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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 2009 reviews, averaging 4.89 Stars:
Burlington, KY
Cincinnati, OH
We needed a garage door repair fast and Precision was there the next day! Justin was amazing. He was professional and courteous. Justin described the inspection and recommendations thoroughly. We could not have been more pleased with the end result. Thank you Justin and Precision!
- Aaron Statt
Independence, KY
EXCELLENT SERVICE!! The tech, David, was very knowledgeable and honest with his repair vs replace conversation. Helpful and friendly as well. Thank you for your help today!
- Shannon Robbins
Rabbit Hash, KY
Precision Door Service installed my garage door opener several years ago shortly after I moved in. I reached out again recently when my garage door was not responding consistently to the remote. The office was able to schedule an appointment the next day. The technician, Jonathan, was very professional, courteous, and personable. He checked the system and found the cause to the issue. The door also had worn cables, rollers, etc. from the original install years ago. These were replaced and the door now functions like new. He also helped me reconnect the system to the WiFi. I was also very pleased with the text updates for the appointment including who the technician would be along with his photo. I definitely would recommend your company and also appreciate your customer service.
- paula Hatfield
Burlington, KY
From start to finish my experience with precision was phenomenal. When I first called, the associate I spoke with was very friendly and able to get me on their schedule for the next morning. I had another associate call later that day to confirm my window for the next morning. She also walked me through how the inspection would go. Then emphasized the importance of safety, and that they would send me a message to include the name and picture of the technician that would be coming to my house. The morning of the appointment, Anthony called me to let me know how far out he was and that I should have received a text with his name and picture, as safety is a top priority for precision. Anthony could not have been friendlier or more professional. He walked me through every step of the process and then explained each part of the report and what options there were. All while my 3 year old presented him with every stuffed animal in his collection. Anthony was extremely patient and professional throughout. He was able to take care of the work in the same appointment, and I feel very confident in the product and service. I highly recommend precision to anyone.
- Laura Smith
Product:
Forestville, OH
Jonathan G. was fantastic. Great communication prior to the appointment and throughout. Excellent work completed and cleaned up as if he were never here. Great work!
- Justin Campbell
Fort Mitchell, KY
Justin N was Awesome! Very knowledgeable and thorough. He started out by asking about the use of my garage doors that I have never thought about! He listened intently about the issues I was having and did a great job explaining the issues I had going on. He gave me several options for the repairs and did not push me toward the most expensive options. He had all materials on his truck to do all the repairs, and walked me through all his work. I can’t believe how quiet my doors are now! Scheduling online was easy and office personnel followed up quickly with a call. Great experience!
- Paula Crail
Madeira, OH
Reliably great service! Chris was super friendly and did a great job freeing my car from the garage when my spring failed!
- Richard Freshwater
Reading, OH
Anthony is a great guy. He's really thorough in his explanations and why certain parts need replacement and how general wear and tear on garage doors and the mechanics behind them. Would be glad to use him again.
- Michael DeVita
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Withamsville, OH
Scheduling was easy and the technician, Justin, was courteous, friendly and professional. We are very pleased with his work.
- Dan Schultz
Withamsville, OH
Tech was very polite and was on time. My overhead garage door springs were bad; the tech convinced me to get all new parts that support the door for “safety”. He said he was done, but the garage door still squeaked- I told him that squeak has to go, and he did some additional work. I don’t know about the cost to repair things so I’m at the mercy of the integrity of the contractor. My husband wasn’t here for the repair. So it was on me to decide. I was charged over double what I should have been charged for this job according to my husband. 1500$ for overhead springs, new rollers, drums and a cable. I read the lowest reviews on Google after the job was done and now see many complaints about extreme overpricing by Precision. I honestly thought that I had called The Overhead Door Company which my friends recommended. This number popped up in my search engine when I typed in Overhead Door. It is NOT Overhead Door. This is Overhead Garage Door- Precision. I understand companies need to make money- but this pricing feels unethical. They will say, “Your parts have a lifetime guarantee”, not worth the exorbitant cost. I can’t recommend.
- Aileen Westerkamp
White Oak, OH
The technician was very polite and professional. He was very knowledgeable and able to answer all my questions. I was left with zero concerns, only gratitude that my garage doors are opening and closing smoothly. I would definitely recommend this company and technician to others.
- Robert Bay
Hebron, KY
David arrived at our home and conducted an inspection of the garage door. Our older genie opener apparently was the problem. David explained the options and pricing for a new Liftmaster opener and work that needed to be done. David was very friendly and professional and proceeded to do the work. I was very happy that I had called precision and i would recommend them to anyone else.
- David Amann
Bridgetown North, OH
Justin came out. Solved our issue. And even found a remedy for a problem we didn't know we had. The repair was estimated (more expensive than we expected) but the actual service and followup treatment was top notch. We will keep you in mind if we need top quality future repairs.
- Steve Deiters
Highland Heights, KY
Anthony was prompt, kind, knowledgeable, and very informative. He provided me with the options and estimates on repairing my garage door. Couldn't be any happier with the final results. Thanks Anthony!
- Michael Northcutt
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Loveland, OH
Dave was very knowledgeable, and took the time to explain all of the different options. When it came time to install, things went quick! They took extra effort to blow leaves out of the garage when complete. 5 stars!
- Greg Simpson
White Oak, OH
Chris the Technician was punctual, knowledgeable and very thorough. I was impressed with his professionalism. I highly recommend Chris!
- Casey Caliguri
Loveland, OH
David and Anthony were able to make it same-day for an emergency garage door broken spring replacement. While they were at it, they also showed us that our 22 year old original garage door opener was at risk of failure, and were able to replace it as well. Very helpful, thorough, and professional! Thank you!
- Kendall Lemley
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Technician: David Eilers
Rabbit Hash, KY
Our service tech Chris was great. Kept me informed during the day as to his progress before arriving. Offered to bring water or drink while on his way. Explained all he found and clearly reviewed my options. Installed the parts quickly and got us back up and running win no time. I will use Precision again.
- Michael Fleury
Sardina, OH
David and Anthony did an outstanding job! They arrived as scheduled, inspected all 3 garage doors and thoroughly explained what was required to get the doors back to a safe and proper operation. We became aware of Precision Garage Door of Cincinnati by their TV ads. And, when I called to schedule an appointment, I was surprised at how quickly we could schedule the appointment. We highly recommend Precision Garage Door!
- Gary Dombroskie
Northgate, OH
jonathan guffey explained everything and was easy to work with,very friendly and did a excellent job
- Mike Suder
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Technician: Jonathan Guffey
Independence, KY
I had an excellent experience with this place. They came out promptly, assessed the situation with my garage door, and provided clear explanations of the issues. They replaced several old parts and installed a new garage door opener, making the entire system work like new. The team was professional, efficient, and friendly throughout the process. I was impressed by the reasonable pricing, especially considering the quality of work and the lifetime warranty they offer. It gives me peace of mind knowing I can rely on their services in the future. I’ll definitely be using them again and highly recommend them to anyone in need of garage door repairs or replacements!
- Ben Merrill
Service Provided:
Product:
Technician: Jonathan Guffey
Wilder, KY
The issue was resolved in a reasonable amount of time. Anthony and David were professional and courteous. They explained the 23-point check for safety that they performed and answered all my questions and provided me with options before the service began. I would recommend Precision Door to my family and friends.
- Sharon Redmond
Groesbeck, OH
Extremely polite and professional!!! They also were very fast when working on our garage door.
- Michael Williams
Product:
Covedale, OH
Very pleased with the service. The tech was on time and showed me the issues with the garage door and with the garage door opener. The tech was very friendly and knowledgable.
- STEVEN BROWN
Cincinnati, OH
David did a great job. Very thorough and courteous. He explained the issue well along with his recommendation on how to fix. Very quick as well. Precision was out within an hour and a half of calling and had everything fixed under 1.5 hours.
- Matt S.
Butler, KY
I called Thursday afternoon with a broken cable. I was given an appointment for Friday morning. Our technician was Christopher Woods. Chris called us early Friday to confirm. Called us again within 30 minutes of arrival. Could not have asked for a better technician. He was so polite, clean, friendly but most importantly, Chris knew his job. Would definitely want him back if further work was needed!
- Sandy Mccormick
Miamitown, OH
I had a great experience with Precision Doors. The appointment was easy to set up and pass information to. Jon was able to help with everything and plus some. Both garage doors are in the best shape they've been in a long time.
- Jacob Duritsch
Mount Healthy, OH
Response was quick to my call for a door problem. Technicians David and Anthony were on time, diagnosed the problem, and presented a range of repair options with no pressure to accept a particular option. The work was completed efficiently and tested for proper operation, and the work site was cleaned up without delay. Both David and Anthony were courteous and professional throughout. I am completely satisfied with the whole experience with Precision Door.
- Larry Benton
Groesbeck, OH
Our garage door spring broke and while other companies would take days or a week to come out Jonathan was out within an hour or f when I called. He was friendly, honest and knowledgeable. I’m so glad I called Precision and that Jonathan was on my job. Thanks again Jonathan !!!
- Mike King
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042
Your employee, Justin, is a great employee and represents your company so well. He asked me a lot of questions before he started about the problem and really listened so he understood what was needed. He was so very patient, kind, and understanding to the young woman on the phone and me when we were troubleshooting an IT type issue. He was very engaged and just made me feel like my problem was not unimportant and had his full attention. Justin should get a raise or bonus for all the work he had to do this morning on my opener and with having to contend with my dogs and my stupidity. He is a great guy! Justin’s parents and his boss should be so proud of the wonderful young man they have raised. I love this company and have been with them since 2011 and would never use any one else. They have a great staff, great product, and coverage for their products. They are quick to respond when other companies I have called are days to weeks out for service.
- Don Maddox