Garage Door Repair in Cincinnati Area - Page 36

Erin Cotner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We got to work with Justin on purchase and a service call. He is wonderful. Great company.

Tom Perrino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was fine. John than was great.

C. A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! David E was awesome.

Michael Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was very polite and professional. I appreciate how thoroughly he explained what the problem was. Excellent customer service.

Steve Puckett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone was very polite and on time. Finished the big job in one day. Looks great.

Jesse Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon was a very kind, honest, person without any pressure... he made sure we understood the product and wanted what we bought, and so far, it is a great improvement on what we had... we would recommend him to anyone that needs help with a garage door, or opener system... We enjoyed having him as our salesperson and installer also... also enjoyed learning about his family ... He should be a great plus to your business... We had many things repaired/ replaced, but could not find a way to make that known on your review... Jesse and Kay Henderson

Terry Mcfadden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Timely, clear communications; responsive and prompt arrival; efficient resolution; courteous and professional throughout. I wish all companies were like this!

Eve Mcclure

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician Justin was great and did an awesome job on the repair

Casey Knarr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David E. Did a great job getting my door up and running. I tried to fix it myself and wasn't up to the task. He didn't sugar coat the issues while being very polite and honest. I am so glad I called!

Matthew Nadzam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, good job

Paul Walton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service very professional

Cole Magyar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin serviced our garage door issue. He was so friendly, professional and helpful. He diagnosed our issue and corrected it within 30 minutes. I’m so thankful we use Precision.

Corin Jump

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin our technician was very thorough and understanding. He explained his thought process and what steps he recommended for repair. Easy to converse with and not over pushy or focused on upsales. Would recommend Justin. Any issues I encountered was playing phone tag with him as the number he called me from initially would go to the customer service office and they would have to text to get a return call. Also no discounts offered besides credit card fee process discount if paid by check. Overall satisfied with the experience but in today’s economy every $$$ matters.

Suzanne Meither

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having problems with my garage door not closing properly. I called on a Tuesday and they sent Justin out the very next day. He called to let me know when he would be arriving and even sent me a picture and a little bio of himself so i would know it was him when he arrived. He had to make a stop to get gas first and asked if he could get me anything. How thoughtful was that!!! He did his inspection and found the problem. He discussed the different options and asked if I had any questions. He got to work and now my garage door works perfectly. He explained everything he did and showed me how to work my new openers. He had everything he needed in his van so everything was completed in a couple of hours. I highly recommend Precision Door and Justin Napierala.

Len Fossett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the two techs that were sent out. explained everything and did the work in a neat and timely manner.

Douglas Vollette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our first time using Precision. What a great experience! Easy appointment setting for a next day visit and confirmation every step of the way. Jonathan is a professional who takes pride in being thorough and doing it right. He did his evaluation of our door repair needs and provided “Good, Better, Best” options to allow flexibility. He got to work and didn’t quit until the job was finished (despite the blazing hot temps). Precision is truly focused on customer service which is awesome to these days.

Julie Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service. Very professional.

Alex

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely terrible place. Take pride in their reviews I was told. I should have read the 1 stars first because it is the exact same experience as most other people. My technician was rude and annoying and super awkward. Started out alright. He looks at my torque master spring system then just tells me they don’t make replacement parts. Not only that he doesn’t carry the parts or doesn’t service that type but lies to tell me they don’t make replacement parts for that system. He then goes to do his full safety check and good lord if they don’t shove that down your throat. In this time I look up my spring system and found an entire replacement kit for 165 dollars… the whole system. Fixing the whole spring setup. Come back out to him saying my opener is awful and “burning” and that I need a new opener and springs system… 1500 dollars for just the spring or 3500 for the spring and opener…. Insanity. I then say I would like to print it out and get some other opinions and this weird tech Justin got so mad and offended. He literally acted shocked I would want to compare then throws a 150 dollar “service charge” at me after he realized I don’t want to do it.

MIchael Bechtold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knowledgeable, efficient, fair price. The repairman was a bit "salesy", but was able to explain the mechanical problems to my satisfaction, and we ended up replacing both doors' springs and rollers. The doors themselves are twenty years old, but in surprisingly good shape, and he did not recommend replacing them, or either of the existing openers. The doors now work vastly better. This repair does not fit in the choices below.

Barbra Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is the best. Justin answered all our questions, gave us options, and fixed our door.

Jim H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience with Precision Overhead Garage Door Service was positive from beginning to end. Our door malfunctioned on a Sunday, and it was helpful that even on Sunday we were able to talk with a live person. We set an appointment for Monday. Prior to the appointment, we received a text including the name and picture of the technician being sent. He arrived on time, and was friendly and professional. After asking a few questions and assessing the situation, he presented us with three options (good, better, best) with pricing. I would certainly recommend Precision to others.

Krassimir Kotzev

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher Woods did a great job replacing the broken spring and it is pair. He was courteous and professional. He pointed to possible future problems and gave me several options for parts replacement to choose from. I'm happy with how he handled the task. Thank you, Christopher! Precision Overhead Garage Door Service was quick to respond to my request. Thank you for that! Both company and the professional did a good job. Saying that, be aware that the prices recently has skyrocketed. If you are like me (relying on others to do your job), it would be worth to shop around (if you can) just to get an idea of the market prices.

David Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service technician Jimmy was fantastic. Very knowledgeable. Kept in touch with me to make sure he showed up on time The whole organization was professional from start to finish

Tom Anstead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was glad that Precision Door was local. The friendly Technician Justin Napierala called ahead to announce his time of arrival, and then did a great professional job with his explanations and installation. He finished in the time frame promised, and the new opener and new parts are working together perfectly. Five stars.

William Sager

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keon of Precision Door did an excellent job replacing our garage doors. The work he did was outstanding. They look really great! He is very professional and hardworking and Precision made an excellent choice when they hired him. We are very pleased with the results. Thank you, Keon.

Darlene Ghuniem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Justin N. was very professional. He explained his findings and recommendations in great detail which allowed me to make an informed decision. He did a wonderful job repairing my door.

June Austin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service! My garage door broke in the up position after- hours and that night, I set up an appt on-line for the next day. Their expert technicians, David and Seth, diagnosed the problem, explained my options, and completed the repair within 18 hours of the door breaking. They cleaned up the area and took all broken parts with them.

Don Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very prompt professional and friendly. Everything went exactly and he had stated. Service was quick and excellent.

Shawn Becknell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and quick Justin was awesome one of best customer service tech have dealt with.

Rees Stehle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gentleman was very professional and explained everything in an easy to understand manner.