Read what people are saying
about Precision Garage Door

Good work by a courteous technician. Thought the prices were a little higher than I expected but I haven’t had a door repaired in years.

- Jack Violand

Technician Justin Napierala was extremely professional. He went through every step of the process with us and asked if we had questions. He did a great job and when he was finished walked us through what he completed and again made sure we were happy and if had any questions again. When he called to let us know he was on his way he asked if we need anything while he stopped to get fuel. That is a first and the kind of service that goes above and beyond expectations. Because of the prompt service and Justin's professionalism we will be referencing Precision to anyone that is need of garage door assistance.

- Dan Heller

We had Geoff Grouse come out to our house yesterday to help us out with our 30+ year old garage door. He was very professional and courteous. From keeping us informed about his arrival time to making sure all of our questions were answered to our satisfaction. I would definitely recommend Geoff and the Precision Team to take care of your garage door needs. Thanks, Geoff

- Linda Hinds

Timely Polite Provided multiple options We're completed within the time frame provided

- Linda Publicover

Jimmy gave us excellent service, explained our options and carried out our wishes. Very professional, friendly and informative. I certainly know who to call if I have other issues in the future. Thank You

- Harry Sanders

Jonathon was on time and very thorough. He explained everything that was needed and took care of the job efficiently. Your company definitely exceeded my expectations for same day service.

- Amy Burgasser

The repair man is so friendly and very honest. He explained everything clearly with very high knowledge. I am 100 percent satisfied. I will recommend Precision Garage Door company to all my friends and family. Thanks so much.

- Melake Beyene

Thanks for coming out so quickly! Geoff was super friendly and efficient. I appreciated the time he took to explain all the options and recommend the replacements to get our door operating again.

- Will Lester

Harley was very punctual, courteous, and professional. Harley met my expectations and solved my problem. When he finished the door operated very smoothly. Would recommend Precision Overhead door to my family. Thanks Gary

- Gary Shepherd

My expectations were met and exceeded. Jimmy Schmidt was my technician and he was so awesome. He was courteous, professional, knowledgeable, and articulate. He gave me education on my doors and provided several repair options, and did so while having such a warm demeanor. He called to confirm I was booked on his calendar and then called again to let me know when he was on his way from the prior appointment and provided an ETA. He even offered to bring a coffee or drink from the gas station where he was fueling his vehicle! While I'm not excited that my spring broke and I had to repair it, Jimmy and Precision Door made it as painless as possible.

- Aislinn Baldi

Geoff was on time, very kind and knowledgeable! Was patient with all our questions and so very friendly!!

- Brenda Kruthaupt

Harley gave us a transparent estimate on our garage door repair and performed it until the door was functioning quietly and correctly. Replaced some hinges, rollers, cables and drum. Quick service and responsive.

- Bob Schumann

We’ve used Precision for our garage door - once at our last house, and also at our current home. We chose Precison again because of the wonderful job they did the first time. The team is prompt, kind, and explains everything well. Today Jimmy fixed our door in an hour, and was wonderful to work with. We will continue to use Precison for our needs. Highly recommend.

- Molly Sergent

Arrived on time; quickly diagnosed the problem; explained options and costs yo fix; installed expeditiously

- Dan Foley

Superb service. Harley was punctual, communicated clearly and repaired my door excellently.

- Scott Baldwin

David E. was awesome! He kept in touch prior to his arrival and super friendly while completing his evaluation and work. Explained everything thoroughly.

- Kelly Hall

Our son had your technician, Geoffrey Grouse service his garage door and highly recommended Precision. Geoffrey Grouse also serviced our garage door. He was timely, professional and friendly. He fixed our problem quickly and efficiently. We would recommend Precision Garage Door to anyone that needs garage door needs.

- Art Werner

I had an excellent experience with Jimmy for my garage door repair. From the moment he arrived, he was extremely friendly, professional, and clearly very knowledgeable about his work. He took the time to explain what needed to be done and answered all of my questions without making me feel rushed. Jimmy replaced my springs, tension wires, and door rollers efficiently and with great attention to detail. The entire job was completed in a timely manner, and the difference in how smoothly and quietly my garage door operates now is noticeable. It’s not always easy to find someone who combines skill, professionalism, and great customer service, but Jimmy absolutely delivered on all fronts. I would highly recommend him to anyone in need of garage door repair.

- Kyle R

My tech today was Christopher Woods. Chris did an outstanding job. Very professional and knowledgeable about his product. Explained everything I needed to know about my new opener and how to operate and program the opener. Very impressive young man. I wish him all the best.

- Lance Woodward

Awesome job, our 70+ year old door is better than new. Unbelievable! Your big asset are your employees. Harley was professional, kind, and respectful, as was the lady on the phone who set everything up. Very efficient. God bless and have great day

- Nancy Armstrong

I had an excellent experience with Precision Overhead Garage Door Service of Cincinnati, and I especially want to recognize my technician, Harley Carter. From start to finish, Harley was professional, knowledgeable, and incredibly easy to work with. He stayed in constant communication throughout the entire process, explained everything clearly, and took the time to walk me through all of the features after the installation was complete. He didn’t just rush through the job, he made sure I understood exactly what was being replaced and why. My original system was from 2002 and had multiple issues, including worn rollers, aging components, and failing parts. Harley explained everything in a way that made it easy to make an informed decision, and I never felt pressured. The work itself was outstanding. Both garage door systems were completely rebuilt with new LiftMaster smart openers, springs, rollers, and hardware, all backed by a lifetime warranty. The doors are now incredibly smooth, quiet, and feel much safer and more reliable than before. What stood out the most was Harley’s attention to detail and the pride he takes in his work. He made sure everything was set up properly, programmed the remotes and keypads, and even walked me through the smart app features before leaving. Overall, this was a very positive experience, and I’m extremely grateful for the level of service provided. I would absolutely recommend Precision Overhead Garage Door Service of Cincinnati to anyone, and I wouldn’t hesitate to use them again.

- Cullen Molony

Very good people to work with!

- Dennis Brewer

Our technician, Chris, explained options clearly and performed the service we requested efficiently and professionally, at a reasonable price. We will use this company again.

- STEWART SMITH

Geoffrey with a 'G' was great. Very professional and very clear on what my options were. Work was done quickly and safely. I setup an appointment through my phone on Saturday afternoon and by 9 am on Monday I was back up and running. Really pleasant experience!

- Rob E

Excellent Customer Service! Kevin was friendly informative and had a very pleasant demeanor. Answered all of my questions and explained the issues thoroughly.

- Jason Carter

Kevin from Precision Garage Door was a wonderful experienced technician...he seemed very honest, cared about my mom's safety when it came to her garage door and did good job talking to her as she very leary of contractors now after being ripped off by chimney people. He told us everything needed & after it was all said and done got door working perfect at a surprisingly good price. Thank you Kevin... we're first time customers of this company now we'll be lifetime!!! Oh and did I mention he even offered bring us coffee when he stopped at store on the way!! Fantastic customer service!!! Services

- Pamela Works

Kevin was polite, thorough and informative! Thank you, Kevin!

- Amy Poe

These guys are terrific! Our garage door broke on Thursday evening. I went to Google, saw that they've been in business for over 20 years with close to a 5 star rating by over 2k customers, why would I call anyone else? First thing Friday morning, Justin arrived. He did a thorough inspection of the entire door, springs, parts and motor. He explained what the issue was, the proposed fix and the cost. He was professional, prompt and thorough. We were thrilled to have the door fixed along with a review of the work and direction for proper care moving forward. While we don't anticipate needing any service for years to come, we would only call Precision if we did!

- Danielle Russo

I highly recommend this Chris for garage door repair services. He replaced broken springs and the bearing assembly on my garage door quickly and professionally. He was extremely prompt—arriving slightly ahead of schedule—which was especially important since the spring failure had effectively barricaded my vehicles inside the garage. His responsiveness and respect for timing made a stressful situation much easier to manage. The work itself was completed efficiently and with clear expertise. The door is now operating smoothly and quietly, and everything was left clean and in good order. Overall, excellent service, strong technical capability, and dependable follow-through. I would not hesitate to use his services again or recommend him to others.

- Dale Monceaux

Geoffrey came out to look at my door to fine tune and adjust. Extremely professional, thoughtful, prompt, and courteous. Highly recommended!

- Adam Zepf