A GREAT job.

- Michael Forbes

Absolutely amazing!! So incredibly grateful to Justin for fixing our completely off-kilter garage door! He was professional, personable, and knowledgeable - loved that he presented different options and took the time to explain everything. He was both thorough and efficient and was able to fix our garage door the same day which was extremely impressive with how damaged it was. Will absolutely recommend this group to everyone!

- Kiersten B

As usual your repairman was great, courteous knew what he was doing got us operational. Really appreciate your companies willingness to honor your product. Will use you in the future for more projects. Recommend you to everyone who mentions garage door needs. God Bless Pastor Danny

- Danny Stringer

Justin did a great job diagnosing the problems with my garage door opener, presenting me with options, and building a new system. My garage door works better than before now.

- Adam Aurisano

Justin was very professional, through, courteous and a great technician. Very pleased with his customer service and knowledge.

- Shirley G

Justin our repair man was excellent. He was professional, extremely knowledgeable and provided us options on the repairs for our garage door. We did not feel pressured and the service performed was fantastic. We highly recommend Precision Garage Door.

- Paul Hess

Justin was very professional and helpful. He helped me understand the way the door worked and what might be causing my problem. I chose not to replace anything since right now the door is working. I’ll wait and see if the problem persists. Thanks to Precision for coming out so promptly.

- Charlotte Thomas

Easily able to book an appointment online. Service Tech called to let us know about timing and when he would arrive. Explained everything about their process prior to inspection and then provided a complete breakdown of services and options to suite our needs. Fixed our broken spring and upgraded some of our old worn out parts. He did provide an overall review of what was repaired and provided details about other possible updates/upgrades if we decided we needed those options down the line. Great service and support! Recommend.

- John Hock

Justin arrived inspected all three doors he was very professional and after presenting us with various options we agreed to repairs on door # 3 Justin performed the work and resolved completely our problem. We were pleased that after we called for help you were able to respond in one day. Fantastic. Ron Dvorachek

- Ronald Dvorachek

Justin arrived during my appt. window & did a great job reprograming my garage door at a fair price. Thanks Justin! :)

- Pam Riegler

I received prompt service. The technician explained what he would do, what my options were and when asked, he discussed my warranty so I was aware up front what to expect. He was on time, knowledgeable, respectful and quick. Word of mouth and BBB rating is how I detected you initially as my service provider and haven’t been disappointed.

- Brenita Brooks

We were extremely pleased with the service from Precision. Justin was professional, knowledgable, and efficient. He replaced two garage door openers, springs, rollers and cables. We would highly recommend using Precision. Very satisfied.

- Jim Saporito

We chose Precision because we have experienced nothing but the best from them.

- Linda Kemper

Thee technician was very professional

- Melissa Durbin

Justin was very polite and explaining all the problems that we had. He went over them more than once so that we totally understood. We would definitely call precision again if needed and highly recommend the company. Our Neighbor recommended your company to us.

- Donald Phelps

Precision was able to get me in the books in less than 12 hours. The online booking feature was very important given my door broke at 7pm. Justin's communication pre-visit was perfect. He was very courteous and explained everything in detail. He fixed the garage door in a very timely manner. His customer service is upper echelon... this is my first time using you guys and you have made a liftetime customer out of me. Thanks Justin!

- Michael Ryan

Justin did an outstanding job of assessing our garage door repair needs and clearly communicating options for repair or replace. Work was done same day and of highest quality. Would recommend to anyone needing service.

- Nick Raines

My name is Rice . I've seen a lot of TV ads about Precision and I checked out the website and was pleased to see that there is a Brown County location which services my area. So often companies advertise their services in our area but fail to offer service here in farm country . Therefore we are relegated to service folks that are handy men who farm or relatives with little experience. Justin was a PRO. He was very polite and patient with my many questions. He worked quickly and efficiently and cleaned up the packaging and removed the rail and motor. Many people do not have the ability to work and talk simultaneously for some reason. Justin did not waste time and is meticulous even with securing the wires from the motor in a tight, neat manner. Nothing was slipshod ; he pays attention to the details and is very articulate in his explanations. It was pleasure to do business with him . I think Precision Garage Door made a great decision in hiring and providing training ( 5 months of training!) . He's a credit to your company!

- Linda Rice

Justin did a great job ! He kept us up to date as to when he would arrive , explained everything. Went to work and did a terrific job! Once again went over things . He was very courteous and mannerly! We were impressed with Precision Door!

- Forrest/ Brenda Jackson

Thank you!

- Scott Laughlin

Technician very courteous and professional. Work performed in a timely manner and was satisfactory.

- Mary Ann Henderson

Justin was so professional and courtesy. He explained everything in detail and asked if I had any questions. The work he performed was above my expectations. My garage door runs smoother, less noise and closes even on a sunny day!! He even helped me set up Homelink in my car. I highly recommend Precision Garage Door Service.

- Trish Roberto

When I called they were very professional and the gentleman that came to fix the garage door explained everything clearly and was very professional as well.

- Myrna Dorman

I received absolutely amazing service from the lady (Latoya?) who answered the phone yesterday to Justin, who did my service today. I was so grateful for his honesty. He text me and called me to tell me when he would be here. He was very courteous and patient. Justin was knowledgeable and explained every step to me. I actually only did what was under warranty, and I really appreciated him, telling me all the options and his honesty. my garage door was put up in 2020 I believe by precision garage door. Interestingly enough, you were the only one who answered the phone and the service was amazing then I'll definitely be promoting you in my neighborhood friends and family. Thanks Justin! You've got a gem employee there.

- Kim Alig

I was very impressed by the response and service of Justin Naiperala and Precision. I scheduled on line on Sunday night as the springs on our door broke. Justin called and checked in and let me know that he was finishing up a job and would call me when in his way. He called and was running early and it worked out great for my schedule. He explained everything to me and made sure I had everything I needed to make an informed decision. I really appreciate the excellence service and knowledge of Justin and Precision. I will use them again and recommend to others!

- Lisa Bell

Excellent service from technician reasonably priced with lifetime warranty. Justin did not rush us with walk through of our new opener. Could not be more pleased.

- Linda Scherer

Company and technician were both prompt and thorough through the process, from scheduling to the initial visit. Justin provided various options at a few different price points. There was no pressure just options laid out clearly. Still have the actual install to come, but this far, very satisfied.

- Erin Cotner

Justin was very polite and pleasant ! He explained what was wrong with our door and fixed ! We recommend Precision Door to all our friends! Thank you Justin again for your service!

- Mary And George Rolfes

Justin Naiperala is extremely knowledgeable and someone I will trust with my garage door needs moving forward. Thank you again, Justin!

- Kyle Arendsen

I had an emergency this morning with my garage door (broken cable) and was able to schedule on line for an appointment within 2 hours. Being a holiday weekend, two other Garage Door companies had offered me only appointments on Tuesday four days from now. Justin showed up on time and after examining all 3 Garage doors including the broken one, offered clear choices for repair/upgrade. The work was done efficiently. Brian came for a time to help. I am very pleased with the whole process and Justin. Would recommend this company whole heartedly!

- Gregory Entis