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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 1026 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dave and Jon/Jonathan arrived to check out why our garage door was not fully closing. They were personable and friendly, as well and efficient, fixing the door quickly. And since the door was still under warrantee---no charge.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dave and John were on time and completed the installation without any issues. They appeared to compliment one another as a working team. I received a friendly courteous call prior to arrival. Dave offered to buy me a coffee on his way. I feel confident with the company because of these two great techs

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolutely wonderful! Our old doors were completely worn out. David allen came out for the initial estimate a few weeks ago. Today he and his coworker bill showed up at 8 o'clock, by 2 o'clock the doors were all set and we couldn't be happier with our results. Thanks again

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David Allen Service Provided:
Install Garage Doors

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service Tech Robert Bongiorno was very professional and new his craft. He explained and pointed out things that was wrong with the garage door and recommended what need to be done! He told me how long the job would take and he completed the job in the time he said he would! If I have any more garage door problems, I would like Robert Bongiorno to come by and do the work! Job well done Robert Bongiorno! Thank you, Murphy Terrell Jr.

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Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was knowledgeable and personable. He assessed the damage to the door and explained what needed to be done to complete the job. The process was seamless and efficiently executed.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage doors were not opening or closing easily and were sticking or clanking closed. Robert showed up and explained to me what was causing the problems and what needed to be fixed to correct the issue. He also explained what additional steps could be taken to ensure the complete proper function of the doors. He explained the benefits of each option and why it made sense. He was very professional in his work and we were completely satisfied

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our installer Bob was very professional he explained everything in detail. The work he did was excellent. We will highly recommend precision door service to our family and friends.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the work preformed by Service tech David Allen. He was courteous and called to let me know he was on the way. He inspected the door and opener and gave a detailed description of the equipment and condition, then gave several options to repair. When finished he gave good instructions on the operation of all the equipment,

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was on-time, professional, and did the work in a timely manner. Would recommend to anyone!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, easy scheduling and amazing employees. Thank you for fixing the garage door!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, David, was very knowledgeable, efficient, effective and personable. He addressed our concerns and gave us different options to choose from. In addition, all the communication with the staff and per emails/texts was positive.

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David Allen Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David, the technician, was punctual, pleasant, and knowledgeable. He explained every thing clearly. Performed the work needed in short amount of time, cleaned up everything and explained things I needed to know. I would recommend his service highly to anyone needed garage door sr\ervice.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David, my Technician, was prompt, professional and courteous and very helpful. He explained very well the work need to do for my garage door, I need to purchase springs for repair.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Lenhardt showed up early for our appointment. He was very professional, friendly and courteous. David was very knowledgeable and he answered all of my questions.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Serviceman could not have been nicer or more effecient.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always pleased with the service and promptness of this co! My tech David Allen was so courteous and a joy to work with! He actually offered to bring me a snack when called on his way! I will always chose Precision!! Great experience!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was very informative, professional and courteous Great service Thank you

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think the cost was in excess for what he did 69.00 dollars for pulley each other then that the service was good .

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A Response from: Joe Loader

James, as we discussed on the phone, we do apologize for the oversite on our part. You were charged for commercial pulleys by mistake, your card has been refunded for the difference in cost. Again, we apologize for the inconvenience and appreciate your patience.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Brian is polite and friendly.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Turnaround time from call to service was quick. Brian was professional and friendly. He fully explained the problem and provided me with options contingent upon my needs. I won't hesitate to recommend Precision to my family and friends, and plan to use their services again, if needed.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Robert was a great technician and sales guy. He gave me information about my old garage door that was very helpful making a decision. Would recommend Precision to anyone needing help with their garage doors

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did a great job today - he was very friendly, professional and informative. He fixed our garage keypad quickly and we will definitely call Precision Overhead Door Service again! Kristin Mullin

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Allen did a great job getting my old garage door working quietly and far faster. He was very informative and knowledgeable.

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The gentleman replacing our garage door was very professional and did a great job. He was willing to work despite inches of ice on our driveway. Samantha was great keeping us updated about installation date.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy I called Precision Overhead Garage Door Service. They updated me so I knew when to expect their arrival. David was so courteous and professional. I would definitely recommend this company to friends and family.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had David come out because our garage door was having trouble shutting all the way down. He knew right away what the problem was and fixed it in minutes. He also helped me program the garage door opener to my new car. He was so professional and very knowledgable, just an all around good guy. Precision is very lucky to have him on their team. Karen K.

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David Allen Service Provided:
Garage Door Repair

Product:
Garage Doors

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so impressed with the service I received and the new garage door opener. The technician was so courteous, polite and knowledgeable. I would recommend Precision to everyone I know. Thank you for your great service!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Because of the snow, my garage door was stuck to the ground when I tried to open it, and it made a loud cracking sound. I saw a metal brace hanging and thought that it had just come loose. When your man came and checked, he said after questioning me about the number of times I opened it each day, how old it was; that it needed new cables and the cheapest estimate was 683.00 to make it useable and to repair over 800.00. We needed to just open the door to get the car out and would decide about the repairs the next day, since we had a doctor's appointment the following day. We paid 105.00 for the service call. We called another repair shop, Mike's, and the man arrived within the hour and told me that the metal brace that I had shown your person, had popped loose and just needed to be screwed back on. He stated that my cables looked new, which they did, and that was all that was needed. There was no charge except for the service, which was $70.00. I only wish I had called them first.

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A Response from: Joe Loader

Hello Larry, We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendations based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues our technician felt should be addressed to prevent future problems, and we were confident simply reattaching the damaged piece rather than repairing what lead to the damage would not be an effective long-term solution for you. Although we are happy our technician got the door open so you could make your appointment, we are sorry you were unhappy with our service. Please don't hesitate to give us a call if you'd like to discuss the reasoning behind the repairs our technician recommended or speak to a manager about your experience.

Service Provided:
Garage Door Repair

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042