Garage Door Repair Reviews in Cincinnati (Page 16)

The installer was very nice but I was quoted a price on the phone for spring replacement at $240-460 and after the technician inspected all parts and take apart the door opener, he gives a estimate for $900. Another company had quoted me $365 total but couldn’t come today. So I told him that I would wait for the other company, so I got stuck with $150 bill for an inspection/service charge that I didn’t want instead of telling the price up front.

- Jon Pratt

Fast and efficient. Geoffrey was an excellent technician.

- Pat Currie

Jimmy was super as were the previous service staff. You don’t expect to get such good service and friendly people. You are definitely doing something right. Great job Jimmy.

- Mary Helmheckel

Would highly recommend! Great service from the first phone call to the quick appointment availability times, to our very knowledgeable, pleasant, and efficient technician, Geoffrey Grouse. The problem was very quickly evaluated, we were given clear and concise options and costs for the needed repairs and they were able to be completed on the spot. Very happy with the service and would definitely recommend to others and would be a repeat customer!

- J. G.

I was able to have service within 12 hours of my call. The technician phoned ahead to let me know when he would arrive and he was prompt, courteous and reliable. After his inspection the serviceman informed me of the necessary repairs for my approval and then went on about his work to alleviate the garage door issues. I am very happy with this service and will recommend it to everyone!

- David Kling

David Eilers and his fellow team member were very courteous and professional in getting my garage doors back in good working order for many years to come. They made me aware of potential problems that will surface when parts break down.

- Fred Hellmenn

I am very pleased with the service I received today. My technician Kevin was very knowledgeable and experienced. He took the time to thoroughly explain all repair options. He did an amazing job, was extremely professional and courteous.

- Teresa D.

Chris was outstanding—quickly diagnosed the issues, had all parts on his truck, and installed upgrades beyond what I expected. He walked me through setup, saving me tons of time and frustration. 5 stars!

- Casey Berns

Geoff was courteous and explained all options but as we are planning to move we’re not interested in anything but making doors operable whoch he did. Thank you

- Jeff Lasita

POWER FAILURE SUT DOWN MY GARAGE SYSTEM. YOUR TECH DID A GREAT JOBIN GETTING THE GARAGE DOOR TO OPEN, DO THE REPAIRS AND HAVE EVERYTHING WORKING LIKE NEW. CALLED AT 4 ON MONDAY AND YOU WERE HEAR BY 10 ON TUESDAY. GREAT RESPONSE TIME

- Richard Frohman

I needed a quote for repair and replacement of a garage door and opener. They came out within 2 hours of my call. Geoff was professional and knowledgeable. I decided to replace and I’m looking forward to the final product.

- Mike Petri

I am very pleased with the work that was done on my home. My technician was very thorough and stayed late to make sure everything was working properly and I knew how to work the new keypad and remote for the unit. He explained step by step, the operation and features of the new opener as well as the cost of the different options I could choose from considering my budget.

- Diane Seifert

Precision Garage Door went above and beyond the service call we requested. We called them out to fix a broken spring and upon inspection of our door, found a burnt circuit board. Justin explained how detrimental this could have been to our home. Needless to say we replaced everything. I can't thank you enough for being so thorough with your inspection. My family is forever grateful. You have a life long customer.

- Rich Halliburton

Seth Boyer was great! He inspected the door, did an analysis of the issue and then presented options thoroughly. Very happy with the repairs and that he came the day I called.

- Todd Grimes

Christopher was extremely helpful with getting my garage door working again. He was very detailed, communicated everything that was going on and the pricing. And was on time. Will definitely be contacting in the future for any garage door needs.

- Austin Reisenbeck

Kevin was kind and professional. He walked us through the problems with our garage and the solutions we can take!

- Mary Montemayor

Seth came out this morning, very professional, on time, and did a great job.

- Robert Patterson

Mr. Geoffrey Grouse was my Technician. He was excellent. Explained all phases of the work that needed to do to get the job done. He Explained each step that he was going to do & the options I had to chose from. Geoffrey was courteous, timely, friendly & most of all professional. He is truly a professional. Precision should feel proud to have a dedicated young man to represent your company. Sincerely Steven Schmidt

- Steven Schmidt

Jonathan did an absolute terrific job repairing our garage door. He informed us of what was wrong and what our options were. The folks at Precision were professional and are highly recommended for all of your garage door repair needs.

- Brad Good

I saw Precision’s add online. I made my appointment easily online. The technician “Seth” was extremely curious. He called me from the stop before me. He arrived in the time slot that was set up. Seth explained everything to me with all my options. I was very pleased with his work and the way he explained everything to me . Thank you.

- Glen Rust

From sales to installation, my experience with Precision was 5-Star! My questions and concerns were addressed promptly and professionally. My garage door was installed within the timeframe originally promised. The installer let me know when he was on his way and he was truly a pleasure to work with! I chose my garage door as the basis for future improvements I plan to make to my home. I couldn't be happier with my choice. If Precision did siding/painting/landscaping, your staff would be my choice for all the items on my To Do list!

- Marcia Scholl

Jeff came and gave me the estimate, checked out my full system and did and exactly what I asked him to do. He was very nice!

- Cindy Teegardan

Answered all of my questions and was nice and professional with me. Worked fast and very efficient, and fixed my garage door opener and found some issues on my garage door opening that I was unaware of. Justin did a great job!

- Barbara Bond

History of service with Precision for this address. Issues were defined and remedied within 3 to 4 hour period. Technicians David and Harley were knowledgeable, efficient and not overbearing.

- Heather Hallenberg

Friendly, knowledgeable, and efficient service. Garage door looks great. Definitely recommend.

- Bob Justice

Precision Garage Door was able to work me into their schedule without any excuses. Geoffrey Grouse, the technician, was in constant communication. He conducted a thorough inspection and provided a fair bid for the work needed to secure a safe and operable garage door. His work was professional and he left his work area clean and free of debris. Highly recommend both Precision and Geoff if you're in the market for garage door upgrades.

- Jim Pechiney

Initial Service Call: Cable fell off one of the drums on the garage door. Jimmy showed up and was fantastic in his valuation and explanation for the repair. The springs had lost their tension and balance and needed to be replaced. Professional service all the way. Two days later, the garage door malfunctioned due to the balance and new springs. A callback was placed, and Seth came out the same day and was fantastic, thoroughly inspecting every little detail of the tracks, motor, drives, and balance. I am not exactly sure which adjustments were made, but I know the service was excellent and that nothing was neglected. If we are being honest about these reviews, I was initially concerned about the total price of the initial call, parts, and labor. Considering the average cost of two springs on the market today, their markup is extreme. I was unhappy when the door malfunctioned two days later and was in worse condition than before the first repair. Seth's performance addressed all those concerns with the time and effort he invested in inspecting the above. My 5* rating is 100% based on the professionalism of both Technicians, Jimmy and Seth. Mechanical moving parts are what they are; things break, but it's how those are addressed and followed up on that makes for a good service.

- Tim O'Hearn

Great and friendly service! Garage door looks amazing!

- Jessica King

Excellent service. The technician was very professional and did a great job explaining what he would do. He did not try to pressure me in any way. I am grateful that you could send someone on the very day that I called.

- Melissa Toedtman

Most wonderful professional company and technician to deal with. Couldn't be happier

- Marian Post