Garage Door Repair in Cincinnati Area - Page 72

Leonard Vollman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

While the tech seemed to be knowledgeable he was a salesman. I requested a repairman and was dissatisfied with his approach. When he quoted me three options the least at $560 I knew I was in trouble. I can buy a while NEW system at Lowe's for $179. He even pulled the circuit board from the motor, and without testing any diodes explained this may be part of the problem. I am familiar with these boards and know they can die but I assure this was not the case. It was evident my door problem was in the trolley. The years are stripped and grind when you go to open the door. I will not use your services in the future.

J. Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had seen commercials for Precision and decided to call them based on their BBB rating and reviews. The appointment was scheduled for the next day. David Lenhardt came out and was very courteous, knowledgeable and professional. The spring was broken and David was thorough in explaining the different options for repair and longevity. He took the time to answer all of our questions so we could make an informed decision on the best option. We are very pleased with the quick repair and lifetime warranty. David provided outstanding service!

Joan Arrowood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David came to my home, and he was so polite.He called to tell me he was on his way, he said he was going to stop to get water or coffee, and he offered to get me something..I have never ever had repair person ask me if I wanted something also..He explained everything to me and was very patient in doing so. He explained to me the choices I had...and the cost of each one.Very nice and patient young man....Thanks for an amazing employee...

Tony Fogle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Young man that came was very nice. Was working hard the whole time he was here. He explained how to use the door and the remote. Left the place neat when work was done. Love being able to stay in my car. Not having to get out to lift door.

Nanette Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was scheduled extremely quickly for a totally non-functional garage door. One spring had come loose from a fractured support while the other spring had a major strain starting to form in it. The actual reason for the call was due to a faulty ball-bearing roller that had come loose in its support and was not allowing the garage door to function at all. Robert was AMAZING! For a small amount more than fixing the existing system he installed a brand-new torsion (single-spring) system in no time. The garage door has never functioned so flawlessly or quietly in all the time we've lived here. You can tell a noticeable difference in the ease the opener has lifting a fully insulated steel door; Robert also demonstrated the benefit of the new torsion system was releasing the door from the opener and lifting it with ONE finger! I would highly recommend Precision Overhead Garage Door Service any day! Robert was excellent from start to finish. He explained the repairs absolutely necessary to make the garage door operable and safe while not being pushy about the (practically minimal) upsell to the torsion system.

A. D. Venosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was our technician. He was very knowledgeable, courteous, professional, and helpful to us regarding our defective Lift Master garage door opener. We have no qualms about his ability to do what was needed for the repair/replacement of our unit. However, unfortunately, the price he quoted to us to replace the single car garage door opener was outrageously expensive. We contacted another vendor, who gave us a price that was half what Precision quoted for us. Very disappointing. That explains the low rating we gave above for Precision.

Laura Doyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. David Lenhardt explained everything and did exactly what he said it would take to complete the job. I appreciate his promptness and kindness and his ability to correct the problem in a timely fashion.I believe the BBB rating was correct.

John Condry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My old garage door opener stopped working and was making a humming noise. I knew the opener was at least two decades old and was probably burnt up. The technician was very professional and showed me the problem with the old unit and gave me several option for new units. I bought a new chain drive unit and he installed the unit very quickly. I was also given a discount for being a military veteran. I was very satisfied with the technician's job and the new unit!

Yolanda & Elijah Gibbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks a bunch , David was very professional and very informative with the work he did on our garage. This home we just purchased last year and our first major repair, we will definitely use your services again great experience..

charles kuntz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Battery on Lift master replaced quickly & efficiently

Jerry Beaudion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the excellent service! Your technician Brad Riley was very professional, knowledgeable, and obviously loves working with your company. It was a real pleasure chatting with him; not only about our garage door needs but about our time serving in the military. I highly recommend Precision Overhead Garage Door Service and especially Brad Riley! Semper Fi, Jerry Beaudion

Sandra Kasee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was David Eilers. He was very polite and knowledgeable. He went thru the 25 steps and accessed the situation quickly.

Elizabeth Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was prompt, courteous, on time (even txtng the timing & a picture of who was coming) Jonathon worked hard & efficiently. I’d recommend Precision to anyone

Gwen Linthicum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad was very knowledgeable and very friendly. He fixed all my garage door issues very professionally.

Lisa Elliot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service! Came in a timely manner. True professional. I would recommend this group without hesitation. Thank you so much for even moving stuff out of the way and being so kind.

Tara Ligon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision when my garage door wouldn't open, even manually; got an appointment within that same calendar week, with an immediate text & email confirmation. Reminders the day before and the day of the appointment, with the specialist calling himself on the day. David & David carefully examined, diagnosed and repaired my door, providing me with explanations of needed work and multiple options for upgrades- they even evaluated the other door to ensure its function, which I'd not thought to request. On the basis of this experience I wholeheartedly recommend Precision for repair and replacement of garage door systems.

Linda Armour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so impressed with the safety text prior to the arrival of the tech giving his name, his picture and his bio. Brad was professional, experienced at his job, very knowledgeable about the products that were needed to fix the problems I was having with my garage doors. He was friendly, courteous and explained everything in layman's terms. I am thrilled with my new garage door openers and they're so quiet! I highly recommend Precision Overhead Garage Door Service.

Peter Lobert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience was very good and exceeded my expectations. The problems were sold and I had a newly installed garage door unit, wall remote and outside key pad in just about an hour. My repairman, David Eilers was courteous, professional, prompt and explained everything to me in terms that were easy to understand. Could not have been a better experience and I am 100% satisfied.

Robert Booth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David did an excellent job of repairing our garage door. he explained everything to us and gave us options on what was best to do. Very polite to us.

Leslie Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke did a very good job of explaining the problems with my garage door. He was polite and courteous as well. He arrived on time and completed the evaluation within 10-15 minutes.

Howard Korb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called in am and by 2 pm the technician was at our home. Broken spring and cables. Robert B. was excellent in repairing our garage door problems. He is very informative at each step. He was also polite and efficient. Very impressed !

Zachary Miles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken spring on one garage door and under-performing springs on the other, as well as worn bushings and rollers. Technician David Allen was on time in the arrival window and gave me a 30-minute heads-up call as well. He thoroughly explained to me the problem areas of both doors and offered different solution options to get both working in top condition. I ask a lot of questions, and he was very patient with me. Once I approved the work he competently and efficiently fixed it all. He even helped talk me through some carburator repair on my lawn mower! What a guy! Thanks again!

Jill Ernst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech , Brad, was very good. I told him what was happening and he was quick to fix it and also point out a safety issue I had that I didn't know. One thing I really liked was that Brad didnt try to sell me anything - most companies send a sales rep to try and get the customer to spend more money. Brad didn't do that (thank goodness) - wanted to fix the problem and he did! Thank you!!

George Marklay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first service person I think was confused. He walked around a lot with IPAD in hand and seemed to be talking to someone with ear piece and a hidden mike. After an hour of pacing he put in a new spring above the front of the garage door. A nice young fellow but appeared lost with the mechanical issues. Johnathan, who came the next day, knew what he had to do and got right to work. He replaced and installed the new parts of the operator and its parts immediately. This took some time and he gave it a great effort. I was impressed with his workmanship. He is a wonderful worker.

Robert Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service did an excellent job with my repairs. Firstly, good telephone receptionist, very kind and helpful. Precision Door was available Thank God. That said, the technician, my man; Brad Riley was absolutely superb. Upon arrival, he talked with my wife first as I was out briefly picking up food. When I came back Brad was in the garage. Dumped my food, checked with my wife and wife said she really liked him. Stepped into garage and talked to Brad. I say this; Brad was extremely professional, engaging, clean cut, gave me full explanations of status, an accurate short suite of options. Q. what more could a customer ask for? You will never be disappointed with Precision Door. Great folks. Lastly, never hire anyone other than a United States Military veteran. Why? they are disciplined, taught how to serve others, and they care. Brad is a cool dude.

Ivory Larkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am typically not one to write reviews which means the service I received was excellent. Robert Bongiorno came out to repair my garage and ultimately had to replace my opener. I love the fact that the technicians call ahead when on there way, they send messages with photos so you know who you’re letting have access to your home. Mr Bongiorno was very thorough in explaining what was wrong and what needed to be done which I greatly appreciated. Great garage door company!!

Linda Yeager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice and professional. I could not have been more pleased!!

Denis Robich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a minor problem with the keypad for one of my garage doors. Precision scheduled an appointment very quickly and exactly for the time period I requested. My technician, David Lenhardt, was quick and efficient with the repair and then did an overall check of the system and also lubricated the doors. Very pleasant young man and great to work with. Highly recommend Precision!!

Mary And George Rolfes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the first phone call to your company about our problem with our garage door to the service representative coming everyone was especially helpful and courteous! Luke Mattia who came to our home explained everything that your company does. He was very well informed to answer all our questions and took care of our garage door problem ! He is the reason we gave your company a 5 star rating!

Jan Keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely satisfied with the service I received today. When my garage door broke early this morning I thought I would have to wait until next week to get it fixed, but they actually came out and fixed the problem very quickly. David Lenhardt was very professional and personable. I will definitely call your company where I need you and will tell others about you as well.