Garage Door Repair in Cincinnati Area - Page 74

Doug Haskell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

An excellent experience all around. The appt. was easy and timely. All communications were clear. Brad, the technician, was very courteous and quick to assess our problem. The new opener is much quieter and has better functions. We made a great decision.

Michael Yett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with the work that was done.The technician very professional and nice.

Matt B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David from Precision was great. He communicated my options very well and was very up front about cost and how long it would take. Highly recommend!

Brian Frey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Fast quality work.

Ronda Napier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not be happier with Luke Mattia and Johnathan Guffy. Both employees are professionals and took care of the two new garage doors and opener. Everything handled quickly and their work is fantastic. Definitely 5 star service from the beginning until the end.

Kay Napier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were wonderful. David explained options to me and we had my son on the phone so he could help me decide the option I decided on - new springs and rollers. I had spilled some peaches under my car and they picked them up for me and put my dumpster next to the house. They did not have to that. (I need a walker to get around.)

Patrick Welsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The crew worked very hard on a very hot day. David, David & David were all very professional and polite! The work was done very well and in a timely manner. They took all trash and cleaned the floor before they left. Overall an excellent experience and quality work.

Tom Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem was solved. Great service from Bob.

Amy Witherell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was very professional and gave us several options to do with our door. All work was done quickly and the door is ruuning great.

John Norkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.

Eric Gaalaas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response time could not have been much faster. Called early morning and on site by noon. The broken spring coil was replaced. Dave Allen and Assistant (Dave) were fantastic. Explained everything thoroughly. I did have some sticker shock on the price. Dave and Dave remediated everything in about an hour. The final price seemed steep for an hour of work and material prices. I would still recommend Precision for the response time, professionalism and assurance to resolve the problem.

Patricia Schroeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company was close by. The technician was professional and on time

Teresa Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and thorough! Door now works like a dream. David gave a good explanation of our door openers problems and replacement of our old unit was quick.

Kean Crank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.

Chris Brandt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beautiful job and made sure everything was to my liking. The installers were amazing and did an awesome job. Highly recommended!

Sandy Craddock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be happier with my garage door and the experience I have had with your Company. From the very first point of contact to the final installation by Jonathan Guffey-- everything and everyone was the best! Thanks to everyone for the best service ever!!

debbie swango

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Allen and partner are the nicest service members I have ever worked with. Very kind and did a great job on my project.

Laura Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Luke Mattia and Precision Overhead Garage Door Service! Your courteous and professional service was appreciated. Luke answered all of our questions with understanding and his work ethic is amazing. We will be recommending Luke and Precision Overhead Garage Door Service! John and Laura Byrd

Adam Graves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service!! Couldn’t ask for better. My tech was Robert B. He really knows his craft very well. This company is doing something right to have employees like Robert wanting to work for them. I couldn’t say enough good things about the service work completed.

Zachary Youle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! gave options for repair and safety. They were very helpful and patient.

Ted Mejia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have read the reviews on the website. It was a good choice.

Valerie Whisnant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service and communication! Robert met our expectations, was very polite, professional and thorough. Would definitely use them again. Thanks Robert!!

David Tubesing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!

Amy Prewitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks!

Marcia M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Happy with my new garage door!

Larry Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw your ad on TV and decided to give Precision a call. Robert was very courteous and very thorough as well as knowledgable. Showed up early but called first. Really liked his energy and work ethic. Will certainly ask for him if I need more work done.

Steve Norris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience! My service tech was Luke Mattia. Very professional! I had a broken spring on my larger garage door. He had it replaced in under 1 hour with no issues. He also performed a “safety check” and advised me of additional maintenance options he could provide (for a price $$$). I’ve used Precision Overhead Garage Door in the past and will continue to use them in the future. Thanks, Luke!

Mark Havlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert did all he could to repair the existing opener. Took great care to trouble shoot the problem, but in the end the opener was shot and needed to be replaced. He explained the different types and Warranty Options on each. I was very happy with my decision to replace the opener and upgrade to better springs. The new modern features are a nice treat. Works great and is so much smoother and quite. Thanks for taking all the time to work on my opener and installing my new one, it is very much appreciated.

Matt Hilditch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Overall good experience. Straight to the point and completed in a timely manner. Ensured that it was more than just work. Very passionate and personal with the customer.

Ruth Hayden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

when I call to make appointment the ladies were very nice and help me and answer all my question. I received a call to do the job earlier and they work me into their schedule . I also received a call from installer giving me the time when to expect him. I also ask if he would text me to confirm so I knew when to expect the truck and Dave was very nice and answer all my question before , during and after the job was finish . It was nice to work with this company and I would recommend them to anyone who needs a garage door repaired or replaced