Garage Door Repair in Northern Kentucky, KY - Page 9

Austin Reisenbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher was extremely helpful with getting my garage door working again. He was very detailed, communicated everything that was going on and the pricing. And was on time. Will definitely be contacting in the future for any garage door needs.

Robert Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth came out this morning, very professional, on time, and did a great job.

Brad Good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan did an absolute terrific job repairing our garage door. He informed us of what was wrong and what our options were. The folks at Precision were professional and are highly recommended for all of your garage door repair needs.

Marcia Scholl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From sales to installation, my experience with Precision was 5-Star! My questions and concerns were addressed promptly and professionally. My garage door was installed within the timeframe originally promised. The installer let me know when he was on his way and he was truly a pleasure to work with! I chose my garage door as the basis for future improvements I plan to make to my home. I couldn't be happier with my choice. If Precision did siding/painting/landscaping, your staff would be my choice for all the items on my To Do list!

Cindy Teegardan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff came and gave me the estimate, checked out my full system and did and exactly what I asked him to do. He was very nice!

Bob Justice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, knowledgeable, and efficient service. Garage door looks great. Definitely recommend.

Jim Pechiney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was able to work me into their schedule without any excuses. Geoffrey Grouse, the technician, was in constant communication. He conducted a thorough inspection and provided a fair bid for the work needed to secure a safe and operable garage door. His work was professional and he left his work area clean and free of debris. Highly recommend both Precision and Geoff if you're in the market for garage door upgrades.

Tim O'Hearn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initial Service Call: Cable fell off one of the drums on the garage door. Jimmy showed up and was fantastic in his valuation and explanation for the repair. The springs had lost their tension and balance and needed to be replaced. Professional service all the way. Two days later, the garage door malfunctioned due to the balance and new springs. A callback was placed, and Seth came out the same day and was fantastic, thoroughly inspecting every little detail of the tracks, motor, drives, and balance. I am not exactly sure which adjustments were made, but I know the service was excellent and that nothing was neglected. If we are being honest about these reviews, I was initially concerned about the total price of the initial call, parts, and labor. Considering the average cost of two springs on the market today, their markup is extreme. I was unhappy when the door malfunctioned two days later and was in worse condition than before the first repair. Seth's performance addressed all those concerns with the time and effort he invested in inspecting the above. My 5* rating is 100% based on the professionalism of both Technicians, Jimmy and Seth. Mechanical moving parts are what they are; things break, but it's how those are addressed and followed up on that makes for a good service.

Jennifer Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was quick to respond. The Tech Geoffrey was courteous and professional. Just be aware there is an up sale to this. It’s not over the top, they claim they will never tell you what what to do, and it’s just a suggestion but the plot is there. I get it it’s business and was low pressure. They send you the info on your tech before they arrive for safely. The his is a great feature. They have the business portion down. Why I can’t give 5 stars!?? I was quoted over $1500 for replacing one torsion spring. Something told me not be fooled by the up front glamour. So I call another business for a quote. One told me NOT to pay that much it was not that expensive but they couldn’t get me an appointment for a week. So I called one more a smaller company referred by a friend. They were there with in the hour on a Friday at 6pm! No one xtra fee. The Tech was professional and kind but was a smaller business so maybe not all the bells and whistles. I just needed my garage door fixed for a reasonable. I don’t need anll the bells. Austin had it replaced in 45 min for $550 a 5yr warranty still included!!!! The tech looked at the other garage door to state I didn’t need to worry right now. If something happened just to give them a call. So no up selling. I feel like precision tried to take me for a financial ride. Thank goodness I have learned to be a little paranoid as a single female. Always be sure to get more than one quote.

Jeremy Saner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, Jonathan was very quick, professional and his communication was superb.

Sharon Ortlieb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door impressed me when I called them with questions about my broken garage door. Setting up the appointment was easy. Explained to me about the charges and set up the appointment with ease. When Jonathan came to my home he called a head and arrived on time. He asked what was going on and he was so professional went over everything and gave me options on how to fix the problem. Explained in details everything. Fixed the door very quickly. Cleaned up the area no mess was left. I would recommend Precision Door to everyone especially Jonathan the technician.

Justin Boss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth did a great job of explaining what he was doing and why. He was fast and friendly. Great service!

Carol Forbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I choose Precision because my brother recommended them for service and price. David showed up and in 2 hours we had a whole new system including springs. Thank you for such quick service.

Ashley Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience with Kevin. He was prompt, honest, and gave us options to solve our issue.

Sue Lambert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin O’Hara was a godsend for me. He listened to my description of what had happened, then explained what might have happened and spent some time assessing the situation. He gave me three options/estimates. I chose the second option. He was diligent in accomplishing the job correctly and effectively, answering all questions knowledgeably. I would give Kevin the opportunity to work for me again without any doubts.

T Mor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was significantly overpriced. I requested a simple seal replacement along the bottom of my garage door; however, the technician insisted that additional repairs were required before the work could be completed. The estimate provided was approximately $1,500, which seemed excessive for the scope of work requested. Additionally, I was charged $150 for the estimate, whereas most other garage door companies provide estimates at no cost. I recommend obtaining multiple quotes and comparing pricing before making a decision.

JoAnn Werbrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional and efficient from beginning to end. The original person who responded to our call was Jimmy. He was very helpful and knowledgeable. We ordered a new door. Keon came to install it. He was also very dedicated to doing the job right. He was great! I had a couple of questions about our install. Taren (sp.?) and the office folks were friendly and helpful. We are very satisfied.

Melissa Cronenweth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy from Precision was at our house within 2.5 hours of us calling the office. He was incredibly knowledgeable and had an easy to understand checklist so that I could see what parts were failing. They carry all the replacement parts on their truck so he was able to get started right away, and he had a new motor, a new belt, new rollers and keypads and remotes programmed within 90 minutes. Super efficient. Super friendly. And very cost effective. Highly recommend Jimmy and Precision Doors.

Doug Dawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a fantastic experience with Precision Garage Door Service. David and Harley provided excellent customer service. They were very professional, and thoughtful of our concerns and needs. We will always use Precision for our garage door needs.

Justin Monger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy was excellent. Walked you through the entire process and affordable repair.

Janet Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision responded immediately (within hours) when I reported problems with my garage door. The service technician kept me posted on his arrival time; arrived on time and showed me everything he was doing to ensure my door was operating safely. I could not ask for better service.

April Birkley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin arrived on time and provided a 25 point inspection on my garage door. He also checked the door opener which is approximately 12 years old. His thorough and precise explanation was easy to understand and various options were provided. There was no pressure to make an immediate decision however there was a savings available if I had committed to a door/opener replacement today.

Anne Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoff came out the same day and repaired our garage door. He was on time, knowledgeable, and had everything we needed right on site.

Brian Clary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Sharon R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was highly pleased with Precision taking care of my garage door issue. Seth was extremely polite and professional. He informed me along the way with what the issue was, and he took the time to answer all of my questions. I'm happy to have my garage door back to working great once again. Thank you Precision!

Beverly Crone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision Overhead Garage Door Service to anyone in the Greater Cincinnati and Northern Kentucky area. They are quick to respond and accurate with their assessments and work! Their technician, David Eilers, is highly knowledgeable and courteous. He took the time to answers all my questions and performed the work needed in a timely manner.

Roger Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech Chris Woods kept in contact with me as the morning progressed. When he arrived introduced himself. He is a polite and professional young man. Took the time to explain what he looks for during first inspection. He explained all options. His service was clean and efficient and thorough. Double checked all installations when completed. Great job. Roger Moore

Logan Vier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was amazing! He gave me several different options for repairing my garage door with different prices and walked me through each one. He even offered to get me a drink from the gas station on his way over. He was friendly and knowledgeable and I would highly recommend him!

Kenny Hansman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a great job. Very professional, courteous and very thorough.Discuss everything. On time, very neat installation, left area clean and removed all old parts and trash.

Steve Geis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, friendly and a job done right! We also had other issues dianosed that clearly need to be addressed. Thank you,