Garage Door Repair Reviews in Hamilton County, OH (Page 24)

Justin Napierala was a very informed , kind and knowledgeable sales technician. I feel the quotes he presented to me were very high and quite frankly not reasonable. The next quotes from other comprable companies I received were 66% less. That’s too bad you have such a wonderful employee that may not reach his full potential while at a company that cost of repairs and parts are un reasonable. He is doing his job in excellence but Company Rules are absorbent and may have a hinderance on obtaining sales contracts. Thank You

- Kelly Parker

Mike - our Tech- Was THE most Pleasant & Knowlegable Gentleman my son & have met! I told my 35yr old son their was somethinig going Wrong, but, He did' believe me! Well, Mike let us watch him work! My son was able to SEE The difference!!! I felt so vindicated that Something was Going Wrong! tee-hhe. Thank Mike Soooo Much for his Patience with the problems.

- Benita Schneider

Mr. Johnson, was courteous, open to my questions, Professional. He did an assessment, after listening to the problem that I had. He assured me that the door was fine. He found the solution after his thorough inspection. I did not expect what he had to say; but the operator function was 17 years old. It was time for a new one. The job was done that day! Wow! Everything he needed was in the truck! God bless him, his 3 children, his wife. I felt like part of the Precision Family. Thanks. Lou

- Louis Woycke

I contacted Precision Overhead Garage Door Service of Cincinnati after one of our springs broke. One of their technicians (Christopher Woods) arrived within hours. He inspected everything and provided several options for the repair. Christopher was excellent; he thoroughly explained my options and was detailed with his work. Based on my experience, I will be calling Precision Garage Door Service for any future garage door needs.

- Jim Foster

The chain on my garage door opener broke and the garage door came crashing down. I contacted Precision Overhead Garage Door that afternoon and Dave came out the following day. He was extremely polite and knowledgeable and took great care to explain his recommendations every step of the way. A new opener was installed together with a new spring, rollers and everything else necessary to make the opener and garage door like new. I was extremely satisfied with the service provided by Precision, and I would highly recommend them. I would have given them 6 stars if I could.

- Ron Major

I called them as they had made a fix to my garage door a few years back. They showed up the same day and were able to replace the opener in just a few hours. Mike was very clear in his explanations and professional with the work

- Jose Bianconi

Excellent service from the beginning to the end. Actually even before it began, the tech, David called to let me know he was on his way and asked if I wanted a drink or something because he was stopping to get gas. It was an expensive day of repairs but he handled himself excellently and made me feel at ease.

- Ryan Casey

Jonathan appeared on time with a clean and professional attire and service van. The personal picture in the text is a nice touch as it is beneficial to validate who's comig to the door and that they are legitimate. He was polite, knowledgeable, and explained the service I needed and provided me with a quote. All work was completed expeditiously and he cleaned up afterwards. I was very satisfied with the whole experience.

- Fred Naeve

The technician was extremely courteous and solved the problem very quickly.

- Tyler & Mary Bernens

Mike was very professional and the service was prompt and well done.

- Jerry Duwel

We had used Precision in the past and we have always been pleased with their services. Today was the same. Justin was pleasant, on time, thorough, explained what repairs were needed and reviewed the safety checklist with us.

- Chris & Julius Brand

Mr. Jonathan Guffy was very professional. After determining what was causing our garage door not to function correctly, Jonathan informed us what the problem was as well as our options and the cost. We chose Precision before and when the need arise again, we plan on calling them again.

- Charlotte Jones

Our garage door spring broke unexpectedly leaving us with one car stuck in the garage. I looked at several garage door repairs companies online information and Precision listed quick response, a BBB score of A (confirmed online) and multiple customer review of high satisfaction. The reviews listed people from our local area and I even saw the name of someone I knew who gave a glowing review. Our service agent was Chris. He did an excellent job of explaining the condition of our door opener as well as the obvious broken spring. We were given options of services we could have done from necessary to other update options. He performed the repairs well and showed us how the new garage door opener we chose worked.

- James Murphy

Jonathon was amazing! He was quick to help us pick out a new door, transparent regarding the cost and extremely thorough with the installation!

- Michelle West

The company representative was courteous and professional. I really appreciated that he sent a picture and called ahead so I knew who to expect and when. He did not perform a “high pressure” sales scenario. He thoughtfully explained the issues and provided several options. He was patient with questions and responded appropriately and thoroughly. I highly recommend Precision.

- Sarah Hyatt

Michael Stahlman came out today and did a fantastic job. He was courteous, punctual and pleasant. He fixed my door in a timely manner as he said he would. My garage door is very quiet. I have never heard it so quiet before now. I’ve had other companies service my door before, but precision and Michael Stahlman were the best hands-down!! I would recommend them any day, five stars for me!!

- Kimberly Thornton

Justin was incredibly wonderful to work with. He called 30 minutes out and was on time, very informative and was able to do the work after his evaluation of our old system! We had to get a new spring system, new opener and added the keyless entry pad. We purchased new spring, garage door opener and keypad.

- Lesa Postel

I had issues with my existing garage door springs and openers. On the same day that I called Precision for services, they were able to come out and address all my needs. And the process exceeded expectations: David Eilers was transparent about his arrival time, thorough in outlining different options to address my issues, extremely competent in his work, and professional in every interaction with my wife and I. I would recommend them to all my family and friends.

- Jim Heisel

David was professional and took care of our garage door issues. We appreciate his honesty and all of the options presented to us. Everything was on time (even early), done quickly, and works great.

- Jason Fightmaster

We had our garage door serviced recently. The technician David did a very good job. I definitely would recommend Precision Garage Door company.

- Tony Lopez

Chris was able to identify our problem and fixed our issues .New garage door opener installed along with cables, wires, and springs. He did a great job!

- Barb Pratt

Very professional courteous and friendly. Clearly described problems and options. Perfect execution, thanks!

- David Swope

Very polite and informative repair person. Would recommend your service to anyone.

- Steve Castner

Our 20+ year old opener gave up on a Sunday morning. Precision has a real person to answer the phone (not an automated voice system). She was knowledgeable about the business and how they could help us. A technician was scheduled for the next day. Justin gave a thorough inspection of the whole garage door system. Before starting the replacement, he went over his inspection results and made sure I understood the options. It was amazing to watch how efficiently he went about assembling / installing the new opener. In addition to his workmanship, he was personable and friendly. All in all this was a five star experience.

- Robert Nebuda

Taryn kept me well informed when it appeared the original schedule was not going to work out due to unforeseen challenges with another job. Happily worked to find another time to get the job done. David and Mike explained different options available, listened to my needs. Clean and thorough job taking additional time to set up our car remote, explain the camera and set up mounted keypad. I am very pleased with the service provided by everyone.

- Stephanie Dekors

Had to replace springs, hinges, rollers, motor, key pad. Very pleasant to work with. Arrived on time and cleaned up well. Highly recommend.

- William & Sandra Atteberry

Communication was great from start to finish. Job completed to our satisfaction.

- Susan

Chris was knowledgeable, patient, and thorough. We have not yet chosen to proceed with our project, but we appreciate the options that Chris very clearly laid out.

- Katie Syroney

Repaired door and installed opener. Done in a timely manner. Polite employees. Great clean up. Great price! Would definitely recommend!

- Starr Simpson

Justin was knowledgeable and courteous. He showed us 4 options for repairing the door. He explained the difference in each and allowed us to make an informed decision.

- Steven Erivin