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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1883 reviews, averaging 4.89 Stars:
Loveland, OH
Product:
Technician: Jonathan Guffey
Harrison, OH
Garage door broke Thanksgiving night. No way I was getting that fixed anytime soon, right? Wrong! Precision made it so easy to schedule online. Tech David A. called the following morning to confirm. He showed on time and after an assessment, explained what went wrong, even showing me the issues. He continued with the pros and cons of the equipment I had and offered multiple options for me to fix. Pleasant and knowledgeable. Great experience. Never using anyone else but Precision!
- Jason H.
Madeira, OH
Precision has been so helpful since we moved into our home 5 years ago and they are always our go to garage door company! They are always so helpful and informative!
- Isabelle T
Florence, KY
Justin did a thorough examine of my old door and quickly determined what needed to be done. He then carefully explained my options. After I chose what should be done, he quickly fixed all the problems and patiently helped me program the remotes.
- Marty Geiser
Bridgetown North, OH
Anthony was exceptional. Called so he could come earlier since he had cancellation. Fixed problem asap. Thx
- Tom Perrino
Montgomery, OH
My technician Justin was prompt, Very professional, on time . Loved that I knew who was coming to My home when he was on his way. Did the job quick and I went about my day. I have recommended this company to many of my family and friends and the once who used them feel the same. HIGHLY RECOMMENDED!
- Camille Saleh
Dry Run, OH
Justin called before he came, was on time, spent time with me explaining what he found and options to repair, and executed the repair we agreed to. The door sounds great now. Very happy with him and the service performed.
- Robert Miller
Springdale, OH
The service was amazing!
- Frank Trascritti
Bethel, OH
The young man that came out was very nice answered any questions I asked him, He did a very good job and before he left cleaned up and showed me how it all worked. A 1 service
- Ralph Walters
White Oak, OH
Precision was very efficient. They assessed by old garage door was no longer working. Installed a new opener with remote and keypad. Very satisfied with their service.
- Jeff Fulmer
Blue Ash, OH
Jon Guffey did a very professional repair on our garage door. I opted to replace all worn parts and now the door operates quieter and smoother. Also got a 5 year warranty. Very satisfied with the work done. Jon was very polite and answered all my questions. He also gave me several options. Very low pressure in what to purchase.
- Joseph Heim
Loveland, OH
Garage door spring was broken. They came out and replaced all the consumable hardware quickly the same day. Great service.
- Spencer Hyde
Fort Mitchell, KY
Jonathan Guffey completed a spring repair service earlier today. He was knowledgeable, professional and very personable. He completed the service quickly after thoroughly explaining my service options. Precision answered my call at the end of the business day, the day before Thanksgiving and was able to schedule my service for first thing Friday morning. Outstanding customer service!!
- James Stump
Covedale, OH
David did an outstanding job! He replaced my 27 year old Genie with a new Lift Master along with springs and rollers. He was quick and efficient. He also installed a wall mounted switch, a new keypad outside and got my Homelink set up. I was shocked to hear everything would be taken care of on the same day. David was very friendly and professional. I highly recommend using Precision.
- Karla Hicks
Blue Ash, OH
Friendly, thorough and fast service. We couldn’t be happier. Glad we chose Precision Overhead Garage. Would highly recommend.
- Christina May
Product:
Technician: Jonathan Guffey
Bridgetown North, OH
Found them on Google recommended. Dave went through the checklist of what was wrong gave four options to choose one. Was no pressure to select any of them. Chose the one that was best for me. Did the work in a timely fashion and actually got more than what I thought I was going to get. Would not have a problem recommending them.
- Eric Frolicher
White Oak, OH
I made a mistake by calling you. Your $1,500 scam didn't work. I had a sagging chain that needed to be fixed. Your guy spent an hour taking everything apart before telling me it would cost $1,500 to fix the problem without ever telling me about the chain. Another company came, the guy looked at it, told me the problem and cost and was gone in less than 30 minutes. Cost less than 1/5 of your quote. So, I am out $145 which I paid you for the scam. I will be calling the Better Business Bureau about the scam and then posting my review on Facebook to my 1,000+ friends. I will await your call to refund my money before I take action.
- Mike Stohler
Sayler Park, OH
He’s a lovely person. Hard working, professional, and works on weekends. I will continue to hire him in the future! Thank you for helping me.
- Kristine Meyers
Monfort Heights, OH
Prompt and professional service. David inspected all the parts, have me a fair assessment of what needed to be replaced and worked quickly to repair our door. Thanks David!
- Kristine Wilson
Fort Thomas, KY
Great communication and service!
- Chad Coley
Product:
Technician: Jonathan Guffey
Montgomery, OH
Anthony stopped by less than two hours after making an appointment. He called when he was on his way, and he was polite and professional. He performed a thorough inspection of my garage doors and made proactive recommendations, but he did not pressure me into anything. I'm very happy with the service I received.
- Ryan Koster
Product:
North College Hill, OH
Justin came to our new house to inspect our garage doors. He was knowledgable and walked us through what needed to be done. I highly recommend Precision and Justin because they gave me a peace of mind about our garage and our new home
- Tiffany L
Covedale, OH
Excellent from start to finish. David was extremely helpful and knowledgeable and answered our questions about the entire process of removing an old heavy door, installing new insulated one and opener. Older house with garage under back of house with limited access and headroom he explained the options and recommendations were exactly what we needed. Great communication when new door was ready to set up install. Justin arrived on time and fully prepared. Quietly and efficiently completed all the complex removal and installation. Spent time explaining the new equipment and operation and answered our questions completely. We could not be happier with how this all turned out the new door and opener work perfectly, garage is so much warmer with the sealed and insulated panels. Looks beautiful thank you all for the professional service.
- Steven Lince
Withamsville, OH
David inspected our garage doors and advised me of options I could use He was very professional and completed repairs in a timely manner
- Terry Killen
Burlington, KY
Your employee, Justin, is a great employee and represents your company so well. He asked me a lot of questions before he started about the problem and really listened so he understood what was needed. He was so very patient, kind, and understanding to the young woman on the phone and me when we were troubleshooting an IT type issue. He was very engaged and just made me feel like my problem was not unimportant and had his full attention. Justin should get a raise or bonus for all the work he had to do this morning on my opener and with having to contend with my dogs and my stupidity. He is a great guy! Justin’s parents and his boss should be so proud of the wonderful young man they have raised. I love this company and have been with them since 2011 and would never use any one else. They have a great staff, great product, and coverage for their products. They are quick to respond when other companies I have called are days to weeks out for service.
- Don Maddox
Cincinnati, OH
We needed a garage door repair fast and Precision was there the next day! Justin was amazing. He was professional and courteous. Justin described the inspection and recommendations thoroughly. We could not have been more pleased with the end result. Thank you Justin and Precision!
- Aaron Statt
Independence, KY
EXCELLENT SERVICE!! The tech, David, was very knowledgeable and honest with his repair vs replace conversation. Helpful and friendly as well. Thank you for your help today!
- Shannon Robbins
Rabbit Hash, KY
Precision Door Service installed my garage door opener several years ago shortly after I moved in. I reached out again recently when my garage door was not responding consistently to the remote. The office was able to schedule an appointment the next day. The technician, Jonathan, was very professional, courteous, and personable. He checked the system and found the cause to the issue. The door also had worn cables, rollers, etc. from the original install years ago. These were replaced and the door now functions like new. He also helped me reconnect the system to the WiFi. I was also very pleased with the text updates for the appointment including who the technician would be along with his photo. I definitely would recommend your company and also appreciate your customer service.
- paula Hatfield
Burlington, KY
From start to finish my experience with precision was phenomenal. When I first called, the associate I spoke with was very friendly and able to get me on their schedule for the next morning. I had another associate call later that day to confirm my window for the next morning. She also walked me through how the inspection would go. Then emphasized the importance of safety, and that they would send me a message to include the name and picture of the technician that would be coming to my house. The morning of the appointment, Anthony called me to let me know how far out he was and that I should have received a text with his name and picture, as safety is a top priority for precision. Anthony could not have been friendlier or more professional. He walked me through every step of the process and then explained each part of the report and what options there were. All while my 3 year old presented him with every stuffed animal in his collection. Anthony was extremely patient and professional throughout. He was able to take care of the work in the same appointment, and I feel very confident in the product and service. I highly recommend precision to anyone.
- Laura Smith
Product:
Forestville, OH
Jonathan G. was fantastic. Great communication prior to the appointment and throughout. Excellent work completed and cleaned up as if he were never here. Great work!
- Justin Campbell
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
I ended up needing a new opener and Jonathan G. was very efficient with the install. He worked the whole time he was here and cleaned up everything. Not only all of that, but they were quick about getting someone out to my house, and it's nice that they send you a message with your technicians picture and a little about them so you know who exactly is coming to your house.
- Wayne Miller