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Justin Napierala
Average: 4.89 stars
Justin Napierala's Bio:
Justin is native to Ohio. He loves spending time in his woodshop and with his family. He also loves being outdoors, especially fishing. Big or small door, Justin is your guy!
Northgate, OH
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Technician: Justin Napierala
Highland Heights, KY
Casey was very informative and made sure that I understood everything that he was going to do to repair and maintain our garage door and opener. He was polite and prompt. Definitely would request him again. Thanks Casey.
- Kim Ledonne
Erlanger, KY
Local business
- Martin Cahill
Loveland, OH
Fast, reliable service with a full explanation of the troubleshooting and repairs that were completed. Justin N was polite and very helpful! Highly recommend!
- Rachel W
Butler, KY
Technician was very professional and knowledgeable.
- Greg Cole
Northgate, OH
Justin went over the problems with my garage door and explained what was causing the trouble ,he fixed everything to my satisfaction and did very good work.
- John Sexton
Florence, KY
Quick service... the representative arrived within just a few hours of my initial phone call. Service representative (Justin N) was extremely professional and friendly. He went the extra mile to listen to all my concerns, and to answer all my questions. Justin was also very respectful of my property. Precision Door may charge a little bit more than some of the other companies in town, however it is clear that their parts are of a higher quality, and their warranties also appear to be superior to other companies. I highly recommend Precision Door. -RJ
- R J Pulsfort
Moscow, OH
Precision Garage Door went above and beyond the service call we requested. We called them out to fix a broken spring and upon inspection of our door, found a burnt circuit board. Justin explained how detrimental this could have been to our home. Needless to say we replaced everything. I can't thank you enough for being so thorough with your inspection. My family is forever grateful. You have a life long customer.
- Rich Halliburton
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Technician: Justin Napierala
Milford, OH
Answered all of my questions and was nice and professional with me. Worked fast and very efficient, and fixed my garage door opener and found some issues on my garage door opening that I was unaware of. Justin did a great job!
- Barbara Bond
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Technician: Justin Napierala
Dry Run, OH
Most wonderful professional company and technician to deal with. Couldn't be happier
- Marian Post
Springdale, OH
Excellent
- Kurt Wooley
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Technician: Justin Napierala
Milford, OH
Great guy listens really well. My garage door is back in action. Thanks!
- Charles Brauch
Park Hills, KY
The service was significantly overpriced. I requested a simple seal replacement along the bottom of my garage door; however, the technician insisted that additional repairs were required before the work could be completed. The estimate provided was approximately $1,500, which seemed excessive for the scope of work requested. Additionally, I was charged $150 for the estimate, whereas most other garage door companies provide estimates at no cost. I recommend obtaining multiple quotes and comparing pricing before making a decision.
- T Mor
Dunlap, OH
I was very pleased with Justin's professional. He contacted me prior to his visit. He indicated that he had to make a stop prior to his visit and offered to bring me something. He was very thoughtful. Upon his arrival he asked me what were my trouble areas with the garage door. Then he indicated what he would make his assessment and get back to me. Upon his review, my concerns were addressed.
- Ann Keeling
Reading, OH
Justin was fantastic to work with and did a great job! He was a clear communicator and answered all of my questions. He helped me understand what he was doing, how it made the garage door function, and why he made the recommendations that he did. After choosing a solution he did a great job on the installation and even went above and beyond to be aware of my sons nap schedule
- Michael Kingsolver
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Technician: Justin Napierala
North College Hill, OH
Appreciated talking to a live and pleasant speaking associate, prior to business opening and to get service scheduled. Nice that the company has maintained a record of prior services; nice to have received a call from the service person (Justin) with estimate of arrival time, and to have him arriving in accord with estimate. He was courteous, presented professionally, explained what should be expected of the service, assessment and provided a problem diagnosis in laymen's term; provided a range of options and costs. Overall we were very satisfied with the service; however, shocked at the costs!!
- lawrence williams
Erlanger, KY
Justin arrived on time and provided a 25 point inspection on my garage door. He also checked the door opener which is approximately 12 years old. His thorough and precise explanation was easy to understand and various options were provided. There was no pressure to make an immediate decision however there was a savings available if I had committed to a door/opener replacement today.
- April Birkley
Batavia, OH
Great service! Justin was very friendly and professional. He let us know when he was arriving. He inspected our garage door thoroughly and discussed everything with us. He gave us quotes for multiple options and his recommendations. Justin replaced our broken spring promptly and went over everything with us again afterwards.
- Ali Gholamabbas
Blue Ash, OH
Called 3 door companies, one had an AI interface and took a while to call me back. The other handled my call right away but needed me to determine if I needed a repair or a new door. How am I supposed to know that? He said, well if you need a new door that will be about 3 weeks. Way too long. Finally, I called Precision Overhead Garage Door and I interreacted with a human and they scheduled an appointment for 90 minutes later. My tech, Justin, came out and was courteous, precise and fixed my door within 60 minutes. Simply outstanding service! Patrick S. Blue Ash, OH
- Patrick Sheeran
Mariemont, OH
We had Precision Garage Door Service come out in February 2025 and install a new system in a house we had just purchased. On October 1, 2025 our garage door suddenly stopped opening and closing, so we called Precision Garage Door. The tech, Justin, promptly arrived about two hours after I made the call for help. He diagnosed the problem and got our garage door working again with no charge to us (still under warrant). He was also very helpful with some tips if this ever happened again. I would highly recommend Precision Garage Door and have always been pleased with the service and quick response. This is the second house where we have used them for a new garage door system.
- Ray Stalvey
Hebron, KY
Justin was amazing! He gave me several different options for repairing my garage door with different prices and walked me through each one. He even offered to get me a drink from the gas station on his way over. He was friendly and knowledgeable and I would highly recommend him!
- Logan Vier
Covedale, OH
I couldn't be more pleased with the service provided by Justin at Precision Garage Door Service. After inspecting my garage door and opener he explained everything to me: safety issues with my door, worn parts that needed attention, the cause of my current opener failure. He then offered and explained three options with pricing to resolve my situation and improve my garage door performance for years to come. Justin was courteous, knowledgeable and very professional. I will recommend Justin and Precision to my family and friends. Thank You for Providing Such an Amazing Service and Technician!
- Melissa H.
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Technician: Justin Napierala
Forestville, OH
Tech was very knowledgeable and provided the correct solution for our problem. Most excellent rep for your company...
- Jack Balzhiser
Bridgetown North, OH
Justin was very professional and timely in repairing our garage door that was not functional and causing issues. He pinpointed the issue with our garage door spring and replaced it the same day
- Matthew Jesse
Sayler Park, OH
Justin was very professional, knowledgeable and friendly. He explained all of my available options prior to doing any work. I was very satisfied with the service i received and would definitely recommend your company to others
- Maryjo Rodgers
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Technician: Justin Napierala
Loveland, OH
My technician was Justin today. He explained all the options for upgrading one of my garage doors with a new lift system and all the peripherals that go with it. He also gave me a keypad and helped me update the MyQ app to include both doors. He did an excellent job. The door opens quietly and smoothly now.
- Ruth Michalski
Cold Spring, KY
The whole experience was seamless, Justin is a great technician, did a great job. Very happy with everything they did.
- Dan Lickert
Loveland, OH
Justin was extremely nice to work with. Very knowledgeable and explained everything to my satisfaction.Was on time, and his personality was a plus. Would highly recommend recommend!!!!
- Judy Morrison
Norwood, OH
Excellent. Prompt (next day after I called). Justin was courteous, thorough, and professional. A door safety sensor had failed. The part was covered under warranty so there was no cost. Justin did the multi-part inspection, replaced the part, and was done in under an hour. I couldn't ask for more.
- Bill
White Oak, OH
Clean, prompt and friendly.
- Hale Stewart
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042

Excellent service on a same day appointment following an unexpected emergency. Brand new motor and full hardware replacement plus life-time warranty on all of it for a very reasonable price.
- Steve F