Greg Pickett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher woods did an amazing job on this door. He was very professional and knowledgeable.

Marcus Peagler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have one word that sums up my experience with Precision Garage Door is "Professionalism". At every step of the process, from talking to the person who set up my appointment to the technician telling me Mr. Peagler your garage door is ready after only a few hours of work under some brutally cold outside weather conditions. I was very impressed. My garage door system was about 30 years old and I new I was going to have to do something with it in the coming year. The technician who did the work was Christopher Woods. Chris is very nice and has a easy going personality and very technically adapt making you feel comfortable that the work will be done right the first time. After our initial meeting, he did an assessment of my situation and came back with 3 options "Good", "Better" and "Best". Based what I had saw from the company and Chris, I took the "Best" option. Chris 's work was excellent and that is why I am rating my experience Precision Garage Door 5 star's. Thank You!

S Wahler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener system was not working properly. I went online and searched companies and called Precision. I was able to get an appointment within a couple of days. I was called back several times as reminder for the appointment and Chris, the technician, called a couple of times to keep me informed as to his arrival from his previous job. It was late Friday night, but he assured me he would arrive to troubleshoot the problem. He came and diagnosed the issue. He spent time with me going over the possible solutions and questions I had. He emailed the entire set of estimates for me to consider. He was courteous, polite, helpful. I paid the service charge and was reminded that if I choose Precision to install a new garage door opener system, that the fee would be applied to the cost of the installation. I was pleased with the service call and I will determine which system would be best for our garage door. I was happy with this initial consultation service call.

Mike Stohler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I made a mistake by calling you. Your $1,500 scam didn't work. I had a sagging chain that needed to be fixed. Your guy spent an hour taking everything apart before telling me it would cost $1,500 to fix the problem without ever telling me about the chain. Another company came, the guy looked at it, told me the problem and cost and was gone in less than 30 minutes. Cost less than 1/5 of your quote. So, I am out $145 which I paid you for the scam. I will be calling the Better Business Bureau about the scam and then posting my review on Facebook to my 1,000+ friends. I will await your call to refund my money before I take action.

Kristine Meyers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He’s a lovely person. Hard working, professional, and works on weekends. I will continue to hire him in the future! Thank you for helping me.

Richard Freshwater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Reliably great service! Chris was super friendly and did a great job freeing my car from the garage when my spring failed!

Casey Caliguri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris the Technician was punctual, knowledgeable and very thorough. I was impressed with his professionalism. I highly recommend Chris!

Michael Fleury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service tech Chris was great. Kept me informed during the day as to his progress before arriving. Offered to bring water or drink while on his way. Explained all he found and clearly reviewed my options. Installed the parts quickly and got us back up and running win no time. I will use Precision again.

Sandy Mccormick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Thursday afternoon with a broken cable. I was given an appointment for Friday morning. Our technician was Christopher Woods. Chris called us early Friday to confirm. Called us again within 30 minutes of arrival. Could not have asked for a better technician. He was so polite, clean, friendly but most importantly, Chris knew his job. Would definitely want him back if further work was needed!

Dave Rapien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, very knowledgeable staff and very friendly.

Michael Gross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. Very qualified technician. Took the time to explain and show existing problems and remedies. Company shows dedication to serving customers promptly and professionally. Our technician Chris went above and beyond expectations!!! Thank you!

Tehran Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was awesome. Walked my through every step of the repair and even gave me several tiered quotes depending on the level of replacement I wanted done. I'll definitely come back when its time to swap out this old door.

John Walpole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech was the best very. Thanks for the great service

John Held

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christoper was professional and extremely knowledgeable. He reviewed each step of the repair and answered all my questions. I will use this company again and highly recommend to my family and friends. Thank you!

Laura Lach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Job well done. Chris was very professional and explained everything. He was personable and asked pertinent questions.

Mark Yontz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was on time and did a very good job.

Denita Singel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Christopher Woods. My garage door was stuck and I could not close it even manually. Chris got it working and gave me several options of what will improve the door going forward. He is knowledgeable and able to communicate the problem to me in terms I can understand. Christopher is professional, efficient and I look forward to working with him in the future.

Kenneth Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted this company to repair one of my openers. The technician was not able to reset my limit switch, but offered to sell me a new opener. That cost me $150.00 for that visit that resolved nothing. Afterwards I contacted PDQ to make necessary repairs. The PDQ technician showed up and approximately 15 minutes later the opener was functioning properly and he lubricated the rollers, hinges and spring, which this company did not do during the inspection of a door that was only 9 years old. He then showed me how to reset the limit switch for future reference if any 3 of the door openers malfunctioned. The opener did not need replaced but simply the electronic limit needed to be reset, which is a simple procedure handled through the back panel of the opener. Lesson learned? If the company didn't sell the opener don't expect them to service it, but want to replace it with their opener brand costing the customer exceedingly more than necessary.

Pam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher did a thorough examination of the garage door and opener. He had my springs replaced and my garage door opening in a timely manner. He was very professional and did a great job!

James Knasel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, quick service

Tim Oliverio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I tried to call another company to come repair a broken spring. They were not able to make it out for 5 days. I remembered seeing a commercial for Precision and figured I would give them a call. They were able to come out the following morning. I was given an estimated time of arrival between 10 and 12. The technician Christopher called me at 9:00 to tell me he was finishing up his first job and would be heading my way. At 9:30 he called to say he was on his way after stopping for fuel. Christopher even offered to pick a coffee up for me. Upon arrival he took time to discuss not only the issue with the broken spring but overall function of the door, opener and second garage door as well. After our discussion I decided to address a few other maintenance items. The work was completed beyond my expectations. Christopher’s knowledge, attention to detail and customer service focused approach was second to none. It really was refreshing to have such a positive customer service experience. I would recommend Precision to anyone looking for garage door service.

Mary Anne Neuhaus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher was very professional and friendly. He did a gray job of explaining to me his process and explaining the options available. The job took longer than expected due to the age of my house. However he also took the time to help me program the MyQ app and program the keypad. I was very pleased with the service provided.

Debbie Loebker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christoper Woods was very informative on what was wrong and how to correct. Very polite and informative.

Curtis Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Woods came out on time and very professional to expertly diagnose my faulty garage door. He made sound recommendations and completed all the work right there on the spot. He even helped set up the new opener in my and my wife's vehicles. Top notch customer service and representation!

May Levi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was great!

Sonja Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a pleasure to work with Chris today. He is very knowledgeable and respectful. You need more employees like him. 10 THUMBS UP!!!!

Bob Favorite

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and excellent service.

Yvette Tolos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris arrived timely, 5 hours after I called for service! I chose the company based on reviews and it worked out well. Chris was thorough and professional with all: assessment, explanations, and repair. I recommend and will call the business next time I need service.

Jim Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Overhead Garage Door Service of Cincinnati after one of our springs broke. One of their technicians (Christopher Woods) arrived within hours. He inspected everything and provided several options for the repair. Christopher was excellent; he thoroughly explained my options and was detailed with his work. Based on my experience, I will be calling Precision Garage Door Service for any future garage door needs.

Mark Gates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had excellent service from precision. My technician, Christopher was a very capable technician. He asked me a number of questions at the outset to determine my historical use, preferences and specifics concerning my garage door opener. He was very cordial and personable and made the repairs in 100° heat seem routine. He completed his analysis and then showed me cost proposals, so I knew exactly what I was agreeing to. He answered all my questions and completed his repair work with a complete review of how the garage door opener should work. He exceeded my expectations, and I would certainly request his assistance if that was necessary in the future. He represents your company in an excellent manner. Thank you, Christopher.