Garage Door Repair in Cincinnati Area - Page 25

Robert VonHoene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris called 30 minutes before arrival and was professional and prompt. He asked what the current issues were with the old garage door opener. He explained 3 options and installed the new opener, keypad, lasers and programmed all 3 remotes and keypad. Precision Door is our 1st choice in the future and we will recommend your company to everyone we meet. Thanks Chris

Dr. Larry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to receive same day service on one of my two previously Precision installed garage door openers. David and Harley quickly diagnosed the opener problem and were able to fix it on the spot. As a bonus, their friendly, professional work was covered by my Precision warranty.

R J Pulsfort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service... the representative arrived within just a few hours of my initial phone call. Service representative (Justin N) was extremely professional and friendly. He went the extra mile to listen to all my concerns, and to answer all my questions. Justin was also very respectful of my property. Precision Door may charge a little bit more than some of the other companies in town, however it is clear that their parts are of a higher quality, and their warranties also appear to be superior to other companies. I highly recommend Precision Door. -RJ

Charlie Hull

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Kevin, was outstanding! He was courteous, professional, thorough and knowledgeable. He was patient in helping us review our options to replace our garage door opener. Once we decided, he got busy and worked hard to get the job completed, gave us a demo and answered our questions. Kevin was terrific. Give him a raise.

Sandy Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy Schmidt is who came to my house today. He called before coming saying he needed to stop for gas and asked me if I'd like him to bring my coffee, which I thought was very thoughtful but not necessary. He explained everything that needed to be done for the door to operate properly. He did the repairs and soon I was on my way to work. Thanks for being so courteous. Next time I need repairs to the garage door I'll call you back.

Michelle Hemsath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoffrey showed up early which I was very thankful for! He was very friendly and knowledgable. I was glad I could get an appointment so quickly.

Gary Rohs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice company to work with

Dan and Maggie Link

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Garage Door three times over the past 8 years. Each time I have run into an issue and reached out they are extremely quick to respond with the ability to set up an appointment to do an inspection and provide recommendations to resolve my problem. The most recent experiences were with Kevin and Geoff. I called Precision as my garage door was running rough and I wanted to get ahead of any issues. I had purchased a new opener from Precision 5.5 years ago and new springs/rollers 8 years ago respectively. I could have had an appointment same day of my call but I opted for next day based on my availability. Kevin was my assigned tech and he called in advance of the appointment with when he expected to arrive. It ended up working out that he was able to be early which worked for me as well. Kevin quickly diagnosed the issues my door was having and presented my options. Unfortunately my garage door opener was running hot as the spring and pulleys were starting to fail/fray and the tracks were a touch out of alignment. There was not a significant price difference between the bare minimum required to safely address my issues and a complete rebuild. I opted for the complete rebuild (everything but new door and tracks) as it now comes with a lifetime warranty - which I am optimistic will be honored as my wife and I never plan to drive into the door (only reason mentioned that it would not be). Kevin then worked diligently to do the work on the rebuild and it was done within 2-2.5 hours. The next day I did notice that the garage door was a bit louder than upon initial install. I called back in that Monday after the weekend and Geoff was sent out to evaluate. He made a slight adjustment to one of my tracks and made sure all screws were in securely. He also lubricated my hinges. This appeared to completely address the noise issue and I have not had one since. It feels like Precision may be more on the expensive side - but there is definitely value to professionalism, responsiveness, integrity, and the lifetime warranty. As long as the lifetime warranty commitment stands true, I am grateful to have peace of mind that will never had a garage door related expense again (other than if I ever have to replace the actual door).

Jon Pratt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installer was very nice but I was quoted a price on the phone for spring replacement at $240-460 and after the technician inspected all parts and take apart the door opener, he gives a estimate for $900. Another company had quoted me $365 total but couldn’t come today. So I told him that I would wait for the other company, so I got stuck with $150 bill for an inspection/service charge that I didn’t want instead of telling the price up front.

Pat Currie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and efficient. Geoffrey was an excellent technician.

Mary Helmheckel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jimmy was super as were the previous service staff. You don’t expect to get such good service and friendly people. You are definitely doing something right. Great job Jimmy.

J. G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Would highly recommend! Great service from the first phone call to the quick appointment availability times, to our very knowledgeable, pleasant, and efficient technician, Geoffrey Grouse. The problem was very quickly evaluated, we were given clear and concise options and costs for the needed repairs and they were able to be completed on the spot. Very happy with the service and would definitely recommend to others and would be a repeat customer!

David Kling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to have service within 12 hours of my call. The technician phoned ahead to let me know when he would arrive and he was prompt, courteous and reliable. After his inspection the serviceman informed me of the necessary repairs for my approval and then went on about his work to alleviate the garage door issues. I am very happy with this service and will recommend it to everyone!

Fred Hellmenn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Eilers and his fellow team member were very courteous and professional in getting my garage doors back in good working order for many years to come. They made me aware of potential problems that will surface when parts break down.

Teresa D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service I received today. My technician Kevin was very knowledgeable and experienced. He took the time to thoroughly explain all repair options. He did an amazing job, was extremely professional and courteous.

Casey Berns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was outstanding—quickly diagnosed the issues, had all parts on his truck, and installed upgrades beyond what I expected. He walked me through setup, saving me tons of time and frustration. 5 stars!

Jeff Lasita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Geoff was courteous and explained all options but as we are planning to move we’re not interested in anything but making doors operable whoch he did. Thank you

Richard Frohman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

POWER FAILURE SUT DOWN MY GARAGE SYSTEM. YOUR TECH DID A GREAT JOBIN GETTING THE GARAGE DOOR TO OPEN, DO THE REPAIRS AND HAVE EVERYTHING WORKING LIKE NEW. CALLED AT 4 ON MONDAY AND YOU WERE HEAR BY 10 ON TUESDAY. GREAT RESPONSE TIME

Mike Petri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a quote for repair and replacement of a garage door and opener. They came out within 2 hours of my call. Geoff was professional and knowledgeable. I decided to replace and I’m looking forward to the final product.

Diane Seifert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the work that was done on my home. My technician was very thorough and stayed late to make sure everything was working properly and I knew how to work the new keypad and remote for the unit. He explained step by step, the operation and features of the new opener as well as the cost of the different options I could choose from considering my budget.

Rich Halliburton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door went above and beyond the service call we requested. We called them out to fix a broken spring and upon inspection of our door, found a burnt circuit board. Justin explained how detrimental this could have been to our home. Needless to say we replaced everything. I can't thank you enough for being so thorough with your inspection. My family is forever grateful. You have a life long customer.

Todd Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth Boyer was great! He inspected the door, did an analysis of the issue and then presented options thoroughly. Very happy with the repairs and that he came the day I called.

Austin Reisenbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher was extremely helpful with getting my garage door working again. He was very detailed, communicated everything that was going on and the pricing. And was on time. Will definitely be contacting in the future for any garage door needs.

Mary Montemayor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin was kind and professional. He walked us through the problems with our garage and the solutions we can take!

Robert Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth came out this morning, very professional, on time, and did a great job.

Steven Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Geoffrey Grouse was my Technician. He was excellent. Explained all phases of the work that needed to do to get the job done. He Explained each step that he was going to do & the options I had to chose from. Geoffrey was courteous, timely, friendly & most of all professional. He is truly a professional. Precision should feel proud to have a dedicated young man to represent your company. Sincerely Steven Schmidt

Brad Good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan did an absolute terrific job repairing our garage door. He informed us of what was wrong and what our options were. The folks at Precision were professional and are highly recommended for all of your garage door repair needs.

Glen Rust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw Precision’s add online. I made my appointment easily online. The technician “Seth” was extremely curious. He called me from the stop before me. He arrived in the time slot that was set up. Seth explained everything to me with all my options. I was very pleased with his work and the way he explained everything to me . Thank you.

Marcia Scholl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From sales to installation, my experience with Precision was 5-Star! My questions and concerns were addressed promptly and professionally. My garage door was installed within the timeframe originally promised. The installer let me know when he was on his way and he was truly a pleasure to work with! I chose my garage door as the basis for future improvements I plan to make to my home. I couldn't be happier with my choice. If Precision did siding/painting/landscaping, your staff would be my choice for all the items on my To Do list!

Cindy Teegardan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff came and gave me the estimate, checked out my full system and did and exactly what I asked him to do. He was very nice!