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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 2230 reviews, averaging 4.89 Stars:










North Bend, OH

Product:
Technician: Christopher Woods





Montgomery, OH
We had issue with our garage door. Precision was abel to come out that day. Brandon was able to fix our garage that day. Thanks for the quick service.
- Gary Hayes

Product:
Technician: Jonathan Guffey





Ludlow, KY
Justin was great, very knowledgeable and explained everything to me so I could make the best decision for me.
- Kelsey





Montgomery, OH
Installer was friending, knowledgeable, and professional
- Robert Hageman

Product:
Manager: David Allen





Anderson Township, OH
We so appreciate the great care we were provided! They are incredibly easy to work and to book with. They worked with our schedule and to fit in as quickly as possible. Our tech, Chris, did an excellent job with clear communication and providing us all the possible options to best assist us with our doors most recently. We are really happy that we get the opportunity to work with them and appreciate the care they provide.
- Pam Hysinger





Mount Healthy, OH
The service was excellent and I want to give special high marks to your technician Seth who was polite, professional and thorough in identifying the problem and efficient in resolving it. Thank you again. You’ve earned a loyal customer
- CJ





Loveland, OH
Did an excellent job and very thorough,
- Doug Moloney





White Oak, OH
Job done great and on time. Thank you so much for your service.
- Sep Mir





Fort Thomas, KY
Called ahead and came when they said they would. Solved the problem. Jonathan was courteous and professional. BBB rated how give confidence.
- Diana Mc

Product:
Technician: Jonathan Guffey





Withamsville, OH
Wonderful experience, first company I called with great reviews that could come out the quickest. Very friendly and professional service. We were given many options to choose from with the repairs that were needed. Once our new motors were installed we were walked through the set up process with both doors, keyless entry pads and the app on our phones. Dave also programmed our cars with the new remotes. Just an awesome experience all around.
- Mary Brune

Product:
Manager: David Allen





Rabbit Hash, KY
Easy scheduling, and great communication the day of service about delays and arrival. The technician, Justin, was wonderful to work with and really seems to enjoy his job! The install was quick and efficiently done. I’m really enjoying my new Liftmaster garage opener. I would highly recommend Precision for your garage door needs!
- Melissa

Product:
Technician: Justin Napierala





Anderson Township, OH
I chose to make an appt with Precision due to 1. Facebook ad and 2. reading reviews. I was not disappointed. My garage door opener was opening but not closing. As soon as David Eilers from Precision showed up....true story...the remote worked! Open and close! The man is a magical unicorn. Gladly paid the service call for all over inspection. I will ALWAYS call Precision based on my encounter today! Thank you, David!
- Teresa Davis





Independence, KY
We got to work with Justin on purchase and a service call. He is wonderful. Great company.
- Erin Cotner





Bridgetown North, OH
Everything was fine. John than was great.
- Tom Perrino





Deer Park, OH
Great service! David E was awesome.
- C. A.





Blue Ash, OH
David was very polite and professional. I appreciate how thoroughly he explained what the problem was. Excellent customer service.
- Michael Wolfe





New Richmond, OH
Everyone was very polite and on time. Finished the big job in one day. Looks great.
- Steve Puckett





Butler, KY
Brandon was a very kind, honest, person without any pressure... he made sure we understood the product and wanted what we bought, and so far, it is a great improvement on what we had... we would recommend him to anyone that needs help with a garage door, or opener system... We enjoyed having him as our salesperson and installer also... also enjoyed learning about his family ... He should be a great plus to your business... We had many things repaired/ replaced, but could not find a way to make that known on your review... Jesse and Kay Henderson
- Jesse Henderson





Anderson Township, OH
Great service! Timely, clear communications; responsive and prompt arrival; efficient resolution; courteous and professional throughout. I wish all companies were like this!
- Terry Mcfadden





Mount Healthy, OH
The service technician Justin was great and did an awesome job on the repair
- Eve Mcclure





White Oak, OH
David E. Did a great job getting my door up and running. I tried to fix it myself and wasn't up to the task. He didn't sugar coat the issues while being very polite and honest. I am so glad I called!
- Casey Knarr





Williamsburg, OH
Very professional, good job
- Matthew Nadzam

Product:
Technician: Justin Napierala





Florence, KY
Excellent service very professional
- Paul Walton

Product:
Technician: Christopher Woods





Burlington, KY
Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.
- Cole Magyar





Florence, KY
Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.
- Corin Jump

Product:
Technician: Justin Napierala





Florence, KY
I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.
- Suzanne Meither

Product:
Technician: Justin Napierala





Norwood, OH
I was very pleased with the two techs that were sent out. explained everything and did the work in a neat and timely manner.
- Len





Reading, OH
Our first time using Precision. What a great experience! Easy appointment setting for a next day visit and confirmation every step of the way. Jonathan is a professional who takes pride in being thorough and doing it right. He did his evaluation of our door repair needs and provided “Good, Better, Best” options to allow flexibility. He got to work and didn’t quit until the job was finished (despite the blazing hot temps). Precision is truly focused on customer service which is awesome to these days.
- Douglas Vollette

Product:
Technician: Jonathan Guffey





Alexandria, KY
Wonderful service. Very professional.
- Julie Murray





Fort Mitchell, KY
Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.
- Alex
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Chris gave the best customer service I've ever experienced. I highly recommend.
- Dan M