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about Precision Garage Door
Precision Garage Door of Cincinnatihas received 1345 reviews, averaging 4.91 Stars:
Butler, KY
Product:
Technician: Jonathan Guffey
Rabbit Hash, KY
I had my new garage door opener installed by Precision a year ago and today (2/5/2024) I could not get the app to work with the door or the camera. So after many failed attempts, I called them for help. They sent a technician the same day to help. Come to find out it was more trickier than we thought. After about an hour and talking to tech support he got it all figured out and also did a routine maintenance check on the opener. To me, that’s the best service one can ask for. I highly recommend and will always use them for doors and openers! David
- David Wu
California, KY
Jack Davenport was knowledgeable and friendly. We did not feel pressured to have any extra work done. The door is running smoother and quieter. We are 100% satisfied and would recommend him to anyone.
- Mary Torline
Product:
Cleves, OH
The service tech was courteous and professional and the work that was completed was done well. My only surprise was the $50 credit card fee that I discovered on my invoice after the fact. If I had been advised about the fee I would have used another form of payment.
- Paul Hegedus
Newport, KY
My neighbor had your service recently snd recommended you. I found your technican,, David Erickson, on time, sociable, friendly@, thoughtful because he called me to give an estimate TOA and that was accurate. David explained all that was needed following a thorough inspection. He worked quickly and cleanly and informed me of what was done and what more I could choose from should I want a more complete job. He gave me choices with prices. I was pleased with my service from Precision. I will recommend them to others. Jerry Ling 685 Silver Ledge Drive Cold Spring Ky 41076
- Jerry Ling
Rabbit Hash, KY
David Allen fixed a very frustrating door that wasn’t working at all - he took the time to explain everything to me and repaired what someone else could not - so grateful to have a functioning garage door now that is working perfectly- thank you David Allen - you and your company are the best ??
- Mary Hardin
Norwood, OH
The door was sticking as it closed (no problems opening oddly enough). Jack worked through several possible problems. Now the door is working, no parts needed.
- Bill Mellman
Norwood, OH
I am very pleased with the service from Precision Garage Door. David the technician was very professional, thorough and explained everything in detail. He provided three repair options and prices. I have used them before and been happy each time.
- Earl C.
Anderson Township, OH
David Allen was very professional, took time to explain different options, pricing and helpful with decision making on best unit for my needs. Worked efficiently and workspace was spotless upon completing install. Second time using this company and very satisfied.
- Eileen Z
Florence, KY
If you ever need a garage door repair done, choose Precision. This is a company that believes in doing things right the first time, so there is no need for continuous future calls. They believe in quality over quantity. We are so impressed with how Precision runs their business...from their technicians to their work, they are 5 star! David called to alert us that he was on his way, right on time. He came with a stocked truck, ready to do all necessary work that day. He was very professional, knowledgeable, and explained the whole process to me...answering all of my questions, and asking some of his own. He conducted a very thorough assessment of our system, to pinpoint all problems. He showed me all issues that needed fixing, and then gave us 3 options of fixes to choose from, each with a different price. I chose our package, and then David did all of the work right then. He was honest and courteous, and gave us top of the line parts and service, which came with a lifetime guarantee. He left us with great peace of mind, and very satisfied. We would never go anywhere else for garage door issues, ever. With Precision, you are getting honest, affordable, quality work...save yourself any trouble, and just call them. Thank you Precision, we love our new garage door opener!...it works perfectly!
- John & Donna W.
Norwood, OH
Excellent work and communication to know what exactly the problem was
- Ken Staggs
Newport, KY
David was very personable and professional. He explained the diagnosis and what needed to be done. Service was provided in a timely manner and he cleaned up after the work was completed. Would absolutely recommend Precision to anyone!
- Phillip Smith
Norwood, OH
My garage door opener failed. The original installer could offer only 5 day service. If I wanted emergency service (which was the number I called) there would be extra charges IF a service tech was available. I researched other service providers and chose Precision because they were polite and customer service focused from the start. The intake person asked if we had a safe way in and out of our home and then checked the emergency service schedule. Since it was full and we were safe, I was offered next day service. The technician arrived on time to repair our garage door. He made on assessment of the needed repairs and reviewed everything that might impact the safe and reliable function of the door going forward. He provided me with service options, and explained the merits of each option. I made an informed decision. He had all the necessary equipment on the truck and proceeded with repair. The door runs better than it ever has! I would highly recommend their service.
- Beverly Connelly
Forestville, OH
Jack Davenport installed a new door opener for me. He gave and explained my options and answered my questions. He explained and had patience with setting up an app, remote and car opener etc. I am 81 yrs. old and not very good with tec set ups. Friendly and polite. I have a very good impression of Precisions employees and work done by them from the job Jack completed.
- Carol Stocksslager
Product:
Loveland, OH
Third time I have used your company. I have been happy with the service each time. Dan
- Daniel Guttman
Monfort Heights, OH
David is very knowledgeable and courteous. David was even able to come early with my permission. Usually repair representatives are later than expected and are not as courteous! I will definitely use Precision Garage Door again!
- Diane Carmony
Fort Wright, KY
Needed new garage door and motor due to backing into garage with car. David Allen came the following day, and that day I had my new door and motor installed. Great work!
- Morgan Wood
Batavia, OH
Jack was very nice & courteous. He also did a professional job installing a new spring on my garage door.
- Martin Courts
Product:
Loveland, OH
Jonathan Guffey was my installer , he was very diligent, professional and polite. He explained everything prior to starting to work. He was timely in this assignment. I would highly recommend this man.
- Jim Byrwa
Sayler Park, OH
We were very pleased with the service provided and the technician (David Allen) who performed the work. I called Precision Garage Door Service in the morning because one of our garage doors was not operating correctly and was immediately scheduled for an appointment that same afternoon. Our technician arrived early, was very professional, quickly identified the problem, and provided various options to resolve it. Both garage doors and openers are 16 years old. The doors are still in great shape, so we choose to do a torsion conversion and add a new opener on both doors. Dave was very skilled and knowledgeable and was finished in less than 3 hours. He explained everything to us and set up all of our codes and keypads for us. We highly recommend the Precision Garage Door Service and our technician. Thanks for the great work!
- Rick Kellerman
Independence, KY
David was very friendly but completely professional. He went up and beyond explaining everything. I highly recommend David. Mrs Roger Conley
- Roger Conley
Terrace Park, OH
Precision is the greatest! They stand by their product and so professional!
- Jan Carter
White Oak, OH
Had a broken door spring. Jack came and repaired if quickly and efficiently. No sales push, Jack was a joy to have at my home. Recommend him and Precision Door to everyone!
- Jeff Phillips
Product:
Goshen, OH
They were courteous...answered all our questions...door was put up quickly...they cleaned up everything after door was put up...we love our door!!
- Brian Reynolds
Cincinnati, OH
David was phenomenal. He explained in detail what we needed to do to fix our door. If I could leave more than 5 stars I most definitely would.
- Mitch Chamberlain
Florence, KY
We are happy with both the product and the customer service. Jack installed our new garage door and went over the features with us. Would recommend this company!
- Andrew in Florence
Product:
Groesbeck, OH
Jonathan did a fantastic job, friendly, courteous and informative, we got everything we needed, and finished the job in one afternoon. Kept our existing door but replaced old springs & opener. Works like new!
- P Schnelle
Product:
Technician: Jonathan Guffey
Sayler Park, OH
First time ever using this company. 5 our of 5 starts. We had a springs break over the holiday. I was able to book the appointment online on New Year's Eve. Which was a big deal because most companies couldn't get here until 1-3-24. That just wouldn't work for us. Great Company and even better customer service.
- Jason Sublett
Hamilton, KY
Great company, great product, great service!! David was awesome!! Fast, easy, and convenient!
- Steve Fasig
Blue Ash, OH
David was very informative and professional. He did a great job and I would have him back anytime
- Donald Eckert
(513) 878-1990
(513) 878-1990(513) 729-7644
(513) 729-7644(513) 327-2027
(513) 327-2027(513) 836-8496
(513) 836-8496(937) 709-0007
(937) 709-0007(859) 359-2690
(859) 359-2690(812) 496-4822
(812) 496-4822Office: (513) 275-6825
98 Caldwell Dr
Cincinnati, OH 45216
Great experience. Johnathan was very knowledgeable and explained everything in detail what I needed for me to be able to get an opener. Highly recommend this company and Johnathan to anyone
- Cameron Auchter