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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1650 reviews, averaging 4.90 Stars:
Burlington, KY
Product:
Fort Mitchell, KY
I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!
- David Tubesing
Loveland, OH
Thanks!
- Amy Prewitt
Bridgetown North, OH
Happy with my new garage door!
- Marcia M.
Florence, KY
Saw your ad on TV and decided to give Precision a call. Robert was very courteous and very thorough as well as knowledgable. Showed up early but called first. Really liked his energy and work ethic. Will certainly ask for him if I need more work done.
- Larry Anderson
Loveland, OH
Great experience! My service tech was Luke Mattia. Very professional! I had a broken spring on my larger garage door. He had it replaced in under 1 hour with no issues. He also performed a “safety check” and advised me of additional maintenance options he could provide (for a price $$$). I’ve used Precision Overhead Garage Door in the past and will continue to use them in the future. Thanks, Luke!
- Steve Norris
Harrison, OH
Robert did all he could to repair the existing opener. Took great care to trouble shoot the problem, but in the end the opener was shot and needed to be replaced. He explained the different types and Warranty Options on each. I was very happy with my decision to replace the opener and upgrade to better springs. The new modern features are a nice treat. Works great and is so much smoother and quite. Thanks for taking all the time to work on my opener and installing my new one, it is very much appreciated.
- Mark Havlin
Product:
Independence, KY
Overall good experience. Straight to the point and completed in a timely manner. Ensured that it was more than just work. Very passionate and personal with the customer.
- Matt Hilditch
Blue Ash, OH
when I call to make appointment the ladies were very nice and help me and answer all my question. I received a call to do the job earlier and they work me into their schedule . I also received a call from installer giving me the time when to expect him. I also ask if he would text me to confirm so I knew when to expect the truck and Dave was very nice and answer all my question before , during and after the job was finish . It was nice to work with this company and I would recommend them to anyone who needs a garage door repaired or replaced
- Ruth Hayden
Product:
Alexandria, KY
Luke was the nicest guy that I think that I have ever had do work for me! Very informative about what he was going to do and did it quickly and professionally! Awesome experience!
- Chip & Cassie Sansom
Product:
Blue Ash, OH
Robert was great and the service was excellent
- LeAnn McCord
Madeira, OH
Excellent experience - David Lenhardt showed up as scheduled and gave me advice on a wooden garage door that will help in getting a claim handled for my insurance client. His knowledge, professionalism, communication and timeliness was on point. I will definitely call your organization to assist with future garage door issues based on this experience. Thank you David.
- Jim Gulick
Forest Park, OH
Yes, My expectations were met. Luke did a great job inspecting all parts of the garage door to make sure things were working well. He was very professional and thorough from beginning to end of the job. Very polite and he explained everything well. Fast and friendly.
- melinda culliver
Mount Healthy, OH
My service was also a education. David Allen is the real deal. He was suggestive, smart and fast! I'm am so happy and satisfied. Last, the one feature that I love Is, how quiet my door is now. Thank you Precision!!!
- Wylene Brown Jr.
Montgomery, OH
Jonathan did a great job for us. He provided us with a professional and prompt installation and even removed a couple of sensors that weren't removed when the last installers put in our openers (from a different company years ago). We had two doors installed and removed; I thought there'd be two people doing the installation. Great job Jonathan - thanks.
- Victor Moy
Covedale, OH
David did an amazing job repairing our garage door spring, cables and rollers as well as installing our new garage door opener! I appreciated the courtesy call to remind us of our appointment and to let us know when he was on the way! He even went above and beyond and asked if we needed anything when he stopped to get a drink on the way! So nice! We also received a text message with the his name and bio, so it didn't seem like a complete stranger coming into our house! The work he did was incredible and he did it in an extremely timely manner! I would definitely recommend him for any garage door needs!
- Laura Lemmons
Product:
White Oak, OH
David was very knowledgeable and efficient. He knew the product well, presented it in a friendly and professional manner and completed it in a good amount of time.
- Joan Dempsey
Product:
Groesbeck, OH
I was very pleased with the installment of my new garage door and lift master. The work was done very professionally and on time. The installer was very helpful answering all of my questions. The turn around time between the order and actual installment was much quicker than I ever expected. Great Job!
- Ken Frey
Norwood, OH
David was incredibly knowledgeable, kind and efficient. From the time he called me to tell me he was on the way I could tell that he was terrific, then with one look at my garage door he was able to explain in layman’s terms what I have, what the pros and cons of it are and why it stopped working. He took measurements and presented my with three options and zero pressure to go with any of them but plenty of information on exactly what the options would entail. He is not just someone who repairs garages doors. He is a passionate expert who knows his stuff!!
- Hilary Dreidame
Hebron, KY
Extremely courteous! Extremely knowledgeable. Explained everything, gave estimates, then let me make my decision. I have 100% "peace of mind" in Precision's (David's) work. Also love that David called ahead, giving me lead-time before his arrival. Again: Extremely Great Customer Service.
- Virginia Baumgartner
Product:
Northgate, OH
Robert was very good he went above and beyond to explain and make sure I understand what needed to be done and why!!! He replaced our spring as it has broken and replaced cable and rollers on both doors!!!! He took pictures and told me what was wrong and presented me with options and I made decisions on what I wanted done!!! I asked about replacing our doors he said they are still in good shape!!! I highly recommend him because he takes his time and truly cares
- Pam Timmer
Fort Thomas, KY
Luke did a great job ,he is a very nice young man. Thanks for the great service
- Gary Hebel
Rabbit Hash, KY
Same day service, showed up even earlier then first noted which was great. Robert did a fantastic job making all the repairs. He is knowledgeable, highly skilled and a very polite and courteous. Left us with the confidence that the repairs were made correctly and without further worry.
- Derik Skeens
Product:
Reading, OH
The Technician was prompt and knowledgeable.
- Carrie Washington
Lawrenceburg, IN
Excellent service.
- DONALD SWEENEY
Product:
Montgomery, OH
David was excellent. explained everything we needed to know and was very efficient in completing the job. Have him back anytime
- Bob Kust
Product:
Independence, KY
Johnathan was here today to install our new garage door. He was Great. We think he needs a big raise. Did this all on his own was very impressive . He was very polite and cleaned up the area good. Thanks for sending us a great installer. David & Joan Simpson ? .
- Joan & David Simpson
Newport, KY
Service was timely and efficient. Robert explained the work needed along with additional options. The job was completed in workman like fashion. The cost was manageable especially considering the quick response and the expert installation. Robert seemed very competent both in assessing and explaining the repair and in completing the work. Precision will be my first call from now on.
- Steve McCafferty
Loveland, OH
Great job! Prompt service and work completed the same day. Serviceman was knowledgeable, professional, explained issues, presented options, and completed the work. He even helped, this senior citizen, set-up the app on my phone.
- Cynthia Rogers-Harrison
Amelia, OH
David Lendhart did an excellent job in replacing the torsion spring. He was a true professional and very courteous and efficient. He explained 3 options available to me with prices. He is an excellent employee.
- Stan Banas
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Great customer service and communication! Robert met our expectations, was very polite, professional and thorough. Would definitely use them again. Thanks Robert!!
- Valerie Whisnant