Garage Door Repair Reviews in Cincinnati (Page 20)

Justin was very professional and timely in repairing our garage door that was not functional and causing issues. He pinpointed the issue with our garage door spring and replaced it the same day

- Matthew Jesse

A couple of years ago you replaced one of my openers, and I was very pleased then. So I called you yesterday when the other started to give me trouble. Your technician, David Eilers, was outstanding. He showed me the issues that were causing me problems (stripped gear, burns on the logic board), and discussed my options. I opted for a new opener which he installed immediately. He was courteous, efficient, and answered all my questions. I would recommend your company, and David Eilers specifically, to anyone. Sincerely, Dave Stickel

- david stickel

Very responsive, punctual, gave an accurate assessment and was able to repair on the spot without having to reschedule another appointment.

- Elizabeth Boggs

Kevin was prompt and extremely courteous. We spent a bit more than planned but at no time did we feel pressured to purchase something that we didn’t want or need. He did a great job with the installation and we’re very pleased our new unit.

- Wayne Willenbrink

John was very professional. He explained everything very thoroughly. He worked very quickly to get the garage door back up and working.

- Brent Rolfert

Overall install was as expected. Warranty is the only benefit I see. I was robbed as I contacted two other shops this morning to make myself feel good with the decision. Oh boy was I wrong because they would install the same opener for $1000 less. Avoid if you can, I learned my lesson, please shop local!

- Anthony Reed

Service above and beyond. Noticed we had a broken spring and within 3 hours it was repaired! Service attendant was very professional and nice. Left the area clean and free of debris. Fairly priced. Thanks for the service.

- Ken Weber

My garage door opener surprised me when it stopped working altogether. I was also surprised at the extremely prompt service I received after calling Precision! I am not a mechicanically inclined person; I am an older citizen who has a hard time knowing if I am being taken advantage of or not. I have not had to purchase a garage door opener for over 30 years. You can imagine the culture shock when I learned about the pricing change that has occurred in those 30 years. Thank goodness for Seth Boyers (my technician.) He could see how confused I was. He eased my concerns and assured me that he wasn't in a hurry, he would not move forward until I was totally clear and confident, and that he was going to walk me through the process/equipment until I felt that we were on the same team and he and Percision would be there for me whenever I needed help of any kind.Thank you, Seth and Percision. I believe you. Lynne

- Lynne Ruhl

Jonathan, our technician provided outstanding service in a professional, friendly manner. He called ahead to confirm the appointment. Upon arrival, his diagnosis was swift. He then performed an overall inspection of the garage door’s function, installed new light bulbs, and straightened a part that was slightly out of alignment, something I had not even noticed. I found Jonathan’s service to be outstanding!! He represents your company very well!!

- Carol Dantley

Had Seth come by to fix a fried motor on the garage door. Could not have been more polite and professional, even walked out to him sweeping up the garage when finished. Everything was thoroughly explain and I was given multiple options before he started any work. Overall incredible experience working with him.

- Stephen Bonta

Seth Boyers was the tech that worked on my garage door, and I couldn't have had a better one. He was very cordial and made me feel relaxed in knowing he knew what he was doing. He had to access the door through a small window with no grumbling. He renewed the entire mechanics of the door, and I could not be more satisfied. You have a good employee, hard to find these days, hang on to him.

- Gordon Dearborn

It was a pleasure doing business with your company. First of all, when I called, I was able to get an appointment for the next day. Then I was glad to receive a text stating that the technician was on his was, along with a picture of the person to expect. Kevin was a true professional, listening to the problem and then figuring out what was needed. Unfortunately for me, my system was old and parts were no longer made, but he showed me the different options and was able to install the one I chose same day and by the time I had to leave to pick up the grandkids. It now works great and is really quiet. Marlene

- Marlene Fromm

Geoff was great. He was very professional and respectful of the property and explained my options as well as the work being done before and after he was finished. And it was easy to schedule a time that worked for me. It was a good experience.

- Cindy

Prices are absolutely ridiculous. You should be embarrassed for what you charge. There is a special place in hell for companies like yours.

- Diane Russ

Justin was very professional, knowledgeable and friendly. He explained all of my available options prior to doing any work. I was very satisfied with the service i received and would definitely recommend your company to others

- Maryjo Rodgers

David Eilers was my technician. As promised, he kept me informed of his arrival time and was on time for the appointment. He was courteous and friendly. David inspected the door, railings, motor, etc. he was very thorough. He explained the issues and possible causes. He provided multiple bids of repairs to help fit my needs and budget. Thank you David for your explanations and professionalism.

- Cheri Cunningham

quality parts and workmanship

- William Woycke

David was extremely nice and explained everything completely.

- Irene Bien

I was very happy with the service I received today from Percision. Kevin corrected numerous issues that another company said were just fine. For the first time since the new system was installed, it is running quietly and not jerky. Also, the automatic light is working.

- Mary

Our technician, Jimmy arrived on time and was exceptionally courteous. He clearly explained multiple repair options without pressure to choose a specific one. Once we made our decision, he completed the repairs within the promised timeframe, delivering quality service throughout.

- Doug Deal

Jimmy Schmidt was on time, evaluated our door and then explained what needed to be done. Some parts were still under warranty so that was good. Job completed to our satisfaction.

- Eileen Herzog

Absolutely pleased with how Jimmy Schmidt explained the entire issues with and concerns with the Garage Door. Jimmy was Very professional and explained all options for the entire door and moving parts and all that was under Warranty. Jimmy did an exceptional Job . Companies need more like him. Dependable and Professional. Thank You for Everything Ray Hitz

- Ray Hitz

I got your name from the internet. David Eilers did a nice job on my door. He was very friendly and professional. he informed of everything that he thought was defective on my door. Now that it has a lifetime warrantee I know who to call if I run into problems again. Paul Glandorf

- Paul Glandorf

Service person did a great job and fixed door quickly. My only shock was the cost to replace the springs and cables. I had no idea how much torsion springs cost.

- Jim Bardua

My technician was Justin today. He explained all the options for upgrading one of my garage doors with a new lift system and all the peripherals that go with it. He also gave me a keypad and helped me update the MyQ app to include both doors. He did an excellent job. The door opens quietly and smoothly now.

- Ruth Michalski

Seth came out and did a great job diagnosing and repairing our door. Gave us several options and thoroughly described each one which gave us confidence in the decision to make the repairs. He got the door back up and working same day with no issues and was very friendly throughout the process.

- Joe

Thanks Jeff for your quick and efficient service!

- Elise Rubinstein

The whole experience was seamless, Justin is a great technician, did a great job. Very happy with everything they did.

- Dan Lickert

Keon installed door,opener the whole works,every thing new.He told me how long it would take and that was right on que,He did a good job.

- Dennis Wilson

Our technicians arrived within minutes after I called. They were friendly, professional, efficient, and knowledgeable. David explained everything and answered all questions. He went above and beyond and will recommend Precision Door to anyone!

- Karen Ferguson