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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 1115 reviews, averaging 4.88 Stars:
Northgate, OH
North College Hill, OH
We were very impressed with the expertise and friendliness of our technician, Justin Napierala He was very diligent and thorough in explaining functions of newly installed garage door and answering our questions. Justin is a true asset to Precision Door Services.
- Roy Brooks
Mount Healthy, OH
Excellent service
- Eva Wilson
Anderson Township, OH
Timely, courteous, knowledgeable and efficient. Fully diagnosed the situation, laid out clear options and then remedied the situation. Well done.
- Terry Mcfadden
Dry Run, OH
Super prompt next day service. Professional, knowledgeable and accommodating.
- Ralph DiSylvestro
Cleves, OH
I tried to call another company to come repair a broken spring. They were not able to make it out for 5 days. I remembered seeing a commercial for Precision and figured I would give them a call. They were able to come out the following morning. I was given an estimated time of arrival between 10 and 12. The technician Christopher called me at 9:00 to tell me he was finishing up his first job and would be heading my way. At 9:30 he called to say he was on his way after stopping for fuel. Christopher even offered to pick a coffee up for me. Upon arrival he took time to discuss not only the issue with the broken spring but overall function of the door, opener and second garage door as well. After our discussion I decided to address a few other maintenance items. The work was completed beyond my expectations. Christopher’s knowledge, attention to detail and customer service focused approach was second to none. It really was refreshing to have such a positive customer service experience. I would recommend Precision to anyone looking for garage door service.
- Tim Oliverio
Montgomery, OH
We found Precision through a quick google search and Facebook recommendations and were blown away by their quick response and ability to stop by same day. Our tech did a full inspection of our garage doors, noted concerns and presented a number of recommendations to ensure we would operate effectively and safely after repairs. We loved how their approach was risk based and they never tried to sell us something we didn't need. The tech explained why certain things should be repaired or replaced for safety and presented 3 different options for us to choose from. All repairs and installation were completed right then and there and our problems completely resolved with one house call! We highly recommend the team at Precision for all of your garage door needs!!
- Christina
Dunlap, OH
The Precision Door representative, Justin Napierala, was professional, Knowledgeable, and respectful. His diagnosis revealed that the issue was much more than just a broken spring. He also provided price-friendly options to improve the overall efficiency of our garage door, which we accepted because they made sense. The one thing that impressed us most was the attention to detail and the passion for delivering a client experience that exceeded expectations, and that certainly was the case. They are our area door service provider, and we highly recommend you make them yours.
- Reginia Randle
Walnut Hills, OH
Was able to come out the next day to fix my garage door. Presented me with multiple options and explained them all and was able to get everything fixed and installed the same day.
- Kevin Connolly
Montgomery, OH
Great service.
- P.M.G
Product:
Forest Park, OH
David Eilers was my technician. He did a great job explaining everything to me. I had repairs done to the garage motor and springs. He also added a keypad and programed my car for me. David did an excellent job!
- Janel Chriss
Terrace Park, OH
Chris was great!
- May Levi
Covedale, OH
It was a pleasure to work with Chris today. He is very knowledgeable and respectful. You need more employees like him. 10 THUMBS UP!!!!
- Sonja Johnson
Montgomery, OH
Called Monday, Dan was out on Tuesday to look at the problem. He quickly let us know what the issues were, gave us options for levels of service and new parts. We were able to make an informed decision and the work was completed in a very timely manner that same day. I would highly recommend Precision for any garage door service!
- Scott Laffin
Mount Healthy, OH
Very timely and profession from the call answering, scheduling and repair! I would highly recommend to anyone.
- Justin Aichele
Product:
North Bend, OH
Justin was excellent. He was thorough and professional. He was also punctual and efficient.
- Makenzie Hoiney
Loveland, OH
Quick response and excellent service.
- Bob Favorite
Montgomery, OH
Chris arrived timely, 5 hours after I called for service! I chose the company based on reviews and it worked out well. Chris was thorough and professional with all: assessment, explanations, and repair. I recommend and will call the business next time I need service.
- Yvette
Mariemont, OH
Jonathan was friendly, kind and thorough. He gave us a quote and made repairs during the same visit, and did a great job explaining the new parts and procedures. Highly recommend Precision and Jonathan!
- John Cox
Groesbeck, OH
Justin came early which was great! He did a great job explaining our garage door opener replacement options. He did an excellent and quick job of replacing our opener. Afterwards, he walked us through making sure everything worked including programming our keypad and programming the opener button inside my car.
- Keith Wedinger
Service Provided:
Product:
Technician: Justin Napierala
Montgomery, OH
Jonathan is n excellent installer.
- Steve Kishimoto
Service Provided:
Product:
Technician: Jonathan Guffey
Harrison, OH
Justin was the Service Technician for the install of the new garage door opener. Great customer service and a wonderful experience. Thank you for everything!
- Rod Duncan
Service Provided:
Product:
Technician: Justin Napierala
Amberley, OH
Justin Napierala was a very informed , kind and knowledgeable sales technician. I feel the quotes he presented to me were very high and quite frankly not reasonable. The next quotes from other comprable companies I received were 66% less. That’s too bad you have such a wonderful employee that may not reach his full potential while at a company that cost of repairs and parts are un reasonable. He is doing his job in excellence but Company Rules are absorbent and may have a hinderance on obtaining sales contracts. Thank You
- Kelly Parker
Anderson Township, OH
Mike - our Tech- Was THE most Pleasant & Knowlegable Gentleman my son & have met! I told my 35yr old son their was somethinig going Wrong, but, He did' believe me! Well, Mike let us watch him work! My son was able to SEE The difference!!! I felt so vindicated that Something was Going Wrong! tee-hhe. Thank Mike Soooo Much for his Patience with the problems.
- Benita Schneider
Product:
White Oak, OH
Mr. Johnson, was courteous, open to my questions, Professional. He did an assessment, after listening to the problem that I had. He assured me that the door was fine. He found the solution after his thorough inspection. I did not expect what he had to say; but the operator function was 17 years old. It was time for a new one. The job was done that day! Wow! Everything he needed was in the truck! God bless him, his 3 children, his wife. I felt like part of the Precision Family. Thanks. Lou
- Louis Woycke
Montgomery, OH
I contacted Precision Overhead Garage Door Service of Cincinnati after one of our springs broke. One of their technicians (Christopher Woods) arrived within hours. He inspected everything and provided several options for the repair. Christopher was excellent; he thoroughly explained my options and was detailed with his work. Based on my experience, I will be calling Precision Garage Door Service for any future garage door needs.
- Jim Foster
White Oak, OH
The chain on my garage door opener broke and the garage door came crashing down. I contacted Precision Overhead Garage Door that afternoon and Dave came out the following day. He was extremely polite and knowledgeable and took great care to explain his recommendations every step of the way. A new opener was installed together with a new spring, rollers and everything else necessary to make the opener and garage door like new. I was extremely satisfied with the service provided by Precision, and I would highly recommend them. I would have given them 6 stars if I could.
- Ron Major
Blue Ash, OH
I called them as they had made a fix to my garage door a few years back. They showed up the same day and were able to replace the opener in just a few hours. Mike was very clear in his explanations and professional with the work
- Jose Bianconi
Product:
Anderson Township, OH
Excellent service from the beginning to the end. Actually even before it began, the tech, David called to let me know he was on his way and asked if I wanted a drink or something because he was stopping to get gas. It was an expensive day of repairs but he handled himself excellently and made me feel at ease.
- Ryan Casey
Mount Healthy, OH
Jonathan appeared on time with a clean and professional attire and service van. The personal picture in the text is a nice touch as it is beneficial to validate who's comig to the door and that they are legitimate. He was polite, knowledgeable, and explained the service I needed and provided me with a quote. All work was completed expeditiously and he cleaned up afterwards. I was very satisfied with the whole experience.
- Fred Naeve
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
The Tech, David Allen was very courteous and kept us informed of his arrival time. He explained everything in detail and gave us his best suggestion for correcting our issues. He cleaned up everthing once he had completed the job.
- JENNIFER FERRICK