Read what people are saying
about Precision Garage Door

Everything about the experience with Precision was excellent. Had to replace my garage door opener. The young man that install it, did an excellent job.

- Gary Long

Goggled it.

- Kathy Emmons

Brian Payne was excellent! He walked me through the different options and made sure we got exactly what we wanted. Brian installed the new unit and made sure we understood how it worked and also that added that it had app. Brian was also very professional and courteous and would recommend Precision Door service to anyone!

- Collin June

I saw them in the phone book & have had them out. I have been so pleased with there service. I wish I had heard about them sooner then I did.

- Sharon Cortright

Brian did good work. Replaced spring, cables and hubs. Precision should be proud to have him on their team. Repeat customer.

- Ervin Wuest

As we sat quietly reading in our living room on 10/6/2020, my wife and I heard an explosion and found the cable had snapped on our garage door, right beneath our feet. We were unable to reach our previous service who were closed, and finally left a message on their website to call us urgently. We googled for help and saw Precision. We read the good reviews and since they were the only service still taking calls, we contacted them. April answered and immediately understood our issues. She stayed on the line until she was able to schedule a repairman to come out the next morning. Brett arrived punctually and examined the door. He found the parts used to repair it previously were “used” and the cable was not sturdy enough to handle our double garage door. Brett wrote three estimates which we all discussed in detail. He neither rushed us to a decision, nor did he push us to buy something we did not need. We made our decision and in no time at all, Brett had the door working again with stronger, sturdier parts. He wrote a detailed report on the issue which included photos of the bad parts. We are delighted with the service we received from April and from Brett, and we hope that Brett becomes the go-to guy for our area of Hidden Valley Lake in Lawrenceburg, Indiana. We were impressed by his professionalism, his respect for our house, and even for our dog, Daisy, who belatedly wandered in to give him a woof. Customer service has always been more important to us than price, and Precision did a 5-star job on both. Between April and Brett, we are completely satisfied with Precision, and, more importantly, we feel safer. By the way, our previous service finally called a week later to see if we needed them.

- Wayne Kratochvil

Nice review of the condition of the door and its operation performed. Brett was knowledgeable. He explained the problems that were preventing the door from performing at its best; Made good, better, best recommendations. A few parts were replaced and all seems well. Just a matter of seeing how the parts last over time. I am confident everything will be great. Brett also deserves a 5 start.

- Don Parsons

I had Brent as my technician, and he is the reason I actually made the purchase right away. He was very personable, professional, and after speaking with him, I decided that even though your company was not the less expensive, actually you were considerably more than the other quotes I received, but Brent was so nice to deal with, I felt at ease and felt that your company would be easy to work with. I appreciate that in today's climate.

- Ethel Hall

Our garage door stopped working at an inopportune time. I called the night it went out and Brent came out the next morning. He was great told us the problem and gave us the options to put money into it or get a new opener. Weighing it out we decided to get the new opener. He was able to install it that day and didn’t take long for him to install. He showed us how to use it and put the app on the phone as well. Her was extremely personable and very knowledgeable and professional. I could not have been more happier with him or the service of work he provide. You have a great employee working for you and representing you. Thank you so much again!!

- Danielle Ewald

Excellent Customer Service. I received a text msg immediately after my phone call with the technicians name and photo. This made me feel very safe. The Technician was professional and very helpful. I would recommend this company to my family and friends

- Vernell Parker

Guys did a great job!! Explained everything they did. ????????

- Mark Osika

Brett did an outstanding job. He was very knowledgeable about garage door operation and took time to answer any questions I had. You are very bless to have an employee like Brett.

- Ken Jung

Jake did a great job! Price was a major factor initially but Jake’s approach was great.

- Jason Rich

Have had good experiences with the team previously. Brett worked through the issues with me and came up with a great solution.

- David Holmes

Service Call was all you would want it to be. I received three phone calls letting me know the status of the appointment. The repairman was courteous, friendly, and solved the garage door problem in under two minutes. Can't ask for anything more.

- Bob Herring

Had great reviews and didn't disappoint.

- Ryan Findley

Called and got an appointment for the next day. The installer actually called and said he could arrive an hour early. No problem for me. Jake arrived and explained what was needed for my door repair so that I fully understood. The repairs were made as explained and then Jake lubricated all moving parts at no extra charge. Thanks, Jake.

- Norman Steinhilber

Brian did a great job identifying the problem and correcting it quickly. He was courteous, neat and efficient, and thoroughly answered all my questions. I was glad to have my garage door repaired quickly.

- Richard Ryan

I've used Precision Overhead Garage Door twice now, and they have become my "go to" company for anything related to garage doors. Very profession service, and great to do business with.

- Garry McGee

Excellent service..

- Johnny Bell

will try to find some one cheaper next time

- Tim Frohlich

Jake was just a great person to work with.very professional in his work.

- dave wildeboer

5stars. We had a battery that needed replaced and he also recommended changing the wheels on the garage door. He was very personable and professional and we appreciated his work very much.

- Sharon & Phil Hickerson

My new garage door opener is up and working! The service provided by Jake was 5 stars ... he was Friendly, on-time, informative and efficient! I would highly recommend their services!

- Lisa Robinett

Very knowledgeable of the products,answered all my questions and no pressure sales tactics it was a pleasant transaction

- Gary Hebel

Jake was great. We talked about everything but garage doors!He gave me a couple of options on what he could do to repair the broken springs on the garage door. He was courteous, very talkative and informative. I enjoyed the time he was here. Jake did a great job on the door and even went out of his way to correct a couple of other issues he noticed at no charge. I appreciate his timely arrival and would recommend him highly. I found out we have a lot in common. It truly is a small world. Call Jake if you need repairs.

- Dean Fookes

Garage door was not functioning properly, and the Precision team was very thorough in determining the problem and successfully repairing a sensor issue. They evaluated all areas of the door, and we decided to replace the rollers which were very worn and not functioning properly. Very thorough and efficient work performed, and will definitely use in the future.

- Lisa Saunier

Our garage door opener was not allowing the door to stay closed. I contacted Precision Saturday afternoon and Brett was out on Monday. The issue was a bad logic board in the old opener. I could see where the board was burnt - so I had a new opener installed. Brett explained my options; I chose a new opener. After the new unit was installed; Brett explained all the features - tuned up the garage door; explained how to maintained the door n the future and cleaned up the area. I was very pleased with the job Brett and Precision did and would recommend them very highly

- Dennis Hays

My technician was Brett Sackenheim and he could not have been a bigger help. Our entire opening system went out because the garage door was too heavy to function on the old system prior owners installed, Brett walked me through what could be done to replace it all and how much and once he did all that he stayed to install same day. From showing up to assess the problem all the way through installing every part except the door was an under 3 hour process. Highly recommend his service

- Zach Connor

Nate was excellent and did a great job. Highly recommend

- cheri casson