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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 2017 reviews, averaging 4.89 Stars:
Mount Healthy, OH
Service Provided:
Product:
Technician: Jonathan Guffey
Fayetteville, OH
The technician, Justin, from Precision Overhead Garage Door Service of Cincinnati repaired our giant pole barn garage door structure (springs, cable, rollers, etc) with better components. The job did not take too long, and the door works perfectly. He pointed out concerns and explained the maintenance needed, going forward. I'm pleased with the quick repair, and the quality.
- Tomas Hood
Monfort Heights, OH
The tech was great, he did a fantastic job.
- Joshua Cope
Cleves, OH
Today’s service was excellent. Chris was very professional and did a great job.
- Jim Malott
Loveland, OH
Appreciate the quick response to my problem. Also, appreciate their method of explaining how they would proceed with the repairs and the step by step process. Anthony was fantastic. Even though today was an unexpected expense we are at peace knowing the job was done correctly and all future work will be covered by the warranty. Thank you Anthony and thank you Precision Door.
- Jeff Wise
Product:
Bridgetown North, OH
I recently had a broken garage door spring and called for a repair, and I couldn't be happier with the service I received! Jonathan, the technician, was absolutely fantastic. From the moment he arrived, he was professional, courteous, and incredibly easy to talk to. He took the time to explain what needed to be done and answered all my questions with patience and clarity. Jonathan worked quickly and efficiently, completing the installation in no time at all. He ensured everything was in perfect working order and even tidied up afterward, which I really appreciated, though it wasn’t necessary. His expertise and friendly demeanor made the entire experience stress-free. I highly recommend this service and especially Jonathan to anyone needing garage door repairs. It's rare to find someone so professional and personable, and I truly appreciate the excellent job he did. Thank you, Jonathan, for making a potentially stressful situation smooth and easy!
- Geoff Dewey
Loveland, OH
My service today was solid. From the time Anthony G. arrived until he left, he was very polite, explained the process well and was efficient in completing the work.
- Bruce Fuhrer
Blue Ash, OH
I have used them in the past. Always professional and on time. Never try to upsell me on parts that I don’t need. Highly recommend them.Bonus tech picture is sent with a small description of them .
- Patricia Schroeder
Withamsville, OH
Easy to make an appointment. Technician, Jonathan was friendly, efficient, knowledgable, and helpful.
- Craig Miller
Service Provided:
Product:
Technician: Jonathan Guffey
Walnut Hills, OH
Great service and everything was explained thoroughly
- Ed Azer
Aurora, IN
Yes, Precision met my expectations. The tech was very knowledgeable, courtesy and explained every step very well. I would not hesitate to use Precusion again. Thanks, Wayne
- Wayne
Independence, KY
David Eilers was very professional and courteous! He did an amazing job. He is very knowledgeable and trustworthy. He thoroughly investigated our garage door problem and gave us multiple options. I highly recommend David and precision garage door company!
- Mark Baldwin
Harrison, OH
Wow, what a fantastic repair/installation job completed today by David @ Precision Garage Door Service. He was on time, professional & knowledgeable about my project needs. After his inspection of my garage door issue, he was extremely supportive & helpful in making sure I understood the problem. He then gave a thorough step by step explanation, of the options available to me, in order to make a decision that was best for my situation, including various costs & safety concerns. I highly recommend Precision Garage Door Service & will use them again in the future if needed. What a great company with great employees.
- Karl Robinson
Service Provided:
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Technician: David Eilers
Cincinnati, OH
Jonathan was top notch. Explained everything in terms I could understand, gave several options and made the repair very quickly. Highly recommend.
- Kimberly Jones
Product:
Mount Healthy, OH
Technician Justin was on time, polite, informative, and efficient. Justin explained his diagnosis and process in plain English, so that anyone could understand. He was quick to find the problems with my doors, and speedy in his repairs. Before Justin arrived, I had one door that was barely working, and another door that didn't work at all. When Justin left, both doors worked perfectly. I would recommend Justin and Precision to anyone. My highest rating.
- Lane Cohen
Milford, OH
Had an issue on a Saturday afternoon and called Precision, as it is a well known name in the business around town. Anthony Gilbert was our service rep and here was here about 2 hours after our call. He did a great job analyzing the issue and we settled on what needed to be done. He also stayed until everything worked perfectly and worked the way he would want his garage door to work. Great service overall!
- Jan Olsson
Product:
Bridgetown North, OH
I made the appointment online and your person was so nice. He called me to let me know when he was coming. Our issue was a broken coil as it has happened in the past. Also, when we tried to connect it, the garage would only go up about 4 feet. The technician advised that while the coil is indeed broken, they look at the motor, coil, and rollers to make sure everything is running correctly. I advised i called their competitor (AE Door) and the quoted approximately $450 to fix. That said, I realize they didn't look at it. When the technician completed his review, he gave me three options. First just fixing the coil (1,100); second, coil and rollers (1,600); and new motor (3,100), I asked why so expensive and was told the rollers had maybe one year so we went with the second option. It was very clear that the technician kept telling us all the bad things that will happen if we don't go with option 3. I asked if we went with option 2, would it be ok and he assured that we would be good as the current motor was fine. After about 45 minutes, he finished and said he wanted me to go out as i would push the button and he would look at it. I pushed the button and it seemed to be working then it stopped at the four foot mark. I was not happy as the technician looked at me and said "well you bought a manual garage." I said that isnt what i called you for. Then he did apologize and said he must have missed something on the motor and pointed his flashlight and said he saw something that looked worn on the motor. We were in the exact same position that we were before we started but with new coils and a rollers for as he said it "a manual garage door opener." I did advise had i known this i would not have had him do anything as i had told him that i had a family member that could install an all new garage. At this point, we were $1,600 in so had no choice but to get a whole new system. He apologized again and said would see if he can give me a coupon. My cost went from $3,100 to $3,050.
- Mel Rodriguez
Fort Thomas, KY
Service came from my call to overhead door service that I called. David was a good service person and got a new ordered garage door for us ordered today. Friendly nice person. Jane H.
- Jane Hlad
Norwood, OH
Being recently widowed, I was so relieved to find your sticker on the garage door when something started beeping. Your technician Justin was prompt and expert and kind.
- Richard Thomas
Highland Heights, KY
Justin was great! Had the door up and running again in no time.
- Curt Wickelhaus
Reading, OH
Precision Garage door (and install technician David E) was terrific. They fit me in the same day I called, did a comprehensive inspection of my system, identified a variety of items that needed to be repaired/replaced, and got it done that afternoon. The install was quick & professional my door is now working properly again. Well done.
- Ken Edelman
White Oak, OH
Christopher Woods was very polite with full knowledge of the different kinds of motors that your company offers. Completed in a timely manner and explained fully. I was very happy with Chris.
- Donna Sue Merrill
Service Provided:
Product:
Technician: Christopher Woods
White Oak, OH
Excellent work!
- Susan Thomas
Groesbeck, OH
Appreciated so much your quick response. The problem was solved by your efficient and courteous technician, Christopher Woods. I will certainly call you in the future if I need maintenance on my garage door. JoAnn Sanders
- JoAnn Sanders
Georgetown, OH
He was on time, Did a great job. Done quickly and efficiently. I would heartedly recommend your company and specifically Mr. Eilers.
- Kenneth Zuk
Covedale, OH
Jonathan is honest, professional and efficient.
- Linda Campbell
Service Provided:
Product:
Technician: Jonathan Guffey
West Harrison, IN
Justin and David did an awesome job installing our new door openers. Justin took the time to explain the dangers of what we had and how he wanted everything to be safe for us. Excellent customer service, very polite gentlemen.
- Lori Palomino
Service Provided:
Product:
Technician: Justin Napierala
White Oak, OH
Justin provided excellent explanations of what was wrong with my garage door, places where I could see the damage, and options on how to fix it. He was extremely polite and helpful.
- Mary Anderson
Groesbeck, OH
Very professional and timely.
- Mark Torbeck
Product:
Covington, KY
Excellent job! The technician was friendly and extremely knowledgeable in replacing my garage door opener. He responded and completed the job quickly. Great company!
- Shannon Herold
Service Provided:
Product:
Technician: Jonathan Guffey
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Jonathan was above and beyond professional and courteous! He arrived at our home in a timely manner and explained what the problem was with our garage doors and fixed the problem! We could not be more pleased with Jonathan's work. Please give Jonathan our sincere thank you. We absolutely will highly recommend Jonathan and Precision Door Service to our family and friends.
- Linda Ringer