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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 1099 reviews, averaging 4.88 Stars:
Northgate, OH
James, as we discussed on the phone, we do apologize for the oversite on our part. You were charged for commercial pulleys by mistake, your card has been refunded for the difference in cost. Again, we apologize for the inconvenience and appreciate your patience.
Product:
Mount Healthy, OH
Excellent service. Brian is polite and friendly.
- Margaret Thoms
Product:
Groesbeck, OH
Turnaround time from call to service was quick. Brian was professional and friendly. He fully explained the problem and provided me with options contingent upon my needs. I won't hesitate to recommend Precision to my family and friends, and plan to use their services again, if needed.
- Lisa
Product:
Harrison, OH
Robert was a great technician and sales guy. He gave me information about my old garage door that was very helpful making a decision. Would recommend Precision to anyone needing help with their garage doors
- Judi Lingg
Product:
Dry Run, OH
Luke did a great job today - he was very friendly, professional and informative. He fixed our garage keypad quickly and we will definitely call Precision Overhead Door Service again! Kristin Mullin
- Kristin Mullin
Product:
Reading, OH
David Allen did a great job getting my old garage door working quietly and far faster. He was very informative and knowledgeable.
- Robin Grimes
Norwood, OH
The gentleman replacing our garage door was very professional and did a great job. He was willing to work despite inches of ice on our driveway. Samantha was great keeping us updated about installation date.
- Polly Defilippo
Product:
Montgomery, OH
Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.
- Daniel Endres
Product:
Reading, OH
Very happy I called Precision Overhead Garage Door Service. They updated me so I knew when to expect their arrival. David was so courteous and professional. I would definitely recommend this company to friends and family.
- Robert Longworth
Montgomery, OH
Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.
- Mark Norman
Product:
Loveland, OH
I had David come out because our garage door was having trouble shutting all the way down. He knew right away what the problem was and fixed it in minutes. He also helped me program the garage door opener to my new car. He was so professional and very knowledgable, just an all around good guy. Precision is very lucky to have him on their team. Karen K.
- Karen Kuhlman
Loveland, OH
I am so impressed with the service I received and the new garage door opener. The technician was so courteous, polite and knowledgeable. I would recommend Precision to everyone I know. Thank you for your great service!!
- Beverly Miller
Product:
Deer Park, OH
Because of the snow, my garage door was stuck to the ground when I tried to open it, and it made a loud cracking sound. I saw a metal brace hanging and thought that it had just come loose. When your man came and checked, he said after questioning me about the number of times I opened it each day, how old it was; that it needed new cables and the cheapest estimate was 683.00 to make it useable and to repair over 800.00. We needed to just open the door to get the car out and would decide about the repairs the next day, since we had a doctor's appointment the following day. We paid 105.00 for the service call. We called another repair shop, Mike's, and the man arrived within the hour and told me that the metal brace that I had shown your person, had popped loose and just needed to be screwed back on. He stated that my cables looked new, which they did, and that was all that was needed. There was no charge except for the service, which was $70.00. I only wish I had called them first.
- Larry Cox
Hello Larry, We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendations based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues our technician felt should be addressed to prevent future problems, and we were confident simply reattaching the damaged piece rather than repairing what lead to the damage would not be an effective long-term solution for you. Although we are happy our technician got the door open so you could make your appointment, we are sorry you were unhappy with our service. Please don't hesitate to give us a call if you'd like to discuss the reasoning behind the repairs our technician recommended or speak to a manager about your experience.
Dunlap, OH
Sent review but it got cleared. Chat selection obscures screen. Question precludes selecting all parts purchased. Need to fix that.
- teresa clark
Reading, OH
Brian Payne was extremely professional. He took his time explaining what was wrong and how it could be fixed. He completed the job expeditiously. I would highly recommend Brian and Precision Overhead Garage.
- John Tobias
Product:
Norwood, OH
Robert arrived two days early due to an appointment cancellation and arrived right on time. He is a great guy and did the work quickly and efficiently in my unheated garage. Best of all, all the required parts were on the truck. I'll definitely use them again.
- John Warrington
Sayler Park, OH
I feel so lucky to have found Precision Overhead Garage Door services! The service tech was Luke and he was fantastic. He was incredibly nice and he came out on a freezing Saturday morning. He got my door fixed with a lifetime warranty and I just recommend this company to anyone. Great service, price and fast response. Just so pleased!
- Deanna Wetsch
Product:
Norwood, OH
Always great service & communication
- Marcie Hernandez
Reading, OH
After a bumpy start our experience with Precision ended very well. Our garage door was stuck closed with both our cars inside. We tried a couple other Garage service companies but none of them could get a tech out until the next day or later. They said they be out the same afternoon. When no one showed up I called. They explained there was a scheduling error on their part. The General Manager called to apologize and sent out their senior tech, Dave. Arriving after hours Dave helped us get the door up to get the cars out. He was willing to stay and complete the repair but we agreed to have him come back the next day. Long story short the repair was done early the next day. We were especially happy with the communications they provided us. The repair was done efficiently and we are very satisfied. Sometimes “stuff” happens but Precision went the extra yard to keep this customer happy. I would recommend them to all others
- Martha Stickney
Harrison, OH
Luke did a fantastic job top to bottom for us. Came early, gave an honest assessment, and stayed late to finish the job. Love the fact that you have a 24/7 service line to be able to call and make an appointment. Put my mind at ease after an emergency took place with our door. Would recommend to anyone!
- Katie Svihlik
Product:
Montgomery, OH
I really appreciate that Luke cared about safety first and then provided good repair service and then gave lots of advice. He is polite, knowledgeable, and patient. It was very cold day to work and he saved our day!
- SV
Groesbeck, OH
Luke and Kyle did great jobs. They were both professional and prompt. I would definitely recommend this company. I was able to set up an appointment online, this was very convenient. Communication was excellent- they each called to say they were on their way, and showed up when they said they would. My new door looks great!
- Donna Price
Product:
Groesbeck, OH
You were recommended by a friend for your promptness.. You were able to come the next day. Your two technicians were very courteous and professional. The installation was quick and efficient.
- JoAnn Sanders
Dry Run, OH
We wish every business put as much focus and concern for the quality of work and the integrity of the technicians they employ as Precision Door Services does. Customer satisfaction is their first priority. They know they can fix your garage door but they make sure the customer is 1000% satisfied. We trust whoever Precision Door Service sends to our home. We love this company. We highly recommend them to everyone.
- JW
Anderson Township, OH
Had a broken torsion spring and knew I needed to call a professional. David and David came out and provided excellent service. They gave insight into repair options from getting the door operating to increasing longevity. Would highly recommend Precision Door service.
- Nick
Loveland, OH
Estimator was very informative Installation was great Door came in faster than originally prommised Kyle did a great job, and all parts were on the truck Not the normal multiple trips to complete.
- Sean Otoole
Loveland, OH
Wow! Great Job! Great Customer Service!! Robert was awesome! Arrived on time. Explained all issues with the door, including items we were unaware of and provided several repair options to work with. You had us at lifetime warranty! Can't thank you enough for the quick response, honest estimate for repair, and courteous service professional. We will be talking you up around town :)!
- Lisa Gentry
Product:
North College Hill, OH
Brian was courteous, professional and knowledgable. He listened to our concern and continued on to diagnose the problem. After which he replaced the broken part and made the proper adjustments in order the prevent a future issue. Thanks again!
- Mae Hamner
Deer Park, OH
My husband and I are very pleased with the installation of a new garage door opener system by Precision. The service we purchased comes with a great warranty. Brian, the technician, was professional friendly, and knowledgeable. He answered all of our questions.
- Maria Koegel
Product:
Norwood, OH
My garage door opener had periods when it wouldn't shut and was very hard to open manually. Brian reviewed it proveded 3 options and explained how each would correct the problem and the extra 2 options would prevent future problems. It was a little more expensive than I had hoped but now I have a lifetime warranty. Brian was very professional and completed the work very quickly.
- Kevin Hoffman
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
I think the cost was in excess for what he did 69.00 dollars for pulley each other then that the service was good .
- James Cristwell