Garage Door Repair Reviews in Hamilton County, OH (Page 23)

We went with Precision because of the BBB, and I've seen them around. The tech was very professional and explained what was failing. Did an excellent job and the door was much smoother.

- David Faig

Prompt appointment and nice service

- Stephen Haubrock

I contacted Precision because my garage door stopped working. There was an oil odor coming from the garage door motor. David was very patient and clear explaining what was the cause of the issue and what would need to happen to correct the problem. David was really good and fast in completing the work involved. I would highly recommend David/Precision for the work done on my door. Thank you, Jeldean huff

- Jeldean Huff

I love this company. They work me in quickly, are always on time, polite, courteous and do great work. I love that they call ahead of time for a heads up, and they send a picture with a personal description of the technician - really nice touch!

- Jennifer Lam

(Broken garage door spring replacement and garage door opener installation) Excellent Service! The operation of our 16x7 garage door had recently been very erratic, so my wife looked at online reviews and we decided to go with Precision Garage Door Service. The service van showed up on time, and the technician, David Eilers introduced himself and proceeded to ask questions and checked the various components which quickly narrowed down the problems. David had the necessary parts in his van and so he commenced to getting the job done. A short time later, he had completed the necessary fixes, explained what he had done, and demonstrated the operation of the garage door, which now worked perfectly (and quietly!). David was very honest, thorough and efficient, and we would highly recommend Precision Garage Door Service!

- BP and Teresa Taylor

The Tech, David Allen was very courteous and kept us informed of his arrival time. He explained everything in detail and gave us his best suggestion for correcting our issues. He cleaned up everthing once he had completed the job.

- JENNIFER FERRICK

We were very impressed with the expertise and friendliness of our technician, Justin Napierala He was very diligent and thorough in explaining functions of newly installed garage door and answering our questions. Justin is a true asset to Precision Door Services.

- Roy Brooks

Excellent service

- Eva Wilson

Timely, courteous, knowledgeable and efficient. Fully diagnosed the situation, laid out clear options and then remedied the situation. Well done.

- Terry Mcfadden

Super prompt next day service. Professional, knowledgeable and accommodating.

- Ralph DiSylvestro

I tried to call another company to come repair a broken spring. They were not able to make it out for 5 days. I remembered seeing a commercial for Precision and figured I would give them a call. They were able to come out the following morning. I was given an estimated time of arrival between 10 and 12. The technician Christopher called me at 9:00 to tell me he was finishing up his first job and would be heading my way. At 9:30 he called to say he was on his way after stopping for fuel. Christopher even offered to pick a coffee up for me. Upon arrival he took time to discuss not only the issue with the broken spring but overall function of the door, opener and second garage door as well. After our discussion I decided to address a few other maintenance items. The work was completed beyond my expectations. Christopher’s knowledge, attention to detail and customer service focused approach was second to none. It really was refreshing to have such a positive customer service experience. I would recommend Precision to anyone looking for garage door service.

- Tim Oliverio

We found Precision through a quick google search and Facebook recommendations and were blown away by their quick response and ability to stop by same day. Our tech did a full inspection of our garage doors, noted concerns and presented a number of recommendations to ensure we would operate effectively and safely after repairs. We loved how their approach was risk based and they never tried to sell us something we didn't need. The tech explained why certain things should be repaired or replaced for safety and presented 3 different options for us to choose from. All repairs and installation were completed right then and there and our problems completely resolved with one house call! We highly recommend the team at Precision for all of your garage door needs!!

- Christina

The Precision Door representative, Justin Napierala, was professional, Knowledgeable, and respectful. His diagnosis revealed that the issue was much more than just a broken spring. He also provided price-friendly options to improve the overall efficiency of our garage door, which we accepted because they made sense. The one thing that impressed us most was the attention to detail and the passion for delivering a client experience that exceeded expectations, and that certainly was the case. They are our area door service provider, and we highly recommend you make them yours.

- Reginia Randle

Was able to come out the next day to fix my garage door. Presented me with multiple options and explained them all and was able to get everything fixed and installed the same day.

- Kevin Connolly

Great service.

- P.M.G

David Eilers was my technician. He did a great job explaining everything to me. I had repairs done to the garage motor and springs. He also added a keypad and programed my car for me. David did an excellent job!

- Janel Chriss

Chris was great!

- May Levi

It was a pleasure to work with Chris today. He is very knowledgeable and respectful. You need more employees like him. 10 THUMBS UP!!!!

- Sonja Johnson

Called Monday, Dan was out on Tuesday to look at the problem. He quickly let us know what the issues were, gave us options for levels of service and new parts. We were able to make an informed decision and the work was completed in a very timely manner that same day. I would highly recommend Precision for any garage door service!

- Scott Laffin

Very timely and profession from the call answering, scheduling and repair! I would highly recommend to anyone.

- Justin Aichele

Justin was excellent. He was thorough and professional. He was also punctual and efficient.

- Makenzie Hoiney

Quick response and excellent service.

- Bob Favorite

Chris arrived timely, 5 hours after I called for service! I chose the company based on reviews and it worked out well. Chris was thorough and professional with all: assessment, explanations, and repair. I recommend and will call the business next time I need service.

- Yvette Tolos

Jonathan was friendly, kind and thorough. He gave us a quote and made repairs during the same visit, and did a great job explaining the new parts and procedures. Highly recommend Precision and Jonathan!

- John Cox

Justin came early which was great! He did a great job explaining our garage door opener replacement options. He did an excellent and quick job of replacing our opener. Afterwards, he walked us through making sure everything worked including programming our keypad and programming the opener button inside my car.

- Keith Wedinger

Jonathan is n excellent installer.

- Steve Kishimoto

Justin was the Service Technician for the install of the new garage door opener. Great customer service and a wonderful experience. Thank you for everything!

- Rod Duncan

Justin Napierala was a very informed , kind and knowledgeable sales technician. I feel the quotes he presented to me were very high and quite frankly not reasonable. The next quotes from other comprable companies I received were 66% less. That’s too bad you have such a wonderful employee that may not reach his full potential while at a company that cost of repairs and parts are un reasonable. He is doing his job in excellence but Company Rules are absorbent and may have a hinderance on obtaining sales contracts. Thank You

- Kelly Parker

Mike - our Tech- Was THE most Pleasant & Knowlegable Gentleman my son & have met! I told my 35yr old son their was somethinig going Wrong, but, He did' believe me! Well, Mike let us watch him work! My son was able to SEE The difference!!! I felt so vindicated that Something was Going Wrong! tee-hhe. Thank Mike Soooo Much for his Patience with the problems.

- Benita Schneider

Mr. Johnson, was courteous, open to my questions, Professional. He did an assessment, after listening to the problem that I had. He assured me that the door was fine. He found the solution after his thorough inspection. I did not expect what he had to say; but the operator function was 17 years old. It was time for a new one. The job was done that day! Wow! Everything he needed was in the truck! God bless him, his 3 children, his wife. I felt like part of the Precision Family. Thanks. Lou

- Louis Woycke