Read what people are saying
about Precision Garage Door

Good service, friendly and fast.

- David Toombs

Precision Garage Door was World-Class from the start. It is clear from the web site that the customer is of prime importance- booking an appointment is surprisingly easy. The actual service was amazing- David was meticulous in his assessment and communication of the repairs needed. In less than three hours, he brought the system to "like-new" condition by installing new springs, rail, and motor and replacing broken hinges. We could not be happier with Precision's services, and highly recommend them.

- Peter Eller

What a wonderful, professional experience. Justin explained every aspect of the problem, different options to choose. The work was done correctly and in a timely manner. I would highly recommend this company.

- Debra Hickey

Job was done well but I felt like I was trying to be sold more than I needed. I had to make the same repair a few years ago before I had a new door installed and it was a couple hundred dollars less so I don’t know if it is inflation or something else. At least I can get my cars out!!!

- Melissa Kershner

Very prompt excellent service. Our technician, David, clearly explained every step of the process, and discussed all our options. He was kind and patient and showed us exactly what he did.

- Richard Densmore

Precision was recommended to me by a friend whose opinion I value highly.

- Mary Peale

Jonathan showed up earlier than scheduled after calling to confirm it was ok. He was professional and pleasant. He explained everything he did and would do. He walked me through everything for my understanding before he left. Super efficient and easy to work with.

- Angie Chipman

We needed service as soon as possible and called the 24 hour line. Arrangements were made easily. David came at the agreed upon time, evaluated the problem efficiently and fixed it. He had the parts readily available on his truck to replace the broken ones. We will use them again.

- Mike Thierauf

I called for a repair, found out I needed a new door. Dave did an amazing job explaining the failure points and walking me through why the door couldn't be repaired. His thoughtfulness and dedication to explaining why repairing the door wasn't an option is very much appreciated.

- Nadine Davidson-Oliver

I had a great experience with Precision for my garage door. Scheduling an appointment was quick and easy. Justin was on time and clearly explained the problems with my garage door and how to fix it. He was quick with the refurbishment and did an excellent job. I'm really happy with how everything turned out!

- Kate Schweikert

I am so happy with the service I received from your company. Justin Napierala was awesome. He was courteous, respectful, and very knowledgeable. He walked me through his troubleshooting process and helped me decide on a plan of action. He had everything he needed for the repairs with him. He explained everything after the repairs were completed. He also helped me set up myQ and recode the keypad. Precision Garage Door is very fortunate to have Justin as their employee.

- Vicki S.

Loved the service. Very informative and professional.

- Toby Detwiler

Thrilled that we can get same day work done. It was important that it get done without delay and your technician delivered.

- Bruce Cramer

Quality materials and service. David showed up on time and communicated options. Repair was done right and efficiently.

- Jeff Schmidt

Very informative and clear on the issue. Did not pressure me to upsell me on anything.

- Chris Honkonen

The service technician was very knowledgeable and very friendly. He went over the issues I was having problems with. What i didn't like were the options very unaffordable, for me, the prices were very high.

- Ron Geiger

Outstanding and expedient service, high quality parts and equipment. We have used PGDS in the past for a new garage door and just recently to replace some worn components and install a new garage door opener. Could not have been easier and nicer to deal with!!!

- Mark Ogg

I opted to chat and was able to schedule an appointment for the next day to have my broken garage door spring replaced. I appreciated the quick response from your company.

- Chris S.

Justin, was very informative,in what was wrong with our garage door. He explained details about was was needed to do. We decided to have him install a new system. He was very nice. He did very good job, He aiso show us the details of how to operate the remote. Thank You For Your Help

- Juanita Burns-Clark

david was kind considerate and explained everything wee he accomplished instillation quickly and efficiently and walked me thru operation a genuine assist to your company

- tom martin

My husband called to have our garage door repaired and Precision responded quickly. Our service tech, was very friendly and knowledgeable. He had the problem resolved quickly. We definitely recommend Precision Garage Door Service.

- Bill Tungate

The technician, Justin, was courteous, knowledgeable, helpful, and able to answer all my questions and concerns on the work that was completed. I was given a written estimate prior to any work being started. He was mindful and tidy in the work that he performed at my home.

- Steve Woody

Anthony was very informative, prompt, and concerned that things were done right for safety and convenience.

- Cynthia Dalessandro

David Eilers was my technician. Arrived on time and was friendly and professional. Quickly repaired my garage door. Great service.

- Jen G.

Called for a spring repair. Understood service call would require payment. However the repairman was a salesman as well and upsold unnecessary items on a 4 year old door. Only wanted spring replaced but options started at over $1000. Not at all what I was looking for. Be prepared for more conversation and selling than you should have to deal with.

- Anonymous

This was a repeat call for a different issue. Precision Door was professional and customer-focused from the first call. The appointment was scheduled, and the service technician verified the service time and rechecked to confirm it. The best part was being explicit about the identified issues, pricing, and suggestions for options to select. It is an excellent company to patronize.

- John Ekpe

Jason was very professional and completed his work in a timely fashion. He discussed everything he was going to do and then explained how everything would work and what to maintain and what not to touch. He replaced everything but the door.

- Mick Spaulding

I cannot recommend this service highly enough! Anthony did an absolutely amazing job. From start to finish, he was exceptionally kind and professional. He thoroughly explained everything he was going to do, ensuring I understood the process every step of the way. Despite there being quite a few issues, Anthony kept me informed throughout, addressing each one with clarity and care. His succinct and friendly communication made what could have been a stressful experience completely seamless. I truly appreciate his dedication and attention to detail—thank you, Anthony!

- Joe

Christopher woods did an amazing job on this door. He was very professional and knowledgeable.

- Greg Pickett

I’d like to take this opportunity not only to share my positive experience involving Precision Overhead Garage Door Service of Cincinnati, but to personally endorse Jonathan Guffey, as the "best in the business." I recently had the pleasure of having this company install new components on my existing garage door. Jonathan personally came to my home, thoroughly assessed the job and never once wavered in the belief that Precision Overhead Garage Door could remedy my issue. I’d interviewed other contractors throughout my search; however, Jonathan's professionalism, job knowledge, competitive bid and confidence instantly confirmed that I need not look any further. Now that the job is complete, I can honestly say that my every expectation was exceeded. I’ve never met a more trustworthy, dependable service worker, who proved to be a master of his craft. The professionalism, skill-set, communication and overall deportment of Jonathan was truly unmatchable and second to nobody in this business. For anybody who happens to be shopping garage door contractors, look no further than Precision Overhead Garage Door of Cincinnati?; you've honestly found the best! I'm happy to further share my personal experience and project satisfaction; inquiries can be made directly through this company.

- Timothy Petry