Garage Door Repair in Cincinnati Area - Page 27

Robert Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth came out this morning, very professional, on time, and did a great job.

Steven Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Geoffrey Grouse was my Technician. He was excellent. Explained all phases of the work that needed to do to get the job done. He Explained each step that he was going to do & the options I had to chose from. Geoffrey was courteous, timely, friendly & most of all professional. He is truly a professional. Precision should feel proud to have a dedicated young man to represent your company. Sincerely Steven Schmidt

Brad Good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan did an absolute terrific job repairing our garage door. He informed us of what was wrong and what our options were. The folks at Precision were professional and are highly recommended for all of your garage door repair needs.

Glen Rust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw Precision’s add online. I made my appointment easily online. The technician “Seth” was extremely curious. He called me from the stop before me. He arrived in the time slot that was set up. Seth explained everything to me with all my options. I was very pleased with his work and the way he explained everything to me . Thank you.

Marcia Scholl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From sales to installation, my experience with Precision was 5-Star! My questions and concerns were addressed promptly and professionally. My garage door was installed within the timeframe originally promised. The installer let me know when he was on his way and he was truly a pleasure to work with! I chose my garage door as the basis for future improvements I plan to make to my home. I couldn't be happier with my choice. If Precision did siding/painting/landscaping, your staff would be my choice for all the items on my To Do list!

Cindy Teegardan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jeff came and gave me the estimate, checked out my full system and did and exactly what I asked him to do. He was very nice!

Barbara Bond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Answered all of my questions and was nice and professional with me. Worked fast and very efficient, and fixed my garage door opener and found some issues on my garage door opening that I was unaware of. Justin did a great job!

Heather Hallenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

History of service with Precision for this address. Issues were defined and remedied within 3 to 4 hour period. Technicians David and Harley were knowledgeable, efficient and not overbearing.

Bob Justice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, knowledgeable, and efficient service. Garage door looks great. Definitely recommend.

Jim Pechiney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was able to work me into their schedule without any excuses. Geoffrey Grouse, the technician, was in constant communication. He conducted a thorough inspection and provided a fair bid for the work needed to secure a safe and operable garage door. His work was professional and he left his work area clean and free of debris. Highly recommend both Precision and Geoff if you're in the market for garage door upgrades.

Tim O'Hearn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initial Service Call: Cable fell off one of the drums on the garage door. Jimmy showed up and was fantastic in his valuation and explanation for the repair. The springs had lost their tension and balance and needed to be replaced. Professional service all the way. Two days later, the garage door malfunctioned due to the balance and new springs. A callback was placed, and Seth came out the same day and was fantastic, thoroughly inspecting every little detail of the tracks, motor, drives, and balance. I am not exactly sure which adjustments were made, but I know the service was excellent and that nothing was neglected. If we are being honest about these reviews, I was initially concerned about the total price of the initial call, parts, and labor. Considering the average cost of two springs on the market today, their markup is extreme. I was unhappy when the door malfunctioned two days later and was in worse condition than before the first repair. Seth's performance addressed all those concerns with the time and effort he invested in inspecting the above. My 5* rating is 100% based on the professionalism of both Technicians, Jimmy and Seth. Mechanical moving parts are what they are; things break, but it's how those are addressed and followed up on that makes for a good service.

Jessica King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great and friendly service! Garage door looks amazing!

Melissa Toedtman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The technician was very professional and did a great job explaining what he would do. He did not try to pressure me in any way. I am grateful that you could send someone on the very day that I called.

Marian Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Most wonderful professional company and technician to deal with. Couldn't be happier

Jennifer Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was quick to respond. The Tech Geoffrey was courteous and professional. Just be aware there is an up sale to this. It’s not over the top, they claim they will never tell you what what to do, and it’s just a suggestion but the plot is there. I get it it’s business and was low pressure. They send you the info on your tech before they arrive for safely. The his is a great feature. They have the business portion down. Why I can’t give 5 stars!?? I was quoted over $1500 for replacing one torsion spring. Something told me not be fooled by the up front glamour. So I call another business for a quote. One told me NOT to pay that much it was not that expensive but they couldn’t get me an appointment for a week. So I called one more a smaller company referred by a friend. They were there with in the hour on a Friday at 6pm! No one xtra fee. The Tech was professional and kind but was a smaller business so maybe not all the bells and whistles. I just needed my garage door fixed for a reasonable. I don’t need anll the bells. Austin had it replaced in 45 min for $550 a 5yr warranty still included!!!! The tech looked at the other garage door to state I didn’t need to worry right now. If something happened just to give them a call. So no up selling. I feel like precision tried to take me for a financial ride. Thank goodness I have learned to be a little paranoid as a single female. Always be sure to get more than one quote.

Jeremy Saner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, Jonathan was very quick, professional and his communication was superb.

Rochelle Carlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very helpful. He explained everything to me and all my options. He answered all my questions and since I was on my own to make a decision, he even asked if there was anyone I wanted to reach out to in order to help me decide. I thought this was very thoughtful and nice of him because he saw that I was having trouble making a decision. This is my second time using Precision Door and I am completely satisfied. Thank you.

Sharon Ortlieb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door impressed me when I called them with questions about my broken garage door. Setting up the appointment was easy. Explained to me about the charges and set up the appointment with ease. When Jonathan came to my home he called a head and arrived on time. He asked what was going on and he was so professional went over everything and gave me options on how to fix the problem. Explained in details everything. Fixed the door very quickly. Cleaned up the area no mess was left. I would recommend Precision Door to everyone especially Jonathan the technician.

Cathy Drescher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called this morning reporting an issue with my garage door. I was given an appointment for three hours later. I was called by the technician, David, 30 minutes before his arrival. He sent me a text message with his picture and a description of him and his personal Likes and dislikes. He and another gentleman came and evaluated. The issues with the garage doors gave us a quote for repairing them. They repaired the doors check them showed us how to program everything and program the openers inside the cars and programmed our phones to operate the garage doors. I would definitely Highly recommend this company! Very professional and reasonable

Kurt Wooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent

Justin Boss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Seth did a great job of explaining what he was doing and why. He was fast and friendly. Great service!

Carol Forbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I choose Precision because my brother recommended them for service and price. David showed up and in 2 hours we had a whole new system including springs. Thank you for such quick service.

Lisa Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Ashley Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience with Kevin. He was prompt, honest, and gave us options to solve our issue.

Sue Lambert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kevin O’Hara was a godsend for me. He listened to my description of what had happened, then explained what might have happened and spent some time assessing the situation. He gave me three options/estimates. I chose the second option. He was diligent in accomplishing the job correctly and effectively, answering all questions knowledgeably. I would give Kevin the opportunity to work for me again without any doubts.

Charles Brauch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great guy listens really well. My garage door is back in action. Thanks!

Bret Isaac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The installation was done professionally with excellent customer service!

Kevin Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This experience was everything the timing was perfect as in strapped for time Mr Grouse was very courteous, professional his explanation of this job was clear as my concerns were met i am very satisfied even from making the appointment

Melody Reno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

10 gold stars to Chris. On time Phone alert Offered to get coffee for me Very kind courteous

T Mor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was significantly overpriced. I requested a simple seal replacement along the bottom of my garage door; however, the technician insisted that additional repairs were required before the work could be completed. The estimate provided was approximately $1,500, which seemed excessive for the scope of work requested. Additionally, I was charged $150 for the estimate, whereas most other garage door companies provide estimates at no cost. I recommend obtaining multiple quotes and comparing pricing before making a decision.