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Garage Door Repair Reviews in Cincinnati (Page 12)
Precision Garage Door of Cincinnatihas received 2988 reviews, averaging 4.88 Stars:
Rabbit Hash, KY
Loveland, OH
These guys are terrific! Our garage door broke on Thursday evening. I went to Google, saw that they've been in business for over 20 years with close to a 5 star rating by over 2k customers, why would I call anyone else? First thing Friday morning, Justin arrived. He did a thorough inspection of the entire door, springs, parts and motor. He explained what the issue was, the proposed fix and the cost. He was professional, prompt and thorough. We were thrilled to have the door fixed along with a review of the work and direction for proper care moving forward. While we don't anticipate needing any service for years to come, we would only call Precision if we did!
- Danielle Russo
Product:
Batavia, OH
I highly recommend this Chris for garage door repair services. He replaced broken springs and the bearing assembly on my garage door quickly and professionally. He was extremely prompt—arriving slightly ahead of schedule—which was especially important since the spring failure had effectively barricaded my vehicles inside the garage. His responsiveness and respect for timing made a stressful situation much easier to manage. The work itself was completed efficiently and with clear expertise. The door is now operating smoothly and quietly, and everything was left clean and in good order. Overall, excellent service, strong technical capability, and dependable follow-through. I would not hesitate to use his services again or recommend him to others.
- Dale Monceaux
Alexandria, KY
Geoffrey came out to look at my door to fine tune and adjust. Extremely professional, thoughtful, prompt, and courteous. Highly recommended!
- Adam Zepf
White Oak, OH
Variety of reference sources! Company truck and technicians in uniform a must. Technician bio and pic messaged prior to visit 5 stars!
- Craig Williams
Fort Thomas, KY
Service was SUPERB from the initial call, to the visit for the estimate to the full installation of the garage doors and garage door opener. Jimmy Schmidt and Keon Tillman were excellent in their customer service, expertise, professionalism, communication, courtesy, and understanding of my situation. The service greatly exceeded my expectations and I seldom find that to be true. What outstanding technicians and representation for the company. I have already referred three people. Thank you so much for making my life so much easier.
- Vikki Clemons
Loveland, OH
Called them out when our garage door started to make a grinding sound. Kevin let me know he was on his way, assessed the issue, and it was fixed in less than 15 minutes! Thanks again!
- Ryan Schisler
Williamsburg, OH
The technician was very knowledgeable and the finished product was great. I would recommend this company to anyone!
- Trent Otten
Product:
Florence, KY
Harley Carter was very professional. He was courteous, professional, and very helpful throughout the process. It made the experience smooth and stress-free.
- Teresa Hamrick
Verona, KY
Very helpful and understanding explained everything throughly and was patient.
- Amanda Reichert
Florence, KY
The technician did a very good job. He was kind and friendly.
- Michael Maciariello
Montgomery, OH
Precision was very responsive to an emergency request. Justin (the technician) arrived at the stated time and was very informative about the necessary and recommended work. He explained everything and the associated cost prior to moving forward. The work was completed in a timely manner. Justin was polite and professional. I highly recommend Precision Door.
- John
Product:
Milford, OH
I requested an estimate to replace our garage doors and Justin showed up within just a few hours. He was thorough and walked us through all the options, answering any questions we had. It's clear that excellent service matters to Precision.
- Kevin Chamberlin
Alexandria, KY
Yes, Kevin was thorough and he definitely knew what he was doing, I for sure recommend Precision Door to anyone,
- Monica Mcintyre
Fort Wright, KY
On time and very professional. Jimmy did a great job explaining options and installing 2 new door openers. Job was done quickly, thoroughly and with a great explanation of all aspects of the door openers, wall units and key pads. Will definitely be a returning customer.
- Dave Woods
Dry Run, OH
Quick response. Kevin was courteous, professional, and helpful. Highly recommended.
- Eva Krieg
Blue Ash, OH
i understood the options and the work was done nice and quick.
- David Dombar
Walton, KY
Harley was very professional and courteous. He replaced the seals on the bottom of two garage doors. The only issue we had is that it cost almost doubled from what was quoted over the phone prior to the visit. Thank you,
- Karen Chambers
North College Hill, OH
Our technician, Justin was outstanding. He patiently diagnosed the problem with our garage door and explained in detail what he found to be the causes of the problems. He then provided options to fix it and explained what would be involved and the differences in each option. I didn’t feel rushed or pressured to make a quick decision. Once a decision was made, Justin professionally and to such a high standard of excellence installed new equipment and I couldn’t be happier with the results.
- John Gretz
Product:
Dry Run, OH
We had our garage door break a cable and come off the tracks so we were unable to get our car out of the garage. Geoff was able to come out early on a Sunday morning and get everything repaired and functioning properly again within a couple hours. Geoff was very friendly and extremely professional. He thoroughly explained what our issues were and offered repair solutions that were good/better/best to choose from. Great experience!
- Jason Schroeder
Milford, OH
Previous customer and when our door broke I had no hesitation in calling this wonderful company again. Fast, friendly service and amazing customer service and support. Highly recommend!!! Chris was superb. He called ahead and updated his timing, arrived and did a thorough analysis and repair and was extremely helpful in explaining my new opener to me
- Angela Nordheim
North College Hill, OH
I called for a spring repair. The repair tech was very kind and courteous however after inspecting the door he gave me a quote for over $3000. He listed off several "issues" which after a second opinion from another garage door repair company indicated where not issues. This included a dysfunctional opener which he diagnosed due to charring on the components which was not present and it not fully cycling which the other company fixed by running a full cycle (simply holding the button down). The Precision Door repair tech then charged me $99 for the inspection which I believe was a misleading attempt to raise the quote.
- Joseph Anneken
Independence, KY
Quick and easy to set appt. Fast communication. Harley was great to work with. Very knowledgeable and genuine. Installation went fast. Thoroughly explained new system.
- Dan B
Service Provided:
Product:
Technician: Harley Carter
Newport, KY
Chris was excellent to work with today. He was informative and gave a few options to choose from to replace our garage door opener and other safety measures that needed addressed. The entire process was easy for the customer- from scheduling online to having the work completed the same day. Will definitely be recommending to neighbors and friends in the area.
- Levi Yager
Product:
Covedale, OH
We would like to thank Precision Door for their fast response. We would also like to thank Chris the door specialist for explaining ever thing so clearly that we could understand. He did a great job!!! Thanks again, Seal Family
- Howard & Sylvia Seal
Dunlap, OH
Outstanding service.
- Tracy Newbill
Fort Mitchell, KY
The serviceman arrived on time and was thorough in his inspection of my overhead door. The service call was to check why my remotes were not working, but when he arrived, they worked he did a fine job of cleaning up my existing door. He was very polite and nice and I appreciated his help.
- Mary Alexander
Harrison, OH
I appreciated the same day service. Jimmy couldn't have been more polite and informative, on time and good communication. On the down side, pricing was completely ridiculous. To replace 2 springs on one door the costing was over $1200, nearly 3x's the cost are from other leading service providers were (A&E). I ultimately went back to my primary service provider and the same service out the door was $459. When I asked why they were so high, was told that Precision uses 'powder coated' springs vs oil dipped. If pricing would have been just a bit reasonable, I would have went with Precision but whey pay nearly 3xs the cost for a basic repair.
- Rob Wolfe
Mount Healthy, OH
Precision Garage Door has been the company that we've used over the past eight years to service our garage door. The experience with all representatives from Precision has always been courteous and professional. Justin Napierala serviced our home a few weeks ago, and he was very polite in informing me that the only thing needed was to hit the reset button. He was respectful in not making me feel like an idiot. We would highly recommend Precision to anyone in need of garage door repair work.
- C. Ross
Bridgetown North, OH
Harley Carter was very friendly, knowledgeable and efficient.
- Ginny L
Kevin was polite, thorough and informative! Thank you, Kevin!
- Amy Poe