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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 1650 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

I was not familiar with Precision before today, but I would call them again in a heartbeat. They were the only company who was willing to work us into their schedule today, as our door just broke this morning. Then, George showed up RIGHT at 2pm for a 2-4pm window, which is unheard of, but so appreciated. He was super friendly, quick, and professional, and the price was extremely fair. I would absolutely recommend them again!

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A Response from: Precision Cincinnati Team

Amber Kiefer, , we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

George was great. Arrived on time. Very pleasant and knowledgeable. Diagnosed the problem and repaired in a short time. Thank you for responding the same day as called.

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A Response from: Precision Cincinnati Team

Bernie Fritz, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Terry White installed our new garage door opener. I would recommend him to anyone. Thanks for sending Terry. I was surprised to get same day service and Terry was here right on time.

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A Response from: Precision Cincinnati Team

Thank you Gary. We appreciate your review and your business.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

George was amazing! He was on time and very thorough with all matters. Very professional company. I would recommend to anyone!

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A Response from: Precision Cincinnati Team

Heidi Kramer, Thanks for taking the time to review our service and we appreciate the kind words about George! We will be sure to tell him to keep up the good work!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

PUNCTUALITY, Expert in their professions and does the work without hesitation. Skillful and hard working. Charges are liberal and gives discount for seniors. Hope everyone be like them, kind and helpful. I am forced to say this because in May 2018 I had to gix my closet and other some work fixed. Hired Jolly Plumbers for their rate was slightly less. But they took money without completing the work and next day fixed new closet which was not new but broken and still leaking. There are very honest and kind people loke your company. God bless.

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A Response from: Precision Cincinnati Team

Thank you very much we value and appreciate all of our customers.

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Very impressed and will use them again. Terry was wonderful to work with and was at my home and had the repair done in less than the 2 hour time frame they gave me. Cost was reasonable as well. Called early in the morning and was able to speak with an ACTUAL PERSON! The whole experience was a good one.

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A Response from: Precision Cincinnati Team

Thank you for giving us the opportunity to repair your door. We really appreciate the kind words.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Terry - I cannot thank you enough for the education that you extended me today about my garage door issue. You took the time to show me what the issue was m, even though you were not able to fix the problem. You will always have my business!

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A Response from: Precision Cincinnati Team

Thank you so much for the kind words. Please let me know if you are not able to get you situation resolved.

Service Provided:
Garage Door Repair

Review:

George was fantastic. Fast, efficient, courteous. I would definitely use Precision again. 5 Stars!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very knowledgeable and professional

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A Response from: Precision Cincinnati Team

Thank you, we really appreciate your business.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

There seems to be a lot of garage door repair service companies out there, and many with similar names. But if you are unsure who to call, from my personal experience THIS is the company you’ll want! I had my door springs installed by Precision Overhead Garage Door Service 10 1/2 years ago, and bought the lifetime warranty for “free” springs replacement. Yesterday evening one of the springs finally wore out (after 10 1/2 years of daily multiple use) and broke. I called the toll free number on my original receipt and mentioned the warranty and the broken spring. They set up the service call for the next day (less than 24 hrs. later) and setting a time that worked for me was EASY (they were totally flexible). They were proficient at confirming my appointment by text (including the technician’s name (“George”) & bio, and when he was on his way). He arrived on time (even earlly), was friendly and knowledgeable, and did an exceptional job replacing with two new springs and of course they honored the warranty with zero charge. (Even though this was serviced by the local franchise (“precisiondoorcincinnati.com”) that didn’t even exist yet when I bought the warranty from the original parent company over 10 years earlier. (The tech also said that my NEW replacement springs are also covered by the originally purchased lifetime warranty, with possibly only a service call fee in the future but no charge for future replacement springs). I would highly recommend “Precision Overhead Garage Door Service”!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Couldn’t have worked out better. I received a text before my appointment introducing George, and it even had a picture. George located the problem and installed a new opener and keypad. Thanks for the great service.

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A Response from: Precision Cincinnati Team

Gail K. , Thanks for the kind words and for taking the time to review our business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thank you for your prompt response and for the excellent (5 star) service. Your technician was very knowledgeable and he helped us to understand the condition of our garage door. He replaced one of the hinges that had been broken and made lubricated the entire system. We found you on the internet and were pleased with your A+ BBB rating. We would now recommend your services to our neighbors and friends.

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A Response from: Precision Cincinnati Team

Thank you for your great review. We really appreciate the business. Best Wishes, Precision Cincinnati Team Precision Garage Door of Cincinnati 1(888)526-4587

Service Provided:
Garage Door Repair

Review:

The techs were great. Fantastic service.

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A Response from: Precision Cincinnati Team

Thank you very much. We really appreciate your business. Precision Cincinnati Team

Service Provided:
Garage Door Repair

Review:

Quick and easy!! Terry was fixing my busted spring in no time. 45 minutes later, my wife was able to get out. Super friendly and fast! Thanks !!

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A Response from: Precision Cincinnati Team

Thank you for the great review. We appreciate your business. - Terry

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I think I have your white step stool and you have my black step stool ! You can keep mine and I can keep yours. or we can swap back ! Yours is outside by my (new ) garage door. /// Great Job !!!! Love my new door !!

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A Response from: Precision Cincinnati Team

Tom, Thank you for the kind words, I did look and I have my white step stool, so that one must be a spare. We really appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

John provided excellent customer service and promptly diagnosed my garage opener problem. He quickly resolved the issue and had my garage back in working order. If you need quality service for your garage door repair, choose Precision Door Service.

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Service Provided:
Garage Door Repair

Review:

Fast and professional. Thank you for your great work.

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A Response from: John

Thank you for the great review

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

5

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A Response from: John

Thank you for the five star review!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Kevin was our door technician and we are very satisfied with him and his service work. He arrived at the scheduled appointment time and even called 15 minutes before arrival to let us know when he would arrive. He looked over our situation and explained what he would do to fix it. He got right to work and quickly took care of our repairs. We were very impressed with Kevin and Precision Door and will not hesitate to call them again.

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A Response from: John

We are glad that you are satisfied with your service from precision door. If you have any questions regarding your garage door repair, do not hesitate to call. and thank you for the 5 star review.

Service Provided:
Broken Garage Door Spring Repair

Review:

The service was great, on time and everything was explained thoroughly. This company was recommended to me and I would do the same.

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A Response from: John

Thank you for the great review, we are thrilled that you are happy with your garage door repair. If you need anything in the future please call.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The installation couldn't have gone any better. The only problem I had was with the purchase versus the quoted price. The problem was resolved with one phone call and was resolved within minutes. Good service.

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A Response from: John

I am so happy that your installation went well! Thank you for the great review and please call if you need anything.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great job for a one man show. Now the door works the way it is supposed to and I am happy again. Thank you so much!

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A Response from: John

I am glad that our technician could fix your door and make you happy ! Thank you for the 5 stars, if you need anything in the future, please call and one of our qualified technicians will help you.

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Kevin was on time and did a great job. Actually helped remount the existing door to eliminate a future problem.

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A Response from: John

We are glad that everything went well with your garage door repair. Thank you for the great review.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Austin Hitch , the Tech sent out was Amazing!! Called 15 minutes from arrival, right on time, did the job quickly, explained all my options, and got us up and running quickly. Wish i had more employees like Austin !!

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A Response from: John

Thank you for the great review on your garage door repair.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The service provide by Kevin was great. He was on time and performed his work quickly and in a professional manner.

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A Response from: John

Thank you for the 5 stars for your garage door spring replacement. I am glad that everything went well.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Austin did a great job, he was very efficient and very polite. Showed my wife and I how to put in and change the pass code if needed. And answered all our questions. We will be very glad to recommend your company.

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A Response from: John

Thank you for the great review! We are glad that we have your recommendation as well as your trust. Please call if you need anything.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Awesome service and very pleasant.

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A Response from: John

Thank you for the five star review, if you need any further garage door repair, do not hesitate to call.

Service Provided:
Garage Door Repair

Review:

Our technician was great. He did a fantastic job; was very knowledgeable, professional, timely, and committed to making sure we were taken care. He left us contact information in case we had any follow-up questions.

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A Response from: John

Thank you for the 5 stars, if you need anything, or have any questions please call.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service. One of the finest service calls, of any kind, that I have had as a home owner. Austin was on time, professional, helpful, pleasant, and knew what he was doing. Thanks for the great service you provided today to get our door back in operation.

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A Response from: John

We are glad you had such a pleasant experience with us. Thank you for the great review.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I used Home Advisor to find you. I liked how quick and easy it was to book an appointment. The technician was on time, very personable and explained what he was doing to fix the door and what caused the problem.

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A Response from: John

We love our Home Advisor customers! Thank you for the kind words and the great review.

Service Provided:
Garage Door Repair

Product:
Springs

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042