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about Precision Garage Door in:
Hamilton County, OH
Precision Garage Door of Cincinnatihas received 1025 reviews, averaging 4.88 Stars:
Reading, OH
Product:
North College Hill, OH
I found the advertisement for Precision to be clear and appealing! I needed a garage door repair due to excessive noise. After servicing, I found a significant difference. My installer was very professional and respectful. Everything was explained clearly and concisely. I surely will tell my friends and neighbors about my experience! Thank you!
- Sharon Thomas
Mount Healthy, OH
On time, worked fast to get new springs, rollers, garage door bottom replaced. I appreciate the lifetime guarantee. It was definitely an investment but very much needed.
- Carla Baxter
Forestville, OH
Brent came out for a repair and we wound up replacing the whole door but I am glad we did. And I have to say there was never any pressure to do so. He laid out all my options with honest answers to all my questions. The install was done promptly and looks great. He cleaned up after himself and should me how to operate things. He was very courteous and communicated well. The only negative was that one panel of the door has a small dent which will eventually affect the seal and he said they will be back to replace it. I will post an addendum later. So far, highly recommend.
- Debroah Eamoe
Product:
Montgomery, OH
Great communication from the office, tech showed up on time and appreciated the 30 minute call before arriving. Brain Payne our service Tech was great, went over our exsting garage door openers and suggested needed repairs. Replaced needed parts one one opener as well as installed a new garage door oepner. Would definitely call them anytime I need help with any of our garagre doors and openers.
- Lynn Mayers
Product:
Loveland, OH
David Allen was great. He called me several times and even showed up early. He did a great job explaining our options for repairs. Will definitely use Precision again.
- Mr. Moore
Bridgetown North, OH
Brian Payne, my techician,was pleasant,friendly and personable He examined my opener and offered three ways to fix it. He was not high pressure at all. He finished the job in exactly the time he said it would take and was very professional. He even programmed my car. I am very happy with the service and the company.
- Nancy Mohr
Product:
Groesbeck, OH
On Monday, April 12, 2021 I had the rubber seal at the bottom of my garage door replaced. My appointment was an 8a-10a window. The technician who came to my home was David Allen. Before arriving he called then he texted me a photo. When David arrived he was friendly, courteous and wearing a mask. He was thorough and professional in explaining the work that he was going to do. When he finished he followed up with further explanation about the completed job. Then he made recommendations about future maintenance. The quality of his work was evident in the new expertly and securely installed rubber seal at the bottom of my garage door. Thank you for a job well done.
- Lynn Latham
St Bernard, OH
Hi, my name is Chris Bailey. Brian Payne was our technician today ( Tuesday 4/13/21 ) that installed rollers, springs and a seal on our garage door! I have to say that Brian is the reason we went ahead with the service!! He was so trust worthy, professional, courteous and a gentlemen!! If I had a business, I would hire him on the spot!!!! You don't have enough stars up there for Brian!! That's why I'm adding a few. 10 stars +++++. Great job Brian!!! Thank you!!
- Chris Bailey
Product:
Loveland, OH
David Allen was very knoglegable, precise, and courteous in explaing what needed to be done to repair or replace parts of the garage door. I was very pleased with the service and would recommend Precision Door to any one needing garage door service and repair.
- Phyllis Books
Loveland, OH
Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.
- C Juan
Product:
Sayler Park, OH
very happy good service no problems
- Glenn Frank
Bridgetown North, OH
Very professional experience. David was very professional, efficient and would highly recommend.
- Connie McCallister
Loveland, OH
Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.
- Sean Garry
We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.
Dunlap, OH
We had our garage door installed today and the entire process has been an excellent customer service experience from beginning to end. Every person that my wife and I have dealt with was extremely professional and courteous! I would highly recommend Precision Door Service.
- Matt Miller
Loveland, OH
PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS
- Richard Merkle
Product:
Covedale, OH
Brent was my service technician. He did a great job. He was prompt, professional, and explained everything in detail. He didn’t try to oversell me and laid out my three options. He replaced the bearing on the sides, replaced the weather stripping on the garage door, and remounted the motor which was a big help. Would definitely use the company again. Thanks Brent.
- Shawana D.
Product:
Montgomery, OH
Brent was very helpful and explained everything thoroughly. I am happy with the service and recommendations he provided.
- Liane R.
Product:
Monfort Heights, OH
I needed the door fixed quickly and well. I did a Google search and this company had some great reviews and said it had quick response and ability to do repairs same day. My technician was very nice and called ahead to let me know he was coming. He was very polite and informative. Repairs were done within a couple of hours.
- Sarah Zimmer
Monfort Heights, OH
Found you when I wanted/needed a lock repair. After the assessment, decided a new door c was my best option. Same day installation was a plus. Austin was an informative tech and did great work. Also, appreciated the appointment confirmation with picture of the assigned tech.
- Gretchen Tolson
Product:
Mount Healthy, OH
Jake was fabulous!!! Explained everything very well with no pressure. Jake and his coworker were fast and did extra things they didn't have to. I really appreciate the extra details. I love my new garage door opener!
- Diane Oudabachi
Blue Ash, OH
Brian was very knowledgeable and friendly. He installed a new opener and springs quickly and correctly.
- Charles Rook
Product:
Deer Park, OH
Thank you for the great job!
- Natalie Shiposh
Product:
Northgate, OH
Brian was awesome! Excellent job!! I now have peace of mind with my garage door opener, keypad, and the remotes!! Brian deserves ?????????? rating! Thank you for a fantastic job Brian!
- Connie Heffron
Reading, OH
Service was excellent: Technician was punctual, courteous, helpful - and successful in chasing down "mystery" circuit.
- Richard Neerguard
Groesbeck, OH
John Hawkins was just fine!
- Tawana Ransom
Product:
Springdale, OH
Brian did a fantastic job fixing my garage door. He was courteous, professional, quick, and efficient. I would highly recommend him to anyone.
- Chris Jekins
Monfort Heights, OH
Brian was my tech...he was clear, honest, and knowledgeable...friendly service and no BS. Feel secure with my garage door now that Precision remedied our garage door issues. Precision also sent me a profile with picture a of Brian prior to his arrival...very professional in every way. 5 Stars to Brian and Precision!
- Anthony Damico
Product:
Covedale, OH
This was a great company to work with. The people who answered the phone were friendly and efficient. Brian Payne did the work and was knowledgeable and very nice. Would definitely recommend them.
- Debbie Dudley
Forest Park, OH
Brian was great, he was extremely friendly and explained everything to us in a way it made sense. We would absolutely recommend him!!!
- Ann London
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Excellent service! Prompt, friendly, efficient and clean plus a beautiful new garage door.
- Lois Deitschel