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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 2420 reviews, averaging 4.88 Stars:
Groesbeck, OH
Silverton, OH
David from Precision was great. He communicated my options very well and was very up front about cost and how long it would take. Highly recommend!
- Matt B.
Covington, KY
Great service. Fast quality work.
- Brian Frey
Burlington, KY
Could not be happier with Luke Mattia and Johnathan Guffy. Both employees are professionals and took care of the two new garage doors and opener. Everything handled quickly and their work is fantastic. Definitely 5 star service from the beginning until the end.
- Ronda Napier
Loveland, OH
They were wonderful. David explained options to me and we had my son on the phone so he could help me decide the option I decided on - new springs and rollers. I had spilled some peaches under my car and they picked them up for me and put my dumpster next to the house. They did not have to that. (I need a walker to get around.)
- Kay Napier
Withamsville, OH
The crew worked very hard on a very hot day. David, David & David were all very professional and polite! The work was done very well and in a timely manner. They took all trash and cleaned the floor before they left. Overall an excellent experience and quality work.
- Patrick Welsh
Product:
Northgate, OH
Problem was solved. Great service from Bob.
- Tom Meyer
Dry Run, OH
Brad was very professional and gave us several options to do with our door. All work was done quickly and the door is ruuning great.
- Amy Witherell
Product:
Montgomery, OH
We saw the vans in the neighborhood and seeing them enough let us know precision must be a good company to work with. We worked with Luke and the experience was great. He was professional, knowledgeable, and made us feel like we were being consulted with, not sold to. He walked us through every aspect of our garage door system, answered our questions and provided us with honest feedback on the state of our system and what to do about it. 10/10 will be calling Precision back when we need support again.
- John Norkey
Product:
Blue Ash, OH
The response time could not have been much faster. Called early morning and on site by noon. The broken spring coil was replaced. Dave Allen and Assistant (Dave) were fantastic. Explained everything thoroughly. I did have some sticker shock on the price. Dave and Dave remediated everything in about an hour. The final price seemed steep for an hour of work and material prices. I would still recommend Precision for the response time, professionalism and assurance to resolve the problem.
- Eric Gaalaas
Blue Ash, OH
The company was close by. The technician was professional and on time
- Patricia Schroeder
Product:
Williamsburg, OH
Service was prompt and thorough! Door now works like a dream. David gave a good explanation of our door openers problems and replacement of our old unit was quick.
- Teresa Wright
Montgomery, OH
I would like to give a better review, but too many things went wrong along the way. After the initial visit, I received no communication, due to the fact my phone number was entered incorrectly. Luckily, I gave my wife's number as a backup. Then, when we received our initial invoice (before the installation), we were billed for an entirely different door that was much more expensive. I contacted Precision and Patrick did do a great job of straightening things out and ordering the correct door, which actually arrived sooner than expected. The installers, Jonathan and his assistant, were very courteous and professional. However, they didn't seem quite prepared for the installation. They had to go back to the shop to get a part, and once the job was finished, there was a large gap between the door and the floor because the bottom seal was too small. Jonathan said either he or someone else would have to come back to finish the job. A little over a week passed and it felt like we were forgotten, so we contacted Precision to set up a time for them to come back to install the right seal. During this time, the trip above the garage door had already started to come apart as well. When Jonathan returned, he still did not have the correct seal to finish the job, so he had to go back to the shop once again. When he returned, the seal and trim were fixed. The door seems to be fine now, but I feel like we went through a bit more aggravation than was necessary.
- Kean Crank
Greendale, IN
Beautiful job and made sure everything was to my liking. The installers were amazing and did an awesome job. Highly recommended!
- Chris Brandt
Falmouth, KY
I could not be happier with my garage door and the experience I have had with your Company. From the very first point of contact to the final installation by Jonathan Guffey-- everything and everyone was the best! Thanks to everyone for the best service ever!!
- Sandy Craddock
Service Provided:
Product:
Technician: Jonathan Guffey
Groesbeck, OH
Dave Allen and partner are the nicest service members I have ever worked with. Very kind and did a great job on my project.
- debbie swango
Norwood, OH
Thank you Luke Mattia and Precision Overhead Garage Door Service! Your courteous and professional service was appreciated. Luke answered all of our questions with understanding and his work ethic is amazing. We will be recommending Luke and Precision Overhead Garage Door Service! John and Laura Byrd
- Laura Byrd
Batavia, OH
Amazing service!! Couldn’t ask for better. My tech was Robert B. He really knows his craft very well. This company is doing something right to have employees like Robert wanting to work for them. I couldn’t say enough good things about the service work completed.
- Adam Graves
Product:
Loveland, OH
Great service! gave options for repair and safety. They were very helpful and patient.
- Zachary Youle
Forest Park, OH
I have read the reviews on the website. It was a good choice.
- Ted Mejia
Product:
Burlington, KY
Great customer service and communication! Robert met our expectations, was very polite, professional and thorough. Would definitely use them again. Thanks Robert!!
- Valerie Whisnant
Product:
Fort Mitchell, KY
I have used Precision before and was very pleased. This time I was very disappointed. My garage door is stuck in the closed position. I can't get it open. My lawn mower is in there and I need to get it out because my grass is out of control. The technician looked at it for 10 minutes and decided he would spend his time writing up a quote for a new door instead of opening the door. The "quote" was full of errors. He did not know the name brand of the door. It is clearly stamped on the handle "Clopay". He just listed it as an 8' X 7' door. It is in fact a custom size door 80" X 72"! He also sent me a text saying he finished some other jobs and could he come early? I called the company and asked them to send him a message to call me. He did and said " He was told that if we had an opening I wanted him to come early" ! Liar! I will not use Precision again and anyone I know will not!
- David Tubesing
Loveland, OH
Thanks!
- Amy Prewitt
Bridgetown North, OH
Happy with my new garage door!
- Marcia M.
Florence, KY
Saw your ad on TV and decided to give Precision a call. Robert was very courteous and very thorough as well as knowledgable. Showed up early but called first. Really liked his energy and work ethic. Will certainly ask for him if I need more work done.
- Larry Anderson
Loveland, OH
Great experience! My service tech was Luke Mattia. Very professional! I had a broken spring on my larger garage door. He had it replaced in under 1 hour with no issues. He also performed a “safety check” and advised me of additional maintenance options he could provide (for a price $$$). I’ve used Precision Overhead Garage Door in the past and will continue to use them in the future. Thanks, Luke!
- Steve Norris
Harrison, OH
Robert did all he could to repair the existing opener. Took great care to trouble shoot the problem, but in the end the opener was shot and needed to be replaced. He explained the different types and Warranty Options on each. I was very happy with my decision to replace the opener and upgrade to better springs. The new modern features are a nice treat. Works great and is so much smoother and quite. Thanks for taking all the time to work on my opener and installing my new one, it is very much appreciated.
- Mark Havlin
Product:
Independence, KY
Overall good experience. Straight to the point and completed in a timely manner. Ensured that it was more than just work. Very passionate and personal with the customer.
- Matt Hilditch
Blue Ash, OH
when I call to make appointment the ladies were very nice and help me and answer all my question. I received a call to do the job earlier and they work me into their schedule . I also received a call from installer giving me the time when to expect him. I also ask if he would text me to confirm so I knew when to expect the truck and Dave was very nice and answer all my question before , during and after the job was finish . It was nice to work with this company and I would recommend them to anyone who needs a garage door repaired or replaced
- Ruth Hayden
Product:
Alexandria, KY
Luke was the nicest guy that I think that I have ever had do work for me! Very informative about what he was going to do and did it quickly and professionally! Awesome experience!
- Chip & Cassie Sansom
Product:
Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Office: (859) 657-9806
7200 Dixie Highway
Florence, KY 41042

I was very satisfied with the work that was done.The technician very professional and nice.
- Michael Yett