Garage Door Repair in Cincinnati Area - Page 73

Doug Rauh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly, knowledgeable, and efficient. Thank you for your help today.

Dan Lipps

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service professional was polite, knowledgeable, and on time. He gave me a number of repair options to choose from. I would highly recommend them!!

Shirley Madison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

SO HAPPY with the service!!!… We bought our home last Fall and we have original garage doors (2004). The VERY loud, rattling, noise when opening/closing the doors were making me crazy. David Allen (installer) called to let me know he was on his way (even offering to pick something up if I needed it, while he was getting gas in his truck – how thoughtful is that?! ????). He also sent a text message so I was able to track his travel time to our home. He arrived right on time this morning. David explained our options. We decided to have him rebuild both garage door systems; new motors, new moving parts, etc. We also had him install a new keypad on the outside of the garage door for keyless entry. David helped me set up the myQ wireless system which is an awesome app allowing you to open and close the doors by using your iphone! One thing that was very unusual (in a great way) about David was how he boasted proudly about the company; “we work very hard to give great customer satisfaction, we have the best products, we have great training, and we always want to do the best job for our customers.” He pointed to his uniform and said, “all of this costs money; our uniforms, these nice trucks, and we take care of everything and take pride in doing so.” ???? The owner should feel very proud to have an employee speaking so highly of the company and about all the reasons why the customer would want to use this company. David did a stellar job and we’re absolutely thrilled with our very QUIET door systems!!! We highly recommend this company!

Susan Seal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I live in a condo and have 2 garages with 15 year old garage door lifts that were on the way out. I called at 9 a.m. and David Allen was here by 1. He kept in touch with me and let me know exactly when he would be here. I had decided before he got here that instead of trying to fix them, I would just have both replaced. He explained everything to me and the price for all. I’m sure it was way more work than he was expecting to do and it took him all afternoon. He did a great job and I’m glad I decided to go new. My doors now actually open and close as they should and are quiet and smooth! I would recommend your company and David to anyone!! Thanks Precision- well done!

Jan Katzew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the initial phone call through the final interaction, representatives from Precision Door lived up to their name - precise and professional. Dave arrived promptly, explained multiple alternatives, and explained clearly what he recommended. I asked a few questions and his responses were cogent. Although, I did not opt for the most extensive and expensive repairs, Dave, who was joined later by Robert, worked expeditiously to fix the problem permanently by replacing springs, rollers, bearings, and cables. I am grateful for people who inspire confidence because they keep the promises they make. Thank you.

Tom Mumaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and very good work and explained everything in detail where it was easy to understand. Very satisfied with the finished product.

Doug Haskell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

An excellent experience all around. The appt. was easy and timely. All communications were clear. Brad, the technician, was very courteous and quick to assess our problem. The new opener is much quieter and has better functions. We made a great decision.

Michael Yett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with the work that was done.The technician very professional and nice.

Matt B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David from Precision was great. He communicated my options very well and was very up front about cost and how long it would take. Highly recommend!

Brian Frey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Fast quality work.

Ronda Napier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Could not be happier with Luke Mattia and Johnathan Guffy. Both employees are professionals and took care of the two new garage doors and opener. Everything handled quickly and their work is fantastic. Definitely 5 star service from the beginning until the end.

Kay Napier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were wonderful. David explained options to me and we had my son on the phone so he could help me decide the option I decided on - new springs and rollers. I had spilled some peaches under my car and they picked them up for me and put my dumpster next to the house. They did not have to that. (I need a walker to get around.)

Patrick Welsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The crew worked very hard on a very hot day. David, David & David were all very professional and polite! The work was done very well and in a timely manner. They took all trash and cleaned the floor before they left. Overall an excellent experience and quality work.

Tom Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem was solved. Great service from Bob.

Amy Witherell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was very professional and gave us several options to do with our door. All work was done quickly and the door is ruuning great.

John Norkey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.

Eric Gaalaas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response time could not have been much faster. Called early morning and on site by noon. The broken spring coil was replaced. Dave Allen and Assistant (Dave) were fantastic. Explained everything thoroughly. I did have some sticker shock on the price. Dave and Dave remediated everything in about an hour. The final price seemed steep for an hour of work and material prices. I would still recommend Precision for the response time, professionalism and assurance to resolve the problem.

Patricia Schroeder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company was close by. The technician was professional and on time

Teresa Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and thorough! Door now works like a dream. David gave a good explanation of our door openers problems and replacement of our old unit was quick.

Kean Crank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.

Chris Brandt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beautiful job and made sure everything was to my liking. The installers were amazing and did an awesome job. Highly recommended!

Sandy Craddock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be happier with my garage door and the experience I have had with your Company. From the very first point of contact to the final installation by Jonathan Guffey-- everything and everyone was the best! Thanks to everyone for the best service ever!!

debbie swango

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave Allen and partner are the nicest service members I have ever worked with. Very kind and did a great job on my project.

Laura Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Luke Mattia and Precision Overhead Garage Door Service! Your courteous and professional service was appreciated. Luke answered all of our questions with understanding and his work ethic is amazing. We will be recommending Luke and Precision Overhead Garage Door Service! John and Laura Byrd

Adam Graves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service!! Couldn’t ask for better. My tech was Robert B. He really knows his craft very well. This company is doing something right to have employees like Robert wanting to work for them. I couldn’t say enough good things about the service work completed.

Zachary Youle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! gave options for repair and safety. They were very helpful and patient.

Ted Mejia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have read the reviews on the website. It was a good choice.

Valerie Whisnant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service and communication! Robert met our expectations, was very polite, professional and thorough. Would definitely use them again. Thanks Robert!!

David Tubesing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!

Amy Prewitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks!