Garage Door Repair in Cincinnati Area - Page 51

Carola Spurlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision had come out before to replace broken springs 10 years ago. We were happy with them then, so I decided to call again when the garage door would only open about a foot. The motor, cable & belt were shot & we decided to replace the rollers, ball bearings & cables as well, as they too were either dry rotted or rusted. David E. did a great job. He arrived within the allotted time frame, and was very courteous & knowledgable.

Bob Ervin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was very helpful and explained the situation of our garage door very well. And your company came out very quickly to replace the door. They finished the job very quick too. The door looks really nice.Hopefully it will last us a long time. Thank you. Bob Ervin

Barbara Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used Precision Door before. I've never been disappointed. The technicians are knowledgeable and professionable. I recieve clear explanations of what needs to be done to fix my problem. When they leave, I'm satisfied. I highly recommend them.

Lucinda Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had everything replaced last year in May 2023 when we purchased a new garage door opener. When I say everything, I mean tracks, rollers everything but the doors themselves. Our setup was over 32years old. We purchased the opener from Overhead & they did the installation in a timely manner and up to October 2024 we have not had any problems. Because of an error on our part backing into the garage we knocked something loose off the track with the sides view mirror of our car & the garage door would not go down all the way. The Precision Tech saw the problem right away & had it corrected in a matter of minutes. We were prepared to pay for a Service call, but the Service Tech. said "NO CHARGE". We were shocked and overjoyed. I will say last year when we had everything replaced but the door & we got a top notch opener with battery backup & camera it was costly. But we needed a product that was dependable. And we needed a Company that is dependable to be there when we need them and Precision Garage Door is the One in our opinion. Thank-you

Steve Keck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was very knowledgeable, helpful and did a great job! He replaced springs and installed a new motor and did it all quickly. I would definitely recommend Precision Garage Door Service.

Mark Yontz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was on time and did a very good job.

Brian Koelling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience! My technician, David Eilers, thoroughly explained the issues and made recommendations. After installing my new garage door openers, springs, rollers, etc., he took the time to explain how everything worked and helped me connect all of my vehicles. Again, it was a great experience, and I highly recommend Precision Garage Door Service.

Cindy Dalton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service for my garage door was excellent. Jonathan was very friendly and knowledgeable about the service.Thank you Cindy

Tmothy Keyser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had noticed my garage door was a lot noisier than it should have been. I researched a couple companies and Precision was the one that looked like it was one of the best according to other peoples reviews. Called on a Friday and they could fit me in that following Monday. David Eilers and David (forgot his last name, sorry) were my technicians. Before they started, they explained all they were going to do and the options that were available to me as far as repairs. VERY PROFESSIONAL from the beginning to the end. No pressure to upsell any services, we went with the repairs that were best for us. Would highly recommend this company to anyone who asked. Added bonus, he is a UC Bearcat fan.

Rebekah Hardison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Johnathan was excellent. He explained clearly the work which needed to be done and gave me several options. 5 Stars for sure!

Donita Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best Customer Service EVER! My service time was a two-hour window. Most don't call even when they are over the time limit...but Jonathan Guffey called and let me know he was still on the previous call and kept me informed as to when he could be expected. He and Ben explained everything along the way and were very precise about what needed to be done. I would recommend Precision to all I know with garage door problems. Thank you!

Hannah Greer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was done quickly, Johnathan and Ben were friendly and explained everything well

Mary Helmheckel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David and David were very respectful and punctual.

Denita Singel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was Christopher Woods. My garage door was stuck and I could not close it even manually. Chris got it working and gave me several options of what will improve the door going forward. He is knowledgeable and able to communicate the problem to me in terms I can understand. Christopher is professional, efficient and I look forward to working with him in the future.

Susan Dennis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech John came out for what I thought would be a simple repair. My door and parts are about 3 years old. Instead, he presented me with 3 options ranging in cost from $1,050 to $3,600 (for replacing all parts). THIS IS A THREE YEAR OLD DOOR/PARTS. I paid a $145 service fee so that he could come out and try to extort me for thousands.

Kenneth Bailey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted this company to repair one of my openers. The technician was not able to reset my limit switch, but offered to sell me a new opener. That cost me $150.00 for that visit that resolved nothing. Afterwards I contacted PDQ to make necessary repairs. The PDQ technician showed up and approximately 15 minutes later the opener was functioning properly and he lubricated the rollers, hinges and spring, which this company did not do during the inspection of a door that was only 9 years old. He then showed me how to reset the limit switch for future reference if any 3 of the door openers malfunctioned. The opener did not need replaced but simply the electronic limit needed to be reset, which is a simple procedure handled through the back panel of the opener. Lesson learned? If the company didn't sell the opener don't expect them to service it, but want to replace it with their opener brand costing the customer exceedingly more than necessary.

Arielle Betts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision Garage! They repaired my garage opener camera quickly and efficiently. Justin was professional, arrived on time, and explained everything clearly. The opener works like new again. I highly recommend their services to anyone needing garage.

Judy S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision when our garage door jammed and wouldn't open. David and David inspected the door and determined that the track was installed too low and the top of the garage door was rubbing against the track and getting stuck. They raised the track so the door no longer binds and also replaced the worn rollers and cables. I was impressed by how quickly they diagnosed the problem and were able to correct it. Both were very professional and explained the problem and options for keeping our door safe and efficient very clearly.

David Faig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We went with Precision because of the BBB, and I've seen them around. The tech was very professional and explained what was failing. Did an excellent job and the door was much smoother.

Steven Parrillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot be more please with the results! Justin Napierala spent the time to fully evaluate my garage door problem and recommended a solution. He performed the work quickly and efficiently. He stayed until we were comfortable with the new opener and the technology that operates it. The former noisy door is now as quiet as I had hoped. I would recommend Precision and Justin with no reservations at all.

Pam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Christopher did a thorough examination of the garage door and opener. He had my springs replaced and my garage door opening in a timely manner. He was very professional and did a great job!

Stephen Haubrock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt appointment and nice service

Jeldean Huff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision because my garage door stopped working. There was an oil odor coming from the garage door motor. David was very patient and clear explaining what was the cause of the issue and what would need to happen to correct the problem. David was really good and fast in completing the work involved. I would highly recommend David/Precision for the work done on my door. Thank you, Jeldean huff

Jennifer Lam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I love this company. They work me in quickly, are always on time, polite, courteous and do great work. I love that they call ahead of time for a heads up, and they send a picture with a personal description of the technician - really nice touch!

BP and Teresa Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

(Broken garage door spring replacement and garage door opener installation) Excellent Service! The operation of our 16x7 garage door had recently been very erratic, so my wife looked at online reviews and we decided to go with Precision Garage Door Service. The service van showed up on time, and the technician, David Eilers introduced himself and proceeded to ask questions and checked the various components which quickly narrowed down the problems. David had the necessary parts in his van and so he commenced to getting the job done. A short time later, he had completed the necessary fixes, explained what he had done, and demonstrated the operation of the garage door, which now worked perfectly (and quietly!). David was very honest, thorough and efficient, and we would highly recommend Precision Garage Door Service!

JENNIFER FERRICK

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Tech, David Allen was very courteous and kept us informed of his arrival time. He explained everything in detail and gave us his best suggestion for correcting our issues. He cleaned up everthing once he had completed the job.

Roy Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very impressed with the expertise and friendliness of our technician, Justin Napierala He was very diligent and thorough in explaining functions of newly installed garage door and answering our questions. Justin is a true asset to Precision Door Services.

Margie Comer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I heard about you on t.v.,but I looked you up on B B B and had a good rating.Johnathan was very professional and polite and showed me how to work the door.I am a content customer. Margie Comer

Erin Grimme

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi Joe, The technician was very nice and respectful. He saw the issues and fixed them in a very timely manner. My husband and I are embarrassed because we erased his contact info, but he was a really nice and skilled employee.

Eva Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service