Read what people are saying
about Precision Garage Door

Called 3 door companies, one had an AI interface and took a while to call me back. The other handled my call right away but needed me to determine if I needed a repair or a new door. How am I supposed to know that? He said, well if you need a new door that will be about 3 weeks. Way too long. Finally, I called Precision Overhead Garage Door and I interreacted with a human and they scheduled an appointment for 90 minutes later. My tech, Justin, came out and was courteous, precise and fixed my door within 60 minutes. Simply outstanding service! Patrick S. Blue Ash, OH

- Patrick Sheeran

Precision had repaired my garage door when we moved to Cincinnati in 2018. On of the rollers jumped out of the track and the door was stuck. It was late in the day but Precision sent a man out and within 30 minutes the door was fixed.

- James Nix

We had Precision Garage Door Service come out in February 2025 and install a new system in a house we had just purchased. On October 1, 2025 our garage door suddenly stopped opening and closing, so we called Precision Garage Door. The tech, Justin, promptly arrived about two hours after I made the call for help. He diagnosed the problem and got our garage door working again with no charge to us (still under warrant). He was also very helpful with some tips if this ever happened again. I would highly recommend Precision Garage Door and have always been pleased with the service and quick response. This is the second house where we have used them for a new garage door system.

- Ray Stalvey

I was highly pleased with Precision taking care of my garage door issue. Seth was extremely polite and professional. He informed me along the way with what the issue was, and he took the time to answer all of my questions. I'm happy to have my garage door back to working great once again. Thank you Precision!

- Sharon R.

I highly recommend Precision Overhead Garage Door Service to anyone in the Greater Cincinnati and Northern Kentucky area. They are quick to respond and accurate with their assessments and work! Their technician, David Eilers, is highly knowledgeable and courteous. He took the time to answers all my questions and performed the work needed in a timely manner.

- Beverly Crone

I'm very happy with David's work and the fact that he spent a considerable amount of time explaining our options and why he suggested certain services.

- Mark Mussio

Precision saved the day for us! We were in the middle of another large project when we discovered a problem with the garage doors that would have caused a delay in our other project. Kevin came and had a solution and was able to fix it on the spot even though it went into the evening hours. Kevin was awesome, and now the rest of our garage project can proceed on schedule tomorrow morning. Thank you Kevin and Precision.

- Merry Hoffmeier

My remote only opened (it does not do that after the technician was here). He recommended a solution over $1,000. I know I can install a new panel myself for 1/4 of the price. Then came the surprise (maybe my fault that I did not read the ad more carefully) the estimate cost me $145 when i thought it would be free. For 10 minute! Then the biggest ripoff, if I used my credit card there is a 30 (thirty) % extra charge. It sounds like a ripoff business. Never call them!!!! Nothing was done but below I had to select a Service performed

- Thomas Deri

Seth was very friendly and very talkative, which is good. He gave me a list of options for my garage door. Yes, he was very helpful.

- Bill Sparks

The technician was on time, earlier in fact as there was a cancellation prior to our scheduled appointment. He took the time to look up prior service on this garage door performed by Precision before he came out, and was able to inform us that the spring Precision installed in 2015 was under warranty, and would be replaced at no charge. That was a pleasant surprise. The work was done efficiently, and we're satisfied with the result.

- David Frazier

Service tech Chris Woods kept in contact with me as the morning progressed. When he arrived introduced himself. He is a polite and professional young man. Took the time to explain what he looks for during first inspection. He explained all options. His service was clean and efficient and thorough. Double checked all installations when completed. Great job. Roger Moore

- Roger Moore

Justin was amazing! He gave me several different options for repairing my garage door with different prices and walked me through each one. He even offered to get me a drink from the gas station on his way over. He was friendly and knowledgeable and I would highly recommend him!

- Logan Vier

We needed garage door service late on a Friday afternoon - so grateful to Precision Garage Door Service for responding so promptly and the very friendly visit from your technicial, Seth Boyers. He quickly took care of the primary problem (locked garage door with no other way in) and gave us some very good suggestions on future maintenance. We will be getting back in touch to schedule another visit to take care of the necessary work on this very old mechanism. Seth was great and very patient with MOm and Dad with all explanations. Thanks again for your very good, prompt service. Judith Flechsig 3755 N. Berkley Circle Cinci, OH 45036

- Timothy Flechsig

Replaced a bolt. tightened another Two minutes $242 Never again

- Mitchell Turner

We initially called your company from an ad on tv and have heard good things about your service. We were pleasantly surprised at how quick we were given an appointment for service the next morning. Johnathan arrived and throughout fixing our door was very neat and clean and checked everything and then informed me that the circuit board was going bad but would probably last a year or two. I first thought he was trying to sell me something I didn’t need. Then after thinking about it, realized he was just giving me the facts. I decided to purchase the new opener so as to not worry about it in the future. I appreciate the service. You should be proud of Johnathan and the reputation that is portrayed.

- Robert Hathorn

Geoffrey Grouse was very professional. I had a great experience from the lady that took call in the office to Geoffrey that fixed my door. I would and will recommend your company to anyone!

- Randy Robinson

Did a great job. Very professional, courteous and very thorough.Discuss everything. On time, very neat installation, left area clean and removed all old parts and trash.

- Kenny Hansman

Jon was so nice and informative! He explained all of our options and differences between them. Jon never pressured me and let me make my decision. Thanks Jon for all of your help.

- Chris Hines

Very nice person

- Vicky Gholston

Fast, friendly and a job done right! We also had other issues dianosed that clearly need to be addressed. Thank you,

- Steve Geis

$3000 for a garage door opener? All we needed was a belt repair. That’s absurd. You took advantage of my partner while I was out of town. I wouldn’t trust this company. Brent Floyd

- Brent Floyd

David was exceptional

- Brad Mullen

Geoff was professional and clearly laid out the options available to me. I appreciated the attention to detail and the lifetime warranty that goes along with with work performed. Definitely recommend.

- Vjay Sud

Incredibly responsive and professional. Contacted them on a Sunday and they were here Monday. Technician Johnathon Guffey was very knowledgeable, professional and easy to work with. Prices are a little high but the speed and quality of the service was worth it to me.

- Mike Flannery

My wife could not talk highly enough of Dave Eilers. Very professional, and obviously highly skilled. He explained what needed to be done, and options that were available in a manner that is easy to understand. My wife says the updated unit performs like"Butter." She may have heard that from someone. Thank you David for a job well done! kt&dmt

- Keith Thornberry

Geoffrey Grouse was very polite and professional, the repair was done timely and he explained everything he doing to fix the issue.

- Don Dattilo

David Eilers was our technician. Very professional and friendly.

- Darrin Brashear

I couldn't be more pleased with the service provided by Justin at Precision Garage Door Service. After inspecting my garage door and opener he explained everything to me: safety issues with my door, worn parts that needed attention, the cause of my current opener failure. He then offered and explained three options with pricing to resolve my situation and improve my garage door performance for years to come. Justin was courteous, knowledgeable and very professional. I will recommend Justin and Precision to my family and friends. Thank You for Providing Such an Amazing Service and Technician!

- Melissa H.

I had a service technician out to evaluate and quote the job. The technician was nice enough, the cost was completely unreasonable. I paid around $145 for the technician to give me three quotes that were extremely high. After I paid the charge for the quote I contacted another local company (that gave me an estimate free of charge). To replace the springs I was quoted $1100, the second company replaced them 1.5 hours later for $535. I was quoted as high as $3600 for a repair to my springs and opener, I will not be doing business with Precision, nor would I recommend anyone else.

- Bryan Hanna

Tech was very knowledgeable and provided the correct solution for our problem. Most excellent rep for your company...

- Jack Balzhiser