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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 1025 reviews, averaging 4.88 Stars:
Dry Run, OH
Product:
Montgomery, OH
We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.
- John Norkey
Product:
Blue Ash, OH
The response time could not have been much faster. Called early morning and on site by noon. The broken spring coil was replaced. Dave Allen and Assistant (Dave) were fantastic. Explained everything thoroughly. I did have some sticker shock on the price. Dave and Dave remediated everything in about an hour. The final price seemed steep for an hour of work and material prices. I would still recommend Precision for the response time, professionalism and assurance to resolve the problem.
- Eric Gaalaas
Blue Ash, OH
The company was close by. The technician was professional and on time
- Patricia Schroeder
Product:
Montgomery, OH
I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.
- Kean Crank
Groesbeck, OH
Dave Allen and partner are the nicest service members I have ever worked with. Very kind and did a great job on my project.
- debbie swango
Norwood, OH
Thank you Luke Mattia and Precision Overhead Garage Door Service! Your courteous and professional service was appreciated. Luke answered all of our questions with understanding and his work ethic is amazing. We will be recommending Luke and Precision Overhead Garage Door Service! John and Laura Byrd
- Laura Byrd
Loveland, OH
Great service! gave options for repair and safety. They were very helpful and patient.
- Zachary Youle
Forest Park, OH
I have read the reviews on the website. It was a good choice.
- Ted Mejia
Product:
Loveland, OH
Thanks!
- Amy Prewitt
Bridgetown North, OH
Happy with my new garage door!
- Marcia M.
Loveland, OH
Great experience! My service tech was Luke Mattia. Very professional! I had a broken spring on my larger garage door. He had it replaced in under 1 hour with no issues. He also performed a “safety check” and advised me of additional maintenance options he could provide (for a price $$$). I’ve used Precision Overhead Garage Door in the past and will continue to use them in the future. Thanks, Luke!
- Steve Norris
Harrison, OH
Robert did all he could to repair the existing opener. Took great care to trouble shoot the problem, but in the end the opener was shot and needed to be replaced. He explained the different types and Warranty Options on each. I was very happy with my decision to replace the opener and upgrade to better springs. The new modern features are a nice treat. Works great and is so much smoother and quite. Thanks for taking all the time to work on my opener and installing my new one, it is very much appreciated.
- Mark Havlin
Product:
Blue Ash, OH
when I call to make appointment the ladies were very nice and help me and answer all my question. I received a call to do the job earlier and they work me into their schedule . I also received a call from installer giving me the time when to expect him. I also ask if he would text me to confirm so I knew when to expect the truck and Dave was very nice and answer all my question before , during and after the job was finish . It was nice to work with this company and I would recommend them to anyone who needs a garage door repaired or replaced
- Ruth Hayden
Product:
Blue Ash, OH
Robert was great and the service was excellent
- LeAnn McCord
Madeira, OH
Excellent experience - David Lenhardt showed up as scheduled and gave me advice on a wooden garage door that will help in getting a claim handled for my insurance client. His knowledge, professionalism, communication and timeliness was on point. I will definitely call your organization to assist with future garage door issues based on this experience. Thank you David.
- Jim Gulick
Forest Park, OH
Yes, My expectations were met. Luke did a great job inspecting all parts of the garage door to make sure things were working well. He was very professional and thorough from beginning to end of the job. Very polite and he explained everything well. Fast and friendly.
- melinda culliver
Mount Healthy, OH
My service was also a education. David Allen is the real deal. He was suggestive, smart and fast! I'm am so happy and satisfied. Last, the one feature that I love Is, how quiet my door is now. Thank you Precision!!!
- Wylene Brown Jr.
Montgomery, OH
Jonathan did a great job for us. He provided us with a professional and prompt installation and even removed a couple of sensors that weren't removed when the last installers put in our openers (from a different company years ago). We had two doors installed and removed; I thought there'd be two people doing the installation. Great job Jonathan - thanks.
- Victor Moy
Covedale, OH
David did an amazing job repairing our garage door spring, cables and rollers as well as installing our new garage door opener! I appreciated the courtesy call to remind us of our appointment and to let us know when he was on the way! He even went above and beyond and asked if we needed anything when he stopped to get a drink on the way! So nice! We also received a text message with the his name and bio, so it didn't seem like a complete stranger coming into our house! The work he did was incredible and he did it in an extremely timely manner! I would definitely recommend him for any garage door needs!
- Laura Lemmons
Product:
White Oak, OH
David was very knowledgeable and efficient. He knew the product well, presented it in a friendly and professional manner and completed it in a good amount of time.
- Joan Dempsey
Product:
Groesbeck, OH
I was very pleased with the installment of my new garage door and lift master. The work was done very professionally and on time. The installer was very helpful answering all of my questions. The turn around time between the order and actual installment was much quicker than I ever expected. Great Job!
- Ken Frey
Norwood, OH
David was incredibly knowledgeable, kind and efficient. From the time he called me to tell me he was on the way I could tell that he was terrific, then with one look at my garage door he was able to explain in layman’s terms what I have, what the pros and cons of it are and why it stopped working. He took measurements and presented my with three options and zero pressure to go with any of them but plenty of information on exactly what the options would entail. He is not just someone who repairs garages doors. He is a passionate expert who knows his stuff!!
- Hilary Dreidame
Northgate, OH
Robert was very good he went above and beyond to explain and make sure I understand what needed to be done and why!!! He replaced our spring as it has broken and replaced cable and rollers on both doors!!!! He took pictures and told me what was wrong and presented me with options and I made decisions on what I wanted done!!! I asked about replacing our doors he said they are still in good shape!!! I highly recommend him because he takes his time and truly cares
- Pam Timmer
Reading, OH
The Technician was prompt and knowledgeable.
- Carrie Washington
Montgomery, OH
David was excellent. explained everything we needed to know and was very efficient in completing the job. Have him back anytime
- Bob Kust
Product:
Loveland, OH
Great job! Prompt service and work completed the same day. Serviceman was knowledgeable, professional, explained issues, presented options, and completed the work. He even helped, this senior citizen, set-up the app on my phone.
- Cynthia Rogers-Harrison
Monfort Heights, OH
Luke was amazing! Couldn't be happier with the speed and professionalism of the work!
- Shannon Mccoy
Product:
Groesbeck, OH
My experience with David Lenhardt was outstanding. He was very helpful, professional and made sure I understood everything he was doing.
- Jeffrey Johnson
Product:
Deer Park, OH
Dave and Jon/Jonathan arrived to check out why our garage door was not fully closing. They were personable and friendly, as well and efficient, fixing the door quickly. And since the door was still under warrantee---no charge.
- William Hoffman
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Brad was very professional and gave us several options to do with our door. All work was done quickly and the door is ruuning great.
- Amy Witherell