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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 1097 reviews, averaging 4.88 Stars:
Groesbeck, OH
Product:
Groesbeck, OH
Very friendly, knowledgeable, and efficient. Thank you for your help today.
- Doug Rauh
Product:
White Oak, OH
Service professional was polite, knowledgeable, and on time. He gave me a number of repair options to choose from. I would highly recommend them!!
- Dan Lipps
Product:
Bridgetown North, OH
SO HAPPY with the service!!!… We bought our home last Fall and we have original garage doors (2004). The VERY loud, rattling, noise when opening/closing the doors were making me crazy. David Allen (installer) called to let me know he was on his way (even offering to pick something up if I needed it, while he was getting gas in his truck – how thoughtful is that?! ????). He also sent a text message so I was able to track his travel time to our home. He arrived right on time this morning. David explained our options. We decided to have him rebuild both garage door systems; new motors, new moving parts, etc. We also had him install a new keypad on the outside of the garage door for keyless entry. David helped me set up the myQ wireless system which is an awesome app allowing you to open and close the doors by using your iphone! One thing that was very unusual (in a great way) about David was how he boasted proudly about the company; “we work very hard to give great customer satisfaction, we have the best products, we have great training, and we always want to do the best job for our customers.” He pointed to his uniform and said, “all of this costs money; our uniforms, these nice trucks, and we take care of everything and take pride in doing so.” ???? The owner should feel very proud to have an employee speaking so highly of the company and about all the reasons why the customer would want to use this company. David did a stellar job and we’re absolutely thrilled with our very QUIET door systems!!! We highly recommend this company!
- Shirley Madison
Bridgetown North, OH
I live in a condo and have 2 garages with 15 year old garage door lifts that were on the way out. I called at 9 a.m. and David Allen was here by 1. He kept in touch with me and let me know exactly when he would be here. I had decided before he got here that instead of trying to fix them, I would just have both replaced. He explained everything to me and the price for all. I’m sure it was way more work than he was expecting to do and it took him all afternoon. He did a great job and I’m glad I decided to go new. My doors now actually open and close as they should and are quiet and smooth! I would recommend your company and David to anyone!! Thanks Precision- well done!
- Susan Seal
Service Provided:
Product:
Manager: David Allen
Montgomery, OH
From the initial phone call through the final interaction, representatives from Precision Door lived up to their name - precise and professional. Dave arrived promptly, explained multiple alternatives, and explained clearly what he recommended. I asked a few questions and his responses were cogent. Although, I did not opt for the most extensive and expensive repairs, Dave, who was joined later by Robert, worked expeditiously to fix the problem permanently by replacing springs, rollers, bearings, and cables. I am grateful for people who inspire confidence because they keep the promises they make. Thank you.
- Jan Katzew
Forest Park, OH
Very knowledgeable and very good work and explained everything in detail where it was easy to understand. Very satisfied with the finished product.
- Tom Mumaw
Product:
Montgomery, OH
An excellent experience all around. The appt. was easy and timely. All communications were clear. Brad, the technician, was very courteous and quick to assess our problem. The new opener is much quieter and has better functions. We made a great decision.
- Doug Haskell
Product:
Groesbeck, OH
I was very satisfied with the work that was done.The technician very professional and nice.
- Michael Yett
Silverton, OH
David from Precision was great. He communicated my options very well and was very up front about cost and how long it would take. Highly recommend!
- Matt B.
Loveland, OH
They were wonderful. David explained options to me and we had my son on the phone so he could help me decide the option I decided on - new springs and rollers. I had spilled some peaches under my car and they picked them up for me and put my dumpster next to the house. They did not have to that. (I need a walker to get around.)
- Kay Napier
Northgate, OH
Problem was solved. Great service from Bob.
- Tom Meyer
Dry Run, OH
Brad was very professional and gave us several options to do with our door. All work was done quickly and the door is ruuning great.
- Amy Witherell
Product:
Montgomery, OH
We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.
- John Norkey
Product:
Blue Ash, OH
The response time could not have been much faster. Called early morning and on site by noon. The broken spring coil was replaced. Dave Allen and Assistant (Dave) were fantastic. Explained everything thoroughly. I did have some sticker shock on the price. Dave and Dave remediated everything in about an hour. The final price seemed steep for an hour of work and material prices. I would still recommend Precision for the response time, professionalism and assurance to resolve the problem.
- Eric Gaalaas
Blue Ash, OH
The company was close by. The technician was professional and on time
- Patricia Schroeder
Product:
Montgomery, OH
I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.
- Kean Crank
Groesbeck, OH
Dave Allen and partner are the nicest service members I have ever worked with. Very kind and did a great job on my project.
- debbie swango
Norwood, OH
Thank you Luke Mattia and Precision Overhead Garage Door Service! Your courteous and professional service was appreciated. Luke answered all of our questions with understanding and his work ethic is amazing. We will be recommending Luke and Precision Overhead Garage Door Service! John and Laura Byrd
- Laura Byrd
Loveland, OH
Great service! gave options for repair and safety. They were very helpful and patient.
- Zachary Youle
Forest Park, OH
I have read the reviews on the website. It was a good choice.
- Ted Mejia
Product:
Loveland, OH
Thanks!
- Amy Prewitt
Bridgetown North, OH
Happy with my new garage door!
- Marcia M.
Loveland, OH
Great experience! My service tech was Luke Mattia. Very professional! I had a broken spring on my larger garage door. He had it replaced in under 1 hour with no issues. He also performed a “safety check” and advised me of additional maintenance options he could provide (for a price $$$). I’ve used Precision Overhead Garage Door in the past and will continue to use them in the future. Thanks, Luke!
- Steve Norris
Harrison, OH
Robert did all he could to repair the existing opener. Took great care to trouble shoot the problem, but in the end the opener was shot and needed to be replaced. He explained the different types and Warranty Options on each. I was very happy with my decision to replace the opener and upgrade to better springs. The new modern features are a nice treat. Works great and is so much smoother and quite. Thanks for taking all the time to work on my opener and installing my new one, it is very much appreciated.
- Mark Havlin
Product:
Blue Ash, OH
when I call to make appointment the ladies were very nice and help me and answer all my question. I received a call to do the job earlier and they work me into their schedule . I also received a call from installer giving me the time when to expect him. I also ask if he would text me to confirm so I knew when to expect the truck and Dave was very nice and answer all my question before , during and after the job was finish . It was nice to work with this company and I would recommend them to anyone who needs a garage door repaired or replaced
- Ruth Hayden
Product:
Blue Ash, OH
Robert was great and the service was excellent
- LeAnn McCord
Madeira, OH
Excellent experience - David Lenhardt showed up as scheduled and gave me advice on a wooden garage door that will help in getting a claim handled for my insurance client. His knowledge, professionalism, communication and timeliness was on point. I will definitely call your organization to assist with future garage door issues based on this experience. Thank you David.
- Jim Gulick
Forest Park, OH
Yes, My expectations were met. Luke did a great job inspecting all parts of the garage door to make sure things were working well. He was very professional and thorough from beginning to end of the job. Very polite and he explained everything well. Fast and friendly.
- melinda culliver
Mount Healthy, OH
My service was also a education. David Allen is the real deal. He was suggestive, smart and fast! I'm am so happy and satisfied. Last, the one feature that I love Is, how quiet my door is now. Thank you Precision!!!
- Wylene Brown Jr.
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
From the first phone call to your company about our problem with our garage door to the service representative coming everyone was especially helpful and courteous! Luke Mattia who came to our home explained everything that your company does. He was very well informed to answer all our questions and took care of our garage door problem ! He is the reason we gave your company a 5 star rating!
- Mary And George Rolfes