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David Allen

David Allen
Manager
Reviews: 202
Average: 4.92 stars
Background: 9/14/2020
Drug Test: 9/14/2020
David Allen has received 202 reviews, averaging 4.92 Stars:
1 2 3 4 5

David Allen's Bio:

David is native to Ohio, and enjoys being very involved in the athletic careers of his children. Anything to do with sports cars is an interest too. Any problem with your door, you're in good hands with David!

Review:

David Allen was fantastic in his work on our garage door. On the way to our house, he even offered to bring me a coffee or water, which was a small but very kind gesture. Over the course of 2 hours, he clearly communicated the challenges that our door was facing. He presented options for repair and pros/cons of each. Overall, I was impressed with the reminders, introductory text message featuring David on his way over, and overall service from Precision. Easy 5-star experience with David Allen.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

Fantastic customer service! Had an appointment scheduled, technician called a day before because of a cancellation so had the work done a day early! Very happy! Would highly recommend!

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

David was very courteous and knowledgeable about garage doors. He thoroughly inspected ours (2) and pointed out all of his concerns about our door openers and problems. He explained everything and answered all of our questions. We love our new belt drive openers and would definitely recommend your company.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Manager: David Allen
Review:

David Allen arrived and promptly explained the process of inspecting my garage door and all of its components. He was knowledgeable about my old door, the issues and needs to repair the problem. David worked quickly and my door is working better than it has in years. I appreciate David’s knowledge and positive attitude!

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

David Allen was very professional and respectful of our property. He explained everything and was very thorough. We were very pleased that you were able to come ahead of schedule. Thanks

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
Review:

I had a broken spring on one garage door and under-performing springs on the other, as well as worn bushings and rollers. Technician David Allen was on time in the arrival window and gave me a 30-minute heads-up call as well. He thoroughly explained to me the problem areas of both doors and offered different solution options to get both working in top condition. I ask a lot of questions, and he was very patient with me. Once I approved the work he competently and efficiently fixed it all. He even helped talk me through some carburator repair on my lawn mower! What a guy! Thanks again!

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

SO HAPPY with the service!!!… We bought our home last Fall and we have original garage doors (2004). The VERY loud, rattling, noise when opening/closing the doors were making me crazy. David Allen (installer) called to let me know he was on his way (even offering to pick something up if I needed it, while he was getting gas in his truck – how thoughtful is that?! ????). He also sent a text message so I was able to track his travel time to our home. He arrived right on time this morning. David explained our options. We decided to have him rebuild both garage door systems; new motors, new moving parts, etc. We also had him install a new keypad on the outside of the garage door for keyless entry. David helped me set up the myQ wireless system which is an awesome app allowing you to open and close the doors by using your iphone! One thing that was very unusual (in a great way) about David was how he boasted proudly about the company; “we work very hard to give great customer satisfaction, we have the best products, we have great training, and we always want to do the best job for our customers.” He pointed to his uniform and said, “all of this costs money; our uniforms, these nice trucks, and we take care of everything and take pride in doing so.” ???? The owner should feel very proud to have an employee speaking so highly of the company and about all the reasons why the customer would want to use this company. David did a stellar job and we’re absolutely thrilled with our very QUIET door systems!!! We highly recommend this company!

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

I live in a condo and have 2 garages with 15 year old garage door lifts that were on the way out. I called at 9 a.m. and David Allen was here by 1. He kept in touch with me and let me know exactly when he would be here. I had decided before he got here that instead of trying to fix them, I would just have both replaced. He explained everything to me and the price for all. I’m sure it was way more work than he was expecting to do and it took him all afternoon. He did a great job and I’m glad I decided to go new. My doors now actually open and close as they should and are quiet and smooth! I would recommend your company and David to anyone!! Thanks Precision- well done!

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David Allen Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Manager: David Allen
Review:

From the initial phone call through the final interaction, representatives from Precision Door lived up to their name - precise and professional. Dave arrived promptly, explained multiple alternatives, and explained clearly what he recommended. I asked a few questions and his responses were cogent. Although, I did not opt for the most extensive and expensive repairs, Dave, who was joined later by Robert, worked expeditiously to fix the problem permanently by replacing springs, rollers, bearings, and cables. I am grateful for people who inspire confidence because they keep the promises they make. Thank you.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: David Allen
Review:

David from Precision was great. He communicated my options very well and was very up front about cost and how long it would take. Highly recommend!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
Review:

They were wonderful. David explained options to me and we had my son on the phone so he could help me decide the option I decided on - new springs and rollers. I had spilled some peaches under my car and they picked them up for me and put my dumpster next to the house. They did not have to that. (I need a walker to get around.)

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David Allen Service Provided:
Broken Garage Door Spring Repair

Manager: David Allen
Review:

The response time could not have been much faster. Called early morning and on site by noon. The broken spring coil was replaced. Dave Allen and Assistant (Dave) were fantastic. Explained everything thoroughly. I did have some sticker shock on the price. Dave and Dave remediated everything in about an hour. The final price seemed steep for an hour of work and material prices. I would still recommend Precision for the response time, professionalism and assurance to resolve the problem.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

Service was prompt and thorough! Door now works like a dream. David gave a good explanation of our door openers problems and replacement of our old unit was quick.

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
Review:

Dave Allen and partner are the nicest service members I have ever worked with. Very kind and did a great job on my project.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

Great service! gave options for repair and safety. They were very helpful and patient.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

Overall good experience. Straight to the point and completed in a timely manner. Ensured that it was more than just work. Very passionate and personal with the customer.

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David Allen Service Provided:
Garage Door Repair

Product:
Opener

Manager: David Allen
Review:

My service was also a education. David Allen is the real deal. He was suggestive, smart and fast! I'm am so happy and satisfied. Last, the one feature that I love Is, how quiet my door is now. Thank you Precision!!!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
Review:

David was incredibly knowledgeable, kind and efficient. From the time he called me to tell me he was on the way I could tell that he was terrific, then with one look at my garage door he was able to explain in layman’s terms what I have, what the pros and cons of it are and why it stopped working. He took measurements and presented my with three options and zero pressure to go with any of them but plenty of information on exactly what the options would entail. He is not just someone who repairs garages doors. He is a passionate expert who knows his stuff!!

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

Great job! Prompt service and work completed the same day. Serviceman was knowledgeable, professional, explained issues, presented options, and completed the work. He even helped, this senior citizen, set-up the app on my phone.

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
Review:

Absolutely wonderful! Our old doors were completely worn out. David allen came out for the initial estimate a few weeks ago. Today he and his coworker bill showed up at 8 o'clock, by 2 o'clock the doors were all set and we couldn't be happier with our results. Thanks again

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David Allen Service Provided:
Install Garage Doors

Manager: David Allen
Review:

Very satisfied with the work preformed by Service tech David Allen. He was courteous and called to let me know he was on the way. He inspected the door and opener and gave a detailed description of the equipment and condition, then gave several options to repair. When finished he gave good instructions on the operation of all the equipment,

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

David was awesome, very personable. He listened to everything that I experienced with my issues. He explained every step he was doing, then was able to give me 3 options to choose from. In less than 1 hour of arrive, David had my door fix and operating like new. Would definitely recommend and use again.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: David Allen
Review:

Our technician, David, was very knowledgeable, efficient, effective and personable. He addressed our concerns and gave us different options to choose from. In addition, all the communication with the staff and per emails/texts was positive.

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David Allen Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Manager: David Allen
Review:

We are new to Cincinnati. The garage doors on our new home were not working properly so we called Precision. David came out the next day and was able to repair both doors in a couple of hours. Now they are working well.

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David Allen Service Provided:
Garage Door Repair

Product:
Springs

Manager: David Allen
Review:

Always pleased with the service and promptness of this co! My tech David Allen was so courteous and a joy to work with! He actually offered to bring me a snack when called on his way! I will always chose Precision!! Great experience!

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David Allen Service Provided:
Garage Door Repair

Manager: David Allen
Review:

David Allen did a great job getting my old garage door working quietly and far faster. He was very informative and knowledgeable.

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David Allen Service Provided:
Garage Door Opener Install

Manager: David Allen
Review:

Very happy I called Precision Overhead Garage Door Service. They updated me so I knew when to expect their arrival. David was so courteous and professional. I would definitely recommend this company to friends and family.

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David Allen Service Provided:
Broken Garage Door Spring Repair

Manager: David Allen
Review:

Precision Door Service texted me when David Allen was on his way to service my garage door, even including his picture. David was very personable and knowledgeable about my 23 y/o noisy Genie screw drive opener. He inspected the opener and offered options to repair or replace with a new unit. I chose the new belt drive opener and am very satisfied with the new Lift Master unit. I would highly recommend David Allen and PDS products.

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David Allen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Manager: David Allen
Review:

I had David come out because our garage door was having trouble shutting all the way down. He knew right away what the problem was and fixed it in minutes. He also helped me program the garage door opener to my new car. He was so professional and very knowledgable, just an all around good guy. Precision is very lucky to have him on their team. Karen K.

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David Allen Service Provided:
Garage Door Repair

Product:
Garage Doors

Manager: David Allen
Review:

After a bumpy start our experience with Precision ended very well. Our garage door was stuck closed with both our cars inside. We tried a couple other Garage service companies but none of them could get a tech out until the next day or later. They said they be out the same afternoon. When no one showed up I called. They explained there was a scheduling error on their part. The General Manager called to apologize and sent out their senior tech, Dave. Arriving after hours Dave helped us get the door up to get the cars out. He was willing to stay and complete the repair but we agreed to have him come back the next day. Long story short the repair was done early the next day. We were especially happy with the communications they provided us. The repair was done efficiently and we are very satisfied. Sometimes “stuff” happens but Precision went the extra yard to keep this customer happy. I would recommend them to all others

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David Allen Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Manager: David Allen
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Cincinnati Area

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(859) 359-2690

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(812) 496-4822
Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Precision Garage Door Service of Florence
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042