Garage Door Repair Reviews in Cincinnati (Page 3)

Precision was very professional and did a great job installing new springs/rollers and opener. He explained all parts replaced and warranty coverage. I would recommend the services.

- Angela Combs

Excellent service. Kevin diagnosed the problem with our garage door quickly and was able to recommend a solution that he could implement that day. Kevin replaced our broken garage door spring, fixed many worn components, and installed a new state-of-the-art opener. We are thrilled with the new system!

- Mike Carey

Tech installed new garage door spring because door was difficult to open and would not stay open. A week or so later his repair work failed because the door had to be held up with a 4x4. He later fixed the problem on a return visit. Upon closing the door after he left somehow the door shifted and I had extreme difficulty putting the lock in the latch to lock the door before I left. I'll have to move the entire latch to make easier to install the lock. I would not recommend you company to anyone unless they wanted inferior workmanship. If I had known what I know now I would have never called your company.

- William McCarthy

Hi William, thank you for your feedback. We’re truly sorry to hear about your experience. We would love the opportunity to speak with you and make things right. We have attempted to contact you. Please reach out to us at your earliest convenience so we can work toward a resolution.

Very polite friendly and professional. Great contact before appointment and a job will done. Well definitely be my do to if any other work is needed.

- Joe Larkcom

I called precision to come look at my garage door. The operator was very professional and scheduled a same day appointment. Chris was dispatched out and was extremely helpful and explained everything thoroughly. After he figured out the issues 3 different options were given price wise. Did not commit to the service because I didn’t realize the extent of what we needed and the cost so going to get a second opinion but start to finish was top notch in communication and customer service.

- Austin Morgan

Everyone at Precison was polite and very helpful Thanks

- Debbie Dalton

Team was very professional and prompt to respond to our issues. They gave us options to consider, and they were diligent in leaving the workspace in clean condition.

- Gregory Swehla

Harley was great!

- Andrew Shafer

The technician that responded to our call...Chris was most efficient He gave us three options that were suitable to our problem, explained the options, and completed the repair quickly, I would highly recommend Precision, and Chris to anyone in need of a new system or a repair. Keep up the good and courteous service. It is sorely needed in this day and age. Thanks, Chris. George Maggini Hyde Park

- George Maggini

Was able to get an appointment the very next day. Very thorough in explaining what was wrong and what the options were to fix it. Great service. Will definitely call again if I ever need garage door help.

- Luke Maricle

Chris was very professional and solved the issue of misaligned “eye” of the garage door.

- Carol Mueller

Quick service, Reliable, Good Communication, Transparency

- Mona Choueiry

My garage door wouldn't open so I called Precision Garage Door Service at 8:15am this morning and they said they would have a service person to our house by noon. Kevin arrived at 11am and said he would have to install a new door opener and he was finished by 1pm! Many thanks to everyone at Precision and especially Kevin! We always have, and always will continue to use them!

- Rob Nourse

Harley was the best! Called to see if he could arrive ahead of schedule, arrived at agreed upon time. Very professional in his explanation. Quickly installed the new unit, answered all of my questions thoroughly. Very efficient. Thank you for everything, Harley!

- Candy Day

Good Service. Technician was courteous, efficient and explained everything.

- Larry Zickefoose

Geoffrey wad very polite and a very efficient worker. We needed our house to be quite and he worked hard to accommodate that while completing the work.

- Tyler Ulm

Came out to a busted spring and needed whole system replaced. Tech was great and they came out within an hour on Sunday morning, Mother’s Day. Everything looks and works great. Wish I was a bit more diligent looking at pricing because it seems even with it being a holiday Sunday, most sources are saying I overpaid nearly $750-$1000. Great, speedy service and awesome tech overall.

- Chad Hoeffler

Precision Door was easy and quick to make an appointment! I was pleasantly surprised when Kevin came over to fix a spring and after consultation we agreed to replace the garage door opener unit for the best long-term solution. He was able to do everything the same day! He was friendly, professional, and knowledgeable. Great experience with Kevin and Precision Door!

- Brian S.

My garage door’s cable and spring broke trapping my car in the garage. I called one of my brothers to help me and he highly recommended Precision Overhead Garage Door Service. He had dealt with them before and was very pleased with their work. I am so glad he recommended Precision. Chris Woods came out and did a fantastic job first of all explaining what the problem was and what my options were! Safety was a main concern for Chris which I appreciated a lot. Plus he was very professional and patient with me as I had no experience with this. He fixed my garage door and it works so well now! Thanks Chris and Precision for taking very good care of me and my garage door!

- Trisha Leugers

Chris Daughtery, the technician who came was nice to deal with, trustworthy, and able to tell me what was wrong with my garage door as well as the garage door opener in details and in writing. He proposed several options to fix all the problems that I have and to do it on the spot. I recommend him to everybody with either garage problems or garage door opener.

- George Mezher

Harley Carter was our technician. He very clearly explained the 3 choices of coverage for the door and then told us what he needed to do. He then began working on the door and was soon finished; he began telling us what was broken and needed .to be replaced. We were given explanations of how everything worked and answered any questions that we had. kyle showed up on time, worked quickly. He was very polite, professional. We would tell all people we know to use Precision Garage Door Company. We are very pleased with Harley!

- Steve Rehfuss

David kept me informed of when he would be here, showed up when he said he would, explained our options, and took our order for two new doors and garage door openers. I called Precision this time, because of our good experience the last time we needed service, which, coincidently, was also performed by David. David gave me some advice for temporarily repairing the door, until the new doors could be procured/installed.

- Dan Mikow

Kept me up to date every step of the process. Explained exactly what needed done. Even had some suggestions for me to consider. Great service at a fair price. Thanks Precision.

- James N.

Kevin was very professional and knowledgeable. He provided me with several options to fix my issue. Once I selected the service, Kevin wasted no time in getting my garage door fixed. Thank you for all you did to assist me!

- Estella Spaulding

The technician went out of his way to explain my options and how he could repair and improve our existing equipment. He was friendly and once we agreed on how to proceed he got the job completed in a short period of time.

- Bill Kilduff

Great service from Kevin! Prompt, professional same-day service. We were stuck without being able open the garage door. Kevin quickly assessed the problem, gave us our options and got it fixed as good as new. Will definitely call Precision next time.

- Dan Mueller

Our garage door opener stopped working. The very next day Brandon came out and gave us three very specific options on how to fix or replace our older model of garage door opener. It was a no pressure transaction. We weighed our options and he completed the entire job that day. We did get top of the line and it does come with lots of bells and whistles, but we had the option of more conservative choices. We are very happy we called Precision Overhead Garage Door Service.

- Bob Noe

Chris did an amazing job. He responded the same day we called. Inspected our garage and quickly laid out several options for our repair/replacement. Itemized those options so we could pick the one that best worked for us and our budget. He quickly finish all the install and repair work that day. Also our curious 3-year-old asked him several questions and he took the time to explain what he was doing and why. He did it in terms even a 3-year-old could understand.

- Bill Tolbert

The overall experience at Precision Overhead Garage Door Service was fantastic. My call was handled incredibly professionally, and a technician was at my house within an hour which is remarkable. Geoff Grouse specifically offered to pick up a coffee for me while he was filling up on gas on the way which was an added layer of customer service that I thought was fantastic. Geoff was thorough, explained why he made the specific recommendations he did, and then performed the job swiftly. We really appreciate the level of professionalism, service, and we will look to use Precision again in the future should we need support!

- Ian & Allison Smith

I decided not to go forward with the purchase but the guy couldn’t have been nicer and really talked me through what was needed. Great representation for Precision.

- Jay Gramke