Garage Door Repair Reviews in Hamilton County, OH (Page 40)

After calling another company in town for yearly repairs, I decided to try someone else. I’m glad I made the call to Precision after reading the positive reviews online. The service was top notch. I appreciated receiving a text message with the technician’s name, photo and a personal note about his hobbies. David Allen was knowledgeable, courteous and HONEST about the work that needed to be done. David did an excellent job with the repair. I would highly suggest requesting him. Thank you, David!

- J. Walton

Everything went well and Brian the Technician was excellent. He told me upon arrival his goal was to make sure I was completely happy when he was finished. I will continue to use Percision for all my future service needs. Great customer service gets my business every time!!

- Bill Tungate

Great customer service. Brian was amazing. Very talented and great listening and communication skills. Than you so much.

- Cathy Birkenhauer

Great service! Jake was very polite and thorough in his explanation of the service we needed! Also appreciate the understanding of our dilemma having to come out on a Saturday as well. Would highly recommend Precision for your overhead door service!

- sandy hess

Dave and Rob did a great job installing 2 new openers, a new spring and a door bottom seal.

- F. H.

Will Izera was very friendly and knew is product. He explained all the issues with my system and why it needed to be replaced. Never push me to buy new system. Took me through all functions on all three systems that he had.

- Linda Talison

Great tech.

- Dennis Wright

Very polite. On time. A great installation.

- Michelle Taylor

Call and within the hour David Allen came out and explained what was wrong. Went thru options and was so friendly and went beyond perfect service. Fixed the spring and had our door working in no time. Nice to know that companies still care.

- Tracy Earls

The service was exceptional. I called to schedule an appointment at 8:15 and Brian was at our house two hours later. He could not have been any friendlier or more professional. A great guy and incredibly knowledgeable. Precision is the only company I’ll call or recommend for garage door service. Thank you, Brian!

- Andrew Mihaly

Picked because of Overhead Door recognition factor. Had new springs put on by Brian. He was polite and knowledgeable, called before hand to let us know his arrival time and was spot on. His work ethic was great and was finished very quickly with explanation for what he needed to do and what parts needed replaced to do it correctly. Great guy and did not want to cut corners.

- Raymond Wind

I chose Precision because the maintenance phone number was on a lable of my door opener installed before I bought the property. I Googled for reviews and was pleased. Still, one never knows if these reviews are true. Beginning with the bio introduction and photo of Will, the tech who was to keep the appointment, to the completion of the repair, I'm sorry I couldn't give 10 stars to my review. Courtesy, respect, knowledge, over and above performance is high on the list for this rating. If Will is a true representative, you have a quality company to be trusted. Don't ever lose him.

- Barbara Laughlin

Highly recommend. Friendly, knowledgeable and reliable service.

- Greg K

Jake was great. Timely, clearly explained safety needs and our options for how to ensure our garage is operating effectively and safely. Fixed our issue quickly. I'll call him back when we're ready to make improvements.

- Maggie Kenner

Thank you. Very good work and professional.

- Bill West

We have seen the TV advertisement in the past and promptly did a google search for your contact information. Thanks for quick response, knowledgeable customer service associate and the excellent skills and performance of your service technician. We were back in our garage within hours after the initial contact.

- Victor & Antoinette Elmer

Called precision garage door because of your excellent rating on google and mostly great customer reviews. Brian Payne was the tech who did repairs to two garage doors. He was very nice and friendly and gave great customer service (even offered to bring me a cup of coffee)! He is knowledgeable about his work and did a great job. If I need any garage repair or replace in the future I will use Precision and request Brian Payne.

- Leann Daly

Serviceman Brian was thorough, professional, and detailed in explaining what he was doing. I observed the installation and was very impressed with the completeness of the installation of our garage door opener. I would recommend him to others with confidence.

- Frank Byndon

i'm not as happy as I was with previous two service calls . service request was to replace one broken roller hinge on left side of door . simple fix I thought . problem is your doors use different hinges so initial fix was to replace all hinges along that row includes two new rollers . your service tech said because rollers come as a set I had to replace all the rollers . shaft length ( way too long ) was not compatible with remaining existing hinges .one problem I have is why all the rollers had to be replaced ? is reason you charge me for the set so why not ? so new rollers longer shaft existing hinges door did not move as smoothly as I thought it should . your technician and I discussed and basically I had all hinges replaced all rollers replaced . one broken hinge $400 later . door is working smoothly so there is that . your technician very polite professional . however I felt he was more interested in pointing out how door opener rail in his opinion installed too high above door . pointing out how door sags . still not clear why I had to use your rollers in existing hinges when these were fine . maybe worth a call and you can explain it to me . I like you guys . you all installed a key lock for manual release for me at Friars Grn . previous owner lost key . and you installed a new garage door opener . works great so far. this review probably for internal consumption .

- Kevin Drake

Brian was outstanding- provided update on when he would arrive, did excellent work, a pleasure to work with - highly recommend!

- Michael Hogue

Brent Stringfellow was prompt in responding to my call, assessing the situation, and preparing an estimate. Will Izera showed up, on time, and went above and beyond my expectations in installing my new door. My wife and I are very pleased with the work that was performed.

- Joseph Middleton

Our technician, Brian Payne, provided outstanding service. He arrived on time, completed a thorough diagnostic evaluation of our two garage doors, and provided four recommendations for our consideration. A second technician, David Allen, assisted Brian with repairing both garage doors, and installation of one new garage door opener. Both Brian and David are extremely competent, professional, and personable technicians, and are great representatives for your company. They were a pleasure to work with!

- Deb Evenson

David was very professional and did a fantastic job, only took a couple hours and the site was cleaned up. I would highly recommend PDS.

- Donna Gaenge

David was fantastic! So helpful, made the entire process easy as can be! Will definitely use again and will recommend!

- Jen Weigel

The service technician throughly explained everything in terms I could understand since I don’t work on garage doors. Did everything professionally and cleaned up my garage cleaner than it was when he got here. Replaced everything and put up everything for two doors on under 6 hours. Very impressed with the work and love the new doors. Brent Stringfellow the technician did an amazing job and will recommend him to anyone I know in need of garage repairs.

- Kyle Brauning

Brandon did a five star job doing our garage door repair. He was very professional in everything he did. I would recommend Brandon and Precision to anyone needing there garage repaired. Thank You Troy Wagner

- Troy Wagner

The job was done on time and the work was excellent

- Sheryl Fitz

We chose you because of the 24 hour answering service. Brian was on time, courteous, and quick. Very happy at this point

- Martha Nash

Brian Payne was our technician. He was courteous and very professional. Our problems were taken care of quickly and reasonably prices. Both doors repaired in less than two hours. We will use Brian again.

- Jackie Quay

Extremely satisfied with the service! Brent gave us notification of his ETA numerous times on Monday which we very much appreciated, took the guess work out. On Tuesday, Will came to install the door and he also kept us informed of his ETA. We so appreciated both men and give Precision Door a kudos for their speedy delivery and installation of door. Wish other businesses were as organized and friendly as Precision Door. We would have loved to have put your sign in our front yard.

- Tony Brinkman