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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 1272 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quinn our technician was very nice and professional and did a very nice and neat job. I just thought the price was way too high, He said they use premium springs that last much longer. I checked around later and found that to replace two standard springs was $325 to $400. which is way cheaper than the $1000. they charged me.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Thanks!

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James Schmidt Service Provided:
Garage Door Repair

Product:
Springs

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, friendly and quality service.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jimmy was very professional and courteous. He is very skilled at his work. He diagnosed and replaced a broken spring and installed a new opener very quickly!

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James Schmidt Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: James Schmidt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David and Keyon were great to work with. They were efficient, gave clear explanation, answered all questions and very nice. I am very pleased with the service. Thanks!

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David Eilers Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Well done Justin You did a great job explaining our options and following up with help connecting all the tech stuff Highly recommend to friends and family Thanks

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician today was Justin. I initially called to have a door seal changed out due to the presence of mice in my garage. After an initial inspection, it was decided that I definitely needed a new seal, as well as cables, a spring, and, rollers. Justin was very thorough and pleasant to work with. He answered all of my questions so that I could see and understand the issues. The work was completed in a timely manner. My only concern is I now have black handprints both inside and outside the door that were not addressed before he left. Other than that, I am satisfied with the completed job.

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan is very good at what he does. You can tell by his work that he’s very qualified. He’s very good at explaining to me all that he needed to do. I am very pleased with everything he’s done; the way it looked as well as the way it worked.

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Jonathan Guffey Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a repair done recently that was done incorrectly and caused more issues. This time we contacted Precision. We purchased springs, ball bearings, cable, rollers and drums to repair/restore an older, sturdy garage door. The repair is recent, but as of now, we are satisfied. David was our technician. He was courteous and professional. He answered all of our questions, walked us through the issues and presented us with 4 levels of options. We liked the text alerting us of our technician prior to arrival. It provided a photo and a short bio. The technician arrived in a clearly marked Precision vehicle. This was comforting after our last repair. Should we need garage repair/replacement in the future we would contact Precision again and request David as a technician.

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David Eilers Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for your service of fixing my garage door. Your service tech Jonathan Guffey was friendly and professional . Jonathan explain the problems and offered plans I can choose that would ensure safety. In addition, he was patient in answering all my questions. I have used your company for my other garage door in past. I had a great experience with your service then.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything from the first call to the last handshake was great. Would highly recommend Precision and my technician, Justin.

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Justin Napierala Service Provided:
Garage Door Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hey our tech Justin was great ! He explained everything thoroughly! And gave great top tier service. I love Precision garage. Once I like a service I’m stuck with them forever ! So thank you !

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin explained all our options very well, to get the two doors operating efficiently again. Gave us different cost scenarios to choose from and what each package would include. No pressure, and explained things very well. We are more than satisfied. Only issue was the inability to get any of the car remote buttons working from my Lexus, and the inability of getting the second button to operate from my wife’s Toyota, both which worked properly with the old openers. Explained we would have to have the dealer probably alter the program. A little frustrating, but apparently not the fault of the new equipment, nor Justin’s fault. Not a big deal. We can get that hopefully easily resolved the next time the cars go in for service. Thank you!!

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin came out and did an amazing job. He checked everything and then explained my 3 options. He asked if I had any questions and explained everything that he was doing. He replaced my garage door opener in no time. I definitely would recommend this company.

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Justin Napierala Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David E did a great job fixing our garage door. While the problem was not what we expected, he was able to quickly and efficiently get back to working in a new order. Additionally, while I hope not to need the warranty, I am thankful Precision offers a warranty on its products! I will be using Precision and requesting David in the future as more pieces of our garage doors get older and start failing.

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My tech Justin Napierala , was very polite & professional. Explained everything clearly. Gave me options to choose from. Now my door works better than ever. GREAT JOB!!

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quinn was great - more than met my expectations. Knowledgeable, professional, on time and courteous. I could not ask for more!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

your technician was great. explained the problem . three ways to fix it. was done in under an hour. show me what he had done. will recommend this company. thank you david on a great job.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quinn Ruppel came and solved our problem with the door opener. He was very professional, polite, and efficient. It is a pleasure doing business with your company. Really appreciate the heads-up phone calls when on the way, and the text with information about the technician. Thanks!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job done by service technician Justin. Fixed the garage door fast and it works like it is a brand new garage door.

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kind Quick and complete Great fix!

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service is eay over priced and the technician was very pushy. I had to ask him to leave multiple times because I wanted a second opinion. He tried to start the work before I was home to give and consent. He also tried to sell us a new motor when mine isn't broken. He wanted $1900 for a conversion unit. He also lied telling me that the company that built my garage was out of business. They aren't. Then he tried to impose a service charge when the website clearly states that there isn't one if no work is completed. Do NOT use this company.

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a hinge pull out of door panel- James took care of it quickly and was personable and friendly. We have had great service with Precision. Thank you!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair man was on time and clear with what was needed and what options were available before work started or money changed hands. Would recommend.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quality service. Friendly, knowledgeable.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin came early, gave an accurate assessment/estimate and preform the repair quickly without a mess. Problem remedied quickly. Thanks

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was AWESOME! He showed up when he said. He clearly explained my options. This included just replacing my broken springs to upgrading some worn components to installing a new opener and door if needed or wanted. My opener was installed in 1991, and on borrowed time I'm sure. I opted for new springs, bearings, cables, rollers, and a new side mounted motor (which hooks directly to the spring/shaft assembly and totally eliminates the track and motor assembly from the ceiling). This provides for a much cleaner look, and a more direct transfer of power to raise and lower your door. It is also VERY quiet!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David and Jimmy did an excellent job! They met all my needs and then some. All the Best - Mark

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David Eilers Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quinn did an excellent job. He explained everything he was going to do before he did it. He took time to answer any questions I had before the work was started and after it was complete. Was very professional and was very concerned with making sure he did the job right and that I was satisfied with the work when he was done. I liked that he did a full inspection of the garage door and opener, and he went over all my options for the repair and replacement. Excellent work!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was amazing. He thoroughly explained what needed to be done and complete the task in a timely manner. He was kind personable. I would highly recommend Justin with Precision Garage Door Services.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Napierala
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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042