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Robert Bongiorno

Robert Bongiorno
Technician
Reviews: 63
Average: 4.89 stars
Robert Bongiorno has received 63 reviews, averaging 4.89 Stars:
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Robert Bongiorno's Bio:

Robert is a father and husband, and he also proudly served our country and is Marine veteran. Although he lived in Florida for many years, Robert is a Buckeye now. When Robert is on the job, you're in capable hands!

Review:

Robert did a great job explaining to me about what was going on with my door. He was very professional! I would recommend Precision to anyone.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Robert is a very valuable employee of yours. His knowledge and customer service is outstanding. I will definitely use Precision and hopefully Robert again for my future needs.

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Robert Bongiorno
Review:

Great service. Robert was professional and polite.

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Precision Garage Door is excellent. Robert assessed problem, installed new door opener, looks great, works great. Thank you

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

It was my first repair on our garage door, and I was pleasantly pleased with Robert's diagnosis and options for repair. It would not raise the door He explained it well to me and agreed to speak on the phone with our son with a full explanation. The springs that were up were not adequate for our double door and not up to safety standards. A torsion system was installed and old coils removed. All was completed in about an hour. Did not expect that repair, but do feel comfortable with the additional safety involved. Would recommend company especially Robert to others in need of help. He had all the parts needed on his truck and was able to fully repair the door with a full 100% warranty. All was cleaned up by Robert and would get back to him if possible.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Robert was very professional. Reviewed my situation and gave me options. Then I was pleasantly surprised, after I made my decision, he went on to complete the project that day! I highly recommend Precision. Thanks Robert!!

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Robert Bongiorno
Review:

Our technician, Robert Bongiorno was absolutely fantastic ! He was extremely polite, very knowledgeable, no high sales pitch. He did give us 3 different options which we greatly appreciated. His work was top notch ,very thorough , making sure the garage door was safe and operated properly before leaving. Percision door also sent us reminder notices of our appointment and sent us a picture of Robert so we would know who to expect. This company is a step above all others. Highly recommended !!

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Robert did an exceptional job. Options were explained, and explained thoroughly. Work was reviewed upon completion. Customer service was excellent!

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Robert Bongiorno
Review:

Robert was great. Informed on my garage door opener to let me know I may be needing one in a few years. Replaced the seal quickly and was very professional.

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Robert Bongiorno Service Provided:
Garage Door Repair

Technician: Robert Bongiorno
Review:

Superb!

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Robert Bongiorno Service Provided:
Garage Door Repair

Technician: Robert Bongiorno
Review:

Dedinately a five star rating. The installer was above and beyond courteous. We recommend this company to everybody!!!

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Work canceled. All they do is try to sell you parts you don't need!! Will never do business with anyone who does nothing but bad mouth another company.

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Robert Bongiorno Service Provided:
Garage Door Repair

Technician: Robert Bongiorno
Review:

I called in the morning and was just wanting an estimate on checking a garage door out and replacing the remote for it and an estimate to add an opener to another door. Robert texted me a couple hours later to let me know he was on his way. When he arrived he checked both doors out for current conditions and offered his recommendations. He did not try to sell me what I didn't need. He gave me an estimate for the repair and the new opener that i thought was very fair. I asked when he could come back to install the new opener. To my surprise he said he had everything on the truck and could do the job then. I am very happy with his work and will recommend Pression Door and use them myself in the future Thank you very much Robert.

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Robert Bongiorno Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Your service tech, Robert, was excellent. He explained everything to me respectfully, and I appreciated his expertise. Unfortunately, prices are expensive right now, and what I had hoped would be a simple fix is not. Although I am not able to afford what I need to have my garage door repaired at this time, I hope I will soon.

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Robert Bongiorno Service Provided:
Garage Door Opener Repair

Technician: Robert Bongiorno
Review:

I moved to Loveland, Ohio from Columbus about a year ago. In Columbus we always had Precision come and deal with our garage door issues and we were very pleased with the service. I was happy when I realized there was service here in Loveland. The old garage door was not responding reliably. And was not able to be fixed. Rob was very courteous, answered all my questions in a clear and patient way. He gave me instructions about how the remotes and keypads worked. I was very pleased with the quick and professional work. And would highly recommend your company.

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Precision promptly responded to our call for help. The technician completed a thorough evaluation of our situation and discussed options with us on how to resolve our problem. He was courteous, prompt and thorough. After he left he followed up with us to ensure we were satisfied with his service and to see if we had any additional questions. Thank you Precision for excellent customer service!

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Robert Bongiorno Service Provided:
Garage Door Opener Repair

Technician: Robert Bongiorno
Review:

My garage door was fixed the same day I called. Robert Bongiorno thoroughly inspected the door and explained all my options and prices. I was very pleased and definitely recommend Precision and Robert.

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Excellent service and turnaround time.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

I am very pleased with Precision Door Service of Cincinnati. The appointment and service on my door was completed on the same day. The technician, Robert, was polite, professional, and very patient with me, answering all questions and concerns. He showed me where the problem(s) with garage door were, the options available allowing me to choose without any “sales” pressure. Robert then completed the job in a timely manner, leaving the garage area clean.

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Robert was friendly, knowledgeable and most of all, talented. We have had a lot of work done on our house recently and it is such a pleasure to work with someone who knows what he is doing He was clear about what I needed and transparent about what would cost me. Thanks Robert. Highly recommend!

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Robert was outstanding. He analyzed our problem, explained our options in language we could understand and then fixed the problem. We couldn't be happier.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Technician: Robert Bongiorno
Review:

Service was scheduled extremely quickly for a totally non-functional garage door. One spring had come loose from a fractured support while the other spring had a major strain starting to form in it. The actual reason for the call was due to a faulty ball-bearing roller that had come loose in its support and was not allowing the garage door to function at all. Robert was AMAZING! For a small amount more than fixing the existing system he installed a brand-new torsion (single-spring) system in no time. The garage door has never functioned so flawlessly or quietly in all the time we've lived here. You can tell a noticeable difference in the ease the opener has lifting a fully insulated steel door; Robert also demonstrated the benefit of the new torsion system was releasing the door from the opener and lifting it with ONE finger! I would highly recommend Precision Overhead Garage Door Service any day! Robert was excellent from start to finish. He explained the repairs absolutely necessary to make the garage door operable and safe while not being pushy about the (practically minimal) upsell to the torsion system.

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

My old garage door opener stopped working and was making a humming noise. I knew the opener was at least two decades old and was probably burnt up. The technician was very professional and showed me the problem with the old unit and gave me several option for new units. I bought a new chain drive unit and he installed the unit very quickly. I was also given a discount for being a military veteran. I was very satisfied with the technician's job and the new unit!

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

I called in am and by 2 pm the technician was at our home. Broken spring and cables. Robert B. was excellent in repairing our garage door problems. He is very informative at each step. He was also polite and efficient. Very impressed !

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Technician: Robert Bongiorno
Review:

I am typically not one to write reviews which means the service I received was excellent. Robert Bongiorno came out to repair my garage and ultimately had to replace my opener. I love the fact that the technicians call ahead when on there way, they send messages with photos so you know who you’re letting have access to your home. Mr Bongiorno was very thorough in explaining what was wrong and what needed to be done which I greatly appreciated. Great garage door company!!

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Robert Bongiorno Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Robert Bongiorno
Review:

Problem was solved. Great service from Bob.

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Robert Bongiorno Service Provided:
Garage Door Opener Repair

Technician: Robert Bongiorno
Review:

The company was close by. The technician was professional and on time

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Cables

Technician: Robert Bongiorno
Review:

Amazing service!! Couldn’t ask for better. My tech was Robert B. He really knows his craft very well. This company is doing something right to have employees like Robert wanting to work for them. I couldn’t say enough good things about the service work completed.

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Robert Bongiorno Service Provided:
Garage Door Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Great customer service and communication! Robert met our expectations, was very polite, professional and thorough. Would definitely use them again. Thanks Robert!!

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Robert Bongiorno Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Robert Bongiorno
Review:

Thanks!

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Robert Bongiorno Service Provided:
Garage Door Repair

Technician: Robert Bongiorno
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Precision Overhead Garage Door Service of Cincinnati
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216