Jackie Quay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne was our technician. He was courteous and very professional. Our problems were taken care of quickly and reasonably prices. Both doors repaired in less than two hours. We will use Brian again.

Jim Plummer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Referral from a friend. Brian was our tech. He called in the morning to verify appointment and showed up early. (He called and asked permission) We had a spring broken and wanted to do some additional maintenance. We selected a rebuild with a lifetime warranty. Could not be happier with the work and professionalism.

Marion Merten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very professional and informative as to what was wrong with my garage door openers and offered me several options of repair. He did the work immediately and completely and I'm very grateful for his quick service.

Reed Shank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was professional and efficient. Did a great job and was clear about everything.

Bonnie Cipollone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I received three options for service. I selected the re-build. I asked questions and received answers that were easy to understand. Service tech, Brian was pleasant and helpful.

Matt Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne (no relation) did an outstanding job. He was straight forward, thorough, and efficient. He explained the problem and offered several solutions. Most importantly, he didn't hard sell any of them. I would highly recommend Precision and Brian to any home owner.

Daniel Malone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door opener belt stopped working, Precision Door Service came out the very next day that I called them. Brian Payne was our technician and couldn't have been a better experience. He helped guide us to the best garage door opener for our purposes. It works great now and would definitely use Precision Door in the future.

Donald Braunwart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very professional . very well trained and let me know what needed to be done . And did a well job on the installing the door opener . I give them 5 star. rating . Thank you all for a job well done .

Michelle Abner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was fantastic! He called earlier in the day to ensure the time still worked and called when he was in route to my home. Upon arrival, we discussed the issues in further detail. Before beginning work, he did a multi check on the whole system. He pointed out a couple things that he recommended fixing, and I didn’t feel pressured to pursue those options. He did a fantastic job in getting our new sensors hooked up. Highly recommend Precision and Brian.

Debbie Gorger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne came out to my house to fix my garage door and he was great. He was very nice and polite and did a wonderful job I would recommend him to fix anybody garage door great service.

Judy Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was doing wonky things and I called yesterday for an appt. Brian Payne fixed the garage door today. He did a lot of work in a short period of time and I am back up and running! I never felt any pressure to buy more than it needed and it now works better than it ever has in the last 23 years. He converted the system from the track/roller system back to the wall system (not sure I am saying that correctly even though it was properly described to me) He is professional and very polite. He represents this company well and I would recommend Precision (and Brian!) anytime!

Diane Brownlee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service agent Brian Payne, was on time, friendly, knowledgeable and efficient. Performed an inspection and was able to troubleshoot and correct the problem in little time.

Connie Betts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had never used this company before but I chose them because the reviews were so awesome and when I called they were so friendly and helpful on the telephone. They were able to schedule me in perfectly around my work schedule. The repairman who came was Brian Payne. He called me the morning of the schedule day confirm my 2-hour window of 4 to 6 p.m.. around 3:45 p.m. he called me to ask me if it was okay if he headed my way and would be there in 15 minutes. It was very nice and professional on the phone. When he arrived he did a thorough job of explaining my three options for my repairs. Each option what is a different price with various warranties. He explained the pros and cons of all three. I chose the total rebuild with the lifetime warranty. It turns out my string had broken because it was not strong enough for my 300-pound garage door. The new spring is awesome along with the rollers and all the other parts he installed. I thought my garage door was quiet before. Oh boy was I wrong! It is so quiet now you cannot even hear it! He even showed me how to program my phone to the Wi-Fi MyQ app and he changed the light bulb for me in my garage! I am very happy with your company I'm even more so happy with Brian Payne! He deserves a raise!

Arien Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is my husband and I go to for all our garage door needs. Our relationship with Precision started last year when our motor needed replacing. While this visit was simpler, it was another opportunity to solidify our decision to only use Precision! Our technician was Brian Payne. Brian was personable, I felt he was very honest, kind, and knowledgeable. He made a repair, and addressed some future items to be aware of. I’m grateful for the partnership, and will continue patronizing this Cincinnati business.

Tracey Stepenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with the service that we received from Brian. He was very friendly, thorough with his work, and explained at the end what was done. We will certainly call again if needed and recommend to others.

Jim Seiter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 3rd time we've used your company and luckily we got Brian each time. He is professional and courteous. Very good at his job, had the door fixed in a very short time. He was respectful of our property and our cars. I highly recommend this company, and Brian.

Patrick Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a garage door with a bad opener and a spring that was seized up and was unable to shut my garage door. Precision was able to get there same day and resolve the problem. Brian and Will worked into the early evening to ensure that everything was working smoothly and we wouldn't have an open garage door over night. Excellent service, walked me through the process every step of the way. I highly recommend using Precision for all garage door needs

Susan Toland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent. Cleaned up throughly when job was completed. The service tech Brian, priced out several options and explained everything. I will definitely call again when I'm finally ready for that new and improved door.

Shawna Fancher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Brian for any service you may need with your garage door. Prior to his visit he gave me a 30 minute notice and said he was stopping to get gas and something to drink. He then asked would you like me to bring you something to drink when I come. I thought that was so considerate and thoughtful of him to even think to ask. Then when he arrived he saw the problem instantly and got to work fixing it right away. He had my garage door up and working again within 30 minutes. Brian you ROCK! Thank you Precision Door, for having such kind, knowledgeable and professional employees, keep up the good work.

Latonya Willis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service.

Aron Strine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did a wonderful job repairing our garage door. The night before our spring and cables snapped. Within 12 hours he was here getting us back to normal. His customer service is top notch and would highly recommend him and Precision Garage Door!

Ruth Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Paine came this morning and was very kind and explained everything to me and even spoke to my insurance company to get prior authorization for me. He was the best person that has ever worked in my home . If I need your services again please send him out. Thank you Brian for a great experience.

Lynn Mayers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great communication from the office, tech showed up on time and appreciated the 30 minute call before arriving. Brain Payne our service Tech was great, went over our exsting garage door openers and suggested needed repairs. Replaced needed parts one one opener as well as installed a new garage door oepner. Would definitely call them anytime I need help with any of our garagre doors and openers.

Nancy Mohr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne, my techician,was pleasant,friendly and personable He examined my opener and offered three ways to fix it. He was not high pressure at all. He finished the job in exactly the time he said it would take and was very professional. He even programmed my car. I am very happy with the service and the company.

Chris Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi, my name is Chris Bailey. Brian Payne was our technician today ( Tuesday 4/13/21 ) that installed rollers, springs and a seal on our garage door! I have to say that Brian is the reason we went ahead with the service!! He was so trust worthy, professional, courteous and a gentlemen!! If I had a business, I would hire him on the spot!!!! You don't have enough stars up there for Brian!! That's why I'm adding a few. 10 stars +++++. Great job Brian!!! Thank you!!

Glenn Frank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very happy good service no problems

Charlotte Berling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for sending the text message with the picture of Brian. I appreciated that very much. I felt very comfortable, he recommend what needed to be done and was not pushy, that I appreciated very much. I would give Brian top rating. Thank you Brian and Precision.

Richard Merkle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS

Cathy Kowalski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Payne was our tech today. I had a picture of him sent to me before his arrival. He was friendly, knowledgeable, efficient and extremely courteous. He explained everything in great detail and I did not feel pressured to make a quick decision. He installed our new garage opener in less than 2 hours. He also helped me program the opener to my car and made sure I had the MYQ app working before he left. I would highly recommend Brian and Precision! Thank you for your excellent service!

Suzi Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because they offer service to the Southeastern Indiana area and were able to get me in next day. My "door doctor", Brian P. was super friendly, knowledgeable, and extremely fast with the repair. Total time to assess the problem, quote me price options, and repair the springs was under an hour. Very impressed. Thank you!