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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1881 reviews, averaging 4.89 Stars:
Covington, KY
Mount Healthy, OH
Our 20+ year old opener gave up on a Sunday morning. Precision has a real person to answer the phone (not an automated voice system). She was knowledgeable about the business and how they could help us. A technician was scheduled for the next day. Justin gave a thorough inspection of the whole garage door system. Before starting the replacement, he went over his inspection results and made sure I understood the options. It was amazing to watch how efficiently he went about assembling / installing the new opener. In addition to his workmanship, he was personable and friendly. All in all this was a five star experience.
- Robert Nebuda
Northgate, OH
Taryn kept me well informed when it appeared the original schedule was not going to work out due to unforeseen challenges with another job. Happily worked to find another time to get the job done. David and Mike explained different options available, listened to my needs. Clean and thorough job taking additional time to set up our car remote, explain the camera and set up mounted keypad. I am very pleased with the service provided by everyone.
- Stephanie Dekors
Dry Run, OH
Had to replace springs, hinges, rollers, motor, key pad. Very pleasant to work with. Arrived on time and cleaned up well. Highly recommend.
- William & Sandra Atteberry
Alexandria, KY
Thank you Justin for the quick and professional job. Couldn't ask for a better overall experience dealing with Precision
- Richard Straus
Product:
Anderson Township, OH
Communication was great from start to finish. Job completed to our satisfaction.
- Susan
Hebron, KY
When my spring broke and caused my opener to break, Precision came out 1 business day later. They prefaced the appointment with a call to understand what was going on and to inform me what to expect. Chris called me the morning of to let me know when he would be over and let me know he’d call 30 minutes before he was going to arrive. Upon arrival Chris spoke to me and took the time to understand the problems, inform me of their process and then present me with several options for the repair. Upon choosing an option, Chris got to work and had my door in good working order shortly and explained what he did and the warranty on the work. Very professional, prompt, informative company. Would highly recommend! NOTE: If I had to note any negative it would be as others have said the price was much higher than anticipated however I was previously unfamiliar with garage repair so I really had no fair basis for what to expect.
- Aaron Fields
Product:
Florence, KY
Our technician, Justin was THE BEST. He explained all options/prices. He is courteous, knowledgeable, professional & friendly. He knew exactly what he was doing & did a perfect job. Couldn’t be happier. He is an exemplary employee & Precision is lucky to have him. Couldn’t be happier. He exceeded our expectations. Mary Kay Dierna Florence, KY
- Mary Kay Dierna
Product:
Norwood, OH
Chris was knowledgeable, patient, and thorough. We have not yet chosen to proceed with our project, but we appreciate the options that Chris very clearly laid out.
- Katie Syroney
Forest Park, OH
Repaired door and installed opener. Done in a timely manner. Polite employees. Great clean up. Great price! Would definitely recommend!
- Starr Simpson
Springdale, OH
Justin was knowledgeable and courteous. He showed us 4 options for repairing the door. He explained the difference in each and allowed us to make an informed decision.
- Steven Erivin
Product:
Bridgetown North, OH
The technician(David) was on time,even a little early for the scheduled appointment. He was professional and very knowledgeable explaining the repairs and the cost before any work was done. Would definitely recommend this company if you are having any issues with your garage door.
- Paul Weakley
Springdale, OH
Your representative was knowledgeable and did an excellent first-class job for me.
- Rita Neal
Cincinnati, OH
Thank you, for a multi damaged and worn out, everything but the Garage Door, repair job well done.
- Hezekiah Shani
Batavia, OH
Tried to sell us a new opener stating no parts available for current model, said our spring was broken and new rollers needed. Quoted $2400+ dollars for all of it. Called another company, they repaired current opener and adjusted the tension on the spring. Total was $255. Deceptive business practices. You should be ashamed of yourselves!
- Michelle Sandlin
Cincinnati, OH
Great work. Friendly and Professional servicemen
- Tim Sheldon
Manchester, IN
I called your company for repair on my garage door. Explained problem in detail, made appt for the next week. The day before tech was to arrive, the office called, wanted to know again what problem was. I explained again. She said "we don't repair panels", I asked why did you schedule the appt then. I was irritated, just order a new door. Said be in in 2 weeks, 3 weeks later the door was in. Jonathan stopped 2 days before install to verify measurements and to make sure he had everything when he returned. He arrived today, installed door, no problems, made sure I was happy with the door and if I had any questions. He did an awesome job, and was very personable to talk with. Even though I got the run around at first, I am satisfied with the door and with John.
- Glenna McFarland
Sayler Park, OH
It was a great experience. The turn around from the phone call to the job being completed was fast. David showed up and was very nice and did a great job installing the new opener as well as replacing wore out components like the door spring, pulleys and cables. I would recommend them as your first phone call.
- Pat Melugin
Service Provided:
Product:
Manager: David Allen
Milford, OH
This is the second time I have called you for service. I backed into my door some time ago and the technician came and fixed it so we can get a little more time before we have to completely replace it, which is an expensive proposition right now. He gave us quotes to replace so we can begin to save, and we will call you when that time comes.
- Anne Laun
Cincinnati, OH
Took care of everything and knew exactly what they were doing. Excellent service.
- Carolyn Peterson
Milan, IN
I had a great experience with Precision. The technician, David, had a hard time getting here with all the detours and road blocks, but he made it! He let me know what was going on via phone call every step of the way. He thoroughly explained the problem with my door, and options to fix it. He was very personable, and even texted me his picture and info about himself so I would know who he was when he got here. He fixed my door and it works perfectly. I would recommend Precision!
- Janice Mayer
Bridgetown North, OH
David was the Service Tech that came to my house. He called about 30 minutes ahead of time, so I knew when to expect him. I also received a text with his name and picture, so I knew who to look for. He was very professional and thorough. Told me what he was going to do regarding inspection. After inspection, he talked with me and let me know what he found. He showed me what was broken and told me what needed to be done. He gave me three options of what he could do to resolve our issues with the door. No pressure from him as to which option I should choose. When I told him which option, he stayed and made the repairs right then. I ended up needing a new garage door opener, sensors, Key pad, and springs. Would highly recommend.
- Patty Sz
Forestville, OH
TL;DR: Prompt, efficient, courteous, and good value! We had an old style garage door and opener that started to intermittently freeze while opening and closing was completely beyond my ability to DIY. I was able to call in on a Sunday evening to book a service appointment for the following day. The techs David and Michael were fully transparent and courteous about their arrival times and arrived within the scheduled window. On arrival, they were attentive to my descriptions of the opener issues and asked a few diagnostic questions, then did a full inspection of the door, hardware, and opener to determine what was actually needed for a fix. They talked me through their assessments and several options based on my budget, and clearly explained what I did and didn't need to get my door safety operational again. I didn't feel oversold at any point, and appreciated the comprehensive advice I received. Once we selected a fix (keep the old door, but replace hardware and opener), they had everything needed to do the repairs immediately, and were able to finish in just a few hours. They promised a door that would sound and work like brand new, and they 100% delivered on that. I've already recommended Precision to another friend and will happily call on their techs for anything I need in the future.
- Daniel Nething
North College Hill, OH
Thank you very good Teck and fixed everthing. tks jv
- John Voss
Harrison, OH
The people on the phone and the repairman were very polite, and professional. The repairman was very informative and provided me with the costs that corresponded with the replacement parts.
- Richard Arn
Lawrenceburg, IN
Excellence service provided by the Precision Garage Door Opener representative. The representative was very knowledgeable about our garage door opener, performed a very thorough inspection, and provided me with the inspection results in a way that made it easy to understand. And most important to me was the fact he took safety very seriously! Thank you for the excellent service!
- Darryl Howe
Sayler Park, OH
David Eilers exceeded my expectations. He was polite, competent, confident and courteous. He was professional and explained the problem. He got right to work and corrected the problem in such a quick time. Safety first is a high priority for this company. They sent a text with the name and picture of the technician that was coming to my house. I’m very impressed with such high level of service he provided. Thank you so much for a great experience. Congratulations on having such an amazing employee.
- ALFREDO rivera
Independence, KY
Great service provided by David. He was informative and helped tremendously with our garage door. Will recommend Precision to anyone inquiring about service done to their garage doors
- Tassidy Brooks
Withamsville, OH
A GREAT job.
- Michael Forbes
Walnut Hills, OH
The work was explained clearly and finished quickly. Justin was prompt (even early!) and was able to fix the problem with no hassle.
- Betsy Ross
Product:
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
I would recommend to shop around and get multiple quotes before choosing to move forward with Precision Door. We were quoted $1,500-$4,000 for a simple garage door repair. We received quotes from other reputable companies and selected the quote that provided a solution that met standard safety requirements to operate at the lowest cost. The competitor cost for the repair was $275. Over $1,000 less expensive than their lowest cost quote.
- Branden P.