Read what people are saying
about Precision Garage Door

My garage door opener surprised me when it stopped working altogether. I was also surprised at the extremely prompt service I received after calling Precision! I am not a mechicanically inclined person; I am an older citizen who has a hard time knowing if I am being taken advantage of or not. I have not had to purchase a garage door opener for over 30 years. You can imagine the culture shock when I learned about the pricing change that has occurred in those 30 years. Thank goodness for Seth Boyers (my technician.) He could see how confused I was. He eased my concerns and assured me that he wasn't in a hurry, he would not move forward until I was totally clear and confident, and that he was going to walk me through the process/equipment until I felt that we were on the same team and he and Percision would be there for me whenever I needed help of any kind.Thank you, Seth and Percision. I believe you. Lynne

- Lynne Ruhl

Jonathan, our technician provided outstanding service in a professional, friendly manner. He called ahead to confirm the appointment. Upon arrival, his diagnosis was swift. He then performed an overall inspection of the garage door’s function, installed new light bulbs, and straightened a part that was slightly out of alignment, something I had not even noticed. I found Jonathan’s service to be outstanding!! He represents your company very well!!

- Carol Dantley

Had Seth come by to fix a fried motor on the garage door. Could not have been more polite and professional, even walked out to him sweeping up the garage when finished. Everything was thoroughly explain and I was given multiple options before he started any work. Overall incredible experience working with him.

- Stephen Bonta

Seth Boyers was the tech that worked on my garage door, and I couldn't have had a better one. He was very cordial and made me feel relaxed in knowing he knew what he was doing. He had to access the door through a small window with no grumbling. He renewed the entire mechanics of the door, and I could not be more satisfied. You have a good employee, hard to find these days, hang on to him.

- Gordon Dearborn

It was a pleasure doing business with your company. First of all, when I called, I was able to get an appointment for the next day. Then I was glad to receive a text stating that the technician was on his was, along with a picture of the person to expect. Kevin was a true professional, listening to the problem and then figuring out what was needed. Unfortunately for me, my system was old and parts were no longer made, but he showed me the different options and was able to install the one I chose same day and by the time I had to leave to pick up the grandkids. It now works great and is really quiet. Marlene

- Marlene Fromm

Geoff was great. He was very professional and respectful of the property and explained my options as well as the work being done before and after he was finished. And it was easy to schedule a time that worked for me. It was a good experience.

- Cindy

Prices are absolutely ridiculous. You should be embarrassed for what you charge. There is a special place in hell for companies like yours.

- Diane Russ

Justin was very professional, knowledgeable and friendly. He explained all of my available options prior to doing any work. I was very satisfied with the service i received and would definitely recommend your company to others

- Maryjo Rodgers

David Eilers was my technician. As promised, he kept me informed of his arrival time and was on time for the appointment. He was courteous and friendly. David inspected the door, railings, motor, etc. he was very thorough. He explained the issues and possible causes. He provided multiple bids of repairs to help fit my needs and budget. Thank you David for your explanations and professionalism.

- Cheri Cunningham

quality parts and workmanship

- William Woycke

David was extremely nice and explained everything completely.

- Irene Bien

I was very happy with the service I received today from Percision. Kevin corrected numerous issues that another company said were just fine. For the first time since the new system was installed, it is running quietly and not jerky. Also, the automatic light is working.

- Mary

Our technician, Jimmy arrived on time and was exceptionally courteous. He clearly explained multiple repair options without pressure to choose a specific one. Once we made our decision, he completed the repairs within the promised timeframe, delivering quality service throughout.

- Doug Deal

Jimmy Schmidt was on time, evaluated our door and then explained what needed to be done. Some parts were still under warranty so that was good. Job completed to our satisfaction.

- Eileen Herzog

Absolutely pleased with how Jimmy Schmidt explained the entire issues with and concerns with the Garage Door. Jimmy was Very professional and explained all options for the entire door and moving parts and all that was under Warranty. Jimmy did an exceptional Job . Companies need more like him. Dependable and Professional. Thank You for Everything Ray Hitz

- Ray Hitz

I got your name from the internet. David Eilers did a nice job on my door. He was very friendly and professional. he informed of everything that he thought was defective on my door. Now that it has a lifetime warrantee I know who to call if I run into problems again. Paul Glandorf

- Paul Glandorf

Service person did a great job and fixed door quickly. My only shock was the cost to replace the springs and cables. I had no idea how much torsion springs cost.

- Jim Bardua

My technician was Justin today. He explained all the options for upgrading one of my garage doors with a new lift system and all the peripherals that go with it. He also gave me a keypad and helped me update the MyQ app to include both doors. He did an excellent job. The door opens quietly and smoothly now.

- Ruth Michalski

Seth came out and did a great job diagnosing and repairing our door. Gave us several options and thoroughly described each one which gave us confidence in the decision to make the repairs. He got the door back up and working same day with no issues and was very friendly throughout the process.

- Joe

Thanks Jeff for your quick and efficient service!

- Elise Rubinstein

The whole experience was seamless, Justin is a great technician, did a great job. Very happy with everything they did.

- Dan Lickert

Keon installed door,opener the whole works,every thing new.He told me how long it would take and that was right on que,He did a good job.

- Dennis Wilson

Our technicians arrived within minutes after I called. They were friendly, professional, efficient, and knowledgeable. David explained everything and answered all questions. He went above and beyond and will recommend Precision Door to anyone!

- Karen Ferguson

Chris was wonderful. Very professional & took the time to explain everything.

- Liza & Kevin Bolta

Chris was very impressive. He said he was to check the garage door and its components. Before entering the house, he asked if he should remove his shoes. Very polite. He was professional when he found something wrong. He showed me where the problems occurred. He gave me three choices to what would best fit my budget. Upon my choice he went to work immediately. I am very pleased with his work. If there would be a need, I would certainly call Precision Garage Service.

- Brenda Culyer

I'm so happy I was able find you and that I could set this up last night right after the spring coil snapped. Since the operators are available 24-7-365, it made it possible for the early Friday morning repair. Christopher Woods did a great job on the repair. He was all pro and was able to complete the task quickly. A good guy and efficient worker. Thanks very much for helping me out! Hope everyone has a great weekend. I'm so pumped I can open the garage door all weekend. It's very important! :)

- Eric Danowski

Jonathan Guffey was our technician. He was very professional in his appearance and attitude towards our repair. He explained in detail what was needed and how long it would take. Because of the quick response from your company and the professional job by Jonathan I would not hesitate to recommend Precision Door Repair to anyone.

- Anthony Boedeker

Johnathan was very nice and explained everything.At first the price seemed very high but he let me talk to my son and explained everything. He did a great job and I am very happy with the job.

- Janice Ellers

This is no fault of the technician who came out and entirely on this company. If you are looking to get your garage serviced same day, this is the place for you. If you're looking to get bent over and taken in the rear, this is also the place for you. The pricing is outrageous and you are better using another company. The business model drives unnecessary profit. Here is what I imagine their business model is: have as many techs as you can in the field so that they are showing up same day, have the tech mention the company's "great 5-star reviews" to get the customer comfortable and confident, present 3 "options" to the customer with the "best" one being things they do not need or want, use key phrases like "better than our competitors" and "safety" to try and trick the customer into buying something they do not need. My call was solely to get a broken spring replaced. The experience calling and making an appointment was good; the rep was pleasant. I was able to make an appointment for a window of 12:00 to 2:00. 2:00 rolls around and nothing. I have to call the rep back and ask when the tech will be there. The tech calls me, and is very nice, and explains his current job is taking longer than expected. He showed up at around 3:35, so I would consider this very late, unacceptable and misleading. The rep did not tell me up front that the service call is $145.00. This should be explained when making an appointment in case customers do not want to use Precision for their services. The tech showed up and first thing he mentions is all their 5-star reviews. So now I know right off the bat, this is a sales pitch. The entire conversation that followed was a sales pitch designed to try and get the best profit. I was offered "good" "better" and "best" options. The best option was obviously things I did not need. The phrases "for your safety" were thrown out and yada, yada, yada. My "good" quote was $2,600 and included things like motor replacement and some other things I did not feel necessary. After some negotiating, the price went down to $1278 for new spring and cables then again to $1166. And then it went down some more to $1155. THE PRICE CHANGED 4 TIMES. What kind of business does this? If the customer is adamant they do not want to spend a lot of money, you shouldn't have to negotiate down this much. The invoice lists 2 springs and the cost for 1 is $465..... FOUR HUNDRED AND SIXY FIVE DOLLARS EACH. That is astronomical! Also the invoice listed the spring color as black and what was installed is green so I'm guessing the tech input the wrong part and I'm not even confident I was charged the correct amount. The green is not appealing and this is shady business practice. The tech did fine work, everything is functional. My invoice also lists a 3-year warranty and the sales pitch used the phrase "warrantied for a while" or "warrantied for lifetime" and "we're going to use better parts than our competitors and they last a long time." Okay, then why is this only warrantied for 3 years? The 3 year warranty was not told to me up front. The tech of course mentioned giving a review. I was honest with him and said it was no fault of his own but I was not satisfied with the pricing. He understood and said maybe I shouldn't leave a review at all. He also mentioned if I left a 5-star review he would get a bonus. The audacity. If I could do it all over, I would have turned down service, paid the ridiculous $145 service call fee and used another company. I will never use this company again and will adamantly tell others not to do the same. Waste of money and not satisfied.

- Christy M

Very nice representative, job completed same day, and very satisfied with the work done. a bit pricey though. but overall i am very satisfied.

- Connie Bacon