Garage Door Repair in Hamilton, OH - Page 14

J. G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would highly recommend! Great service from the first phone call to the quick appointment availability times, to our very knowledgeable, pleasant, and efficient technician, Geoffrey Grouse. The problem was very quickly evaluated, we were given clear and concise options and costs for the needed repairs and they were able to be completed on the spot. Very happy with the service and would definitely recommend to others and would be a repeat customer!

Fred Hellmenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Eilers and his fellow team member were very courteous and professional in getting my garage doors back in good working order for many years to come. They made me aware of potential problems that will surface when parts break down.

Jeff Lasita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoff was courteous and explained all options but as we are planning to move we’re not interested in anything but making doors operable whoch he did. Thank you

Richard Frohman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

POWER FAILURE SUT DOWN MY GARAGE SYSTEM. YOUR TECH DID A GREAT JOBIN GETTING THE GARAGE DOOR TO OPEN, DO THE REPAIRS AND HAVE EVERYTHING WORKING LIKE NEW. CALLED AT 4 ON MONDAY AND YOU WERE HEAR BY 10 ON TUESDAY. GREAT RESPONSE TIME

Steven Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Geoffrey Grouse was my Technician. He was excellent. Explained all phases of the work that needed to do to get the job done. He Explained each step that he was going to do & the options I had to chose from. Geoffrey was courteous, timely, friendly & most of all professional. He is truly a professional. Precision should feel proud to have a dedicated young man to represent your company. Sincerely Steven Schmidt

Glen Rust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw Precision’s add online. I made my appointment easily online. The technician “Seth” was extremely curious. He called me from the stop before me. He arrived in the time slot that was set up. Seth explained everything to me with all my options. I was very pleased with his work and the way he explained everything to me . Thank you.

Heather Hallenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

History of service with Precision for this address. Issues were defined and remedied within 3 to 4 hour period. Technicians David and Harley were knowledgeable, efficient and not overbearing.

Jessica King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and friendly service! Garage door looks amazing!

Melissa Toedtman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The technician was very professional and did a great job explaining what he would do. He did not try to pressure me in any way. I am grateful that you could send someone on the very day that I called.

Marian Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Most wonderful professional company and technician to deal with. Couldn't be happier

Rochelle Carlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very helpful. He explained everything to me and all my options. He answered all my questions and since I was on my own to make a decision, he even asked if there was anyone I wanted to reach out to in order to help me decide. I thought this was very thoughtful and nice of him because he saw that I was having trouble making a decision. This is my second time using Precision Door and I am completely satisfied. Thank you.

Cathy Drescher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this morning reporting an issue with my garage door. I was given an appointment for three hours later. I was called by the technician, David, 30 minutes before his arrival. He sent me a text message with his picture and a description of him and his personal Likes and dislikes. He and another gentleman came and evaluated. The issues with the garage doors gave us a quote for repairing them. They repaired the doors check them showed us how to program everything and program the openers inside the cars and programmed our phones to operate the garage doors. I would definitely Highly recommend this company! Very professional and reasonable

Kurt Wooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent

Lisa Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Bret Isaac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installation was done professionally with excellent customer service!

Kevin Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This experience was everything the timing was perfect as in strapped for time Mr Grouse was very courteous, professional his explanation of this job was clear as my concerns were met i am very satisfied even from making the appointment

Melody Reno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

10 gold stars to Chris. On time Phone alert Offered to get coffee for me Very kind courteous

Ann Keeling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Justin's professional. He contacted me prior to his visit. He indicated that he had to make a stop prior to his visit and offered to bring me something. He was very thoughtful. Upon his arrival he asked me what were my trouble areas with the garage door. Then he indicated what he would make his assessment and get back to me. Upon his review, my concerns were addressed.

Mark Blaha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke this afternoon. Called Precision and they had a technician at my house in about 1.5 hours. My technician, Kevin O'Hara called me before he arrived, he told me he had to stop for gas on the way and even asked me if he could pick me up something while he was at the gas station! Who does that today!? No one.. he was great, repaired my broken door, and provided a fair estimate to do some additional maintenance on that door, and my second garage door. Great experience, rare experience these days!

David M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris called before my appointment time to give me an estimated time he’d be arriving and showed up on time. He was professional and explained what our options were and what he was going to be inspecting. The work was done quickly and looks (and sounds) good.

Ron Schneider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service. Kevin was excellent and very efficient the doors work great now

Michael Kingsolver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was fantastic to work with and did a great job! He was a clear communicator and answered all of my questions. He helped me understand what he was doing, how it made the garage door function, and why he made the recommendations that he did. After choosing a solution he did a great job on the installation and even went above and beyond to be aware of my sons nap schedule

Kari Batton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wish I could give the company a different rating than the installers! Both men who came out to the house were absolutely wonderful, knowledgeable, etc. The company on the other hand- We were given a 2 week turn around estimate date and told we would be kept up to date when the door was ordered/arrived. I had to call 3-4 different times for updates and the date continuously got pushed out. On install day, they called 25 min before they were supposed to arrive to tell us our door was damaged and we had to wait 5 more days for another requiring changing our work schedules around to accommodate the install. If they kept us in the loop without us having to chase the information, the entire process would have been a lot less frustrating… we received the door over a month later. On a positive note- great installers and the door itself is beautiful now that it’s finally here!

Rhonda Beuerlein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From calling to schedule an estimate to rescheduling the install date your customer service was pleasant with each interaction. The estimator was patient and answered my questions and took time to send me things as I was out of town. The Installer was professional and left my garage clean. I really liked the text messages with photos of who was coming and who they were as a person ! What a great company they must work for. Thank you all so much for all you do! My world is much better because of you.

lawrence williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appreciated talking to a live and pleasant speaking associate, prior to business opening and to get service scheduled. Nice that the company has maintained a record of prior services; nice to have received a call from the service person (Justin) with estimate of arrival time, and to have him arriving in accord with estimate. He was courteous, presented professionally, explained what should be expected of the service, assessment and provided a problem diagnosis in laymen's term; provided a range of options and costs. Overall we were very satisfied with the service; however, shocked at the costs!!

Dan Cantrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathon Guffey was my person that came. Phenomenal experience and on time. I can’t brag enough about this guy or the company!

Todd Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service technician, Jeff, was professional, knowledgeable and caring. Jeff arrived on time and proceeded with the inspection and prepared a quote with four options to choose from. Afterwards, he efficiently completed the jobs and answered any questions asked. I recommend Precision Overhead Garage Door; and, their service is same day!

Nancy Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keon did a great job. He was very courteous and professional. Everything looks and is working great.

Patrick Sheeran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called 3 door companies, one had an AI interface and took a while to call me back. The other handled my call right away but needed me to determine if I needed a repair or a new door. How am I supposed to know that? He said, well if you need a new door that will be about 3 weeks. Way too long. Finally, I called Precision Overhead Garage Door and I interreacted with a human and they scheduled an appointment for 90 minutes later. My tech, Justin, came out and was courteous, precise and fixed my door within 60 minutes. Simply outstanding service! Patrick S. Blue Ash, OH

James Nix

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had repaired my garage door when we moved to Cincinnati in 2018. On of the rollers jumped out of the track and the door was stuck. It was late in the day but Precision sent a man out and within 30 minutes the door was fixed.