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Garage Door Repair Reviews in Cincinnati (Page 44)
Precision Garage Door of Cincinnatihas received 2985 reviews, averaging 4.88 Stars:
Bethel, OH
White Oak, OH
Precision was very efficient. They assessed by old garage door was no longer working. Installed a new opener with remote and keypad. Very satisfied with their service.
- Jeff Fulmer
Blue Ash, OH
Jon Guffey did a very professional repair on our garage door. I opted to replace all worn parts and now the door operates quieter and smoother. Also got a 5 year warranty. Very satisfied with the work done. Jon was very polite and answered all my questions. He also gave me several options. Very low pressure in what to purchase.
- Joseph Heim
Product:
Loveland, OH
Garage door spring was broken. They came out and replaced all the consumable hardware quickly the same day. Great service.
- Spencer Hyde
Fort Mitchell, KY
Jonathan Guffey completed a spring repair service earlier today. He was knowledgeable, professional and very personable. He completed the service quickly after thoroughly explaining my service options. Precision answered my call at the end of the business day, the day before Thanksgiving and was able to schedule my service for first thing Friday morning. Outstanding customer service!!
- James Stump
Covedale, OH
David did an outstanding job! He replaced my 27 year old Genie with a new Lift Master along with springs and rollers. He was quick and efficient. He also installed a wall mounted switch, a new keypad outside and got my Homelink set up. I was shocked to hear everything would be taken care of on the same day. David was very friendly and professional. I highly recommend using Precision.
- Karla Hicks
Blue Ash, OH
Friendly, thorough and fast service. We couldn’t be happier. Glad we chose Precision Overhead Garage. Would highly recommend.
- Christina May
Product:
Bridgetown North, OH
Found them on Google recommended. Dave went through the checklist of what was wrong gave four options to choose one. Was no pressure to select any of them. Chose the one that was best for me. Did the work in a timely fashion and actually got more than what I thought I was going to get. Would not have a problem recommending them.
- Eric Frolicher
White Oak, OH
I made a mistake by calling you. Your $1,500 scam didn't work. I had a sagging chain that needed to be fixed. Your guy spent an hour taking everything apart before telling me it would cost $1,500 to fix the problem without ever telling me about the chain. Another company came, the guy looked at it, told me the problem and cost and was gone in less than 30 minutes. Cost less than 1/5 of your quote. So, I am out $145 which I paid you for the scam. I will be calling the Better Business Bureau about the scam and then posting my review on Facebook to my 1,000+ friends. I will await your call to refund my money before I take action.
- Mike Stohler
Sayler Park, OH
He’s a lovely person. Hard working, professional, and works on weekends. I will continue to hire him in the future! Thank you for helping me.
- Kristine Meyers
Monfort Heights, OH
Prompt and professional service. David inspected all the parts, have me a fair assessment of what needed to be replaced and worked quickly to repair our door. Thanks David!
- Kristine Wilson
Fort Thomas, KY
Great communication and service!
- Chad Coley
Product:
Montgomery, OH
Anthony stopped by less than two hours after making an appointment. He called when he was on his way, and he was polite and professional. He performed a thorough inspection of my garage doors and made proactive recommendations, but he did not pressure me into anything. I'm very happy with the service I received.
- Ryan Koster
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North College Hill, OH
Justin came to our new house to inspect our garage doors. He was knowledgable and walked us through what needed to be done. I highly recommend Precision and Justin because they gave me a peace of mind about our garage and our new home
- Tiffany L
Product:
Covedale, OH
Excellent from start to finish. David was extremely helpful and knowledgeable and answered our questions about the entire process of removing an old heavy door, installing new insulated one and opener. Older house with garage under back of house with limited access and headroom he explained the options and recommendations were exactly what we needed. Great communication when new door was ready to set up install. Justin arrived on time and fully prepared. Quietly and efficiently completed all the complex removal and installation. Spent time explaining the new equipment and operation and answered our questions completely. We could not be happier with how this all turned out the new door and opener work perfectly, garage is so much warmer with the sealed and insulated panels. Looks beautiful thank you all for the professional service.
- Steven Lince
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Withamsville, OH
David inspected our garage doors and advised me of options I could use He was very professional and completed repairs in a timely manner
- Terry Killen
Burlington, KY
Your employee, Justin, is a great employee and represents your company so well. He asked me a lot of questions before he started about the problem and really listened so he understood what was needed. He was so very patient, kind, and understanding to the young woman on the phone and me when we were troubleshooting an IT type issue. He was very engaged and just made me feel like my problem was not unimportant and had his full attention. Justin should get a raise or bonus for all the work he had to do this morning on my opener and with having to contend with my dogs and my stupidity. He is a great guy! Justin’s parents and his boss should be so proud of the wonderful young man they have raised. I love this company and have been with them since 2011 and would never use any one else. They have a great staff, great product, and coverage for their products. They are quick to respond when other companies I have called are days to weeks out for service.
- Don Maddox
Cincinnati, OH
We needed a garage door repair fast and Precision was there the next day! Justin was amazing. He was professional and courteous. Justin described the inspection and recommendations thoroughly. We could not have been more pleased with the end result. Thank you Justin and Precision!
- Aaron Statt
Product:
Independence, KY
EXCELLENT SERVICE!! The tech, David, was very knowledgeable and honest with his repair vs replace conversation. Helpful and friendly as well. Thank you for your help today!
- Shannon Robbins
Rabbit Hash, KY
Precision Door Service installed my garage door opener several years ago shortly after I moved in. I reached out again recently when my garage door was not responding consistently to the remote. The office was able to schedule an appointment the next day. The technician, Jonathan, was very professional, courteous, and personable. He checked the system and found the cause to the issue. The door also had worn cables, rollers, etc. from the original install years ago. These were replaced and the door now functions like new. He also helped me reconnect the system to the WiFi. I was also very pleased with the text updates for the appointment including who the technician would be along with his photo. I definitely would recommend your company and also appreciate your customer service.
- paula Hatfield
Product:
Burlington, KY
From start to finish my experience with precision was phenomenal. When I first called, the associate I spoke with was very friendly and able to get me on their schedule for the next morning. I had another associate call later that day to confirm my window for the next morning. She also walked me through how the inspection would go. Then emphasized the importance of safety, and that they would send me a message to include the name and picture of the technician that would be coming to my house. The morning of the appointment, Anthony called me to let me know how far out he was and that I should have received a text with his name and picture, as safety is a top priority for precision. Anthony could not have been friendlier or more professional. He walked me through every step of the process and then explained each part of the report and what options there were. All while my 3 year old presented him with every stuffed animal in his collection. Anthony was extremely patient and professional throughout. He was able to take care of the work in the same appointment, and I feel very confident in the product and service. I highly recommend precision to anyone.
- Laura Smith
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Forestville, OH
Jonathan G. was fantastic. Great communication prior to the appointment and throughout. Excellent work completed and cleaned up as if he were never here. Great work!
- Justin Campbell
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Fort Mitchell, KY
Justin N was Awesome! Very knowledgeable and thorough. He started out by asking about the use of my garage doors that I have never thought about! He listened intently about the issues I was having and did a great job explaining the issues I had going on. He gave me several options for the repairs and did not push me toward the most expensive options. He had all materials on his truck to do all the repairs, and walked me through all his work. I can’t believe how quiet my doors are now! Scheduling online was easy and office personnel followed up quickly with a call. Great experience!
- Paula Crail
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Madeira, OH
Reliably great service! Chris was super friendly and did a great job freeing my car from the garage when my spring failed!
- Richard Freshwater
Reading, OH
Anthony is a great guy. He's really thorough in his explanations and why certain parts need replacement and how general wear and tear on garage doors and the mechanics behind them. Would be glad to use him again.
- Michael DeVita
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Withamsville, OH
Scheduling was easy and the technician, Justin, was courteous, friendly and professional. We are very pleased with his work.
- Dan Schultz
Product:
Withamsville, OH
Tech was very polite and was on time. My overhead garage door springs were bad; the tech convinced me to get all new parts that support the door for “safety”. He said he was done, but the garage door still squeaked- I told him that squeak has to go, and he did some additional work. I don’t know about the cost to repair things so I’m at the mercy of the integrity of the contractor. My husband wasn’t here for the repair. So it was on me to decide. I was charged over double what I should have been charged for this job according to my husband. 1500$ for overhead springs, new rollers, drums and a cable. I read the lowest reviews on Google after the job was done and now see many complaints about extreme overpricing by Precision. I honestly thought that I had called The Overhead Door Company which my friends recommended. This number popped up in my search engine when I typed in Overhead Door. It is NOT Overhead Door. This is Overhead Garage Door- Precision. I understand companies need to make money- but this pricing feels unethical. They will say, “Your parts have a lifetime guarantee”, not worth the exorbitant cost. I can’t recommend.
- Aileen Westerkamp
Product:
White Oak, OH
The technician was very polite and professional. He was very knowledgeable and able to answer all my questions. I was left with zero concerns, only gratitude that my garage doors are opening and closing smoothly. I would definitely recommend this company and technician to others.
- Robert Bay
Hebron, KY
David arrived at our home and conducted an inspection of the garage door. Our older genie opener apparently was the problem. David explained the options and pricing for a new Liftmaster opener and work that needed to be done. David was very friendly and professional and proceeded to do the work. I was very happy that I had called precision and i would recommend them to anyone else.
- David Amann
Bridgetown North, OH
Justin came out. Solved our issue. And even found a remedy for a problem we didn't know we had. The repair was estimated (more expensive than we expected) but the actual service and followup treatment was top notch. We will keep you in mind if we need top quality future repairs.
- Steve Deiters
Product:
The young man that came out was very nice answered any questions I asked him, He did a very good job and before he left cleaned up and showed me how it all worked. A 1 service
- Ralph Walters