Garage Door Repair Reviews in Cincinnati (Page 10)

Our experience with Precision Door was outstanding from start to finish. Our technician Kevin was very courteous and professional and explained the process in easy to understand detail. We highly recommend Precision to anyone that may need a new door or door repair.Great response time and repair time.

- Robert Fugate

They did a great job. Technicians were good, friendly and knowledgeable.

- Peggy Torbeck

Fast service, no waiting to get an appointment. The technician Kevin was very knowledgeable and did a great job explaining my options. I highly recommend this company!

- Shawna Webb

Kevin O'Hara was the service man who performed all the work. He was extremely polite and professional. Very clearly discussed the current condition of my garage door and other equipment. His final work was perfectly done and in a very timely manner. He is a great asset to Precision.

- Terry McCarthy

Geoffrey Grouse was very professional and very nice. Explained all my options to pick from. Was very quick in repairing the garage door. That tell me he knows what he is doing ! Thanks Geoffrey for taking care of our problem !

- Debbie Campbell

Precision was a great to work with. They responded quickly and on the day of my appointment my technician Harley was friendly and great at explaining everything. He was open and honest about pricing and services. My garage door works perfectly now.

- Russell Wagner

Even though BBB gave Precision an A+ rating, I was hesitant on calling them as the BBB address given was in Franklin, Ohio and I lived on the west side of Hamilton County. However, I saw Precision's advertisement on t.v. and gave them a call. From start to finish, I was very impressed. Chris and Chris were very prompt, professional, courteous, and respectful and gave me their analysis of my problem. They were also willing to look at another garage door on which I had concerns because it was older than the one that broke. They shared several prices with me and after my decision, they were able to replace all the moving parts, motors, and remotes on both doors in the same afternoon. The website was easy to use, and the people from my initial call to the very finish, gave me total confidence in Precision's skill set. After Chris and Chris completed the installation, they were great in explaining and demonstrating how the remotes, keypads, and everything worked. They allowed me to practice on both doors before they left, they answered all my questions, and they left both garages as clean as when they arrived. I was very impressed!

- Terry And Mike Hodges

James Schmidt was awesome and professional courteous and explained to me quickly easily what was needed to repair my garage. He listened and gave us the best option for my home. Thank you Jimmy!

- David Folkerth

Kevin was not only professional and efficient, he was personable and well trained. He explained everything after his examinations and gave me choices based on his review. I would definitely recommend Kevin for any garage door work. And he is a bengals and reds fan!

- Rita

Overall, a great experience from start to finish. They were quick to respond and figured out the issue right away. The technician, Justin, was very professional and did a great job walking us through the needed repairs and explaining what the issues were.

- Jonathan R.

Perfect service. Informative and excellent.

- Mary E Edwards

Rapid response and quick repair. No pressure to purchase additional parts or equipment.

- Curtis Dringenburg

Service technician Harley was very courteous and professional. He explained clearly all the options available to fix the Garage door and the cost of each option. He did an excellent job in completing the work on time and cleaned the job site after work. I am very pleased with the work.

- Ram Mohan

My tech Kevin O’Hara was great. He was friendly, knowledgeable and patient. Would highly recommend your company to others! Thanks.

- Mike Dudley

Jonathon came out to give us a quote on replacing our garage doors. We are waiting for the additional quotes, but if we were only going off customer service, Jonathon would be the one! Very professional.

- Sara Frankel

Expert service. Knowledge and workmanship unmatched

- Michael Crain

Precision was available next day (Saturday). Their technician (Jimmy) contacted us before coming to our home as explained by the office staff. Jimmy was very professional and arrived on time. He examined the problem and offered us 3 options to repair our door. He worked in a timely manner and had all materials on his truck to complete the job.

- Randy Stock

I was familiar with Precision from the commercials. I can attest that my experience today proves Precision is as good as advertised. Jonathan reached out and kept in touch before our appointment time and showed up on time. He explained what the issue was and offered the different options I had to repair it. He is knowledgeable and friendly and I’m very satisfied with the service and cost. Thank you!

- Cynthia Givens

The technician, Jonathan, was very prompt, communicated clearly his arrival time, the issues with the garage door and the solution he proposed. He explained clearly what was done, as well as how to operate the new system, up to and including setting up the app on my phone and showing how to set up my husband's. Much appreciated the service on this terrible cold and snowy day.

- Radu Zidarescu

Super quick, knowledgeable and overall great customer service. Our garage door refused to stay shut, we called had a tech out and replaced the opener all in the same day. Really appreciated the experience and just in time before the snow hit.

- Jason Pollard

I will do a further review when our new door is installed but I do want to say how favorably we were impressed thus far with Chris Woods response to our problem. He got our seriously dented door back on track and operational enough until our replacement door (with insulation and a better motor) arrives and can be installed. Chris gave us a candid appraisal of the situation and the available alternatives...no high pressure.

- Richard Koopman

5 stars for Keon!! He showed up and got started with installation of my new garage door and opener. The 2 technicians I’ve met were very polite and professional. Keon removed my old door and opener, installed the new ones, he then walked me through the operation of the opener and controls. All my questions were answered before he left and I am very very pleased with the job he did!! Thanks folks, much appreciated!

- Tony Cofrancesco

Harley called before coming to confirm my appointment and he was so kind and asked if he could grab me a coffee/water on his way. He provided me with multiple options on repairing the issue as well as working through other options with me. He went above and beyond to help a single mom out to make sure we had a working garage door in this cold!!!! He went out of his way and made it happen. The work was done the same day and my garage door was back and running before noon. I am so thankful for all the help. Definitely one of the best client/customer interactions I have ever had.

- Lisa Seco

I can’t say enough great things about Justin and the service provided! He walked me through every step and answered any questions or concerns I had. I was able to book an appointment within a day of scheduling online which was quick and easy. I would recommend Precision Garage Door and Service to anyone looking for garage door repairs!

- Kari Zenni

Kevin O’Hara was our technician. He was readily available to help get our issues taken care of sooner than expected! He was friendly, courteous, and quick. We had a door half off the rails with lines broken and he exceeded our expectations in under two hours. He asked our needs and provided estimates without any pressure. Very appreciative that we got Kevin!

- John Combs

The reviews from customers speaking highly about the company.

- Terry Holly

Jimmy did a great job of explaining the reasoning behind our issues with both doors and the solution for them. He was professional and very quick to resolve the issues. Overall very satisfying experience!

- Mark Balsley

Really happy with the customer service and outcome of our fixed garage door! Great communication before, during, and after the service. Jimmy was great!

- Kelsey P

quick response, efficient. clearly explained options - highly recommend . Geoff was perfect for the job.

- Joan Thomas

Jimmy came to fix my garage door that was making a very loud screeching sound when closing. He analyzed the situation and pursued a remedy that fixed the problem. Jimmy was friendly, professional, and genuinely concerned about my situation. You are lucky to have such a good employee.

- Jerry Benham