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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 2676 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Lenhardt showed up early for our appointment. He was very professional, friendly and courteous. David was very knowledgeable and he answered all of my questions.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician was extremely professional. He explained to me just what all my options were to make the door operate correctly as well as safely. I am extremely satisfied with the work that was performed and will indeed recommend your company to anyone who maybe in need of garage door repairs or replacement.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Serviceman could not have been nicer or more effecient.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always pleased with the service and promptness of this co! My tech David Allen was so courteous and a joy to work with! He actually offered to bring me a snack when called on his way! I will always chose Precision!! Great experience!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was very informative, professional and courteous Great service Thank you

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think the cost was in excess for what he did 69.00 dollars for pulley each other then that the service was good .

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A Response from: Joe Loader

James, as we discussed on the phone, we do apologize for the oversite on our part. You were charged for commercial pulleys by mistake, your card has been refunded for the difference in cost. Again, we apologize for the inconvenience and appreciate your patience.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleased with the repairman and work he did.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Brian is polite and friendly.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Turnaround time from call to service was quick. Brian was professional and friendly. He fully explained the problem and provided me with options contingent upon my needs. I won't hesitate to recommend Precision to my family and friends, and plan to use their services again, if needed.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Robert was a great technician and sales guy. He gave me information about my old garage door that was very helpful making a decision. Would recommend Precision to anyone needing help with their garage doors

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My Technician, David Lenhardt was courteous and promptly on time to service my garage door. He provided outstanding service. Would highly recommend Precision Door Service to anyone. Thanks again!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did a great job today - he was very friendly, professional and informative. He fixed our garage keypad quickly and we will definitely call Precision Overhead Door Service again! Kristin Mullin

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very professional. Asked questions to see what was causing the problem, diagnosed it, and made the repairs/replacements on site in about an hour. Explained everything including how to work the new features. Highly recommend.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Allen did a great job getting my old garage door working quietly and far faster. He was very informative and knowledgeable.

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The gentleman replacing our garage door was very professional and did a great job. He was willing to work despite inches of ice on our driveway. Samantha was great keeping us updated about installation date.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

1 2 3 4 5
Date: 02/12/2022
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a great job and David was very nice to work with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was awesome and did a GREAT job servicing our broken door assembly. He was quick acting, assessed the situation, gave us a quote and options. He was able to replace the spring coils, drums, and cable assembly in a very short amount of time. I would highly recommend Precision for all of your garage door needs!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

these guys zing are amazing no better people anywhere.thanks for your working with me.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy I called Precision Overhead Garage Door Service. They updated me so I knew when to expect their arrival. David was so courteous and professional. I would definitely recommend this company to friends and family.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door Service texted me when David Allen was on his way to service my garage door, even including his picture. David was very personable and knowledgeable about my 23 y/o noisy Genie screw drive opener. He inspected the opener and offered options to repair or replace with a new unit. I chose the new belt drive opener and am very satisfied with the new Lift Master unit. I would highly recommend David Allen and PDS products.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had David come out because our garage door was having trouble shutting all the way down. He knew right away what the problem was and fixed it in minutes. He also helped me program the garage door opener to my new car. He was so professional and very knowledgable, just an all around good guy. Precision is very lucky to have him on their team. Karen K.

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David Allen Service Provided:
Garage Door Repair

Product:
Garage Doors

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so impressed with the service I received and the new garage door opener. The technician was so courteous, polite and knowledgeable. I would recommend Precision to everyone I know. Thank you for your great service!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seamless from the start to finish. My tech Brian Payne was fast , friendly and very professional. He offered to bring me coffee on his way ! Who does that ? ???? I did need a new unit and was given many options. He installed quickly and then gave me detailed instructions and demostration. The unit is very modern and easy to use. Exciting !!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Because of the snow, my garage door was stuck to the ground when I tried to open it, and it made a loud cracking sound. I saw a metal brace hanging and thought that it had just come loose. When your man came and checked, he said after questioning me about the number of times I opened it each day, how old it was; that it needed new cables and the cheapest estimate was 683.00 to make it useable and to repair over 800.00. We needed to just open the door to get the car out and would decide about the repairs the next day, since we had a doctor's appointment the following day. We paid 105.00 for the service call. We called another repair shop, Mike's, and the man arrived within the hour and told me that the metal brace that I had shown your person, had popped loose and just needed to be screwed back on. He stated that my cables looked new, which they did, and that was all that was needed. There was no charge except for the service, which was $70.00. I only wish I had called them first.

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A Response from: Joe Loader

Hello Larry, We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendations based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues our technician felt should be addressed to prevent future problems, and we were confident simply reattaching the damaged piece rather than repairing what lead to the damage would not be an effective long-term solution for you. Although we are happy our technician got the door open so you could make your appointment, we are sorry you were unhappy with our service. Please don't hesitate to give us a call if you'd like to discuss the reasoning behind the repairs our technician recommended or speak to a manager about your experience.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sent review but it got cleared. Chat selection obscures screen. Question precludes selecting all parts purchased. Need to fix that.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian Payne was extremely professional. He took his time explaining what was wrong and how it could be fixed. He completed the job expeditiously. I would highly recommend Brian and Precision Overhead Garage.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Robert arrived two days early due to an appointment cancellation and arrived right on time. He is a great guy and did the work quickly and efficiently in my unheated garage. Best of all, all the required parts were on the truck. I'll definitely use them again.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I AM A NEW CUSTOMER. BRIAN WAS PROMPT AND PROFESSIONAL. GAVE US A THOROUGH REPORT ON THE PROBLEM WITH 3 OPTIONS FOR THE REPAIR OR INSTALL. WE CHOSE TO HAVE A NEW INSTALL. WE ARE HAPPY AND WILL RECOMMEND PRECISION DOOR SERVICE TO ANYONE LOOKING FOR THIS SERVICE. PLEASE KEEP UP THE GOOD WORK. YOUR HIGH RATINGS ARE WELL DESERVED.

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Service Provided:
Garage Door Opener Install

Product:
Rollers

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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042