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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 1273 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our door needed a lot of work beyond just a new opener. David was excellent in all aspects of the project - explaining the issues, explaining our options, and then doing the work thoroughly and quickly. And under very unpleasant weather conditions on top of that. Completely happy with our choice of Precision.

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David Allen Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very polite and explaining all the problems that we had. He went over them more than once so that we totally understood. We would definitely call precision again if needed and highly recommend the company. Our Neighbor recommended your company to us.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic service from Precision ! They gave me an appointment within 2 days of my initial request and arrived with everything needed to replace an outdated and somewhat unsafe 35 + year old system. The technician, David Allen, was very knowledgeable and provided several options for the replacement. I chose a new torsion system and couldn't be more pleased. It is so quiet and came with a motion detection overhead interior light, battery backup and exterior wireless key pad as well as an interior control pad with time of day and temperature features. None of these were present on my old system. Once everything was installed, I decided to request the same replacement items on my second garage door. David was able to set up an appointment for the very next day, once again showed up on time and completed the expert install in short order. Both door projects were completely cleaned up and old equipment removed. Best home improvement service I've ever had !

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Eilers was courteous, professional and quick to diagnose and fix the problem. Very grateful for helping to fix the issue so seamlessly!

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David Eilers Service Provided:
Garage Door Opener Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nothing but total professionalism, Jonathan showed up on time, explain every bit of detail, gave me options explained everything to me and did an excellent job on the installation of my new Springs and rollers Etc. Would recommend this company to anyone who needs help with their garage doors. Thank you so much

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was able to get me in the books in less than 12 hours. The online booking feature was very important given my door broke at 7pm. Justin's communication pre-visit was perfect. He was very courteous and explained everything in detail. He fixed the garage door in a very timely manner. His customer service is upper echelon... this is my first time using you guys and you have made a liftetime customer out of me. Thanks Justin!

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did an outstanding job of assessing our garage door repair needs and clearly communicating options for repair or replace. Work was done same day and of highest quality. Would recommend to anyone needing service.

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Justin Napierala Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am an extremely satisfied customer. Efficient and professional service. I never give five stars right after a service. Time is needed to establish longevity of the work completed. Thus, four stars instead of five.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you, David, for a wonderful job. I appreciate that you contacted me to confirm the appointment, arrived when you told me to expect you, listened to my concerns, took the time to explain what you found, reviewed my options and answered my questions. Then after you completed the work, you helped me program the Homelink and the app. Everything was what I wanted from a service provider - thank you.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you!

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician very courteous and professional. Work performed in a timely manner and was satisfactory.

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We highly recommend this business. We were very impressed with John's professionalism. Not only was his product knowledge and service outstanding, he was very friendly and explained everything with details that we could easily understand. The pricing is fair and transparent, and John offered options to fit any budget. The product quality and service exceeded our expectations. We have multi garages and although we only planned to have one door serviced, John offered options for upgrading and replacing two older doors on a different garage. We could not be more pleased, and look forward to seeing John in the near future for the additional install.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan did a great job with my garage door repair. He clearly explained the options for repair and the cost benefit. I would definitely use them again and recommend their services. Thank you, Jonathan.

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian Hauser did an excellent job in explaining the problems with my old garage door opener, and the options I had in fixing those problems. He quickly fixed these problems after I decided what option I preferred. I am very happy with the quick service I was given to solve problems which did not allow me to open/ close the garage door. Bill Hein 5 stars

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service from technician reasonably priced with lifetime warranty. Justin did not rush us with walk through of our new opener. Could not be more pleased.

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Justin Napierala Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan was communicative, helpful, and explained things to us in a way we could understand. We were so appreciative of the help that he gave us, walking us through the entire process. We were able to schedule easily and felt comfortable the entire time!

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very polite and pleasant ! He explained what was wrong with our door and fixed ! We recommend Precision Door to all our friends! Thank you Justin again for your service!

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Justin Napierala Service Provided:
Garage Door Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technicians were professional and helpful. They explained everything they found as a problem with my garage and provided me with three options to solve the problem. They kept me informed as to what was being done and upon completion of the job thoroughly explained what had been completed. They were quick to help me set up my new keypad, remote in my car and the app for my phone. They also showed me all of the new parts that had been installed and answered any questions I had. I was extremely pleased with this service and the technicians and would highly recommend Precision Door.

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David Eilers Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Eilers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, I wanted to say thank you for great service which is hard to come by these days. Your technician, Brian, was very professional and knowledgable. He contacted me via text/phone calls with updates regarding his whereabouts. He found the problem immediately and solved it in a short time. I should add he was very kind and respectful. It was very pleasant to work with someone like Brian. Regards,

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an emergency this morning with my garage door (broken cable) and was able to schedule on line for an appointment within 2 hours. Being a holiday weekend, two other Garage Door companies had offered me only appointments on Tuesday four days from now. Justin showed up on time and after examining all 3 Garage doors including the broken one, offered clear choices for repair/upgrade. The work was done efficiently. Brian came for a time to help. I am very pleased with the whole process and Justin. Would recommend this company whole heartedly!

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Justin Napierala Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian came here within two hours of my call to your company. He was friendly, professional and neat. I was completely satisfied & would recommend precision garage door without hesitation.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I went out to get in my car and my garage door would not lift. I called Precision and they arrived in a short window and solved my issues. They communicated along the way and were patient and thorough. It was such peace of mind to get things resolved so quickly.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our new garage door installed today. Justin Naiperala was our representative from start to finish throughout the entire process. He was extremely professional, kind and did a fantastic job. We would highly recommend Justin and Precision Door to anyone looking for new doors. We will definitely work with this company again.

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Justin Napierala Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision team came shortly after my phone call, and Brian Hauser reviewed the situation, and presented all the repair options in a very descriptive manner. Once authorized with a work scope, he completed the work expeditiously, and professionally, and the garage is operating better than ever. Thanks to Brian for all of his patience as we waded through the options, and for an outstanding repair job.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin, our service technician, came out to fix a small problem I was having with the keypad. He arrived on time and kept me posted of his arrival time. He was very friendly, explained how he would fix the keypad and he commented that he would do a thorough check on the door to make sure it was in great working order. Justin is a definite asset to the company with great customer service skills and exceptional knowledge of his work. I highly recommend Justin and Precision garage door!

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Justin Napierala Service Provided:
Garage Door Opener Repair

Technician: Justin Napierala
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did a great job but the price was way higher than expected. I may be confused but I did not see an option for a free estimate. I was told it would be $155 for the service call. My recommnedation to friends and family will be to get a free quote first.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for being so prompt coming to my house to install a garage door opener. Service was great. Jacklyn Hull Please note the spelling of my first name.

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Jonathan Guffey Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Because they came out the same day for no extra fee.

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Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is a very professional organization, from the scheduler who takes your original call and notes all pertinent information and documents it in writing. I received a confirmation via text that my technician would be Jonathan and it included his picture and a brief bio. He was very amiable, knowledgeable and skilled. The work was completed quickly with very high quality components. You get what you pay for, so their fees are expensive, but, in my opinion, they're worth it.

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Jonathan Guffey Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Jonathan Guffey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our tech was amazing! Our house is 23 years and we had no idea a garage door opener was only good for 12 years. He worked on three doors and was very professional. I will be recommending you guys top all our friends! Thank YOU!

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David Allen Service Provided:
Garage Door Opener Repair

Product:
Rollers

Manager: David Allen
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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042