Garage Door Repair Reviews in Hamilton County, OH (Page 8)

Harley was very nice and acted professionally but the prices were way over what we can afford-

- Mary Ellen Hundley

Kevin O’Hara did a great job! He was on time call me before he arrived to give me a status update. Even offered to buy me a coffee on his way to see me. The work was done in a timely manner. He gave me choices. It was not pushy on what direction I should go. I would definitely recommend this company for emergencies and long vision projects.

- Chris Wagel

Jonathan did a great job. I was very impressed with his work and attitude, you can tell when a person really loves their job he showed me all the bad parts when he put the new parts on and he had answers for everything that he did. I appreciate the hard work and I’ll be back.

- Tim Crowley

I was very satisfied with my experience with Precision Door, and specifically our technician Kevin O'Hara. The appointment was very easy to schedule and the response was quick. Kevin explained the service options available very well, and completed the work efficiently. Everything is working great now!

- Rick Wilson

Our Garage door broke and Precision Overhead Garage Door sent Chris the same day to repair it. Chris was professional, explained everything, gave us options and repaired it perfectly . This was the first time we called Precision to help us and we were very impressed! Thank you!

- Karen

Called and had same day service to repair door & replace opener. Jonathan G. was efficient, professional, friendly, and answered all questions. He explained in detail all of our repair options for us to decide which option to repair our garage door. Key point for us was same day service and having parts on truck.

- Nick B

I chose Precision Garage Door Service after my garage door cable came loose on one side causing an imbalance resulting in a non-functional garage door. This happened at approximately 6pm. I started researching garage repairs and came to Precision Garage Door Service on Google maps and was impressed by their reviews and ratings. I was able to quickly and easily book an appointment the very next morning between 8am-10am using their website. Jon, the technician came out and gave a thorough inspection and provided detailed insights into what went wrong and what his recommendations are in a way that someone that knows nothing of garage doors could understand. Due to the age of the components he replaced all of them and Precision has an option for a lifetime warranty which gives great peace of mind if future problems arise. I'd highly recommend Precision if you have any garage repair needs. They offered competitive prices compared to others but surpassed expectations in terms of quality and timeliness. Thanks again!!

- Jacob Gibson

The only reason I gave you one star is because I couldn’t give you zero. You presented me with three repair options ranging from $2,700 to $3,100. After seeing those quotes, I decided to get a second opinion. The other company simply re-stretched the spring and charged me $125. That tells me you either completely misdiagnosed the issue or significantly inflated the work required—and the price. Shame on you. I will be reporting this experience to the Better Business Bureau.

- Dan Schuh

Had a spring break in the evening and I was able to schedule a repair for the next morning. Chris was very friendly and worked to get the door operable so I could get out for an appointment and then finished the repair while I was out! Will definitely use Precision the next time!

- Daniel Graham

Geoff with a G was very professional and kind. he even asked me if I wanted anything from the store on his way here.

- TONYA JOHNSON

Called about a broken spring. Found out that the opener was the original for or house installed in 2002. Was still operating with some issues. Geoffrey our technician explained normal lifetime for an opener anywhere from 10 to 12 years. Since we far exceeded that we decided to replace it.

- jim ross

I had an excellent experience with Precision Garage Door Service. My technician, Harvey, was fantastic from start to finish. He called ahead to confirm the scheduled service window, then called again to let me know he was on the way—with an ETA right at the very start of the window, which I truly appreciated. Harvey took time to walk me through all of my options, explaining everything clearly and listening to what I felt comfortable with. His attention to detail and communication were outstanding. Although the installation ended up taking longer than expected, he didn’t rush or push it off to another day. Instead, he brought in another technician to ensure the job was completed that same visit. I’m extremely pleased with the service, professionalism, and commitment to getting the job done right. Highly recommend!

- Madi Sowders

Excellent service on a same day appointment following an unexpected emergency. Brand new motor and full hardware replacement plus life-time warranty on all of it for a very reasonable price.

- Steve F

What an excellent experience! From the initial phone call with Angel to the superior service with Jimmy, it could not have been better. It would be great if all companies service was this good. Our garage door was stuck with both cars inside. I called Precision at around 8pm Friday. Angel answered and promptly scheduled for a 10 to 12 service on Saturday. Jimmy called at 9:30 to report he was stopping for gas and then would be on his way. Knowing our cars were stuck, he asked if he could pick up coffee or anything (that is the first time I received an offer like that!) When he arrived, he explained everything thoroughly, gave us several options, and completed the repairs in less than an hour. Courteousness and professionalism of the highest level!!!

- Ed Freeman

I called Precision Garage Door Service because my opener didn't want to lift my door. The technician, Harley C., arrived promptly in the time span I asked for and diagnose the problem quickly. It turns out my old opener was aging and he said the unresponsiveness between the wall button and the opener would likely continue and get worse. I decided to have a new opener installed which Harley proceeded to do. He was very polite and responsive to my questions and concerns. It was a job well done in my view and I would highly recommend this company.

- Alexis B.

Seth was on time and fantastic to work with. He took his time with my repair and explained everything throughout the process. I would highly recommend and will use again when my door needs repair or replaced.

- Scott B

Its Thanksgiving week, we have 20+ people coming over and I was having issues with my garage door. Not a time when you don't want your garage door working. I called at 8:30PM the Monday before Thanksgiving. Not only did they answer the phone, they scheduled an appointment for the very next morning! Kevin came out and was JUST AWESOME. He asked questions, patiently listened to me explain the issues, diagnosed the problems in 10 minutes, presented 3 different great solutions, and helped me pick the right fixes to complete. On a Good/Better/Best scale, I went with the Best option, fully replacing all moving parts, springs, bearings, opener, etc. Once I selected the solution and signed, Kevin had the work done within 2 hours. The door opens and closes perfectly and is SO quiet. Kevin was kind, respectful and great to work with. Thanks Kevin!

- Brian LeCount

Kevin O’Haradid an awesome job, Professional and very thorough in explaining our best options and the quality of work he provides, he also spent time to explain and to us the work completed and the operation of all devices. He then explained what all was covered under warranty!

- John Edgerton

Keon was fantastic! He did a great job at installing our new door, rails, opener, keypad and trim. The door and all of its components look amazing. Keon was very thorough about explaining everything before he started, as well as after and walked us through the keypad/power unit. Would recommend precision to anyone who needs a new garage door or even repairs.

- Tiffany Burton

Fast, reliable service with a full explanation of the troubleshooting and repairs that were completed. Justin N was polite and very helpful! Highly recommend!

- Rachel W

Geoffrey came before time and timely performed the maintenance of our garage door. The Precision Door has been servicing out the door for the last 18-years. We are happy with their service track record.

- Divaker Choubey

Excellent Job Done by Harley Carter. Like a new door when finished.Replaced spring rollers cables and bearings. Very Clean and efficent.

- Timothy Imhulse

I needed a simple spring replacement on my garage door, but they wanted to charge me more than $1100. All Kevin wanted to do was up sale me instead of fixing my garage door. I will be moving on to a company that doesn’t want to take advantage of me.

- Eric Cornelius

David was knowledgeable and professional. He should receive 5 stars.

- Gary Houston

Awesome service. Technician was very professional and knowledgeable.

- Javier Calle

Kevin was great! Very friendly.

- James Sweet

Everything went GREAT. Gentleman showed up on time, was knowledgeable, did repair.

- jim heffron

I was very happy with the work that was done. Christopher was my tech and he was courteous, knowledgeable, and informative. He was on time and attended to the issue promptly. He was delightful to work with. My only reason for not giving a 5 star rating, was that when I made the reservation I was unable to receive any idea what the work might cost. I needed the large battery in the garage door opener replaced and it was not listed in their computer. It was not until the battery was being installed that I found out how much the work would cost. Luckily, it was very reasonable. But that information needed to be in the computer

- Priscilla Neill

Justin went over the problems with my garage door and explained what was causing the trouble ,he fixed everything to my satisfaction and did very good work.

- John Sexton

Christopher was professional, courtesy and on time. He did a wonderful job explaining the garage door opener options and finished everything fast. He even blew out all the leaves in our garage to make sure nothing got in the way of the door closing! I'm extremely pleased with the service and this company and highly recommend them - especially Christopher.

- ANITA M