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Justin Napierala
Average: 4.88 stars
Justin Napierala's Bio:
Justin is native to Ohio. He loves spending time in his woodshop and with his family. He also loves being outdoors, especially fishing. Big or small door, Justin is your guy!
Burlington, KY
Florence, KY
Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.
- Corin Jump
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Florence, KY
I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.
- Suzanne Meither
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Fort Mitchell, KY
Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.
- Alex
Silverton, OH
Precision Door is the best. Justin answered all our questions, gave us options, and fixed our door.
- Barb Thomson
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Alexandria, KY
I was glad that Precision Door was local. The friendly Technician Justin Napierala called ahead to announce his time of arrival, and then did a great professional job with his explanations and installation. He finished in the time frame promised, and the new opener and new parts are working together perfectly. Five stars.
- Tom Anstead
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Batavia, OH
Justin N. was very professional. He explained his findings and recommendations in great detail which allowed me to make an informed decision. He did a wonderful job repairing my door.
- Darlene Ghuniem
Covedale, OH
Great service and quick Justin was awesome one of best customer service tech have dealt with.
- Shawn Becknell
Newport, KY
Justin and Seth just left my home and I couldn't be happier the service they provided today. Top notch. Justin was informative, friendly and thorough. I wouldn't hesitate to use Precision again and would recommend you to anyone. Thank you.
- Jason Embry
Camp Dennison, OH
Justin did an outstanding job repairing my garage door. He was professional, thorough, and took the time to explain the pros and cons of the repair options. He came fully prepared with everything he needed and completed the job efficiently and correctly. Highly recommend!
- Scott Farmer
Brooksville, KY
Justin was great! He explained everything he was going to do, then did a great job. Then cleaned up afterwards, asked if I had any questions. Very friendly and polite.
- Jerry Combess
Deer Park, OH
Precision gave me a same-day appointment and even came earlier than expected to help with my garage door issue. Justin answered my questions honestly, gave a thorough inspection with great explanations of the problems, and provided me with a reasonable solution. I will definitely rely on them again. Thanks!
- Kate
Sayler Park, OH
Justin was great! We called to have our garage checked out because it was getting too loud. He found some pretty serious issues from the installation and was able to get them fixed same day.
- Ben Hart
Harrison, OH
Justin was on time, friendly, professional, and very thorough. He was willing to let me watch as he triaged the issue As he fixed our “racked” garage door, and answered all of my questions. It was an educational experience for me as well as paying for a service. Well done, Justin!
- Jay Edgren
Amelia, OH
I booked an appointment online and was seen the same day. Justin was professional and explained all my repair options. Highly recommend Justin and Precision Garage Door Service.
- Janelle Holden
Reading, OH
Justin was courteous and respectful. He went through the entire process of what was wrong and what needed to be done. Safety was a top priority of his. After installation, he explained what he did. Justin did a great job.
- DT
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Alexandria, KY
Justin was one of the friendliest and most knowledgeable people I've had work on my home in a very long time, it shows me that the company he works for must be doing something right and I appreciate that
- David Fuhrman
Montgomery, OH
Justin was great. Told me he had to stop for gas before coming and asked if he could pick me up anything. Very friendly, nice and clear in what was going on. Walked me through everything and gave multiple options on how to proceed and wasn’t pushy. Work was timely and worked great when done. If ever needed would love to have him back out.
- Tyler Idoine
Mount Healthy, OH
The service was great and Justin did an amazing explaining what was wrong and what he can do to fix the problem. Bonus that he was able to come earlier than the scheduled time!
- Myra Freed
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Independence, KY
Tech was very informative, professional and quick. Got me back up and running within an hour. Will definitely use Precision Door again!
- Greg Adams
Harrison, OH
Justin was very knowledgeable about my door problem . He answered all of my questions. I saw your co. name on T V and on-line, More than I wanted to spend but it needed to be done. NOW WORRY FREE AT MY AGE. Thanks Gene H. Harrison Oh.
- Gene Harshbarger
Milan, IN
Justin was extremely knowledgeable and efficient. He was upfront about the condition of our garage doors and provided multiple options for repairs/upgrades. We will definitely rely on Precision for all of our garage door needs in the future!
- Shelby Nelson
Amelia, OH
Couldn’t ask for a better experience overall. I booked this and someone was out to fix my garage door in less than 48 hours. The quality of what was installed is top notch. And Justin was extremely friendly and helpful. I would highly recommend to anyone needing work done on their garage door.
- Jonathan Walker
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Anderson Township, OH
This was my second visit with Justin Napierala. The first was when he came during the winter when it was below freezing and stayed until the job was completed. He was so professional at that time and also this time. He walked thru his process of what he was doing with me and explained in a manner that I would understand. The issue was resolved in a short time and he also explained what to do in the event it happened again. In the future if I ever need to call for help, I will definitely ask for Justin. This is a name I will never forget. If all of the service staff are like Justin, You can never go wrong with Precision Door. GOOD JOB JUSTIN.
- Laurel Jones
Independence, KY
Justin provided a very in-depth functionality and needs review of my garage doors and opening systems. He installed the parts needed to ensure effective operation. Highly recommend Precision Door and Justin! Ralph, 25 April, 2025
- Ralph Dudley
Dry Run, OH
Excellent service and knowledgeable.
- Chris W
White Oak, OH
Justin was very professional and informative.
- Stephen Wilson
Anderson Township, OH
I just wanna commend Justin. Justin was prompt. His work was impeccable. He explained everything gave me some options for what he would be doing, and the service was done efficiently and quickly.
- Carol Rauch
Amelia, OH
Justin N. Did a great job of inspecting and explaining the work that is recommended. He diligently worked and was done faster than expected but did quality work and explained everything he did and recommended things watch for and lubricate.
- Michael Bravender
Northgate, OH
I found Precision Overhead Door locally through Google and read the great reviews, which swayed my decision to go with this company. The technician Justin was great and made sure to explain very well in detail what he would recommend and why. It was no pressure going with the option we chose. Justin was fast and accurate and very professional. The price was great in the end and my garage door is fixed and working nice.
- Chelsey Eifert
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.
- Cole Magyar