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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 1646 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Dave and John were on time and completed the installation without any issues. They appeared to compliment one another as a working team. I received a friendly courteous call prior to arrival. Dave offered to buy me a coffee on his way. I feel confident with the company because of these two great techs

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision installed my garage door opener about 2-1/2 years ago. A couple weeks ago it was sometimes not closing All the way - it would go partially down and then open up again. The technician today was Robert Bongiorno. He was absolutely wonderful. Very professional and knowledgeable. He told me about the App for my phone and I asked him if he would install it for me. He kindly took care of that and walked me through how to use it. I asked him if he would put new batteries in my two remotes which he also did for me. This was a wonderful experience and speaks very highly for the integrity of your company.

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Service Provided:
Garage Door Repair

Review:

Absolutely wonderful! Our old doors were completely worn out. David allen came out for the initial estimate a few weeks ago. Today he and his coworker bill showed up at 8 o'clock, by 2 o'clock the doors were all set and we couldn't be happier with our results. Thanks again

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David Allen Service Provided:
Install Garage Doors

Manager: David Allen
Review:

The service Tech Robert Bongiorno was very professional and new his craft. He explained and pointed out things that was wrong with the garage door and recommended what need to be done! He told me how long the job would take and he completed the job in the time he said he would! If I have any more garage door problems, I would like Robert Bongiorno to come by and do the work! Job well done Robert Bongiorno! Thank you, Murphy Terrell Jr.

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Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Jake was very professional and knowledgeable. He showed me how to use the garage door if it had to be opened manually and also how to read the codes on the control panel. Also, explained other aspects of the opener, force settings, etc. I appreciated the time he spent with me explaining the different features. Also, he called before arriving...even offered to bring me a coffee! I received outstanding service! Thank you!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Luke was very kind. He explained the service and operation of the doors

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

David was knowledgeable and personable. He assessed the damage to the door and explained what needed to be done to complete the job. The process was seamless and efficiently executed.

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Service Provided:
Garage Door Repair

Review:

Our garage doors were not opening or closing easily and were sticking or clanking closed. Robert showed up and explained to me what was causing the problems and what needed to be fixed to correct the issue. He also explained what additional steps could be taken to ensure the complete proper function of the doors. He explained the benefits of each option and why it made sense. He was very professional in his work and we were completely satisfied

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our installer Bob was very professional he explained everything in detail. The work he did was excellent. We will highly recommend precision door service to our family and friends.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Very satisfied with the work preformed by Service tech David Allen. He was courteous and called to let me know he was on the way. He inspected the door and opener and gave a detailed description of the equipment and condition, then gave several options to repair. When finished he gave good instructions on the operation of all the equipment,

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

Luke was on-time, professional, and did the work in a timely manner. Would recommend to anyone!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service, easy scheduling and amazing employees. Thank you for fixing the garage door!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

David was awesome, very personable. He listened to everything that I experienced with my issues. He explained every step he was doing, then was able to give me 3 options to choose from. In less than 1 hour of arrive, David had my door fix and operating like new. Would definitely recommend and use again.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: David Allen
Review:

Our technician, David, was very knowledgeable, efficient, effective and personable. He addressed our concerns and gave us different options to choose from. In addition, all the communication with the staff and per emails/texts was positive.

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David Allen Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Manager: David Allen
Review:

The technician Robert was very friendly and easy to work with. He made many suggestions on how to maintain my garage doors and openers. Robert fixed out issues and provided us with some helpful hints to care for our products. I will recommend Precision and Robert to all of my friends and neighbors.

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Service Provided:
Garage Door Opener Repair

Review:

David, the technician, was punctual, pleasant, and knowledgeable. He explained every thing clearly. Performed the work needed in short amount of time, cleaned up everything and explained things I needed to know. I would recommend his service highly to anyone needed garage door sr\ervice.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision was quick to come out (within 2 hours) and was quick to do the repair (within 45 minutes of starting). All very good. My biggest issue is with pricing. $500 to install parts that retail for less than $150. I was told that they don't charge for labor, but that is not really true, as it is obviously built into their pricing. My other issue is that even though the only part broken was the spring, I was told that the minimum job was to replace the Spring, the bearing and the cables (tacking on about $200 for parts that retail for maybe $25). I later contacted other companies for the other garage door and got bids of $286 and $337 for the same job and could save even more by not being required to replace the bearing and cables. I was supposed to receive, by email, within 24 hours, according to the technician, warranty information. I'm still waiting. Why not provide a paper copy when the work was performed? Also the manager from Precision had emailed and was supposed to be calling me. It is now a week gone by and no phone call. Maybe before going with Precision, contact some other companies first to get a fair price. That's my suggestion.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Bryan was very professional and did a great job . I will recommend precision to my family and friends

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Service Provided:
Garage Door Repair

Review:

We are new to Cincinnati. The garage doors on our new home were not working properly so we called Precision. David came out the next day and was able to repair both doors in a couple of hours. Now they are working well.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

David, my Technician, was prompt, professional and courteous and very helpful. He explained very well the work need to do for my garage door, I need to purchase springs for repair.

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Service Provided:
Garage Door Repair

Review:

David Lenhardt showed up early for our appointment. He was very professional, friendly and courteous. David was very knowledgeable and he answered all of my questions.

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Service Provided:
Garage Door Repair

Review:

Your technician was extremely professional. He explained to me just what all my options were to make the door operate correctly as well as safely. I am extremely satisfied with the work that was performed and will indeed recommend your company to anyone who maybe in need of garage door repairs or replacement.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Serviceman could not have been nicer or more effecient.

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Service Provided:
Garage Door Repair

Review:

Always pleased with the service and promptness of this co! My tech David Allen was so courteous and a joy to work with! He actually offered to bring me a snack when called on his way! I will always chose Precision!! Great experience!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
Review:

David was very informative, professional and courteous Great service Thank you

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I think the cost was in excess for what he did 69.00 dollars for pulley each other then that the service was good .

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A Response from: Joe Loader

James, as we discussed on the phone, we do apologize for the oversite on our part. You were charged for commercial pulleys by mistake, your card has been refunded for the difference in cost. Again, we apologize for the inconvenience and appreciate your patience.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Pleased with the repairman and work he did.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service. Brian is polite and friendly.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Turnaround time from call to service was quick. Brian was professional and friendly. He fully explained the problem and provided me with options contingent upon my needs. I won't hesitate to recommend Precision to my family and friends, and plan to use their services again, if needed.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Robert was a great technician and sales guy. He gave me information about my old garage door that was very helpful making a decision. Would recommend Precision to anyone needing help with their garage doors

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Service Provided:
Garage Door Repair

Product:
Cables

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042