Garage Door Repair Reviews in Cincinnati (Page 8)

Geoff was very informative about the products and walked me through the process. He is very efficient and knowledgeable and was a huge help when discussing the options.

- James Fields

Justin performed a thorough overview of my garage door opener, springs, and component parts. His explanation of the work needed to be performed and how existing conditions would affect safety and proper future operations was outstanding. He executed all work in a timely manner and to my expectations.

- Robert Wright

Serviceman done a great job. Helluva salesman for future endeavors.

- James Logan

I was ripped off and given bad information from the technician! I called several other garage door repair centers, after having Precision do the work. I could have saved myself $500. I was told by the technician that it is per building code that my garage door have two springs. This is not the case. He lied to me. The technician took it upon himself to remove the circuit board from my garage door for no apparent reason. Before he removed the board I told him the only problem I ever had with the door was the current broken spring. He also concocted other issues from non-issues. It was clearly a case of trying to up sell me so he could make more money on his commission. Other companies I contacted provide estimates either free or over the phone. Precision never told me that I would be responsible for a $150 service charge if I didn't do any service that day. I felt trapped, as the door only had one spring, that was broken, and I couldn't get either of my cars out of the garage to make an appointment. I will be reaching out to the BBB to file a complaint and Precision door only looking to overcharge consumers.

- Weston Sanford

Geoffrey was so helpful and polite from the time he called me to confirm my address to the time that he drove off, he showed nothing but kindness, patiences and understanding with all the many questions that I had to ask. Would definitely recommend them and if needed I would use them again.

- Adrienne Littlejohn

Precision Garage Door Service was able to accommodate my request within 24 hours. They sent me a little bio with a picture of my technician prior to the service. Jimmy Schmidt was my technician and after a careful review of my situation, provided repair options with prices. He was very easy to work with and completed everything within an hour. He reviewed everything with me to make sure I understood. Excellent company to work with!

- Barbara Crosset-Hoffmeier

Jeff was great at explaining what he was going to check, the reason all the services were needed, future care/maintenance of the equipment, and the bill. He said to call him if we had any questions when he was done. He did a superior job in general, and I'd definitely use Precision again.

- Beverly Fennell

Very fast, dependable and amazing service. I came home from work and found my garage door not working. I called them they were out and had my door running like new with in 2 hours. Excellent work. Jonathan was great Thank you

- Eric Warning

Fast. Arrived within 2 hours of calling. Had tools and replacement parts on the truck ready to do work on arrival.

- Tom Stanfield

Awesome job today. David and his partner did an outstanding job.

- Robert Burg

A bit pricey but wonderful workmanship ,product guarantee,and No.1 employees.I highly recommend used them twice both times arrived early with notice.I've recommended them to everyone.

- Karen Zerhusen

Chris was on time, professional and thorough.

- Laci Tucker

Jonathan was courteous, professional and arrived in time. I have used your company many times in the past and was happy with your work. My door is opening and closing now. Thank you for your quick response.

- Joann Sanders

Harley did a great job!! I’ll surely recommend your business to anybody Marco Jondee

- Marco Jondee

Geoffrey was excellant and listened to my concerns and found addition problems and corrected them. we already recomended your company to our daughter.

- Patrick Kramer

Kevin was knowledgeable and helpful throughout the service. He was able to identify the issues and complete the repairs with good results in a timely manner.

- Callie Bamberger

Jimmy was great!! Showed up and was ready to get to work and day. Very thorough in pricing and different options available. Highly recommend!!

- Sarah Dozier

Jimmy is a superstar very thorough and cares about the customers safety couldn't of asked for a better technician

- John Spegal

I was on my way to work and I couldn’t open my garage door. I was able to get an appointment for later that day. The technicians were friendly, efficient and kept me informed on the problems. They were able to complete the job that day. Much appreciation to you all for coming to the rescue!

- Lesa Saunders

Jimmy was professional, knowledgeable, and thorough. He clearly explained the issue and walked us through the solution in a way that was easy to understand. His friendly service and attention to detail ensured our garage door was up and running quickly. Highly recommend!

- Justin Winstel

Service was great fast our technician was knowledgeable friendly and the best part he was honest the prices was reasonable.

- Jerome Richard

Great service experience! We had a broken spring and our tech, Jimmy, handled it quick and professionally! Would definitely recommend!

- George Moore

Geoff was phenomenal! He was at my home within an hour of me making the call to schedule an inspection. Explained everything so well and went above and beyond to fix my garage door. Absolutely will recommend Precision to everyone I speak to.

- Alexander Szava-Grundler

Great same day service. Our technician Geoffrey Grouse did a great job.

- Doris Kitchen

I was 100% satisfied with the purchase and installation of my garage doors. Keon Tillman was our Technician and i give him a 5-star also. Keon was very polite and explained everything to us and ask if we had any questions. He called and let us know when he would be there and was on time. I would recommend your company to anyone. Your company and Technician did an Excellent job.

- Rick Pasley

Harley Carter delivered exemplary service. He effectively communicated every step of the process. His arrival was prompt, and he provided same-day service (here in 1 hour). I initially contacted a competitor (AE), which advertised same-day service for calls made before 10:00 AM. However, they were fully booked by 9:30 AM and could only offer service within 1 to 2 days. I really appreciate that they take the time to call me in advance and provide a heads-up about the upcoming service. It adds a personal touch when they send a photo along with a detailed description of the technician who will be coming to my home. It's a thoughtful gesture that makes the experience feel friendlier and more trustworthy! Harley was courteous and professional. It would be nice if all companies conducted business this way.

- Tom Perdiew

My technician was Kevin O’Hara, very professional, courteous. And timely, thanks for the great service

- penny djoredjevich

Professional and thorough!

- Lorenzo Hill

I have been having intermittent issues with the sensor alignment on my garage door opener for a while. I called Precision to see if this was something they could take a look at and, possibly, fix. With a same-day appointment, Jimmy Schmidt was my assigned tech and he asked lots of questions as he tried to diagnosis the issue. After completing the 3-point check, it was discovered that the motor to the opener was running hard because the door was not balanced. After explaining the issue, he put together comprehensive quotes from the minimum repair to a complete repair (spring, opener and rollers), all of which were reasonable. Jimmy completed most of the work and made sure I understood everything before leaving. The only thing he wasn't able to complete was a replacement weatherstripping as he didn't have the correct size. However, he returned the next business day to complete that part of the job. I would not hesitate to recommend this company for garage door needs.

- Rae Mcentyre

Geoffrey Grouse did s fantastic job fixing our broken springs. I will use again.

- Scott Sapp