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Read what people are saying
about Precision Garage Door

Precision Garage Door of Cincinnati
has received 1646 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Precision Door installed my new opener about 3 years ago, the backup battery was defective and they got someone out to fix it for me very quickly. The price was very reasonable and the service technician was fantastic, he even blew all he cobwebs out from around the opener and the garage door.

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Service Provided:
Garage Door Opener Repair

Review:

I can't say enough good things about David and Precision Garage Door. Communication from the company to the employee exceeded all my expectations. My garage door was in serious need of repair. The "vintage" hardware was broken and dangerous. David was able to install a new system that integrated into the original door, saving me thousands and allowing me to keep the integrity of the original door. Also, David installed everything on his own in a couple of hours. I couldn't believe it. This was a big, dirty job, and he knocked it out of the park. Thank you so much!!

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David Eilers Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Eilers
Review:

I received prompt service. The technician explained what he would do, what my options were and when asked, he discussed my warranty so I was aware up front what to expect. He was on time, knowledgeable, respectful and quick. Word of mouth and BBB rating is how I detected you initially as my service provider and haven’t been disappointed.

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Service Provided:
Garage Door Repair

Review:

We were extremely pleased with the service from Precision. Justin was professional, knowledgable, and efficient. He replaced two garage door openers, springs, rollers and cables. We would highly recommend using Precision. Very satisfied.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very professional: everything very well explained, and got the job done fast..

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Service Provided:
Garage Door Repair

Review:

Jonathan G. did a amazing job on repairing my exiting garage door. It had come loose from the frame. The door motor was old also. Jon was very professional and knowledgeable. He explained all my options. He installed a new door motor that includes a security Camara which I absolutely love and you can download the app to set up everything from your phone, along with new rollers and springs. I'm over the moon and so happy that my garage door works like it should and looks like it should. I highly recommend Precision Overhead garage door services. Jon was so nice, kind, and thorough.

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Jonathan Guffey
Review:

David was prompt, professional, and thorough. He gave us appropriate options to repair our garage doors and completed the work very quickly!

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David Eilers Service Provided:
Garage Door Repair

Product:
Cables

Technician: David Eilers
Review:

Brian did a terrific job!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Arrived on time (actually a bit early), did a thorough assessment and presented options, did the work quickly and efficiently, and was just a flat-out pleasure to work with.

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Jonathan Guffey Service Provided:
Garage Door Repair

Technician: Jonathan Guffey
Review:

Your company could get here sooner than the others I called. The service was a new garage door opener, key pads and remotes, springs and rollers.

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Jonathan Guffey Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Technician: Jonathan Guffey
Review:

It was perfect The tech showed up on time Did the work quickly When he got to my house, they were starting the re-paving if Deerfield Road. David had to park across Deerfield and walk thru a road construction site to get to the house. His only comment was”at least I’ll get my steps today. He made the best of a bad situation. I will recommend Precision Door service to everyone.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

We chose Precision because we have experienced nothing but the best from them.

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Service Provided:
Garage Door Repair

Review:

Thee technician was very professional

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Service Provided:
Garage Door Repair

Review:

We have thoroughly enjoyed our garage doors openers these past 3 years! We only had one issue today, after 3 years, and the whole process from calling customer service to having someone come out to fix it went smoothly. Brian, our technician, did an excellent job communicating, troubleshooting our issue, and resolving the problem. We highly recommend!

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Service Provided:
Garage Door Opener Repair

Review:

Scheduled an appointment online on a Sunday. Monday morning their technician Brian was at my house. Brian called prior to the appointment to confirm and sent a picture for safety. Problem diagnosed, repair quoted and door fixed within a few hours. Thanks Precision.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Our door needed a lot of work beyond just a new opener. David was excellent in all aspects of the project - explaining the issues, explaining our options, and then doing the work thoroughly and quickly. And under very unpleasant weather conditions on top of that. Completely happy with our choice of Precision.

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David Allen Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Manager: David Allen
Review:

Justin was very polite and explaining all the problems that we had. He went over them more than once so that we totally understood. We would definitely call precision again if needed and highly recommend the company. Our Neighbor recommended your company to us.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Fantastic service from Precision ! They gave me an appointment within 2 days of my initial request and arrived with everything needed to replace an outdated and somewhat unsafe 35 + year old system. The technician, David Allen, was very knowledgeable and provided several options for the replacement. I chose a new torsion system and couldn't be more pleased. It is so quiet and came with a motion detection overhead interior light, battery backup and exterior wireless key pad as well as an interior control pad with time of day and temperature features. None of these were present on my old system. Once everything was installed, I decided to request the same replacement items on my second garage door. David was able to set up an appointment for the very next day, once again showed up on time and completed the expert install in short order. Both door projects were completely cleaned up and old equipment removed. Best home improvement service I've ever had !

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

David Eilers was courteous, professional and quick to diagnose and fix the problem. Very grateful for helping to fix the issue so seamlessly!

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David Eilers Service Provided:
Garage Door Opener Repair

Technician: David Eilers
Review:

First our response was excellent, They were my 3rd call and the others were very lax in their response and getting to me as needed. Precision came in a few hours. They even gave me follow up calls to keep me posted. Their technician was very polite and thorough with what was needed. Once we got the information we gave them the business. Once the work was finished he went back through giving me plenty of confidence the door was fixed properly. Our tech was very sharp and professional in every way. We have had homes for 50 plus years. This was the best encounter with all of the local companies. Our 5 star rating goes out to Precision. Their tech certainly earned our satisfaction and praise. We will return to Precision for any future work. Sincerely, Ken Moorhead

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

Nothing but total professionalism, Jonathan showed up on time, explain every bit of detail, gave me options explained everything to me and did an excellent job on the installation of my new Springs and rollers Etc. Would recommend this company to anyone who needs help with their garage doors. Thank you so much

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Jonathan Guffey Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Guffey
Review:

Precision was able to get me in the books in less than 12 hours. The online booking feature was very important given my door broke at 7pm. Justin's communication pre-visit was perfect. He was very courteous and explained everything in detail. He fixed the garage door in a very timely manner. His customer service is upper echelon... this is my first time using you guys and you have made a liftetime customer out of me. Thanks Justin!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Justin did an outstanding job of assessing our garage door repair needs and clearly communicating options for repair or replace. Work was done same day and of highest quality. Would recommend to anyone needing service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I am an extremely satisfied customer. Efficient and professional service. I never give five stars right after a service. Time is needed to establish longevity of the work completed. Thus, four stars instead of five.

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David Eilers Service Provided:
Garage Door Repair

Technician: David Eilers
Review:

The man who showed up worked hard. He was friendly and professional. Unfortunately two windows need replaced because they were plain glass windows. This is not what we ordered. The other four windows were what we ordered. Hopefully someone will show up soon with the two correct windows and will replace them. I can be reached at 859.462.0580. Thank you.

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Jonathan Guffey Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jonathan Guffey
Review:

Jonathan Guffey was polite and professional. He did a great job with installation and explaining the system to us.

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Jonathan Guffey Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jonathan Guffey
Review:

My name is Rice . I've seen a lot of TV ads about Precision and I checked out the website and was pleased to see that there is a Brown County location which services my area. So often companies advertise their services in our area but fail to offer service here in farm country . Therefore we are relegated to service folks that are handy men who farm or relatives with little experience. Justin was a PRO. He was very polite and patient with my many questions. He worked quickly and efficiently and cleaned up the packaging and removed the rail and motor. Many people do not have the ability to work and talk simultaneously for some reason. Justin did not waste time and is meticulous even with securing the wires from the motor in a tight, neat manner. Nothing was slipshod ; he pays attention to the details and is very articulate in his explanations. It was pleasure to do business with him . I think Precision Garage Door made a great decision in hiring and providing training ( 5 months of training!) . He's a credit to your company!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Outstanding knowledge and communication about the problem and solutions given.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Brian Hauser from Precision Overhead Garage Door Service of Cincinnati was an ultimate professional. He was prompt, let us know he was on the way and when to expect him. It was an emergency service and Brian took us through everything he found as he did a thorough inspection and then presented good, better and best options without being pushy. He repair everything and left the garage cleaner than he found it. Would absolutely recommend Precision Overhead Garage Door Service!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

This was our second time using Precision to fix our garage door. The technician (Brian Hauser) was very professional and answered all the questions we had. He did an excellent job. We are very happy and pleased with Brian and the the work he performed.

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Service Provided:
Garage Door Repair

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Cincinnati Area

(513) 878-1990

(513) 878-1990
Hamilton County

(513) 729-7644

(513) 729-7644
Clermont County

(513) 327-2027

(513) 327-2027
Butler County

(513) 836-8496

(513) 836-8496
Brown County

(937) 709-0007

(937) 709-0007
Northern Kentucky Area

(859) 359-2690

(859) 359-2690
Southeast Indiana Area

(812) 496-4822

(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042