Garage Door Repair Reviews in Cincinnati (Page 66)

The service Tech Robert Bongiorno was very professional and new his craft. He explained and pointed out things that was wrong with the garage door and recommended what need to be done! He told me how long the job would take and he completed the job in the time he said he would! If I have any more garage door problems, I would like Robert Bongiorno to come by and do the work! Job well done Robert Bongiorno! Thank you, Murphy Terrell Jr.

- murphy terrell

Jake was very professional and knowledgeable. He showed me how to use the garage door if it had to be opened manually and also how to read the codes on the control panel. Also, explained other aspects of the opener, force settings, etc. I appreciated the time he spent with me explaining the different features. Also, he called before arriving...even offered to bring me a coffee! I received outstanding service! Thank you!

- Kathy Stewart

Luke was very kind. He explained the service and operation of the doors

- Denny Hasson

David was knowledgeable and personable. He assessed the damage to the door and explained what needed to be done to complete the job. The process was seamless and efficiently executed.

- Bernice Harvey-Davis

Our garage doors were not opening or closing easily and were sticking or clanking closed. Robert showed up and explained to me what was causing the problems and what needed to be fixed to correct the issue. He also explained what additional steps could be taken to ensure the complete proper function of the doors. He explained the benefits of each option and why it made sense. He was very professional in his work and we were completely satisfied

- Steve Brassfield

Our installer Bob was very professional he explained everything in detail. The work he did was excellent. We will highly recommend precision door service to our family and friends.

- Jim Fischer

Very satisfied with the work preformed by Service tech David Allen. He was courteous and called to let me know he was on the way. He inspected the door and opener and gave a detailed description of the equipment and condition, then gave several options to repair. When finished he gave good instructions on the operation of all the equipment,

- Carl Hill

Luke was on-time, professional, and did the work in a timely manner. Would recommend to anyone!

- Michael Leininger

Great service, easy scheduling and amazing employees. Thank you for fixing the garage door!

- Sima Namei

David was awesome, very personable. He listened to everything that I experienced with my issues. He explained every step he was doing, then was able to give me 3 options to choose from. In less than 1 hour of arrive, David had my door fix and operating like new. Would definitely recommend and use again.

- Kevin Grider

Our technician, David, was very knowledgeable, efficient, effective and personable. He addressed our concerns and gave us different options to choose from. In addition, all the communication with the staff and per emails/texts was positive.

- Ann Malinowski

The technician Robert was very friendly and easy to work with. He made many suggestions on how to maintain my garage doors and openers. Robert fixed out issues and provided us with some helpful hints to care for our products. I will recommend Precision and Robert to all of my friends and neighbors.

- David Howson

David, the technician, was punctual, pleasant, and knowledgeable. He explained every thing clearly. Performed the work needed in short amount of time, cleaned up everything and explained things I needed to know. I would recommend his service highly to anyone needed garage door sr\ervice.

- Norman Anderson

Precision was quick to come out (within 2 hours) and was quick to do the repair (within 45 minutes of starting). All very good. My biggest issue is with pricing. $500 to install parts that retail for less than $150. I was told that they don't charge for labor, but that is not really true, as it is obviously built into their pricing. My other issue is that even though the only part broken was the spring, I was told that the minimum job was to replace the Spring, the bearing and the cables (tacking on about $200 for parts that retail for maybe $25). I later contacted other companies for the other garage door and got bids of $286 and $337 for the same job and could save even more by not being required to replace the bearing and cables. I was supposed to receive, by email, within 24 hours, according to the technician, warranty information. I'm still waiting. Why not provide a paper copy when the work was performed? Also the manager from Precision had emailed and was supposed to be calling me. It is now a week gone by and no phone call. Maybe before going with Precision, contact some other companies first to get a fair price. That's my suggestion.

- Paul McGreevy

Bryan was very professional and did a great job . I will recommend precision to my family and friends

- suzanne turner

We are new to Cincinnati. The garage doors on our new home were not working properly so we called Precision. David came out the next day and was able to repair both doors in a couple of hours. Now they are working well.

- James Lambright

David, my Technician, was prompt, professional and courteous and very helpful. He explained very well the work need to do for my garage door, I need to purchase springs for repair.

- Mary Thompson

David Lenhardt showed up early for our appointment. He was very professional, friendly and courteous. David was very knowledgeable and he answered all of my questions.

- Cheryl Parker

Your technician was extremely professional. He explained to me just what all my options were to make the door operate correctly as well as safely. I am extremely satisfied with the work that was performed and will indeed recommend your company to anyone who maybe in need of garage door repairs or replacement.

- Mike Kelley

Serviceman could not have been nicer or more effecient.

- Ken Koch

Always pleased with the service and promptness of this co! My tech David Allen was so courteous and a joy to work with! He actually offered to bring me a snack when called on his way! I will always chose Precision!! Great experience!

- Kimberly Stephens

David was very informative, professional and courteous Great service Thank you

- Ray Baur

I think the cost was in excess for what he did 69.00 dollars for pulley each other then that the service was good .

- James Cristwell

James, as we discussed on the phone, we do apologize for the oversite on our part. You were charged for commercial pulleys by mistake, your card has been refunded for the difference in cost. Again, we apologize for the inconvenience and appreciate your patience.

Pleased with the repairman and work he did.

- Ed

Excellent service. Brian is polite and friendly.

- Margaret Thoms

Turnaround time from call to service was quick. Brian was professional and friendly. He fully explained the problem and provided me with options contingent upon my needs. I won't hesitate to recommend Precision to my family and friends, and plan to use their services again, if needed.

- Lisa

Robert was a great technician and sales guy. He gave me information about my old garage door that was very helpful making a decision. Would recommend Precision to anyone needing help with their garage doors

- Judi Lingg

My Technician, David Lenhardt was courteous and promptly on time to service my garage door. He provided outstanding service. Would highly recommend Precision Door Service to anyone. Thanks again!

- Timothy Neely

Luke did a great job today - he was very friendly, professional and informative. He fixed our garage keypad quickly and we will definitely call Precision Overhead Door Service again! Kristin Mullin

- Kristin Mullin

Luke was very professional. Asked questions to see what was causing the problem, diagnosed it, and made the repairs/replacements on site in about an hour. Explained everything including how to work the new features. Highly recommend.

- Mary Sheer