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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1650 reviews, averaging 4.90 Stars:
Bridgetown North, OH
Forestville, OH
TL;DR: Prompt, efficient, courteous, and good value! We had an old style garage door and opener that started to intermittently freeze while opening and closing was completely beyond my ability to DIY. I was able to call in on a Sunday evening to book a service appointment for the following day. The techs David and Michael were fully transparent and courteous about their arrival times and arrived within the scheduled window. On arrival, they were attentive to my descriptions of the opener issues and asked a few diagnostic questions, then did a full inspection of the door, hardware, and opener to determine what was actually needed for a fix. They talked me through their assessments and several options based on my budget, and clearly explained what I did and didn't need to get my door safety operational again. I didn't feel oversold at any point, and appreciated the comprehensive advice I received. Once we selected a fix (keep the old door, but replace hardware and opener), they had everything needed to do the repairs immediately, and were able to finish in just a few hours. They promised a door that would sound and work like brand new, and they 100% delivered on that. I've already recommended Precision to another friend and will happily call on their techs for anything I need in the future.
- Daniel Nething
North College Hill, OH
Thank you very good Teck and fixed everthing. tks jv
- John Voss
Harrison, OH
The people on the phone and the repairman were very polite, and professional. The repairman was very informative and provided me with the costs that corresponded with the replacement parts.
- Richard Arn
Lawrenceburg, IN
Excellence service provided by the Precision Garage Door Opener representative. The representative was very knowledgeable about our garage door opener, performed a very thorough inspection, and provided me with the inspection results in a way that made it easy to understand. And most important to me was the fact he took safety very seriously! Thank you for the excellent service!
- Darryl Howe
Sayler Park, OH
David Eilers exceeded my expectations. He was polite, competent, confident and courteous. He was professional and explained the problem. He got right to work and corrected the problem in such a quick time. Safety first is a high priority for this company. They sent a text with the name and picture of the technician that was coming to my house. I’m very impressed with such high level of service he provided. Thank you so much for a great experience. Congratulations on having such an amazing employee.
- ALFREDO rivera
Independence, KY
Great service provided by David. He was informative and helped tremendously with our garage door. Will recommend Precision to anyone inquiring about service done to their garage doors
- Tassidy Brooks
Withamsville, OH
A GREAT job.
- Michael Forbes
Product:
Walnut Hills, OH
The work was explained clearly and finished quickly. Justin was prompt (even early!) and was able to fix the problem with no hassle.
- Betsy Ross
Product:
Withamsville, OH
The response time was fast and the Technician who arrived for the initial analysis / quote was very informative. Once we agreed to the terms for the garage door we wanted, they didn’t waste and time as the door was ordered right away, which arrived a few weeks later. I was contacted right away to schedule the install and it didn’t take long for the installation to be completed, which looks great and I am totally satisfied. The door comes with a great service guarantee / warranty and so far the customer service has been excellent. I highly recommend Precision Door.
- Jeff Connor
Erlanger, KY
Dave and Chris did a very good job Thanks
- Terry Lunn
Withamsville, OH
Quick in, quick out. Quiet door.
- John Sims
California, KY
We want to give a BIG shout out to Jonathan. He called before coming, arrived on time. He gave options and solutions to our garage door issue with no pressure to purchase. He had everything with him to complete the job at the time. When he called, he said he was going to stop and get something cold to drink, like water, Gatorade and even asked if we would like something.
- Marcia Cox
White Oak, OH
Set up online appointment.for a Mon.I called on Sat.to ask a question.They had a canceled appointment and sent a man out within the hour.Brian was very courteous and explained every bit of his work.He also helped me set my new codes on my remotes.Great job by Brian and helped me big time by coming out on Sat.10 out of 10
- Greg King
Withamsville, OH
Very professional. Did a great job on our garage door.
- George Swanson
Bridgetown North, OH
BBB rating, commercials, seeing vehicles around the area.
- Greg Schmidt
Product:
Highland Heights, KY
Brian was very knowledgeable, explained things clearly and very courteous. He did a complete inspection and then explained my options. Job well done!
- Virginia Jump
Product:
Fort Mitchell, KY
This was a very positive experience for me from start to finish. Brian was extremely polite, effective, and efficient! He informed me of all he was doing and got my input where needed. He arrived on time and installed my garage door flawlessly! I highly recommend this company and particularly Brian for his professionalism and effectiveness! Thank you from this happy customer!
- Randy Siler
Product:
Harrison, OH
Jonathan did a fantastic job on our garage door..!! He explained everything he did and left the place clean.. and working.. Thank you again Jonathan Guffey !! Pat and Deb Hogan…
- Charles Patrick Hogan
Cincinnati, OH
Very quick response, super professional, seems like they did great work!
- Dan Polifka
Loveland, OH
Absolutely amazing!! So incredibly grateful to Justin for fixing our completely off-kilter garage door! He was professional, personable, and knowledgeable - loved that he presented different options and took the time to explain everything. He was both thorough and efficient and was able to fix our garage door the same day which was extremely impressive with how damaged it was. Will absolutely recommend this group to everyone!
- Kiersten B
Product:
Goshen, OH
As usual your repairman was great, courteous knew what he was doing got us operational. Really appreciate your companies willingness to honor your product. Will use you in the future for more projects. Recommend you to everyone who mentions garage door needs. God Bless Pastor Danny
- Danny Stringer
Norwood, OH
Justin did a great job diagnosing the problems with my garage door opener, presenting me with options, and building a new system. My garage door works better than before now.
- Adam Aurisano
Product:
Lawrenceburg, IN
Justin was very professional, through, courteous and a great technician. Very pleased with his customer service and knowledge.
- Shirley G
Product:
Dry Ridge, OH
Best in the business. Fast, knowledgeable, and professional
- Jeanne Pearson
Florence, KY
Justin our repair man was excellent. He was professional, extremely knowledgeable and provided us options on the repairs for our garage door. We did not feel pressured and the service performed was fantastic. We highly recommend Precision Garage Door.
- Paul Hess
Product:
Hebron, KY
A $30 charge for credit card processing? Seriously? Just find a way include that in the price or absorb it as a cost of doing business.
- Chip Wright
Cincinnati, OH
Very professional quick service.
- Richard Molnar
Northgate, OH
David was professional, clean attire, courteous, friendly and explained everything he was doing - A DEFINITE 5 OUT OF 5 - I would have given him a higher score IF it was available !!!!! I will DEFINITELY be requesting only him for any & all future work. He is assuredly a great asset to your company image !!!!!
- Daryl Stath
Anderson Township, OH
Justin was very professional and helpful. He helped me understand the way the door worked and what might be causing my problem. I chose not to replace anything since right now the door is working. I’ll wait and see if the problem persists. Thanks to Precision for coming out so promptly.
- Charlotte Thomas
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
David was the Service Tech that came to my house. He called about 30 minutes ahead of time, so I knew when to expect him. I also received a text with his name and picture, so I knew who to look for. He was very professional and thorough. Told me what he was going to do regarding inspection. After inspection, he talked with me and let me know what he found. He showed me what was broken and told me what needed to be done. He gave me three options of what he could do to resolve our issues with the door. No pressure from him as to which option I should choose. When I told him which option, he stayed and made the repairs right then. I ended up needing a new garage door opener, sensors, Key pad, and springs. Would highly recommend.
- Patty Sz