Garage Door Repair in Cincinnati Area - Page 55

Elizabeth Conn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan G. did a amazing job on repairing my exiting garage door. It had come loose from the frame. The door motor was old also. Jon was very professional and knowledgeable. He explained all my options. He installed a new door motor that includes a security Camara which I absolutely love and you can download the app to set up everything from your phone, along with new rollers and springs. I'm over the moon and so happy that my garage door works like it should and looks like it should. I highly recommend Precision Overhead garage door services. Jon was so nice, kind, and thorough.

Erica Trinkle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was prompt, professional, and thorough. He gave us appropriate options to repair our garage doors and completed the work very quickly!

Tom Kitchen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did a terrific job!

Kat Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time (actually a bit early), did a thorough assessment and presented options, did the work quickly and efficiently, and was just a flat-out pleasure to work with.

Karen Palmisano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company could get here sooner than the others I called. The service was a new garage door opener, key pads and remotes, springs and rollers.

Jeff Schlager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was perfect The tech showed up on time Did the work quickly When he got to my house, they were starting the re-paving if Deerfield Road. David had to park across Deerfield and walk thru a road construction site to get to the house. His only comment was”at least I’ll get my steps today. He made the best of a bad situation. I will recommend Precision Door service to everyone.

Linda Kemper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision because we have experienced nothing but the best from them.

Melissa Durbin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thee technician was very professional

Deanna Pinkney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have thoroughly enjoyed our garage doors openers these past 3 years! We only had one issue today, after 3 years, and the whole process from calling customer service to having someone come out to fix it went smoothly. Brian, our technician, did an excellent job communicating, troubleshooting our issue, and resolving the problem. We highly recommend!

Jesse Boyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.

Steve N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door needed a lot of work beyond just a new opener. David was excellent in all aspects of the project - explaining the issues, explaining our options, and then doing the work thoroughly and quickly. And under very unpleasant weather conditions on top of that. Completely happy with our choice of Precision.

Donald Phelps

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin was very polite and explaining all the problems that we had. He went over them more than once so that we totally understood. We would definitely call precision again if needed and highly recommend the company. Our Neighbor recommended your company to us.

Dr. Larry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service from Precision ! They gave me an appointment within 2 days of my initial request and arrived with everything needed to replace an outdated and somewhat unsafe 35 + year old system. The technician, David Allen, was very knowledgeable and provided several options for the replacement. I chose a new torsion system and couldn't be more pleased. It is so quiet and came with a motion detection overhead interior light, battery backup and exterior wireless key pad as well as an interior control pad with time of day and temperature features. None of these were present on my old system. Once everything was installed, I decided to request the same replacement items on my second garage door. David was able to set up an appointment for the very next day, once again showed up on time and completed the expert install in short order. Both door projects were completely cleaned up and old equipment removed. Best home improvement service I've ever had !

Elika Vadie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Eilers was courteous, professional and quick to diagnose and fix the problem. Very grateful for helping to fix the issue so seamlessly!

Ken Moorhead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead

Jason Rolfes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nothing but total professionalism, Jonathan showed up on time, explain every bit of detail, gave me options explained everything to me and did an excellent job on the installation of my new Springs and rollers Etc. Would recommend this company to anyone who needs help with their garage doors. Thank you so much

Michael Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to get me in the books in less than 12 hours. The online booking feature was very important given my door broke at 7pm. Justin's communication pre-visit was perfect. He was very courteous and explained everything in detail. He fixed the garage door in a very timely manner. His customer service is upper echelon... this is my first time using you guys and you have made a liftetime customer out of me. Thanks Justin!

Nick Raines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin did an outstanding job of assessing our garage door repair needs and clearly communicating options for repair or replace. Work was done same day and of highest quality. Would recommend to anyone needing service.

William Langland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am an extremely satisfied customer. Efficient and professional service. I never give five stars right after a service. Time is needed to establish longevity of the work completed. Thus, four stars instead of five.

Randy Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The man who showed up worked hard. He was friendly and professional. Unfortunately two windows need replaced because they were plain glass windows. This is not what we ordered. The other four windows were what we ordered. Hopefully someone will show up soon with the two correct windows and will replace them. I can be reached at 859.462.0580. Thank you.

R Guzman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Guffey was polite and professional. He did a great job with installation and explaining the system to us.

Linda Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My name is Rice . I've seen a lot of TV ads about Precision and I checked out the website and was pleased to see that there is a Brown County location which services my area. So often companies advertise their services in our area but fail to offer service here in farm country . Therefore we are relegated to service folks that are handy men who farm or relatives with little experience. Justin was a PRO. He was very polite and patient with my many questions. He worked quickly and efficiently and cleaned up the packaging and removed the rail and motor. Many people do not have the ability to work and talk simultaneously for some reason. Justin did not waste time and is meticulous even with securing the wires from the motor in a tight, neat manner. Nothing was slipshod ; he pays attention to the details and is very articulate in his explanations. It was pleasure to do business with him . I think Precision Garage Door made a great decision in hiring and providing training ( 5 months of training!) . He's a credit to your company!

Nate Fuqua

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding knowledge and communication about the problem and solutions given.

Dave Theus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian Hauser from Precision Overhead Garage Door Service of Cincinnati was an ultimate professional. He was prompt, let us know he was on the way and when to expect him. It was an emergency service and Brian took us through everything he found as he did a thorough inspection and then presented good, better and best options without being pushy. He repair everything and left the garage cleaner than he found it. Would absolutely recommend Precision Overhead Garage Door Service!

Justin Sheridan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was our second time using Precision to fix our garage door. The technician (Brian Hauser) was very professional and answered all the questions we had. He did an excellent job. We are very happy and pleased with Brian and the the work he performed.

Forrest/ Brenda Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!

K.G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, David, for a wonderful job. I appreciate that you contacted me to confirm the appointment, arrived when you told me to expect you, listened to my concerns, took the time to explain what you found, reviewed my options and answered my questions. Then after you completed the work, you helped me program the Homelink and the app. Everything was what I wanted from a service provider - thank you.

Scott Laughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you!

Carolyn Bell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Brian Hauser visited my home on 6/5/24. I agreed to have him return on 6/8 in the AM to complete the install. He rang me & stated that he would call me again when he was 30 minutes away from my home. As of 2pm-ish I called to get a status. I was hung up on 4 times before I could reach anyone (ANNOYING). Once I reached an agent, he advised that my install was cancelled twice on 6/5 & transferred my call to Karen. Karen saw exactly that the prior gentlemen saw & asked if she could investigate & call me back. She did & advised that Brian would have to work after 5pm & I advised that this is NOT what I agreed to. I had plans after work & the garage should have been finished hours ago. Now I understand why Brian was begging me to give him a score of 5 (which was the focus of how he makes his bonus & to expect excellent service. I NEVER SUBMIT REVIEWS UNTIL THE WORK IS FINISHED. PERIOD!!!! So far, I'm giving 1 star if I could give a 1/2 star I would. My time was wasted waiting on the tech & no follow up calls were ever made to me I had to call Precision. This is NOT good customer service. If my install isn't completed on the morning of 6/10/24. I will request a refund of my down payment. My previous experience with Precision was excellent this one is AWFUL!!! To date NO services has been performed!!

Emma Alvarado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was pleasant. Very satisfied with the quality of service.