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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1885 reviews, averaging 4.89 Stars:
Harrison, OH
Product:
Technician: David Eilers
Cincinnati, OH
Jonathan was top notch. Explained everything in terms I could understand, gave several options and made the repair very quickly. Highly recommend.
- Kimberly Jones
Product:
Mount Healthy, OH
Technician Justin was on time, polite, informative, and efficient. Justin explained his diagnosis and process in plain English, so that anyone could understand. He was quick to find the problems with my doors, and speedy in his repairs. Before Justin arrived, I had one door that was barely working, and another door that didn't work at all. When Justin left, both doors worked perfectly. I would recommend Justin and Precision to anyone. My highest rating.
- Lane Cohen
Milford, OH
Had an issue on a Saturday afternoon and called Precision, as it is a well known name in the business around town. Anthony Gilbert was our service rep and here was here about 2 hours after our call. He did a great job analyzing the issue and we settled on what needed to be done. He also stayed until everything worked perfectly and worked the way he would want his garage door to work. Great service overall!
- Jan Olsson
Product:
Bridgetown North, OH
I made the appointment online and your person was so nice. He called me to let me know when he was coming. Our issue was a broken coil as it has happened in the past. Also, when we tried to connect it, the garage would only go up about 4 feet. The technician advised that while the coil is indeed broken, they look at the motor, coil, and rollers to make sure everything is running correctly. I advised i called their competitor (AE Door) and the quoted approximately $450 to fix. That said, I realize they didn't look at it. When the technician completed his review, he gave me three options. First just fixing the coil (1,100); second, coil and rollers (1,600); and new motor (3,100), I asked why so expensive and was told the rollers had maybe one year so we went with the second option. It was very clear that the technician kept telling us all the bad things that will happen if we don't go with option 3. I asked if we went with option 2, would it be ok and he assured that we would be good as the current motor was fine. After about 45 minutes, he finished and said he wanted me to go out as i would push the button and he would look at it. I pushed the button and it seemed to be working then it stopped at the four foot mark. I was not happy as the technician looked at me and said "well you bought a manual garage." I said that isnt what i called you for. Then he did apologize and said he must have missed something on the motor and pointed his flashlight and said he saw something that looked worn on the motor. We were in the exact same position that we were before we started but with new coils and a rollers for as he said it "a manual garage door opener." I did advise had i known this i would not have had him do anything as i had told him that i had a family member that could install an all new garage. At this point, we were $1,600 in so had no choice but to get a whole new system. He apologized again and said would see if he can give me a coupon. My cost went from $3,100 to $3,050.
- Mel Rodriguez
Fort Thomas, KY
Service came from my call to overhead door service that I called. David was a good service person and got a new ordered garage door for us ordered today. Friendly nice person. Jane H.
- Jane Hlad
Norwood, OH
Being recently widowed, I was so relieved to find your sticker on the garage door when something started beeping. Your technician Justin was prompt and expert and kind.
- Richard Thomas
Highland Heights, KY
Justin was great! Had the door up and running again in no time.
- Curt Wickelhaus
Reading, OH
Precision Garage door (and install technician David E) was terrific. They fit me in the same day I called, did a comprehensive inspection of my system, identified a variety of items that needed to be repaired/replaced, and got it done that afternoon. The install was quick & professional my door is now working properly again. Well done.
- Ken Edelman
White Oak, OH
Christopher Woods was very polite with full knowledge of the different kinds of motors that your company offers. Completed in a timely manner and explained fully. I was very happy with Chris.
- Donna Sue Merrill
Product:
Technician: Christopher Woods
White Oak, OH
Excellent work!
- Susan Thomas
Groesbeck, OH
Appreciated so much your quick response. The problem was solved by your efficient and courteous technician, Christopher Woods. I will certainly call you in the future if I need maintenance on my garage door. JoAnn Sanders
- JoAnn Sanders
Georgetown, OH
He was on time, Did a great job. Done quickly and efficiently. I would heartedly recommend your company and specifically Mr. Eilers.
- Kenneth Zuk
Covedale, OH
Jonathan is honest, professional and efficient.
- Linda Campbell
Product:
Technician: Jonathan Guffey
West Harrison, IN
Justin and David did an awesome job installing our new door openers. Justin took the time to explain the dangers of what we had and how he wanted everything to be safe for us. Excellent customer service, very polite gentlemen.
- Lori Palomino
Product:
Technician: Justin Napierala
White Oak, OH
Justin provided excellent explanations of what was wrong with my garage door, places where I could see the damage, and options on how to fix it. He was extremely polite and helpful.
- Mary Anderson
Groesbeck, OH
Very professional and timely.
- Mark Torbeck
Product:
Covington, KY
Excellent job! The technician was friendly and extremely knowledgeable in replacing my garage door opener. He responded and completed the job quickly. Great company!
- Shannon Herold
Product:
Technician: Jonathan Guffey
White Oak, OH
We were very impressed by the professionalism and expertise that were demonstrated during this job. We completed an online inquiry, after a quick google search indicated rave reviews for Precision, and received service the same day. Chris, our assigned technician, called to make sure that the time frame chosen worked for us, let us know his estimated arrival, and sent us a bio with a picture so that we knew who to expect. He worked quickly and efficiently, making sure we understood all of our options and felt comfortable with the process. We went from having zero working garage doors to two working doors with updated systems and features within a matter of a few hours. Chris made sure to walk us through all the ins and outs of our new system before leaving and left his work space cleaner than when he arrived. We can’t recommend this company enough!
- Claire Flum
Norwood, OH
Anthony was awesome ! I would highly recommend him and your company. Thank you for your prompt service and meeting all my needs with this install . Sincerely, Tonya Byrd
- Tonya Byrd
Cleves, OH
My technician, David came to repair my garage door. He was professional, courteous, friendly and knowledgeable. He diagnosed the problem and made me aware of safety concerns. He gave me options on cost effective ways to resolve my garage door problems. I especially liked that my problem was fixed the same day. I highly recommend David Eilers.
- Helen Myers
Dry Run, OH
Anthony Gilbert did an excellent repair / parts were on the truck/ area was returned to normal where he worked . He was efficient and explained all my options Great repair
- Nick Grisak
Product:
Deer Park, OH
Good service, friendly and fast.
- David Toombs
Product:
Montgomery, OH
Precision Garage Door was World-Class from the start. It is clear from the web site that the customer is of prime importance- booking an appointment is surprisingly easy. The actual service was amazing- David was meticulous in his assessment and communication of the repairs needed. In less than three hours, he brought the system to "like-new" condition by installing new springs, rail, and motor and replacing broken hinges. We could not be happier with Precision's services, and highly recommend them.
- Peter Eller
Montgomery, OH
What a wonderful, professional experience. Justin explained every aspect of the problem, different options to choose. The work was done correctly and in a timely manner. I would highly recommend this company.
- Debra Hickey
Deer Park, OH
Job was done well but I felt like I was trying to be sold more than I needed. I had to make the same repair a few years ago before I had a new door installed and it was a couple hundred dollars less so I don’t know if it is inflation or something else. At least I can get my cars out!!!
- Melissa Kershner
Loveland, OH
Very prompt excellent service. Our technician, David, clearly explained every step of the process, and discussed all our options. He was kind and patient and showed us exactly what he did.
- Richard Densmore
Taylor Mill, KY
Precision was recommended to me by a friend whose opinion I value highly.
- Mary Peale
Florence, KY
Jonathan showed up earlier than scheduled after calling to confirm it was ok. He was professional and pleasant. He explained everything he did and would do. He walked me through everything for my understanding before he left. Super efficient and easy to work with.
- Angie Chipman
Product:
Technician: Jonathan Guffey
Loveland, OH
We needed service as soon as possible and called the 24 hour line. Arrangements were made easily. David came at the agreed upon time, evaluated the problem efficiently and fixed it. He had the parts readily available on his truck to replace the broken ones. We will use them again.
- Mike Thierauf
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Wow, what a fantastic repair/installation job completed today by David @ Precision Garage Door Service. He was on time, professional & knowledgeable about my project needs. After his inspection of my garage door issue, he was extremely supportive & helpful in making sure I understood the problem. He then gave a thorough step by step explanation, of the options available to me, in order to make a decision that was best for my situation, including various costs & safety concerns. I highly recommend Precision Garage Door Service & will use them again in the future if needed. What a great company with great employees.
- Karl Robinson