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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1646 reviews, averaging 4.90 Stars:
Walton, KY
Dry Run, OH
Luke did a great job today - he was very friendly, professional and informative. He fixed our garage keypad quickly and we will definitely call Precision Overhead Door Service again! Kristin Mullin
- Kristin Mullin
Product:
Newport, KY
Luke was very professional. Asked questions to see what was causing the problem, diagnosed it, and made the repairs/replacements on site in about an hour. Explained everything including how to work the new features. Highly recommend.
- Mary Sheer
Product:
Reading, OH
David Allen did a great job getting my old garage door working quietly and far faster. He was very informative and knowledgeable.
- Robin Grimes
Norwood, OH
The gentleman replacing our garage door was very professional and did a great job. He was willing to work despite inches of ice on our driveway. Samantha was great keeping us updated about installation date.
- Polly Defilippo
Product:
Montgomery, OH
Technician came out to service my garage door for a broken cable. His assessment was to have me spend $1500 on a new torsion system. He did not want to fix the broken cable and persisted to sell me a whole new spring assembly. I told him I was not interested, so I had to pay the service charge of $110 for doing absolutely nothing. I would not recommend this company to anyone.
- Daniel Endres
Product:
,
Did a great job and David was very nice to work with.
- Jim Huber
Product:
Cold Spring, KY
David was awesome and did a GREAT job servicing our broken door assembly. He was quick acting, assessed the situation, gave us a quote and options. He was able to replace the spring coils, drums, and cable assembly in a very short amount of time. I would highly recommend Precision for all of your garage door needs!
- Mark Adams
Product:
Withamsville, OH
these guys zing are amazing no better people anywhere.thanks for your working with me.
- Michael Maddox
Reading, OH
Very happy I called Precision Overhead Garage Door Service. They updated me so I knew when to expect their arrival. David was so courteous and professional. I would definitely recommend this company to friends and family.
- Robert Longworth
Cincinnati, OH
Precision Door Service texted me when David Allen was on his way to service my garage door, even including his picture. David was very personable and knowledgeable about my 23 y/o noisy Genie screw drive opener. He inspected the opener and offered options to repair or replace with a new unit. I chose the new belt drive opener and am very satisfied with the new Lift Master unit. I would highly recommend David Allen and PDS products.
- Jim Benson
Montgomery, OH
Kyle installed a new door for us. He texted us when he was on his way to our home. He was patient with all my questions, made requested adjustments and wiped down the new door assurance all the dust from the packing material was removed. Workplace was cleaned-up before he left. Highly recommend the service of PDS.
- Mark Norman
Product:
Loveland, OH
I had David come out because our garage door was having trouble shutting all the way down. He knew right away what the problem was and fixed it in minutes. He also helped me program the garage door opener to my new car. He was so professional and very knowledgable, just an all around good guy. Precision is very lucky to have him on their team. Karen K.
- Karen Kuhlman
Loveland, OH
I am so impressed with the service I received and the new garage door opener. The technician was so courteous, polite and knowledgeable. I would recommend Precision to everyone I know. Thank you for your great service!!
- Beverly Miller
Product:
Burlington, KY
Seamless from the start to finish. My tech Brian Payne was fast , friendly and very professional. He offered to bring me coffee on his way ! Who does that ? ???? I did need a new unit and was given many options. He installed quickly and then gave me detailed instructions and demostration. The unit is very modern and easy to use. Exciting !!
- Rhonda Neace
Product:
Deer Park, OH
Because of the snow, my garage door was stuck to the ground when I tried to open it, and it made a loud cracking sound. I saw a metal brace hanging and thought that it had just come loose. When your man came and checked, he said after questioning me about the number of times I opened it each day, how old it was; that it needed new cables and the cheapest estimate was 683.00 to make it useable and to repair over 800.00. We needed to just open the door to get the car out and would decide about the repairs the next day, since we had a doctor's appointment the following day. We paid 105.00 for the service call. We called another repair shop, Mike's, and the man arrived within the hour and told me that the metal brace that I had shown your person, had popped loose and just needed to be screwed back on. He stated that my cables looked new, which they did, and that was all that was needed. There was no charge except for the service, which was $70.00. I only wish I had called them first.
- Larry Cox
Hello Larry, We are sorry your experience with Precision was not what you expected. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendations based on safety, cost-effectiveness, and value to each individual customer. Your door had additional issues our technician felt should be addressed to prevent future problems, and we were confident simply reattaching the damaged piece rather than repairing what lead to the damage would not be an effective long-term solution for you. Although we are happy our technician got the door open so you could make your appointment, we are sorry you were unhappy with our service. Please don't hesitate to give us a call if you'd like to discuss the reasoning behind the repairs our technician recommended or speak to a manager about your experience.
Dunlap, OH
Sent review but it got cleared. Chat selection obscures screen. Question precludes selecting all parts purchased. Need to fix that.
- teresa clark
Reading, OH
Brian Payne was extremely professional. He took his time explaining what was wrong and how it could be fixed. He completed the job expeditiously. I would highly recommend Brian and Precision Overhead Garage.
- John Tobias
Product:
Norwood, OH
Robert arrived two days early due to an appointment cancellation and arrived right on time. He is a great guy and did the work quickly and efficiently in my unheated garage. Best of all, all the required parts were on the truck. I'll definitely use them again.
- John Warrington
Cincinnati, OH
I AM A NEW CUSTOMER. BRIAN WAS PROMPT AND PROFESSIONAL. GAVE US A THOROUGH REPORT ON THE PROBLEM WITH 3 OPTIONS FOR THE REPAIR OR INSTALL. WE CHOSE TO HAVE A NEW INSTALL. WE ARE HAPPY AND WILL RECOMMEND PRECISION DOOR SERVICE TO ANYONE LOOKING FOR THIS SERVICE. PLEASE KEEP UP THE GOOD WORK. YOUR HIGH RATINGS ARE WELL DESERVED.
- Imogene Arrington
Product:
Sayler Park, OH
I feel so lucky to have found Precision Overhead Garage Door services! The service tech was Luke and he was fantastic. He was incredibly nice and he came out on a freezing Saturday morning. He got my door fixed with a lifetime warranty and I just recommend this company to anyone. Great service, price and fast response. Just so pleased!
- Deanna Wetsch
Product:
Independence, KY
Robert and the company are focused on safety - with a bio and image before the tech arrives. Thorough inspection, and no pressure consultation on the options available. Great, same-day service. The man even offered to bring me coffee!
- Zac Ryland
Product:
Norwood, OH
Always great service & communication
- Marcie Hernandez
Williamstown , KY
Brian was very professional and knowledgeable. He took the time to explain the issues and offered different options on how to fix.
- Chris Collins
Product:
Reading, OH
After a bumpy start our experience with Precision ended very well. Our garage door was stuck closed with both our cars inside. We tried a couple other Garage service companies but none of them could get a tech out until the next day or later. They said they be out the same afternoon. When no one showed up I called. They explained there was a scheduling error on their part. The General Manager called to apologize and sent out their senior tech, Dave. Arriving after hours Dave helped us get the door up to get the cars out. He was willing to stay and complete the repair but we agreed to have him come back the next day. Long story short the repair was done early the next day. We were especially happy with the communications they provided us. The repair was done efficiently and we are very satisfied. Sometimes “stuff” happens but Precision went the extra yard to keep this customer happy. I would recommend them to all others
- Martha Stickney
Rabbit Hash, KY
Precision Garage door Tech David was outstanding in his duties, from the quotes to the repair, his knowledge and mannerism has to be second to none I would never call anyone else for another door repair. I write this with respect. Earl
- Earl Northcutt
Harrison, OH
Luke did a fantastic job top to bottom for us. Came early, gave an honest assessment, and stayed late to finish the job. Love the fact that you have a 24/7 service line to be able to call and make an appointment. Put my mind at ease after an emergency took place with our door. Would recommend to anyone!
- Katie Svihlik
Product:
Montgomery, OH
I really appreciate that Luke cared about safety first and then provided good repair service and then gave lots of advice. He is polite, knowledgeable, and patient. It was very cold day to work and he saved our day!
- SV
Groesbeck, OH
Luke and Kyle did great jobs. They were both professional and prompt. I would definitely recommend this company. I was able to set up an appointment online, this was very convenient. Communication was excellent- they each called to say they were on their way, and showed up when they said they would. My new door looks great!
- Donna Price
Product:
Groesbeck, OH
You were recommended by a friend for your promptness.. You were able to come the next day. Your two technicians were very courteous and professional. The installation was quick and efficient.
- Joann Sanders
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
My Technician, David Lenhardt was courteous and promptly on time to service my garage door. He provided outstanding service. Would highly recommend Precision Door Service to anyone. Thanks again!
- Timothy Neely