Garage Door Repair in Cincinnati Area - Page 47

S Wahler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door opener system was not working properly. I went online and searched companies and called Precision. I was able to get an appointment within a couple of days. I was called back several times as reminder for the appointment and Chris, the technician, called a couple of times to keep me informed as to his arrival from his previous job. It was late Friday night, but he assured me he would arrive to troubleshoot the problem. He came and diagnosed the issue. He spent time with me going over the possible solutions and questions I had. He emailed the entire set of estimates for me to consider. He was courteous, polite, helpful. I paid the service charge and was reminded that if I choose Precision to install a new garage door opener system, that the fee would be applied to the cost of the installation. I was pleased with the service call and I will determine which system would be best for our garage door. I was happy with this initial consultation service call.

Paul Hardison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was great. Polite and efficient is always appreciated.

sandy hess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service technician, David Eilers, was excellent. He was prompt and very thorough with his inspection. He was very professional which I appreciated. I will definitely continue to use Precision Door for all our garage door needs.

Daniel Houston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony came and did an excellent job He was able to evaluate all the issues we were having and make specifc recommendations for repair. All the repairs were done while he was there and we were walked through the new options . It couldn’t have been more efficient.

Wayne Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I ended up needing a new opener and Jonathan G. was very efficient with the install. He worked the whole time he was here and cleaned up everything. Not only all of that, but they were quick about getting someone out to my house, and it's nice that they send you a message with your technicians picture and a little about them so you know who exactly is coming to your house.

Jason H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door broke Thanksgiving night. No way I was getting that fixed anytime soon, right? Wrong! Precision made it so easy to schedule online. Tech David A. called the following morning to confirm. He showed on time and after an assessment, explained what went wrong, even showing me the issues. He continued with the pros and cons of the equipment I had and offered multiple options for me to fix. Pleasant and knowledgeable. Great experience. Never using anyone else but Precision!

Isabelle T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been so helpful since we moved into our home 5 years ago and they are always our go to garage door company! They are always so helpful and informative!

Marty Geiser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin did a thorough examine of my old door and quickly determined what needed to be done. He then carefully explained my options. After I chose what should be done, he quickly fixed all the problems and patiently helped me program the remotes.

Tom Perrino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was exceptional. Called so he could come earlier since he had cancellation. Fixed problem asap. Thx

Camille Saleh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Justin was prompt, Very professional, on time . Loved that I knew who was coming to My home when he was on his way. Did the job quick and I went about my day. I have recommended this company to many of my family and friends and the once who used them feel the same. HIGHLY RECOMMENDED!

Robert Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin called before he came, was on time, spent time with me explaining what he found and options to repair, and executed the repair we agreed to. The door sounds great now. Very happy with him and the service performed.

Frank Trascritti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was amazing!

Ralph Walters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man that came out was very nice answered any questions I asked him, He did a very good job and before he left cleaned up and showed me how it all worked. A 1 service

Jeff Fulmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was very efficient. They assessed by old garage door was no longer working. Installed a new opener with remote and keypad. Very satisfied with their service.

Joseph Heim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jon Guffey did a very professional repair on our garage door. I opted to replace all worn parts and now the door operates quieter and smoother. Also got a 5 year warranty. Very satisfied with the work done. Jon was very polite and answered all my questions. He also gave me several options. Very low pressure in what to purchase.

Spencer Hyde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door spring was broken. They came out and replaced all the consumable hardware quickly the same day. Great service.

James Stump

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan Guffey completed a spring repair service earlier today. He was knowledgeable, professional and very personable. He completed the service quickly after thoroughly explaining my service options. Precision answered my call at the end of the business day, the day before Thanksgiving and was able to schedule my service for first thing Friday morning. Outstanding customer service!!

Karla Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David did an outstanding job! He replaced my 27 year old Genie with a new Lift Master along with springs and rollers. He was quick and efficient. He also installed a wall mounted switch, a new keypad outside and got my Homelink set up. I was shocked to hear everything would be taken care of on the same day. David was very friendly and professional. I highly recommend using Precision.

Christina May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, thorough and fast service. We couldn’t be happier. Glad we chose Precision Overhead Garage. Would highly recommend.

Eric Frolicher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found them on Google recommended. Dave went through the checklist of what was wrong gave four options to choose one. Was no pressure to select any of them. Chose the one that was best for me. Did the work in a timely fashion and actually got more than what I thought I was going to get. Would not have a problem recommending them.

Mike Stohler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I made a mistake by calling you. Your $1,500 scam didn't work. I had a sagging chain that needed to be fixed. Your guy spent an hour taking everything apart before telling me it would cost $1,500 to fix the problem without ever telling me about the chain. Another company came, the guy looked at it, told me the problem and cost and was gone in less than 30 minutes. Cost less than 1/5 of your quote. So, I am out $145 which I paid you for the scam. I will be calling the Better Business Bureau about the scam and then posting my review on Facebook to my 1,000+ friends. I will await your call to refund my money before I take action.

Kristine Meyers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He’s a lovely person. Hard working, professional, and works on weekends. I will continue to hire him in the future! Thank you for helping me.

Kristine Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and professional service. David inspected all the parts, have me a fair assessment of what needed to be replaced and worked quickly to repair our door. Thanks David!

Chad Coley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great communication and service!

Ryan Koster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony stopped by less than two hours after making an appointment. He called when he was on his way, and he was polite and professional. He performed a thorough inspection of my garage doors and made proactive recommendations, but he did not pressure me into anything. I'm very happy with the service I received.

Tiffany L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin came to our new house to inspect our garage doors. He was knowledgable and walked us through what needed to be done. I highly recommend Precision and Justin because they gave me a peace of mind about our garage and our new home

Steven Lince

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent from start to finish. David was extremely helpful and knowledgeable and answered our questions about the entire process of removing an old heavy door, installing new insulated one and opener. Older house with garage under back of house with limited access and headroom he explained the options and recommendations were exactly what we needed. Great communication when new door was ready to set up install. Justin arrived on time and fully prepared. Quietly and efficiently completed all the complex removal and installation. Spent time explaining the new equipment and operation and answered our questions completely. We could not be happier with how this all turned out the new door and opener work perfectly, garage is so much warmer with the sealed and insulated panels. Looks beautiful thank you all for the professional service.

Terry Killen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David inspected our garage doors and advised me of options I could use He was very professional and completed repairs in a timely manner

Don Maddox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your employee, Justin, is a great employee and represents your company so well. He asked me a lot of questions before he started about the problem and really listened so he understood what was needed. He was so very patient, kind, and understanding to the young woman on the phone and me when we were troubleshooting an IT type issue. He was very engaged and just made me feel like my problem was not unimportant and had his full attention. Justin should get a raise or bonus for all the work he had to do this morning on my opener and with having to contend with my dogs and my stupidity. He is a great guy! Justin’s parents and his boss should be so proud of the wonderful young man they have raised. I love this company and have been with them since 2011 and would never use any one else. They have a great staff, great product, and coverage for their products. They are quick to respond when other companies I have called are days to weeks out for service.

Aaron Statt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed a garage door repair fast and Precision was there the next day! Justin was amazing. He was professional and courteous. Justin described the inspection and recommendations thoroughly. We could not have been more pleased with the end result. Thank you Justin and Precision!