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Read what people are saying
about Precision Garage Door in:

Hamilton County, OH

Precision Garage Door of Cincinnati
has received 1278 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the 3rd time we've used your company and luckily we got Brian each time. He is professional and courteous. Very good at his job, had the door fixed in a very short time. He was respectful of our property and our cars. I highly recommend this company, and Brian.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very surprised he was able to fix the garage door in it's current state. Thought for sure I was needing to replace the door which I didn't really want to do. Exceptional job!! Thank you very much.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision GDS is the epitome of professionalism We have purchased a garage door opener from David Allen. He was honest with us about the condition of our old garage door opener. He did not try to sell us somethig that we didn't need. I suggested a new opener, and he had options available for us. We ended up purchasing a Liftmaster opener, and he told us that it had a lifetime warranty, which was better than our old opener. We reccomend David very highly.

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was our technician and from the start was calling me to let me know his schedule for his day and when to expect him. He was very professional and could tell he knew what he was doing! He gave my husband and I three options and we switched a few things around for our repair to get it to fit our budget. We did have another estimate scheduled but after meeting David we canceled the other and he even stayed late to repair our doors right then!! We are so pleased with our doors that now function correctly! My hubby is so happy!! Thank you David! I will definitely recommend Precision!!

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David Allen Service Provided:
Garage Door Repair

Product:
Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We want to highly complement our technician, David Allen. He was so knowledgeable and presented options without any pressure. We had previously purchased another garage door operations system and it was inoperable from the beginning. David was not critical but spoke from his experience on why that system failed. We purchased a new operating system with David. This was our first time using Precision and we have been impressed above and beyond our expectations. We will recommend David Allen and Precision to anyone we meet in need of quality service. We love this company and David Allen. Thank you!

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After checking in with me, Brandon was able to get to my home earlier in the day than my scheduled time, which worked out great for me. He performed a thorough check on my garage door and offered me four options, thoroughly explaining what each included, but putting no pressure on me at all. I really appreciated that! After my decision Brandon performed the work, explained his repairs and showed me everything he had done. My door now works great and is quieter than before. I would strongly recommend Precision Garage Doors and Brandon.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent. Cleaned up throughly when job was completed. The service tech Brian, priced out several options and explained everything. I will definitely call again when I'm finally ready for that new and improved door.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David explained everything perfectly about the cause of the issues i was having, gave me several options and explained the differences in products and services. Very happy with my new opener!

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was awesome he knew what needed repaired and fixed it in a timely fashion.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did a wonderful job repairing our garage door. The night before our spring and cables snapped. Within 12 hours he was here getting us back to normal. His customer service is top notch and would highly recommend him and Precision Garage Door!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon and his Associate that came to the house were very professional, knowledgeable and friendly. They answered all of the questions I had.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was very responsive, on time, communicated well and were very professional. Have used them in the past and will continue to do so. Great service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service! Prompt, friendly, efficient and clean plus a beautiful new garage door.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found the advertisement for Precision to be clear and appealing! I needed a garage door repair due to excessive noise. After servicing, I found a significant difference. My installer was very professional and respectful. Everything was explained clearly and concisely. I surely will tell my friends and neighbors about my experience! Thank you!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, worked fast to get new springs, rollers, garage door bottom replaced. I appreciate the lifetime guarantee. It was definitely an investment but very much needed.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent came out for a repair and we wound up replacing the whole door but I am glad we did. And I have to say there was never any pressure to do so. He laid out all my options with honest answers to all my questions. The install was done promptly and looks great. He cleaned up after himself and should me how to operate things. He was very courteous and communicated well. The only negative was that one panel of the door has a small dent which will eventually affect the seal and he said they will be back to replace it. I will post an addendum later. So far, highly recommend.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great communication from the office, tech showed up on time and appreciated the 30 minute call before arriving. Brain Payne our service Tech was great, went over our exsting garage door openers and suggested needed repairs. Replaced needed parts one one opener as well as installed a new garage door oepner. Would definitely call them anytime I need help with any of our garagre doors and openers.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Allen was great. He called me several times and even showed up early. He did a great job explaining our options for repairs. Will definitely use Precision again.

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian Payne, my techician,was pleasant,friendly and personable He examined my opener and offered three ways to fix it. He was not high pressure at all. He finished the job in exactly the time he said it would take and was very professional. He even programmed my car. I am very happy with the service and the company.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On Monday, April 12, 2021 I had the rubber seal at the bottom of my garage door replaced. My appointment was an 8a-10a window. The technician who came to my home was David Allen. Before arriving he called then he texted me a photo. When David arrived he was friendly, courteous and wearing a mask. He was thorough and professional in explaining the work that he was going to do. When he finished he followed up with further explanation about the completed job. Then he made recommendations about future maintenance. The quality of his work was evident in the new expertly and securely installed rubber seal at the bottom of my garage door. Thank you for a job well done.

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David Allen Service Provided:
Garage Door Repair

Product:
Cables

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi, my name is Chris Bailey. Brian Payne was our technician today ( Tuesday 4/13/21 ) that installed rollers, springs and a seal on our garage door! I have to say that Brian is the reason we went ahead with the service!! He was so trust worthy, professional, courteous and a gentlemen!! If I had a business, I would hire him on the spot!!!! You don't have enough stars up there for Brian!! That's why I'm adding a few. 10 stars +++++. Great job Brian!!! Thank you!!

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David Allen was very knoglegable, precise, and courteous in explaing what needed to be done to repair or replace parts of the garage door. I was very pleased with the service and would recommend Precision Door to any one needing garage door service and repair.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent was punctual, courteous, and respectful of me and my property. He gave me all my options and the advantages of each. My door opener was replaced quickly and I couldn’t be more pleased.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very happy good service no problems

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional experience. David was very professional, efficient and would highly recommend.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had used this company three other times over the years and on this job we were WAY overcharged. The service rep was almost an hour late which bled into my work day and unfortunately I was unable to review with him the system he was installing as I could not get away from calls. I arranged my schedule to his promised time of arrival but was unable to move things when he showed up late. In review of the invoice we paid WAY more then other providers. It will be the last time I use them.

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A Response from: Jake Huntress

We're sorry to hear you were disappointed with our team, Sean. Customer satisfaction is our top priority at Precision and we always strive to provide prompt, reliable service for our customers. We understand your poor experience started with our technician running behind schedule but having called Precision before, you know this is not normal behavior for our team. We tried our best to make up for the prior appointment running long by calling twice with an ETA before your appointment window began, but we understand this is still extremely frustrating when it impacts your workday. We apologize on behalf of our entire team for this. As for the cost, we know you can find other garage door repair companies that offer lower prices. We can't help but notice that often with lower prices comes lower quality work and garage door parts. When you call Precision, you know a trained professional will arrive ready to fix your door the right way the first time. We use only the highest quality garage door parts and offer an industry-leading warranty—something lower-end companies cannot compete with. We understand your technician did provide multiple repair options at different price points and you chose a more expensive option to help extend the lifetime of your garage. While we understand it can be frustrating when the diagnosis to make your door safe and reliable is more involved than you may have hoped, we always make a point to offer different options to best fit your budget. If you have any questions about the services provided or would like to further discuss additional concerns, please contact our office.

David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Manager: David Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our garage door installed today and the entire process has been an excellent customer service experience from beginning to end. Every person that my wife and I have dealt with was extremely professional and courteous! I would highly recommend Precision Door Service.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

PDS was recommended by my sister so I looked them up on the web and saw that they garuanteed their work. Since we are in our 70s that was very important to me. I have always been a do it yourselfer I know how dangerous the door can be. Brian our very personalable tech came out and assessed the problem and fixed it. Now our door works perfectly and we no longer need to worry about it. Thank you again Brian and PDS

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent was my service technician. He did a great job. He was prompt, professional, and explained everything in detail. He didn’t try to oversell me and laid out my three options. He replaced the bearing on the sides, replaced the weather stripping on the garage door, and remounted the motor which was a big help. Would definitely use the company again. Thanks Brent.

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Service Provided:
Garage Door Repair

Product:
Rollers

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Cincinnati Area (513) 878-1990
Hamilton County (513) 729-7644
Clermont County (513) 327-2027
Butler County (513) 836-8496
Brown County (937) 709-0007
Northern Kentucky Area (859) 359-2690
Southeast Indiana Area (812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042