Garage Door Repair in Cincinnati Area - Page 16

Mary Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman arrived on time and was thorough in his inspection of my overhead door. The service call was to check why my remotes were not working, but when he arrived, they worked he did a fine job of cleaning up my existing door. He was very polite and nice and I appreciated his help.

Rob Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated the same day service. Jimmy couldn't have been more polite and informative, on time and good communication. On the down side, pricing was completely ridiculous. To replace 2 springs on one door the costing was over $1200, nearly 3x's the cost are from other leading service providers were (A&E). I ultimately went back to my primary service provider and the same service out the door was $459. When I asked why they were so high, was told that Precision uses 'powder coated' springs vs oil dipped. If pricing would have been just a bit reasonable, I would have went with Precision but whey pay nearly 3xs the cost for a basic repair.

C. Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door has been the company that we've used over the past eight years to service our garage door. The experience with all representatives from Precision has always been courteous and professional. Justin Napierala serviced our home a few weeks ago, and he was very polite in informing me that the only thing needed was to hit the reset button. He was respectful in not making me feel like an idiot. We would highly recommend Precision to anyone in need of garage door repair work.

Ginny L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Harley Carter was very friendly, knowledgeable and efficient.

Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy process, book on the web or by phone. Tech, Kevin, called 30 minutes out to say he's on his way, arrived at scheduled time. Very courteous, informative, and helpful. Repair was made on site, no going for parts or multiple trips for service, back up an running in no time. Great experience.

Sherry Grooms

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Harley Carter was the gentleman who fixed my garage door. He explained everything thoroughly and showed me how everything worked. I was really pleased with everything he did. Would recommend him to anyone. Thanks.

Beverly King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduling online was very easy. I was able to get an appointment the next day. My technician Jimmy was amazing! He was even able to come earlier than planned and offered to pick me up a beverage while he was fueling up his vehicle enroute. They had several pricing options for what the service I needed.

Rick Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was excellent, he arrived as scheduled, explained what he was going to do, once he inspected the garage door system he gave me the 3 options of what he found doing his inspection. He replaced the broken spring in a half hour. Kevin's personality has made me a Precision garage door customer for life, thank you Kevin for doing a great job.

B. Chaney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, very professional and exceeded my expectations. It is nice to work with companies that respect the customer and do their best on the job.

Chuck Breidenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Performed a Google search and other reviews made me choose Precision.

William Stallings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give this rating as customer service was not up to standard in my opinion, tech Justin was a great guy, professional, did a great job on the install, went over everything, after he completed the job, and had left ended up with an issue, called the company and customer service was supposed to get in touch with someone to see if someone could come back and address the issue and was supposed to call me back to advise, which they did schedule for someone to come the next day, well never received a call back after waiting almost 40 minutes! So ended up calling them and they did get in touch with Justin and he came back and took care of the issue, so great service from Justin but not customer service. And first time I have used this company so will have to think on it next time.

David Dorger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent. Scott was great, very knowledgeable and professional. Will certainly recommend to others.

Greg Benkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin O'Hara was here 1/2 hour before the 2 hour window . . . glad he was, as my wife's beamer had a dead battery and we had to figure out where in the heck to hook the jumper cables . . . so that's definitely going above the call of duty . . . thanks Kevin. And I was fortunate to get one of the most experienced long term guys you have . . . he knew his **** and got it done promptly and professionally . . . thanks Greg B Loveland

Ken Schumacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had no past experience with Precision but see their trucks all over town so I called them. My door would not open due to worn out and undersized springs and they responded within 3 hours of my call. Jimmy was my technician and he was the best being very thorough, polite and knowledgeable about his product. He explained the problem, changed the springs and the opener now works perfect. I will no doubt use them again and highly recommend Precision to others needing anything garage door related.

Jason Hacker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoff was fantastic! Explained everything clearly and provided many options for us to choose from when we asked about installing new openers. He came out to fix our garage door and not only fixed our door but installed new hardware and openers for each door. Thank you!!

William Mathias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Harley did an excellent job of doing a full inspection of my garage door system and providing me with multiple options of resolutions for my issues. He was very friendly and professional in completing his work.

Savannah / Casey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin O'Hara was the repair man for our garage door. He did an excellent job! He was quick to repair and was efficient! We didn't even notice he was here! He was a very kind man who called ahead of time and also offered to buy us beverage while having to make a quick stop at the store. I highly recommend Kevin for your garage door repair! Thank you Kevin!

John Jones II

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision exceeded my expectations with timeliness, quality service and products to boot. David was very professional and personable which made the experience for a costly service much easier to say yes to. I appreciate the level of detail and care he gave and would recommend to others for their garages.

Elizabeth Faul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company was extremely fast and responsive, they sent an amazing tech same day out to fix, repair and replace everything I needed done. He was kind and funny and transparent about pricing, products and everything that needed to be done vs what could wait a bit. And gave many options for products and services that would do what we needed. I could NOT be happier! I feel incredibly blessed and I know that every 5 star review for this company is hard earned!

Antony West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David E was a great technician and addressed the issue of my garage door and was able to keep my wood door and get it operational again. I never knew the door could go up so easy and quietly. Was referred to ur company thru a friend but it did help that the company is BBB rated and quick to respond and very knowledgeable

Don Buttelwerth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoff was very polite and informative. We would definitely work with him and Precision again

S. Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did a great job. He was professional, thorough and completed the work expediently. New springs, cables and rollers installed. Everything was explained well and with full transparency. The ease of booking and communication throughout the process is top notch. Would recommend and use again.

Sylvia Osterday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jim the service man, was very courteous and attentive to my problem with my garage door. He made the necessary adjustments so the garage door would stay closed.

Keith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having a problem with my garage door opener not closing. The technician, Kevin, diagnosed the problem and also did a thorough check on both doors. Due to the age of the openers, we decided to replace the torsion springs as well as the wheels, which were showing definite deterioration. All work was completed in a short time and all is working well. As a bonus, the doors are operating noticeably quieter.

Susan Marsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was on-time, friendly and professional. He did inspections, gave me options that were clear, and completed the repair work quickly. I will definitely be using them again when I'm ready to replace the whole unit.

Betty or Charlie Pyles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Harley! Appreciate your quick response and help getting my garage door fixed!

Linda & Roy Weatherspoon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin kept us informed on when he would be there. An gave us all the information needed to fix our door. He was very professional and attentive to the repair we needed.

Luke Bernhardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely timely and efficient.

Robert Hedges

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Precision replace my openers two years ago and they did a great install. They have been trouble free since. Yesterday one of my garage doors would not go up and the keypad gave an error code. I called Precision and they scheduled Kevin to come out two hours later. Kevin came out, inspected the doors and hardware and diagnosed a broken spring. He did an estimate for the required work, and presented me with several options. I elected to replace all the relevant hardware and as a precaution did it for the functional door as well. He accomplished everything in about 90 minutes; his experience really showed. Kevin is a great technician, and Precision is the only company in the area I’d even consider to work on my garage doors; highly recommended!

Russell Blish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job by Geoffrey- Great upgrade-